Playtime Casino Kelowna Review

Editorial Team

Casino expert

Updated:
Playtime Casino Kelowna Review

There are two casinos in Kelowna, but only one features striking views of Okanagan Lake. Is there more to Playtime Casino Kelowna than a view?

Playtime Casino Kelowna Ratings

Overall Rating 4.2/5

Slot Machines

5/5

Casino Games

4/5

Staff & Service

5/5

Loyalty & Rewards

4/5

Casino Atmosphere

3/5

House Rules (T&Cs)

4/5

Player Feedback

3.8/5

Operator

5/5

Table of Contents

Playtime Casino Kelowna Rating and Review Process

We visit each casino and provide vital insights into various factors including gaming options, jackpots, dining experiences, and more.

By providing details from first-hand experiences, we aim to give you all the tools to make an informed decision about which land-based casino to visit.

How we inspected Playtime Casino Kelowna

  • Date of visit: 10/12/2024
  • Time of visit: 3 PM – 12 AM
  • Initial bankroll: C$100
  • What we played: Slots, blackjack
  • Final bankroll: C$185
  • Next visit: 10/11/2025

What we looked at

We review casinos in Canada both subjectively and objectively. This ensures thorough analysis.

For example, objectively, we check for progressive jackpots and real live table games. Subjectively, we’ll rate the atmosphere on the casino floor and consider alternative forms of entertainment.

What we found

Address

1300 Water Street, Kelowna, BC, V1Y 9P3

Open hours

Sun – Tues: 10 AM – 1 AM

Wed – Sat: 10 AM – 2 AM

Membership

Not required

Minimum age

19

ID checks

Yes

Game types

Slots, table games, poker, e-tables

Tables

10+

Slot machines

400+

Gaming terminals

12

Payment

Cash, Card, Chips

Average betting range

Slots: C$0.01-1.00

Table: C$5+

E-table: C$0.50+

Free drinks (Canada)

Yes, coffee

Restaurant

Yes

Hotel

No

Poker tournaments

Texas Hold’em

Slot Machines – 5/5

Multiple top game manufacturers power hundreds of well-varied slot machines at Playtime Casino Kelowna. Players can enjoy penny slots and machines with a C$1 maximum limit.

Slots we played at Playtime Casino Kelowna

The moment we came up the stairs, we spotted a China Shores Great Stacks machine.

Next, we had a few spins on Dragon Legends Fire Gem as we approached the poker room. We played Mighty Cash, which features two exciting games on the same machine, before heading to the tables.

We finished the night off by attempting to nab a jackpot on B.C. Gold and Wheel of Fortune.

How many slot machines does Playtime Casino Kelowna have?

Playtime Casino Kelowna has over 400 slot machines.

Do the slot machines accept coins?

No, the slot machines at Playtime Casino Kelowna only accept cash notes, casino vouchers, and Encore Rewards cards.

Slot machine providers

  • Konami
  • Light & Wonder
  • Aristocrat

Local progressive jackpots

The casino has local progressive slot machines and major network progressive jackpot slots. Local progressive jackpots often produce small wins or wins of up to a few thousand dollars. However, the major network progressive slots can pay out hundreds of thousands.

Casino Games – 4/5

Playtime Casino Kelowna has around 10 tables which handle 16 different table games.

You can also play 12 e-table machines offering low-limit digital versions of table games like roulette.

Game types

  • Blackjack
  • 3 Card Poker
  • Baccarat
  • Fast Action Poker
  • Double Deck Blackjack
  • Roulette
  • Ultimate Texas Hold’em

Betting limits

During our visit, we played at a C$10 Double Deck Blackjack table with a limit of C$500. We also saw a C$25 standard blackjack table.

Can anyone bet the highest limits or you need special VIP access?

With no VIP restrictions, every player can bet on the highest limits of any game they choose to play.

Playtime Casino Kelowna poker tournaments

The poker room is open every day from 4 PM. You’ll need to reserve a seat at one of the two tables though and reservations open at 11 AM each day. You can enter Texas Hold’em Tournaments with C$1-3 or C$2-5 blinds.

