Frank & Fred Review & Bonus Codes

Frank & Fred Providers vs Other Casino Providers

Compare Frank & Fred Payments with Other Casinos

Compare Frank & Fred Review Rating vs Other Casino Ratings

Joining the platform

Frank & Fred is a gambling platform operated by The Mill Adventure Limited. The site was launched in 2019 and works under MGA regulations. Therefore, it is committed to offering a fair and responsible gambling environment.

As it follows strict industry guidelines, the platform doesn’t allow underage players to register. So, you must be over 18 years old to create an account. This is how to do it:

1. Press our promotional button;
2. Click ‘Play Now’;
3. Enter the necessary details;
4. Choose a password;
5. Hit ‘Sign Up’.

One’s full name, home address, zip code, city of residence, and phone number all are essential details that cannot be missed when creating a profile. Besides these, the date of birth and email are also a must. Remember that you must provide complete and accurate information upon registration. Otherwise, you risk having your account closed.

If you don’t log in for a period longer than 12 months, the account will be deemed inactive. In this case, a C$5 fee will be deducted each month until the balance reaches C$0.

Frank & Fred games

The casino has a diverse range of gaming options. You will find more than 1300 titles from providers like Play’n Go, StakeLogic, Netent, Big Time Gaming, Quickspin, Red Tiger and others.

Players may explore categories like:

• Slots
• Jackpots
• Scratch cards
• Table games
• Live casino

Some popular titles you shall encounter here are Starburst, Gonzo’s Quest, Book of Dead, Mega Fortune, Hall of Gods and many others. You can sort out the products by provider or use the available search bar to look for a specific title. And if you’re not sure about a game, you can try it out in ‘Play for Fun’ mode first.

You also have the option of filtering games according to specific features. For example, you may choose multipliers, sticky wilds, expanding symbols, grid play, cascading symbols or cluster pay. These options shall be found on the left side of the page, under ‘Game Features’.

Tables and live casino

There are more than 40 regular table games to explore. You will find categories like Blackjack, Roulette, Poker and even one Baccarat option. Moreover, these games can also be tried out in ‘Play for Fun’ mode.

As for live tables, they have a separate section, divided into several subcategories. These are:

• Blackjack
• Roulette
• Baccarat
• Game shows

Although there’s no separate section for that, you may also spot a few Poker games. There are around 40 live sessions in total. Some popular titles include Side Bet City, Lightning Roulette, Power Blackjack, Mega Ball, Crazy Time and Dream Catcher. Keep in mind that you need to be logged in to access these products. Moreover, they cannot be played in demo mode.

Mobile accessibility

Canadian players have the possibility to access the phone or tablet version of this website through their browser. This means that to log into their account, users need to open the site link in their preferred browser, enter their email and password and use the casino with its Frank & Fred mobile interface. All the site options are not changed in any way, no matter if we talk about games, offers or transactions. Moreover, you may even experience a faster loading speed and better graphics.

Frank & Fred bonuses

Canadians who join this casino can claim a welcome offer, which consists of both bonus funds and free spins. Other incentives may also become available for existing members. Moreover, the website may add new promotions from time to time without further notice. So, don’t forget to check the promotional section regularly.

Also, remember that Frank & Fred bonuses come with specific terms. If they are not stated on the promotional page, then the general bonus policy will apply. Breaching any rules may result in the bonus being forfeited along with its related winnings.

Standard bonus rules

First of all, only one offer of each type is permitted per person, household, email address and phone number. Trying to create multiple accounts to claim a bonus several times is considered promotional abuse and will be sanctioned accordingly. Therefore, you risk having the bonus confiscated. Furthermore, you might be permanently restricted from redeeming future Frank & Fred bonuses.

Bonus funds, as well as free spins must be wagered before being able to cash out any winnings. But remember that not all games contribute the same towards wagering. For instance, slots contribute 100%, while table games and live products do not contribute at all. In addition to that, the maximum bet you can place with an active bonus is C$5 per round. A higher amount is considered irregular play.

