Gratorama Casino Review & Bonus Codes

Canadian players need to read our Gratorama review before joining this platform. With over 12 years of experience in the online gambling industry, it comes with both good and bad sides. We look at the essential technical aspects of gambling websites and assess them objectively, in accordance with the general preference of players. By reading this, gamblers can be informed before creating an account on a site, saving time for anything else, like going straight to the Gratorama bonus offers. 

How to log in and what games can one play

The process of creating an account contains two steps and is simplistic. First, players will need to write their account details such as their email, username, password. They can also choose the desired currency, anything from EUR, GBP, CAD, AUD, USD, SEK, CHF, and NOK.

In the second window, personal details are required for the KYC (Know Your Customer) protocol. The details are one’s full name, birthday, home address, and ZIP code. After this step is done as well, users may proceed to play games or claiming Gratorama bonus offers.

The website offers a little over 170 games that fall into the following categories:

1. Casino Scratch games, like Fortune Wheel Deluxe, Scratch King, Caishen’s Fortune;
2. Fun Scratch Cards, with titles like Lucky Grill, Secrets of the Jungle, Kitty Wins;
3. Slots with titles such as Wild Sheriff, Gem-X, Stone Age Slot;
4. Virtual sports like Darts and Frog Race.

They are playable on mobile devices, like tablets and phones. The casino even has its C$200,000 jackpot. Users can view their play history and check out the "Favourite Games" section to see what games were played the most. NetoPlay creates the titles in this casino's game catalogue.

The number of games is very small compared to many other Canadian casinos and especially given the time this brand has been on the market. Also, not only the games but also many website features use Adobe Flash. This is outdated nowadays, and some players might encounter problems while trying to play a game or even during the registration or login process. A good thing is that the platform offers its own fixed jackpot, and, on the games page, users may access a Help window. This contains information on how to play and about each game feature.

All about deposits and withdrawals at Gratorama

Canadian players will be able to use the following payment options:

• Interac Online;
• Interac e-Transfer;
• Visa;
• Mastercard;
• Paysafecard;
• Maestro.

Withdrawals may be performed by the user using Visa, Skrill – Moneybookers, and bank cheques. Each service has its own rules as follows:

1. Visa is the default withdrawal method if it is also used for depositing. The Visa credit card company imposed a limit on cashouts – they cannot exceed the total sum of the player's payments with this service. For any winnings above this limit, the user may opt for an alternative method;
2. Skrill Moneybookers is an alternative payment method and is the one players who deposit with Visa can choose;
3. The minimum cashout amount for Cheque is C$50.

The maximum sum for a single cash out is C$15,000. More significant sums will be delivered in monthly increments of the same amount. Payout processing takes two days. Then, the execution takes another day, and the delivery time varies from 5-9 days for Wire Transfer to 3-5 days for the other ones.

The site has the Curacao Gaming Control Board license.

If you do not log in to your account for 180 days, the account is deemed Inactive! C$5 will be charged monthly for every month of inactivity until your balance reaches zero.

VIP Program and Gratorama bonus offers

Part of the Gratorama bonus collection is the VIP Program, which comes with the following levels:

To become part of this program, players simply have to play their favourite games as for every C$10 wagered, they gain 1 VIP point. Once one accumulates 400 points, an Account Manager will contact them and invite them to the Club. The benefits increase with each level and include:

• Dedicated VIP Account Manager;
• Special games;
• Free Bonuses;
• Cashback deals;
• Personalized bonus plans;
• Occasional gifts;
• Monthly Raffle.

Aside from this, the gaming website comes with free bonus games, the periodical tournaments, the first deposit bonus, no deposit promotions. It also offers promotions specially created for specific payment options.

Note that if a cash-out request is made by mistake, it can be cancelled when it is still pending!

It takes a total of 3 days for withdrawals to be fully processed, which is not uncommon for Canada's online gambling market. However, there are platforms with a shorter waiting time. The fact that the site has many promotions is excellent, and the VIP program comes with multiple benefits.

How to contact the support team and what are the unique site features

There are four ways to contact the site’s help team. These are meant for aiding any type of issues, be them about the games, Gratorama bonus options, technical failures, etc. Complaints can be crafted and sent within 14 days from the moment the issue is encountered. Find them written in our table below:

The users’ safety and that of their details are ensured through the 128-bit encryption utilized by the website. Our Gratorama review wouldn’t be complete without going over the platform’s features:

• Besides the English version, there are other seven other languages: Finnish, French, German, Norwegian, Portuguese, Spanish, Swedish, and Turkish;
• Responsible gaming is easy to set up using self-limitations and transparent transaction history;
• Since Gratorama operates in the European Union, it follows the legislation that protects users’ data, and they are obliged to announce any new addition to their tracking technologies and Privacy Policies;
• The Callback feature will have a support agent call the phone number in the player’s account upon their request. They can do this by clicking the Menu button and choosing the Phone

Gambling platforms have interfaces in popular spoken language across the world.

The callback option is welcomed, as it is comfortable and effortless. The many languages available for the website's interface will make plenty of players happy, the French language is essential along with English. Users have the three main ways to get in touch with the support staff (email, phone, and live chat), and they can also choose the help form.

Conclusion

Strong points:  This casino offers no deposit bonuses for new players, which is very useful. Its interface comes in multiple languages, and players may choose from various currencies. Gratorama offers its own jackpot that is randomly awarded to a player, regardless of their bet or the game they play. There is a Help page on the games section that guides new gamblers and informs them about the basic game features. Interac, arguably the most popular and reliable payment option in Canada, is available. The VIP program offered contains a variety of benefits that many players will enjoy. Self-limitation options and transparent transaction history help all gamblers who wish to keep an eye on their gaming sessions. The support team can be contacted via four different communication channels. Also, users may pick the Callback option and have an agent call them.

Weak points: The game assortment is not rich, consisting of only over 170 games and lacking progressive jackpot slots and Live Casino games. Also, it seems there is only one software provider, the gaming platform collaborates with – NetoPlay. The website uses Adobe Flash for both its games and the site's functions. This results in many issues while trying to play games and in slow loading of certain pages. Some players may also be unable to load certain games or features at all. It takes a total of 3 days for this casino to send your money to you, and, depending on the chosen withdrawal method, you’ll have to wait a couple more days to get the money. Accounts are deemed inactive after only 180 days.