Casino Lab Review & Bonus Codes

At Casino Lab, there are many features to experiment. To provide you safe laboratory conditions, we went ahead and created a Casino Lab review suited to your needs. Stay with us and find how this licensed casino ticks, what to expect in terms of support and how to grab a much-coveted Casino Lab bonus.

A brief overview

Genesis Global Limited is the company owning Casino Lab. The firm, established in London, started activity with a £4.8 million funding amount, and it’s going strong. Recent years have seen it receive licensing from reputable authorities in the iGaming field. The UKGC regulates it on British territory, while the MGA supervises its operations in the EU.

How to become a member

To  register, you must complete a sign-up form. You must type in your full name, email address, residence, date of birth, and phone number. You will also need to choose a username and a password. After confirming that you are of age and acknowledging the Terms and Conditions, you may proceed to your account. To log in the next times, you may insert either your email address or username, and the password you have chosen.

A few tips on account management

After opening your account, Casino Lab CA will go to lengths to verify your identity. Firstly, it will ensure that you own no other accounts. If you know that you have a secondary profile, we suggest you contact support and ask for the duplicate’s closure. Otherwise, the casino itself will deem your duplicate account inappropriate practice, close it, and cancel all bonuses and winnings associated with it.

Also, remember that you are not eligible for a new subscription if the casino has previously closed your account or if you self-excluded. On the other hand, if you want to end your current membership, you may do so with guidance from the customer support team.

When your membership ends, you will get a refund of your real cash balance. However, this refund carries a 3% administration fee, with C$2.50 being the lowest amount of this charge.

Details on Casino Lab bonuses

The bonuses largely consist of match offers, although there are occasional free spins incentives. Generally, all promos come with 40x wagering requirements. These conditions are necessary, as you may not withdraw winnings before completing them. Although deposit bonuses do not have a maximum cashout available, free spins do: you cannot withdraw more than C$100 after wagering the winnings from extra turns.

Using promotions properly

There are several rules regarding promotional use, and Casino Lab CA is quick to enforce them. First and foremost, you may claim each offer only once – using duplicate accounts to abuse incentives is forbidden and will result in the loss of your secondary profile. No promotion will stay in your balance for more than 14 days: during this fortnight, you have to wager the bonus. Otherwise, it will disappear at the end of the promotional period, along with any winnings you may have accrued.

The casino imposes stake limits, which vary per game category. The max bet restrictions are:

• C$5 per line or C$0.50 for slots;
• C$30 per bet for all other categories (table, live dealer).

Finally, Canadian players must remember that each game category will contribute differently to staking conditions. Only video slots will weigh 100% to your wagering.

Where to ask for assistance

When you face an issue, the support team at Casino Lab CA will be there. Where? Through all three means of communication: live chat, email, and phone. You will see the bright blue chat button at the bottom-right of the gambling site. The other two contacts are a bit trickier to find: you must go to the Menu section at the top-left of the page, press Support and select Contact Us. The email address to reach is support@casinolab.com. There are several phone numbers available, but only one specifically for Canuck players: 16474986560.

Getting into gambling transactions

As we could not create a Casino Lab review without the payments section, here we are! A core part of iGaming, depositing is possible here via Visa, Mastercard, Maestro, Paysafecard, Interac, and Interac e-transfer. When it comes to withdrawals, the methods drop down to only one: Interac e-transfer.

Limits: temporal and monetary

When you make transactions, you must deposit or withdraw at least C$10. Also, keep in mind the maximum limit for payouts: no more than C$3,000 per transaction. Another thing to remember is that the withdrawal processing time may last up to 72 hours. When a payout request is pending, the casino will verify your documents and process the transaction. Our recommendation is to submit your documents beforehand, so the process will go more smoothly.

Finally, consider this: any cashout exceeding C$2,300 will ask you to show some ID, even if you have already verified your identity.

There is a 2% fee for each payout you request.

The gaming library opens

The number of games you can play here exceeds 1,300. The gaming section is highly intuitive, separating each major game category (Slots, Casino/Table games, and Live Casino) into several subsections. As such, slots enthusiasts may pick from video slots, classics, jackpots, and must fall jackpots. Although both jackpot types are progressive, the latter are those approaching the prize.

Navigating the categories

Punters who prefer table and live options may pick from Blackjack, Roulette, Baccarat, and Other games. The Other section features Craps, Video Poker, and rarer titles like Dragon Tiger and Sic Bo.

You may also filter titles by provider. The exhaustive supplier list is here: NetEnt, Play’n Go, Evolution, Red Tiger, Pragmatic Play, Yggdrasil, Microgaming, Quickspin, iSoftbet, Big Time Gaming, Wazdan, Skywind, Push Gaming, and Ezugi.

All things considered

These things go smoothly: We could not help but like a casino with so many gaming options. Plus, it has an intuitive interface for players preferring a specific category or provider. The featured suppliers are highly popular amongst Canadian players, with special mention going to Microgaming. Finally, a customer support team operating through all channels is a rarity in the industry.

These things might need a second look: The withdrawal time is higher than the online casino average. On top of that, there is only one available payout method, and the max cashout limit is relatively low compared to other gambling sites.