Casino Dome Review & Bonus Codes

To comprise the definitive Casino Dome review, we scoured across its website, looking for the info you need to know to assure a wholesome experience. We did not leave it at that but also joined the casino to try it firsthand.

Are you now ready for all the information? Scroll down!

Games, promotions, and the customer support services

The around 800 games on Casino Dome online are provided by Microgaming, Evolution Gaming, NetEnt, Play’N Go, Red Tiger, Yggdrasil, and iSoftBet. Before you commit to joining and staking real cash, you can first access the games in free play mode if you select “TRY” on them. 

All the game types are available: Slots, Live Casino, Jackpots, and Table Games. You can try to play the popular table game Blackjack, the American member of the global family of the “Twenty-One” banking games. It is a comparing card game between at least one player and a dealer, where each player competes in turns. It is played using one or more decks of 52 cards. Blackjack is the most popular casino banking game in the world. Its immediate precursor is the English version of “twenty-one,” called “Vingt-un.”

Incentives

There are some Casino Dome bonus codes that you may redeem as a member of the platform. These consist of:

• The welcome Casino Dome bonus offer – will reward you with a match for your first top-up and extra rotations;
• Sign-up Rotations – free rounds on slots;
• Weekly recurring top-up match;
• Monthly promotions.

Contact

Gaming can be fun, but you may contact the platform’s in-house support staff if you run into issues. They are available either through the live chat feature of the website, email, or phone. Call them at 16478480250 or write to support@casinodome.com.

You cannot play jackpot games, video poker, and live casino games with promotional funds. 

As we have tried the platform ourselves, we noticed that by accessing the Live Chat, you could only chat with a Bot by choosing one of the topics provided. If your problem cannot be solved this way, you will be redirected to a contact form. Hence, live chat does not include a real chat with an agent, as most other casinos provide.

The VIP programme of Casino Dome online

As soon as you start funding your account and wagering that cash, you begin participating in the casino’s VIP programme. This is comprised of various rewards and gifts that you will redeem with points gathered by playing. The benefits are:

• A dedicated account manager;
• Special promotions and offers;
• Quicker response times on support;
• Monthly VIP draw;
• Personalized birthday presents;
• Personal withdraw plan;
• Exclusive holiday packages.

VIP players may also benefit from higher withdrawal levels.

If you self-exclude, your account becomes inactive, or it gets blocked, you will lose your VIP status.

Casino Dome does not offer enough information about the VIP programme, yet special prizes such as vacations are not something all casinos provide.

Register in minutes!

To create an account, you must input your identification details (name, age, location, email, and phone number). Later, you will also have to show official documents to the casino staff to prove your identity before making any withdrawals.

Also, by registering, you agree that the casino may perform additional verifications on you as they deem fit. If you cannot provide the information, your account will be closed.

As you register, you are also prompted with the choice of currency. Your options are USD, EUR, NOK, SEK, GBP, CHF, CAD, AUD, ZAR, CZK, PLN, RUB, DKK, RON, GEL, TRY, CNY, NYZ, MXN, NGN, BGN, HRK, HUF, PEN, KRW, UAH, INR.

If you wish to open another account, contact support via email, and they will arrange it, but your previous one will be closed. 

The number of available currencies on this platform is enormous. If this is an essential criterion for you, you will find this advantageous.

How transactions are handled by Casino Dome online

The platform is run by the company Genesis Global Limited. It operates under a Malta Gaming License, so all your transactions here will have legal backing.

After you join, the first thing you would probably want to do is to fund your account. To do so, you may choose between Interac e-Transfer, Interac Online, Visa, Visa Electron, MasterCard, Maestro, Paysafecard, AstroPay, ecoPayz, and MuchBetter.

Since it’s a popular payment method in Canada and it’s also featured as an option on this platform, you may use Interac. It is one of the most trusted providers in the country. Its benefits stem from its unique Canadian history, ubiquitous debit network, broad acceptance among consumers, and proven reliability and security. Interac is used by Canadian over 16 million times per day. The payment provider also has support staff available and an extensive FAQ section to help with any potential issues.  

Cash-outs will be processed by the casino staff within 72 hours and will get sent to the same method you previously used to top up with unless, it was cancelled or lost. If you cannot do so, it may be sent to a bank account in your name. The limits Casino Dome places on withdrawals are C$5,000 per week and C$22,000 per month.

Be aware: 

1. Casino Dome online will charge you a 2% fee for handling your withdrawals, a minimum of C$3. The amount may be less in specific scenarios, and you will be notified should it be the case. You will have to provide identification whenever you withdraw C$2,300 or more. 
2. Withdrawals and refunds that couldn’t be sent to the same method you deposited with or a bank account of yours will incur an additional C$10 fee. 
3. Cash-outs of funds not put into play may incur a 10% fee.

The withdrawal process is disadvantageous to the player as there are fees, and it isn’t speedy either. If you want something better, see our fastest withdrawal casinos page. 

Casino Dome ensures you gamble responsibly!

To make sure you don’t fall into harmful patterns, you can implement several measures provided by the casino:

• Limits – daily, weekly, or monthly restrictions on the amount you top-up, wager, lose, or time you spend;
• Account closure – take a temporary or permanent break from the casino. You may reopen it at any time;
• Self-exclusion – Ban yourself from the casino for an extended time. After implementation, you will be unable to access your account.

Your pending withdrawals are processed the same even if you choose to self-exclude.

Existing transactions in your account will remain as they were when you apply limits.

If you close your account, the casino will send the remaining funds to the original top-up methods, and you will incur a 3% fee (minimum C$2.5).

Casino Dome compared to other gambling platforms

Pros: This casino has better licensing than others. Furthermore, it offers special prizes for VIPs and has a decent number of games available. It’s also fantastic to have phone support available, as this isn’t the industry norm. We should also mention that the number of available currencies is enormous, and various payment methods are available.

Cons: The entire withdrawal process is quite disadvantageous to players. It’s not pleasant that they are not processed quicker. Also, what is exceedingly disagreeable is that there are fees on cash-outs.

The live chat represents another disadvantage, as it seems to be a glorified FAQ section. Lastly, the number of available promotions is low in comparison to other casinos.

Reference

• Blackjack
• Interac