Casino Planet Expert Review

Casino Planet is a new gambling platform, which appeared In 2020. The Canadian players willing to register on this site will find here all the information they need. This impartial Casino Planet review will present everything about the games, bonuses, and any other aspect users may find useful. Everyone can rely on the accuracy of the details given by us, as they will be updated.

The sign-up process and Casino Planet games

Getting a Casino Planet account is a two-steps process. First, those who wish to become members of this platform will give their email addresses and come up with a username and password. Once that step is complete, the following details, such as the first and last name, birthday, phone number, and address will be required. Besides, the country and currency will also have to be set.

Both those owning an account and those that do not yet possess one can enjoy trial versions of some games. They can choose from over 200 games, such as:

• Slots and Jackpots – Doom of Dead, Divine Fortune, Golden Ticket, The Sword of the Grail and more;
• Live Casino – Roulette, Blackjack, Poker, Holdem, and other such games;
• Casino Games – Blackjack, Poker, Baccarat, Scratch and others.

The providers responsible for the Casino Planet games are Play'n GO, Evolution Gaming, NetEnt, SkyWind, Microgaming, iSoftBet, QuickSpin, Red Tiger Gaming, Big Time Gaming, Yggdrasil Gaming, Push Gaming, Gamomat, and Ezugi.

Tips: After creating the account, it’s still possible to change the email address from the menu.

Recommendation: This online casino does not offer as many games as other platforms in the industry. However, the software providers it collaborates with are some of the most famous and loved by players.

Casino Planet bonuses and payment options for Canadian players

Casino Planet will award all newcomers with a welcome package for the first four deposits. This grants users extra cash and free spins. Still, players will have to choose between that and another welcome bonus, this time for Live Casino, also offering them additional funds once they’ve made their deposit.

There is also a Casino Planet bonus, which can be claimed monthly. Once a deposit has been made, the player can get the bonus anytime he wants.

Another Casino Planet bonus will offer money and spins to those that meet the conditions displayed on the site. To qualify, they have to have made two or more deposits since joining Casino Planet and having deposited more or equal to C$20 in the last seven days.

Deposits are instantly processed and can be done using Interac e-Transfer, Interac Online, Visa, Visa Electron, iDebit, Instadebit, Paysafecard, Mastercard, Maestro, ecoPayz, Jeton, or MuchBetter.

The currencies available are BHD, GBD, BGN, CAD, RMB, HRK, CZK, DKK, EUR, GEL, INR, KWD, MXN, NZD, NGN, NOK, PEN, PLN, QAR, RON, RUB, SAR, ZAR, SEK, TRY, AED, and USD.

Withdrawals have to be done using the same method used for depositing. Depending on the chosen payment method, the pending time can vary. Transactions with E-wallets and Online Bank Transfer are instant, those with Credit/Debit Card take 1-3 days, and for Bank Transfers, players may wait for 3 to 5 days. One may cash out up to C$5,500 per week and C$22,000 per month.

Be Aware: Withdrawals come with a 2% handling fee of minimum C$1.50 and an administration fee of C$10!

Tips: Opt for E-wallet payments because they are processed faster than the others!

Recommendation: There are bonuses for every taste, including a special Live Casino offer, free spins, and extra money. Players may choose from a wide variety of currencies, including CAD, and they can make payments using Interac, Instadebit, and iDebit. However, the maximum cashout limits are rather low, and all withdrawals come with fees. Besides, depending on the method used, one may have to wait from one to five days for the money to arrive.

Casino Planet loyalty benefits

When gamblers become eligible for the Casino Planet loyalty program, the support team will let them know, and they will benefit from:

• Account Manager;
• Bonuses and Promotions;
• Rapid Response Times;
• Monthly VIP Prize Draw;
• Personalized Birthday Presents;
• Personal Withdrawal Plan;
• Exclusive Holiday Packages;
• Personalized Emails.

Recommendation: The Casino Planet loyalty program offers many advantages, but there is not much information about it neither on the VIP page nor in the T&C or FAQ. This is an issue for many Canadian players because they do not know how or when they can become a VIP member. 

Reaching out to the Casino Planet customer support team

The website offers three possible ways to get in touch with a support agent:

• support@casinoplanet.com;
• 16475599656;
• Live Chat.

Before entering the chat, everyone will have to provide details such as their first and last name, birthday, and select the category that their question may fall into.

Be Aware: Customer Service is only available from 9:00 AM to 01:00 AM!

Recommendation: The FAQ is very useful as questions are usually frequent, so you could try looking through those as well. You will be connected to an agent quite fast. However, the service is not available 24/7, which can be a significant disadvantage.

Casino Planet vs. Competition

What makes it stand out: The site is fully licensed and regulated by two of the most strict authorities – MGA and UKGC. Their licenses are only given after intense verifications and testing, so platforms regulated by them are fair and legal. It offers games from some of the most well-known and appreciated software providers, such as NetEnt and Microgaming. There is a Live Casino section that is missing on some gaming sites. Having many currencies to choose from is excellent, especially when some platforms only use Euros, so CAD payments must be converted. There is also a decent number of payment options. There is a VIP program that comes with multiple benefits. The customer support may be contacted via email, phone, and Live Chat, while some only work via email.

What it needs to work on: The game collection only consists of 200+ titles, while some platforms offer thousands of products. Cashouts come with fees, which some casinos do not charge and the weekly and monthly limits are low. Also, depending on the chosen payment option, transactions may be instant or take up to 5 days. Information about the VIP program is not available even for registered players. Most platforms present theirs in detail. Also, customer service is not available 24/7, which is becoming a common thing among online casinos.