Staff & Service – 5/5

Food & Drinks

Playtime Casino Kelowna has a Match Eatery & Public House. The restaurant offers a typical casino menu which includes handhelds, pizza, salads, and “main event” meals. “Main Event” meals, such as Baby Back Ribs, are more expensive at above C$23, but the portion sides are impressive.

Most other dishes won’t cost more than C$19. There are also regular happy hours, daily features, and dining discounts for loyal players.

Opening hours:

  • Sun – Thurs: 10 AM – 10 PM
  • Fri & Sat: 11 AM – 12 AM

How much do you tip at Playtime Casino Kelowna?

The average amount to tip in British Columbia is 15 to 20%.

Does Playtime Casino Kelowna offer free drinks?

Yes, complimentary coffee is available to players.

Is there a buffet at Playtime Casino Kelowna?

No, Playtime Casino Kelowna does not offer a buffet.

Parking

The parkade is free for all casino players. Just make sure to park in the Green Zone.

If you stay at Delta Hotels Grand Okanagan Resort next door, you can get on-site parking for C$36 and valet parking for C$56.

Accommodation

The Delta Hotels Grand Okanagan Resort is attached to the casino. It is a 4-star Marriot hotel with 260 glamorous rooms in the towers and 60 condos located by the waterfront. A standard King room starts at C$319 while the Grand Okanagan Loft starts at C$1,319.

The resort is incredible. You can drink at luxurious wine bars, dine at exotic restaurants, and enjoy the pool and spa.

Do you tip room service at Playtime Casino Kelowna?

Room service is available. Naturally, the ports and staff will appreciate any tips.

Are there smoking areas?

The hotel has a designated smoking area while the casino lets you smoke on the patios.

Security

Security appeared quite strict during our visit.

Every single player’s ID was thoroughly checked at the door and security was always visible. CCTV cameras can clearly be seen all over the ceilings.

The casino has two entrances with access from Water Street and via the parkade causeway.

Loyalty & Rewards – 4/5

How does the Playtime Casino Kelowna rewards program work?

The Encore Rewards system is a multi-tiered loyalty program that works at casinos across British Columbia. Free play is earned by accumulating points by playing games. As you climb the tiers, you accumulate points even faster.

For example, at the base level, players earn 1 point for every C$1 bet on any slot game. 1,000 points are worth C$5 in casino free play.

What you get

  • Casino free play
  • Hotel discounts
  • Exclusive contests/events
  • Any freebies

How to register in the program

  1. Go to Playtime Casino Kelowna
  2. Locate and go to the Guest Services desk
  3. Request an Encore Rewards membership
  4. Complete the forms and present your ID
  5. Receive your Encore Rewards card

Casino Atmosphere – 3/5

Inside Playtime Casino Kelowna

We provide details on the experience of being inside the casino and around Kelowna. Our experts cover the casino’s design, the local attractions, and determine if the casino offers any other forms of entertainment.

Design experience

The casino floor feels busy and grand. We liked the high ceilings which aided in that grand feeling, while all the panels felt quite premium.

Are you allowed to take photos in Playtime Casino Kelowna?

Yes, but with some restrictions. You cannot take any photos of the live gaming areas.

Location and surroundings

The casino sits by the waterfront with views of Okanagan Lake. Players will also be minutes away from the Cultural District which includes gardens, art, museums, and theatres.

Do you need a passport to visit Playtime Casino Kelowna?

No, any form of government-issued ID will be sufficient in most cases. However, foreign players should use their passport, since an ID from another country is harder for the security team to verify.

Events

Match occasionally hosts live music, but the bar is always ready on game day. There are regular watch parties for big games and sporting events.

House Rules (T&Cs) – 4/5

When is Playtime Casino Kelowna open?

Playtime Casino Kelowna opens every day at 10 AM. The casino closes at 1 AM between Sunday and Tuesday, and 2 AM between Wednesday and Saturday.

