Casino Empire Review & Bonus Codes | Read this before playing at Casino Empire

As our readers know already, we pay attention to everything on the casino’s website before doing a review. As such, we followed the same process for this Casino Empire review to offer you only the complete information.

If you want to find out more about our review system, we described it on our website.

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Casino Empire information + payment details

Geomatic Marketing NV operates the platform under a Curacao gambling license. It was established in 2018 as a white-label platform.

To fund your account, the options available for you are MasterCard, American Express, bitcoin, Paysafecard, Neosurf. Another option is Neteller, a fast and secure method for online payments.

You may only cash-out via Bank Transfer or Bitcoin. Withdrawals will be processed within 48 hours, but only Monday to Friday.  

The minimum sum that you may top-up is C$5, while the minimum required cash-out is C$200. The company does not allow withdrawals higher than C$5000 per week unless your lifetime cash-outs are lower than five times your lifetime top-ups.  

Be aware: Withdrawals via bank transfer or cheque will be paid only to accounts in the name you input when you register at this casino. The same applies to top-ups concerning debit cards. 

Disclaimer: As the Curacao regulatory body is known to have lax rules and regulations, casinos registered here may be deemed untrustworthy. We recommend that you first start by placing a few small test bets before entirely going in.

Recommendation: The minimum sum required to withdraw your winnings is very high, especially considering the norm. 

Games and incentives

There are around 1600 games that you may enjoy at Casino Empire online. These are:

• Slots;
• Live games;
• Table games;
• Jackpots.

They are supplied by Betsoft, Vivo Gaming, Gamomat, Tomhorn, Platipus, Nucleus, Golden Hero, Kalamba, Oryx, Givme, Ezugi, and Microgaming.

You may even enjoy games from Playson, a leading game developer that offers cutting-edge content in more than 17 jurisdictions. It holds 65 omnichannel games and is certified for all major regulatory bodies from Europe and many others. The solutions it provides are first class. Playson is the choice for many highly respected iGaming operators and aggregators. One more important fact to know about the company is that it has 24/7 technical support for its customers.

Incentives

The Casino Empire bonus codes available for the promotions are a few, as you will only be rewarded with a welcome package that consists of matches for your first five top-ups. You can find the promo codes on this page, as well.

We could not find much information about this casino’s VIP programme, and the support staff couldn’t illuminate us on the subject. However, we know the casino activates it as it may deem fit. Suppose the platform considers you are eligible for VIP status. In that case, it will give it to you, along with special Casino Empire bonus offers and exclusive perks.

Tips: If you score a progressive jackpot, you may withdraw the winnings in full. 

Be aware: If you don’t use your promotional credits within 30 days, they will expire and be removed. 

Recommendation: We wished that Casino Empire online was more transparent regarding the VIP programme and what it offers to its members. 

Account registration and customer support

As for most casinos, to join this one, you must provide your contact details (email, phone) and personal information (name, age, location). The casino will assign you a user ID. You will also pick your account’s base currency between CAD, EUR, AUD, ZAR, INR.

If you do not access your account for 12 consecutive months, it shall be deemed dormant. In this stage, the casino will attempt to contact you to return. It will also tax your account a C$5 monthly fee until you reactivate your account or your balance reaches 0.

The customer support provided by Casino Empire online is externalized. You can reach the player assistance staff through the contact form, live chat, email at support@casinoempire.com, or even by phone at +35722232365.

Be aware: If, after becoming dormant, you do not return to your account within 30 months, it will be deemed abandoned, and the casino will remit all its balance. 

Recommendation: There are many casinos that do not offer phone chat as a means of getting support. Fortunately, Casino Empire does, which is advantageous. 

Responsible gambling tools

There are many practical measures to implement on this platform to ensure you don’t suffer from problem gambling.

• You can access your transactions and gaming history and look over how much cash you have topped-up and spent, what promotions you got, and your wagering activity. The record goes into detail, showing you even the exact times of your actions.
• Another measure that you may implement is the financial limits. These may be set daily, weekly, or monthly. Their role is only to allow you to fund your account up to a certain sum you apply. These may be reduced immediately at any time.
• Furthermore, Casino Empire online allows you to request a time-out period in which you will be unable to access your account. You can apply this for a period of 24 hours up to 30 days.
• Should you feel like it is the best option for you, the casino also allows you to self-exclude yourself for more extended time frames. After the self-exclusion period has ended, your account will be re-opened automatically.

For further reading on protecting yourself, you can access this article on How to Gamble Responsibly. From it, you will learn how to set budgets for gambling that you can stick with and enforce limits for yourself. It includes many useful tips and how to implement them, such as how not to chase losses, get rid of superstitions, and not play with money that you do not have. It is also essential to consider gambling as what it is, pure entertainment, and not a money-making opportunity.

Tips: Any request to increase your financial limits or revoke your time-outs will only occur after a 7-day cooling-off period. 

While self-excluded, you will not receive any marketing materials from the casino. 

Recommendation: One negative aspect of this casino’s responsible gambling tools is that they must be implemented via support only. Other casinos provide more ease of use with the option to control them directly via the player account. 

Casino Empire compared to others

Pros: Compared to other casinos, this one has more games available. It’s also great to see that the support team can be contacted via phone, too, as it is not always the case for online casinos. The minimum deposit required is smaller than on most platforms. Finally, cryptocurrency payments are available, which is another big plus to Casino Empire online.

Cons: The high minimum withdrawal limit is extremely displeasing, as many online gambling platforms have way lower requirements. Also, the promotions here are few, and the information about the VIP club is limited. Not only that, but the licensing of this casino can be considered less trustworthy than others. Finally, it’s disadvantageous that the responsible gambling tools can’t be accessed easier.

References:

• Playson;
• How to Gamble Responsibly.