Slot Planet casino overview
We’ve got a White Hat Gaming Limited White-label on our hands. This means that the casino runs on a custom White Hat platform and benefits from its licensing and other significant features.
And we are talking about a triply-licensed organization, which operates under the MGA’s, the UKGC’s, and the Swedish Gambling Authority’s regulations.
The Swedish Gambling Commission was also the last to give the enterprise a license of practice, on January 1st, 2019. Also, the licensing is effective the following five years after it was issued.
The owner company
White Hat Gaming Limited is the creator of Slot Planet, and it is widely known for their iGaming products.
- Their portfolio includes:
- Modular casino platforms;
- Online Sportsbook services;
- Account Management solutions;
- Game creator studios;
- Gaming wallet technologies.
They work at a global level, having 5 offices worldwide, in London, Cape Town, Gibraltar, Malta and the United States of America.
Other impressive numbers include:
- More than 500 employees;
- Over 120 content provider sources;
- A collection of games that expands over 3000.
We mention these business details that work backstage to give you an idea of how safe their casino sites are.
The corporation, formerly known as Caddell, has registered revenue of over $14 million.
Our in-depth Slot Planet review matters!
There are many things to discuss when joining a new casino. Our Slot Planet review is here to answer all these questions:
- Are there many payment methods?
- Do you have access to your favourite titles and providers?
- What about support?
Our experts spend days to make it easier for you to find everything you need to know!
Create a new player account
We have found this necessary step to be easy and not time-consuming at all.
At first, you have to complete 7 short steps:
- Pick a unique username. The tab will automatically tell you if your choice is valid or it is already taken.
- Add in your real and personal e-mail address. Temporary e-mail and company e-mail are prohibited.
- Choose a password. You need to make it as strong as possible by adding unique characters (CapsLock characters, numbers, symbols) and keep it private. Never share it with anyone else!
- Select Canada as your country of residence.
- Select the province/territory that you reside in from the options you have.
- Tick the box that confirms you are over 18 and have been informed of the Terms and Conditions, Privacy Policies and Funds Policies. Read them before signing up and after you’ve seen our review.
- Choose whether you want to be informed via e-mail about the latest Slot Planet bonuses.
Are you afraid you are going to lose your password?
If your preferred browser is Google Chrome, you can save your player account password in the Google Password app which works as an automatic plug-in.
Verification Checks
They are methods that online casinos employ in the effort of getting to know their customer and confirming they are an adult that has not previously self-excluded.
On Slot Planet, there are three types of verification:
- The basic e-mail check is resolved by clicking the link you receive in your inbox.
- Verifying your age, which is done by sending in photos of your ID. This step may be done using third-party software.
- Additional verification checks are done for the safety of your account, data and funds.
The last case is usually required for completion when you win or want to withdraw a large amount of money.
Unless all your details are confirmed twice, transactions with high sums of money may be considered suspicious behaviour.
Customer support
Should you find yourself needing answers, the customer service team at Slot Planet casino works seven days a week, 24 hours a day.
You may reach the care agents through live chat or email – the contact address is [email protected].
Moreover, it’s a multilingual professional body.
24/7 schedule represents a plus
Not many casinos in the industry offer continuous support.
If they do, however, you can receive answers the exact moment you’ve got the inquiry, which is especially useful in urgent matters.
It matches the style of play that Canadian online gamblers are used to, especially if they prefer gambling during the night or during the weekends.
Slot Planet games
True to its name, Slot Planet casino hosts over 1,500 games, 1,200 of them being slots.
What playing options are there?
Numerous providers have partnered with the website, up to and including Microgaming, NetEnt, Nyx Interactive, Evolution, Play’n GO, Red Tiger Gaming, and many others.
We have prepared a complete list of software providers because logged out users cannot easily find such information.
Besides online slot machines, you can launch live casino sessions or play Roulette, Blackjack, Baccarat, and Hold’Em Poker.
There is a section for scratchcards, too, and even two bingo titles!
Most popular online slots
- Book of Dead;
- Reactoonz;
- Fire Joker;
- Mega Moolah;
- Starburst;
- Dazzle Me.
Useful tabs for when you don’t know what game to choose are Discover, New Games, and Others.
Even if you have landed on Slots Planet and don’t want to spin the reels, you can try the following categories:
Live Casino Games:
- Lightning Roulette by Evolution;
- Blackjack Lobby by Pragmatic Play;
- Monopoly Live;
- Gonzo’s Treasure Hunt;
- Caribbean Stud Poker.
Classic Table Games:
- Blackjack Neo;
- Mega Ball x100;
- 3D Baccarat;
- European Roulette Gold Series;
- Casino Hold’em Poker.
