PlayFrank Casino Expert Review
A successful player is both lucky and informed! Our research stems from hands-on casino experience and a keen eye for essential details, all clearly compiled for your gaming pleasure and efficiency. Take the reins of your gains, and let our review on PlayFrank Casino best inform your experience!
Type of Games
Deposits and withdrawals
Max Cash out
Details on PlayFrank Casino
PlayFrank Casino officially provides fun and delight since 2014. The casino holds a license with Malta Gaming Authority and the UK Gambling Commission.
PlayFrank Casino games run on an Aspire whitelabel, as Aspire Global International Ltd owns the platform.
At registration, a window will pop up on the screen, where you can choose to set up a deposit limit, claim your welcome bonus or just start playing. Users will immediately receive a confirmation email that provides material on unlocking their PlayFrank Casino bonus codes or reaching customer support. The email also offers direct links to means of preventing gambling addiction and details on withdrawals and deposits.
Important: PlayFrank Casino players benefit from multiple ways of steering clear from gambling addiction, such as setting deposit limits, opting for self-exclusion and cool-off periods, as well as using the personalized Reality Check box.
A PlayFrank Casino kind of Loyalty
Once you join PlayFrank Casino online platform, you instantly become a Loyalty member.
The PlayFrank Casino loyalty program gives players loyalty points that turn into bonuses the further you advance through the seven loyalty levels, from New Member to Prestige. Each loyalty level provides players with new enticing rewards, including a customized loyalty welcome package that can be used the next day after upgrading to the next level. The welcome benefits for Platinum, Premium, and Prestige are valid for three days.
Be aware: All PlayFrank Casino offers are available for one day, from 7 am to 7 am GMT, unless the rules of a promotion state otherwise.
There is a special Sunday bonus for all players, which comes into effect for players who deposit any time in the previous two weeks.
- The Sunday bonus is awarded when a player logs in, and it does not require a specific deposit.
- Players can only receive one bonus a day, so the loyalty welcome packages take precedence over any other offer, even the Sunday bonus.
Loads of games and great providers
PlayFrank Casino provides an impressive assortment of over 1,500 online casino games, brought to life by the highly sought-after providers: BetSoft, iSoftBet, Microgaming, NetEnt, Pariplay, Play’ N GO, Playson, Quickspin, Red Rake, Stakelogic, SYNOT, Wazdan, Red Tiger Gaming, NeoGames, Eyecon, Skillzzgaming, Pariplay, Skywind Group, Stakelogic, Gamomat, Bally, Amatic, Booming Games, Nolimit City, Ainsworth, 2by2 Gaming, Lightning Box, Oryx, Realistic Gaming, Rabcat, 1x2 Gaming, and Yggdrasil.
The casino prides itself with online slots, both new, like Coils of Cash, Miner Donkey Trouble, Frozen Gems, Book of Cleopatra, and beloved classics, like Fruit Mania, Wacky Panda, Bonanza, Gems Bonanza, and Bust the Bank.
The live casino games present a special gameshows selection that includes Monopoly, Dream Catcher, and Deal or No Deal, not to mention various baccarat, roulette, and blackjack games. Players also delight in a classic grid of table games, like Vertical Roulette VIP and Casino Patience, video poker, and much more.
PlayFrank Casino bonus codes and some fine print
Permanent and enticing, the attractive welcome deal includes a generous PlayFrank Casino bonus for the first three deposits made by any new player. Generally, the casino requests that each bonus be wagered 35 times before making a withdrawal. However, bets placed on video poker games, roulette, quick play games, blackjack, rush games, baccarat (and other specific games) do not count towards the previously mentioned wagering requirement.
The seasonal "daily challenges" ensure that players can access rewards every day to achieve a particular target. Challenges abound and become more exciting, surprises start popping up, and the playtime gets longer and generally better, the other gamblers advance in their quests.
A PlayFrank Casino cash-back bonus awaits on the third Monday of every month, covering the house winnings for all games obtained the previous month.
Important: The maximum amount allowed for a daily bonus is C$200 unless the promotion rules say otherwise.
Recommendation: The monthly cash-back bonus can be claimed by contacting the account manager.
- Players must place a deposit before their wagers can count towards any wagering requirement, even in the case of bonuses received before making any deposit.
- If users deposit to receive the free spins included in an offer, they must wager the deposit before withdrawing. However, suppose users withdraw their deposit before wagering. In that case, they will lose the free spins and any winnings derived from the respective rounds. This only applies to welcome offers upon deposit.
PlayFrank Casino players also benefit from a free spins welcome bonus if they sign-up on their mobile device. You can fully enjoy their bonus on the famous Book of Oz slot game, dedicated to mobile gaming enthusiasts.
Payments and cash-outs with PlayFrank Casino
Players become eligible for any PlayFrank Casino bonus once they make a minimum deposit of C$10. For Canadian players, we have uncovered the following options:
|Payment Services||Minimum deposit|
- Funds that are subject to wagering requirements cannot be refunded.
