Casino Lab Review & Bonus Codes

Casino Lab Providers vs Other Casino Providers

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A brief overview

Genesis Global Limited is the company owning Casino Lab. The firm, established in London, started activity with a £4.8 million funding amount, and it’s going strong. Recent years have seen it receive licensing from reputable authorities in the iGaming field. The UKGC regulates it on British territory, while the MGA supervises its operations in the EU.

How to become a member

To  register, you must complete a sign-up form. You must type in your full name, email address, residence, date of birth, and phone number. You will also need to choose a username and a password. After confirming that you are of age and acknowledging the Terms and Conditions, you may proceed to your account. To log in the next times, you may insert either your email address or username, and the password you have chosen.

A few tips on account management

After opening your account, Casino Lab CA will go to lengths to verify your identity. Firstly, it will ensure that you own no other accounts. If you know that you have a secondary profile, we suggest you contact support and ask for the duplicate’s closure. Otherwise, the casino itself will deem your duplicate account inappropriate practice, close it, and cancel all bonuses and winnings associated with it.

Also, remember that you are not eligible for a new subscription if the casino has previously closed your account or if you self-excluded. On the other hand, if you want to end your current membership, you may do so with guidance from the customer support team.

Details on Casino Lab bonuses

The bonuses largely consist of match offers, although there are occasional free spins incentives. Generally, all promos come with 40x wagering requirements. These conditions are necessary, as you may not withdraw winnings before completing them. Although deposit bonuses do not have a maximum cashout available, free spins do: you cannot withdraw more than C$100 after wagering the winnings from extra turns.

Using promotions properly

There are several rules regarding promotional use, and Casino Lab CA is quick to enforce them. First and foremost, you may claim each offer only once – using duplicate accounts to abuse incentives is forbidden and will result in the loss of your secondary profile. No promotion will stay in your balance for more than 14 days: during this fortnight, you have to wager the bonus. Otherwise, it will disappear at the end of the promotional period, along with any winnings you may have accrued.

Finally, Canadian players must remember that each game category will contribute differently to staking conditions. Only video slots will weigh 100% to your wagering.

Where to ask for assistance

When you face an issue, the support team at Casino Lab CA will be there. Where? Through all three means of communication: live chat, email, and phone. You will see the bright blue chat button at the bottom-right of the gambling site. The other two contacts are a bit trickier to find: you must go to the Menu section at the top-left of the page, press Support and select Contact Us. The email address to reach is support@casinolab.com. There are several phone numbers available, but only one specifically for Canuck players: 16474986560.

Getting into gambling transactions

As we could not create a Casino Lab review without the payments section, here we are! A core part of iGaming, depositing is possible here via Visa, Mastercard, Maestro, Paysafecard, Interac, and Interac e-transfer. When it comes to withdrawals, the methods drop down to only one: Interac e-transfer.

Limits: temporal and monetary

When you make transactions, you must deposit or withdraw at least C$10. Also, keep in mind the maximum limit for payouts: no more than C$3,000 per transaction. Another thing to remember is that the withdrawal processing time may last up to 72 hours. When a payout request is pending, the casino will verify your documents and process the transaction. Our recommendation is to submit your documents beforehand, so the process will go more smoothly.

Finally, consider this: any cashout exceeding C$2,300 will ask you to show some ID, even if you have already verified your identity.

The gaming library opens

The number of games you can play here exceeds 1,300. The gaming section is highly intuitive, separating each major game category (Slots, Casino/Table games, and Live Casino) into several subsections. As such, slots enthusiasts may pick from video slots, classics, jackpots, and must fall jackpots. Although both jackpot types are progressive, the latter are those approaching the prize.

Navigating the categories

Punters who prefer table and live options may pick from Blackjack, Roulette, Baccarat, and Other games. The Other section features Craps, Video Poker, and rarer titles like Dragon Tiger and Sic Bo.

You may also filter titles by provider. The exhaustive supplier list is here: NetEnt, Play’n Go, Evolution, Red Tiger, Pragmatic Play, Yggdrasil, Microgaming, Quickspin, iSoftbet, Big Time Gaming, Wazdan, Skywind, Push Gaming, and Ezugi.

Where Casino Lab shines?

This gambling house represents something different from the typical landscape of gambling sites open to the Canadian public. The theme is that of a laboratory, somewhere between science and alchemy (very steampunk indeed), and the “gamification” that one gets from this setting concerns all aspects of the interface and support-which many players like, but some less so.

Although the site is relatively recent, you can feel the experience of the large group to which it belongs. The interface is straightforward and well-made and allows one to move quickly around the casino. In addition, it is also optimized for use on smartphones, but that’s not all:

• Games – Despite the beauty of the site’s theme, players come here to find games, and games there are,indeed! Casino Lab offers more than 1,000 titles designed by companies such as NetEnt, Yggdrasil, Red Tiger Gaming, and Play’n GO. These games are clearly organized into sections and subsections so everyone can find what they want in the traditional areas of slots, casino games, and live streaming games.
• Customer Support – Casino Lab has excellent customer support, available via 24/7 live chat and e-mail, and an extremely detailed FAQ section.
• License – Casino Lab is one of the gambling houses that is part of a group, Genesis Global Ltd, which operates under a Malta Gaming Authority license.

Where Casino Lab falls short?

If there is one area where Casino Lab has not wowed us, it is deposits and withdrawals. In the future, it would be better to develop them more, especially for a casino as well done and internationally oriented as this one.

• Deposit and Withdrawal Limits – All primary deposit circuits are covered, as well as some popular options for the Canadian market like Interac, but the amount is not as large as found in other competitors.
• Withdrawal Fees – There is a 2% fee for withdrawal of winnings.

What Casino Lab is best for?

The site has an excellent selection of games and is professionally created. Scrolling through the list of games, you will notice that one of the most interesting sections is the live streaming games section, curated by Evolution Gaming; there are more than 100 titles available, really a very wide choice.

Is Casino Lab right for you?

A site like Casino Lab is either loved or hated; the very pushy characterization makes it so unique and divisive, so if you like the setting, it’s a good choice. Like all themed gambling houses, it is aimed at a less “sophisticated” audience, although experts will find their bread and butter in the excellent games presented.

However, the reduced choice of payment systems, not particularly high weekly and monthly withdrawal limits, and the lack of an actual VIP program do not entice too many experienced players.