Slots Planet bonuses
When we did a deep dive in the Promotion section, we saw three classic types of promotions.
The Welcome Bonus
New Canadian players may be entitled to a complex bonus that includes:
To make sure you won’t lose them, follow the specific Bonus Terms that you can access from the specific page.
Note that wagering on all parts of this bonus is 35x.
Spicy Meatballs
A fun quirk is that you get to play the “Spicy Meatballs” slot game under bonus policies.
You have the game details in the lower part of the page.
Meteor Shower
A lottery type raffle, this is a chance for Canadians to buy tickets and hope that their particular ticket will be considered the winning one.
The smallest prize here is of C$50 and the biggest one we have noticed is C$1000.
Please note that these details are subject to change once in a while!
Lastly, there is a Loyalty scheme for Canadians!
Slot Planet Loyalty Program
The basis is quite simple. We have summarized it for you, but even so, read the terms by yourself:
- Play your favourite games on the site using real-money bets,
- Earn points the more you play.
- Once you get to 2500 points you can exchange them for bonus funds.
2500 are equal to a Canadian dollar.
Slots, Bingo, Special Selections (including Scratchcards) bets of C$1 will earn you 3 points. Bets on other categories will earn you 0.25 points.
Slot Planet Deposits
When you deposit at Slot Planet, you may pick from various methods, like Interac, Visa, Mastercard, Interac e-transfer, Paysafecard, MuchBetter, Neosurf, and Instadebit. Generally, withdrawals will go through the same way used to deposit.
The casino terms state that the options accepted may change on occasion.
If you make deposits in currencies that are not allowed, they will be accepted but put through the exchange rates that will be supported by you.
Even though we have not seen any mention of fees while active on the casino, you might be charged by your payment service of choice.
Deposit limits
There are the minimum and maximum limits for gambling transactions, as well. You’ll need to deposit and withdraw at least C$20.
As for the uppermost restrictions, know that you cannot cash out more than C$25,000 a week.
We have confirmed the information that the casino staff may change the general limits in particular cases of Canadian players after an analysis of their gaming history.
Slot Planet withdrawals
When you retire cash, the casino will process your request, and this will generally take 24-48 hours.
Afterwards, each payment institution will use its own timeframes for further processing.
In what conditions do withdrawals happen?
Only after you have satisfactorily completed the KYC checks by sending documents in to the casino team.
Mainly using the same options as you picked for your deposit, although alternative methods may be chosen if that’s impossible.
If they are under C$25000 a week, they will go seamlessly. The only acceptable exception is if you’re a VIP member.
Rare cases
Sometimes, because of technical errors, you can be credited with wins that are not yours. In such cases, they will be deemed void and removed as soon as possible.
Where does Slot Planet Casino shine?
Slot Planet is one of the most reliable online casinos in the gambling market. In fact, the operator has vast experience and boasts a service full of unique features:
- Variety of suppliers: at Slot Planet, you will find games from leading developers such as Microgaming, Evolution Gaming, Thunderkick, Quickspin, among others.
- 24/7 support available: players will be able to ask questions at any time of the day and any day of the week, thanks to the 24/7 customer support service.
- Various payment methods: when making a deposit or withdrawal, players can choose from several payment options, such as Interac, Visa, Trustly, Nordea, Bank Transfer, Visa, MasterCard, PayPal and more.
- Secure and transparent environment: Slot Planet Casino is regulated by the Malta Gaming Authority and the UK Gambling Commission. It also promotes the principles of “Responsible Gaming”.
- Diverse catalog: the operator offers more than 500 different games, including slot machines, baccarat, blackjack, roulette, poker and more. There are many options to choose from.
Where does Slot Planet Casino fall short?
As with other services, there are certain aspects that need to be improved:
- Slow withdrawals: generally, the processing time is 3 days; you will have to wait longer than is ideal to withdraw your accumulated earnings.
- Slow support: the response time of the customer agents is relatively long. This means that, in order to solve a problem, patience is required.
- Maximum withdrawal limit: weekly, users will only be able to withdraw C$10,000, a rather low figure, considering what other online casinos handle.
What Slot Planet Casino is best for?
One of the most interesting features of the service is that the support is multilingual. Thanks to this, users can be assisted in several languages, such as English. The average customer support service doesn’t have such a capable team.
Is Slot Planet Casino right for you?
Slot Planet Casino guarantees several payment options, as well as a wide range of games. It also has two operating licenses and a support team that assists users at any time. The operator has several points in its favor, but it should also be noted that withdrawals are processed after 3 days, the maximum withdrawal limit is very limited and, although its line of games is above standard, it needs more options to be able to compete with the offerings of other operators.