- Players who only wager funds derived from a PlayFrank Casino bonus and win can only receive up to C$500, even if their winnings exceed this sum (unless the rules of the promotion state otherwise).
Tips: Refund requests are only considered within one day of the respective transaction or in thirty days from the transaction (if the player maintains that someone else has accessed his or her player account). The latter situation may result in further verifying the player's account.
The maximum monthly amount for withdrawal transactions is C$7,000, although a higher sum may apply to Platinum-level players. The minimum sum for withdrawals is C$10, except for wire transfers.
|Withdrawal Methods||Expected processing time|
|Credit/Debit card||Immediately – 6 days|
|Wire transfer||1 – 6 days|
|Neteller/Skrill/Paypal/MuchBetter||Immediately – 2 days|
|Trustly/Trustly Pay N Play||Immediately – 4 days|
|Rapid Transfer/ecoPayz/AstroPay Card||Immediately – 4 days|
PlayFrank Casino may additionally check user accounts if cash-outs exceed C$2,300 or less. This implies a standard verification consisting of proof of identity, age, and place of residency.
- Due to specific regulations and limitations, credits cannot be returned to Mastercard or Visa. In this case, withdrawals will be made by other means, like wire transfer, Skrill, Neteller, ecoPayz or Trustly, if the player had used those alternative means in the past.
- You may be able to withdraw funds before completing the wagering requirements. However, all the bonuses and winnings may be removed from their account. In order to withdraw a deposit, you are advised to contact customer support.
Be aware: Players cannot cancel a cash-out request once its status becomes "In Process".
PlayFrank Casino mobile experience and customer care
Players can enjoy the full PlayFrank Casino experience on any mobile device that operates on Android, Microsoft or iOS, wherever and whenever strikes their fancy!
There are some mobile specials, such as progressive jackpot slots or classic three reels. The cherry on top is that users can make all their transactions fuss-free via mobile.
Tips: Players can test PlayFrank Casino mobile slots before wagering any real money.
Punters can count on PlayFrank Casino to really take their welfare seriously. Their customer care team received certified training in responsible social interaction so that users can count on dedicated support in all their gaming needs.
Customer support is available via email (firstname.lastname@example.org) or via the highly responsive Live Chat all week round, from 8 am to 00.00 am CET.
For more information, users can check out the FAQ sections, the PlayFrank Casino Facebook and Instagram accounts, or cast an eye over their blog (easy to access via the main PlayFrank Casino page).
Perks and what could perk up
Advantages: PlayFrank Casino allows plenty of time to wager the welcome bonus, as well as an average and accessible wagering requirement. Self-restrictive options for responsible gambling are on hand from the minute one creates an account. Users can enjoy a fantastic mobile casino experience with a wide selection of games and specific mobile bonuses. The Live Chat team at PlayFrank Casino is efficient and friendly!
To consider: Customer support by telephone would make their services a lot easier to access. There are many restrictions on bonuses for specific games, and details about this are somewhat tricky to find. Important information such as deposit methods, instructions on cashing out are also quite hidden and can be found on a secondary FAQ section listed towards the end of the primary FAQ page. The website becomes tricky to navigate because of such occurrences.
|Look & Feel||4.2/5|
★ Welcome Package
About the casino:
PlayFrank Casino has +1,500 games on offer, provided by high-industry names such as BetSoft, Microgaming, NetEnt, Play N GO, Playson, Quickspin, Red Rake, Red Tiger Gaming, Yggdrasil and others.
Pros: Loyalty program, highly responsive live chat assistance, impressive assortment of live casino games.
Cons: No assistance over the phone, many restrictions on bonuses.
For a minimum deposit of C$20 and over, all new players are entitled to three hefty deposit bonuses:
- 1st deposit: 100% Bonus up to C$100 + 50 spins;
- 2nd deposit: 50% Bonus up to C$200 + 50 spins;
- 3rd deposit: 100 spins.
Keep in mind:
The Welcome package stays valid for 21 days after it has been claimed.
Players should use their rounds within one day after receiving them, otherwise, they will be removed.
The spins received with this package are only available for Book of Dead. Any winnings resulted from free spins should not exceed C$100.
★ C$100 + 50 rounds on Book of Dead
What's in it for you:
100% match bonus up to C$100 + 50 spins.
Consider these tips:
- Players must wager 35 times the bonus amount before placing a withdrawal request;
- The rounds expire in one day and are only available for the Book of Dead slot game;
- In the event that players place single bets of C$4, C$0.50 per line, or 15% of the bonus before completing the wagering requirements, any excess amount from the player's original deposit will be retained from the sum that the player withdraws. The maximum bet allowed with Skrill and Neteller is C$2.50;
- Bets using bonus funds can derive winnings capped at C$500.
Be sure to get the offer:
The bonus should become available once an appropriate amount of funds, over C$20, has been deposited. In case this does not occur, players should simply contact the Live Chat support.
|Look & Feel||4.2/5|