Black Diamond Review & Bonus Codes

As always, we have done thorough research on the casino we are about to review, to bring forth the best information, just for our fans. Today, we will look into Black Diamond casino online to see how good it is. We have read all the materials it has on its website, spoke to other members, and played the games. We are confident we have all you must know in one Black Diamond review.

Ready? Let’s go!

Payment information and general casino details

Founded in 2009, this casino is a veteran in the iGaming space. Operated by Deckmedia N.V. as a white label, it runs under a Curacao gambling license.

Besides accepting the regular currencies CAD, EUR, ARS, BRL, TND, USD, ZAR, and AUD, the casino also permits the use of Bitcoin and Litecoin. 

To top-up your account, you may use the service providers Visa, MasterCard, Bitcoin, Neosurf, and Litecoin.

Your cash-out requests will be processed within 72 hours by the platform’s staff, but only between Monday to Friday. The maximum that you are allowed to withdraw is C$4000 per week. VIP members of higher levels have larger limits.

1. Bank transfers have a C$29 fee and the minimum required sum for cashout is C$500.
2. Visa and MasterCard top-ups may incur fees.
3. Withdrawal time frames are dependent on the status of the account verification. If you have yet to provide your documents to the casino, it may take up to 5 days to complete the entire process. 
4. Depending on the cash-out method you choose, different fees may be applied.

As not many casinos offer cryptocurrency payments, Black Diamond stands out by providing this feature. However, as we have spoken to different casino members, we have noticed many of them complain that the withdrawal process was not pleasant. They have told us that it often took longer than what Black Diamond casino online promised. They suspect the staff was using the document verification process as an excuse for late payouts.

The games, providers, and promotions you can enjoy 

There is a small number of around 260 games on this platform, provided by Pragmatic Play, Octopus Gaming, and Vivo. 

You can also gamble on games created by Betsoft, a provider that has earned a reputation over the past decade as one of the world’s top producers of high-quality software. Its commitment to excellence has made Betsoft a leader in the space and brought many independent certifications and licensing in various markets. Its team is continuously developing new products through modern HTML5 technology. Betsoft provides games that are available on both desktop and mobile.

The Black Diamond bonus codes that you can enjoy on these games are:

• The welcome offer (matches and extra rounds);
• Daily matches;
• Special cryptocurrency promotions;
• Weekend additional rounds;
• Cashback;
• Drops and Wins.

Furthermore, you can participate in Black Diamond bonus tournaments and races in which you compete based on your activity (wagers, transactions) with other members of the casino. The gamblers that reach the top of the leaderboards are rewarded with special prizes and gifts. 

This casino does not have many games and providers on its website, so we consider the gambling experience it offers highly limited. 

Player account, verification, and customer support

To play on this platform, you must first register an account. You can do so quickly in just a few minutes by clicking the “Join Now” button and filling in personal information. You will be required to give your full name, age, address, phone number, and email. 

If you ever want to close your account, you can do it smoothly by contacting the player support services through live chat or email. 

After you register, you must go through the identity verification process. This is done by providing official documents to the staff of the casino. The papers that you must upload are:

• Copy of passport, national ID, or driving license;
• Invoice or electronic bill with your address issues in the last three months;
• Copy of your credit card or scan of a bank statement.

The casino reserves the right to require additional documents for determining your identity and proof of the ownership of the payment method used. It may also ask for debit cards, vouchers used in the past six months, or a screenshot of your e-wallet.

If you do not conduct any activity (transactions, wagers) through your account for 12 months, the casino will deem it dormant. By doing so, your balance will be forfeited.

Suppose you ever run into issues with your account or while gambling. In that case, you can reach the customer support department of the casino 24/7 via email at support@blackdiamondcasino.net.

Closed accounts are not deleted forever but can be re-opened by getting in touch with a support representative.

Black Diamond casino online also reserves the right to choose accounts with pending payouts for additional verification procedures randomly.

As this casino is registered under Curacao’s government and operates under its jurisdiction known to have lax rules and regulations, it can be deemed untrustworthy. We recommend that you start by first placing small bets to test the platform. If you were looking for a better-regulated platform, you could look at our list of top online casinos. 

It is a considerable downside not having live chat support, as email is a low medium and most casinos offer some quick assistance.

The VIP programme of Black Diamond casino online

The VIP programme on this platform consists of 5 levels that redeem progressively better perks and gifts. You start participating in it as you join and start placing real money wagers.

The rewards include unique promotions, exclusive tournaments, and special events. Furthermore, as a VIP, you can also be gifted invitations to exclusive real-life events, trips, and parties worldwide. Not only that but Black Diamond also occasionally rewards its members with top-of-the-line tech gadgets. Included in the higher VIP levels is also a personal manager available 24/7.

You will get points for each C$1 wagered, according to the game played and your VIP status. As you accumulate more, their redeeming rate accelerates.

If you have an approved withdrawal in a particular month, VIP points will be deducted, and you will not receive other ones that month.

Not all casinos offer prizes as significant as Black Diamond casino online, so this is a great plus.

Responsible gambling solutions offered by Black Diamond online casino

The casino does not want to harm players that developed a problem with compulsive gambling, so it has a host of tools that they may implement. These are:

• Transaction limits – place a cap on your account’s funding;
• Reality checks – Have a message pop-up occasionally on the screen, reminding you how much money and time you have spent on the website;
• Activity review – You can go back and see a history of your transactions and bets at the casino;
• Self-exclusion – Ban yourself from the casino, either temporarily or permanently.

If you have opted for self-exclusion, you may change or revoke the limit by written or electronic notice. The minimum period for temporary self-exclusion is 24 hours.

Furthermore, Black Diamond casino online encourages that you check out the self-assessment test offered by a supporting organization, GamCare. It is a great tool to check if you can control your habit if you are unsure. It will give you a series of easy and quick statements to provide answers to, on a scale from 1 to 10. After, you will receive a breakdown of how your life is affected by gambling and personal recommendations for further steps you can take. Then, you may also seek additional support from GamCare.

To use any of these tools, contact support.

While you are self-excluded, Black Diamond casino online will stop sending you marketing materials and delete your contacts from its advertising database.

From all the responsible gambling measures that Black Diamond casino online offers, we get the impression that it is dedicated to caring for its players. We consider this to be a positive aspect.

Black Diamond casino online against its competitors

Pros: Registering at this casino is smooth and easy. Furthermore, it offers more significant and more unique rewards for VIP members than other casinos. The number of promotions is also decent enough. Another benefit of Black Diamond online casino is that it has cryptocurrencies as payment methods, which not many other platforms offer. We should also mention that there are many regular currencies to choose from. 

Cons: We should note in this Black Diamond review that the games available on this platform are way too few, much less than the industry norm. Furthermore, its license is not as trustworthy and others. Also, withdrawals may incur fees, and members have complained that the whole cash-out process is displeasing. Black Diamond casino online does not have any form of live support, which is highly disadvantageous.

References:

• Betsoft
• GamCare