Depositing and withdrawing funds

The current Frank & Fred bonuses need to be activated with a deposit. As payment methods, players can use MasterCard, MuchBetter, Interac, Klarna, Skrill Moneybookers, Neteller, Visa, Ecopayz, Trustly and Bank Transfer. The minimum deposit accepted is of C$20, and besides CAD there are 5 other currencies accepted.

Remember that all methods used to credit your account must be belonging to you. If it is not registered in your name, the payment won’t be accepted by the casino. Also, once completed, a transaction cannot be modified, reversed or refunded.

Before or after any transaction, you may be asked to provide personal documents, such as ID copies, bank statements or utility bills. This verification procedure aims to prevent unlawful activities like money laundering and identity theft.

Cashing out

The services for cashing out are MuchBetter, Skrill Moneybookers, Ecopayz, Neteller, Klarna, Trustly, MasterCard, Bank Transfer, Interac and Visa, the exact same for depositing. To request a cashout, you must visit the cashier section. Withdrawals requested via other means, such as email or live chat, will not be accepted.

You have to withdraw a minimum of C$20 per transaction. There are no fees involved for cards or e-wallets. However, bank transfers may impose one. Players can take out up to C$10000 per week and C$25000 per month. As for payout processing, it takes around 72 hours to be completed by the casino.

How to contact support?

Whenever you need an answer to a question or have an issue to be fixed, you have to get in touch with the casino’s support team. There are two ways to do so: you can either open the Frank & Fred live chat option by clicking the support icon on the left side of the page, or you can write an email to support@frankfred.com.

The live chat facility can be accessed 24/7 even if you’re not logged in. Before getting in touch with an operator, you must enter your name and email address. After that, an agent will join the conversation within a few minutes. The support section also includes a useful FAQ list. You will find topics related to transactions, Frank & Fred bonuses, responsible gaming, technical issues and many more.

Where Frank & Fred casino shines

Fred & Frank Casino offers its users a reputable gaming experience with a lot of security and a eye-catching appearance. The following points are particularly beneficial for players:

• Colourful game catalog. With 1,300 games, Frank & Fred offers a considerable number of games. Among them are not only slots, but also table games like blackjack and a live casino section with roulette, blackjack, baccarat, and more. The games are provided by some of the most well-known manufacturers such as Play’n Go, Netent, Evolution Gaming, Pragmatic Play, Elk Studios, Quickspin, and Big Time Gaming.
• Secure MGA Licensing. The platform is licensed by the Malta Gaming Authority (MGA) and thus sufficiently regulated to achieve a secure gaming experience.
• Good customer service. Frank & Fred not only offers customer service via email but also 24/7 live chat. In addition, many questions can be answered in advance in the extensive FAQ section.

Where Frank & Fred casino falls short

Even though Frank & Fred is a trustworthy online casino with a very good offer, there are some points that we didn’t like very much about the website.

• Payment options unclear. The list of payment methods offered cannot be viewed without a login. In the terms & conditions, the provider only lists Visa, MasterCard, Skrill, Neteller, and bank transfer.
• Withdrawal terms. Withdrawals at Frank & Fred can take up to 72 hours, which is longer than the industry standard among online casinos. In addition, the maximum limit of C$13,000 per week and C$33,000 per month is rather low compared to other providers.

What Frank & Fred casino is best for

The Frank & Fred website is clearly laid out, which makes navigation extremely easy for users. For example, the live casino can be easily accessed via its own section.

In addition, the platform is optimized for use on mobile devices. Players can therefore also access the site on their smartphone or a tablet and play from anywhere.

Is Frank & Fred casino right for you?

A special advantage for users is the licensing by the MGA, which is one of the safest on the market. This makes playing at Frank & Fred a secure pleasure for users from Canada. The wide game selection provides a colourful offer and the payment methods offered are some of the most popular among users. Only the payout conditions could be improved a bit and made faster.