While slots are available throughout these hours, the gaming tables are not. The tables open at 12 PM between Monday and Thursday, and are open from 11 AM on Friday to Sunday.

Does Playtime Casino Kelowna charge entry?

No, entry into the casino is free.

Do you always need a reservation to play at Playtime Casino Kelowna?

No, a reservation is not required to play any of the games. However, players will need to register to enter a poker tournament.

Is membership required at Playtime Casino Kelowna?

No, membership is not required to play at Playtime Casino Kelowna.

Dress code

Playtime Casino Kelowna doesn’t enforce a strict dress code. You can dress casually or as sharp as you like. Just make sure you do not wear anything rude, violent, or gang-related.

Standout rules at Playtime Casino Kelowna

  • The casino team will check all IDs, regardless of age, upon entry

Player Feedback – 3.8/5

We counted over 1,000 reviews across Tripadvisor and Google.

Playtime Casino Kelowna player reviews

Google – 3.8/5

Players reviewing on Google had a great time while playing poker tournaments and enjoyed the busy atmosphere. Some players did have a few rude encounters with security.

Tripadvisor – 3.5/5

Players and customers liked the fact that there were two smoking sections and felt the gaming collection was well-varied. However, numerous customers have had issues with customer service.

Most common issues

  • Customer service issues

Operator – 5/5

Who owns Playtime Casino Kelowna?

Playtime Casino Kelowna is a Gateway casino.

Gateway Casino & Entertainment Limited is one of the biggest and most trusted casino operators in Canada, overseeing over 30 casinos in Alberta, British Columbia, and Ontario.

Other casinos by the same operator

Contact info

Website

https://kelowna.playtimecasino.ca/

Email address

[email protected]

Telephone number

+1-250-860-9467

Other

Facebook

Playtime Casino Kelowna Competitors

Online casino sites in Canada remain as competitive as ever in British Columbia. The province is also home to over 35 gambling facilities, so there is no shortage of excellent casinos to choose from.

Playtime Casino Kelowna vs Cascades Casino Penticton

You’ll find Cascades Casino Penticton about 60-odd km further down Okanagan Lake from Kelowna. The casino offers over 400 slots, six live gaming tables, and a poker room.

Cascades Casino Penticton is best for high-limit slots

This casino has an area dedicated to C$1 slots and even includes nine Dollar Dreams Progressive Slots which pays out a jackpot before C$15,000 is hit.

Playtime Casino Kelowna vs Chances Casino Kelowna

Located a little deeper into Kelowna is a Chances Casino offering over 400 slots, off-track betting, several bars, and plenty of table games.

Chances Casino Kelowna is the best alternative for playing poker

The poker room at Chances offers 19 tournaments throughout each week including Freeze Out games, No-Limit Hold’em, and huge 50-seat re-buy tournaments.

What sets Playtime Casino Kelowna apart from its competitors?

Playtime Casino Kelowna stands out as a genuine resort casino. Located by the waterfront, with a grand resort, the overall experience feels bigger, glitzier, and grander than most competitors in British Columbia.

Playtime Casino Kelowna Pros and Cons

Pros

  • Over 400 slots including major progressive jackpot games
  • Daily poker tournaments with Bad Beat Jackpots
  • Resort experiences at Delta Hotels Grand Okanagan Resort
  • Simple and rewarding loyalty program

Cons

  • No VIP or high-limit games
  • Resort room rates are expensive

Is Playtime Casino Kelowna Worth a Visit?

Yes, Playtime Casino Kelowna is certainly worth a visit. The wide range of table games will keep any player engaged, and there are more than enough slots to entertain. Daily poker tournaments are impressive too.

The accommodation and resort are top-class, although room rates are a little pricey. While the gaming offering is excellent, high rollers won’t be able to place excessively large bets.

With a great location, varied gaming, plenty of potential jackpots, and a resort, Playtime Casino Kelowna is well worth experiencing.