New players who are ready to step up to online casino gaming will be pleased with the Betano online casino platform. But why should you try Betano? Our talented team of reviewers has tested every corner of this online casino in Canada and will reveal the number of games you can play, how to best deposit your funds, and what to expect before you sign up for the first time.
How We Rate
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Sign up for a Betano account and unlock this 100% deposit match bonus.
Bonus Details
This bonus is one of the more straightforward ones you’ll find. Simply make a qualifying deposit of C$10 or more and you’ll receive a 100% deposit match up to C$1,000. The bonus comes with wagering requirement of 17.5x. There are no free spins with this offer.
Pros & Cons
Pros
Low wagering requirements
Straightforward offer
Cons
No free spins
Low bonus amount
Bonus Verdict
This might not be the most generous offer we’ve ever seen, but it is easy to understand and a great way to boost your bankroll. The 17.5x wagering requirements makes it even more appealing.
Rate this Bonus
19+, play responsibly. This offer is not available to players residing in Ontario.
How We Rate Betano | In-Depth Review
Our casinos are reviewed by genuine industry experts. The members of our team come from all walks of the iGaming industry including slot developers, heads of casinos, customer support operators, marketing writers, and more. That’s why we are able to test casinos like Betano like no one else can.
Our goal is to ensure that the Canadian gambling market continues to grow and we can accomplish this task by ensuring the casinos we rank and review meet the latest industry regulations and standards.
We’ll achieve this by testing numerous games, fully examining the payment options, and comparing desktop and mobile versions of Betano.
Betano Overview | Our Reviewers Found
Registration Process
1 min
KYC Process
1 day
Game Types
Live casino, Slots, Roulette, Baccarat, Classic Slots, Blackjack, Table games
Betano casino has a desktop and mobile web page that looks modern and runs efficiently on a variety of devices. While the operator does appear to offer some form of apps, neither worked in the Canadian market – however, Ontario players may have better luck. That leaves a well-designed desktop website and a mobile-optimized version for mobile players.
How to log in at Betano
Use our provided link to go to Betano. Make sure to choose the “outside Ontario” page if you reside anywhere other than Ontario
Click the orange “register” button located at the top right of the screen
Either choose to register with Facebook or Google or choose to register using your email
No matter your choice, complete the web form by providing or confirming your personal details and agreeing to the terms and conditions
Verify your mobile number by inputting the One-Time Code that you receive
How to verify Betano account
Log into your Betano account and go to “My account”, click “profile”, and then choose “Verification process”
You can choose to verify your account via the Credit File method or the ID method
Upload your documents as required by the chosen method
KYC documents
CreditFile: Credit file with at least three years of history, more than one source, and is valid
Government–issuedID: Passport, driver’s license, permanent resident card, BC services card, NEXUS Card, Provincial/territorial ID card
How to close Betano account
Log into your Betano account and withdraw any remaining funds
Next, send an email to customer support requesting an account closure
Respond to any queries and follow any prompts given to you by the team
Any unwithdrawn funds will be paid out but the operator can choose the payment method
Desktop Preview
The website boasts a very sharp and distinctive colour scheme with bright orange contrasting against a duller grey. This gives the platform a modern feel and the lack of additional animations and imagery provides plenty of space for the game thumbnails. We were able to fit 20 game thumbnails on a single 100%-sized Windows screen.
Loading times are a touch slow when entering a slot or table game but live dealer titles were quick. The overall layout is simple and intuitive, and the well-thought-out game filters make searching for a game relatively easy for the most novice of players. Betano doesn’t offer a dedicated desktop app.
Mobile Preview
The mobile-optimized version of the Betano page looks just the same as the desktop, albeit a scaled-down version. You’ll notice fewer game thumbnails on a single page but all the same content is available. Load times are notably quicker on the mobile site with slot games loading faster than the desktop versions.
Touchscreen controls are very responsive and we found no issue scrolling through the catalogue of games, nor was there any input lag when playing a live dealer game with 100+ participants.
The Betano website promotes an Android App that failed to install on our Canadian devices and we also managed to find an iOS app as well, but that was not advertised anywhere. As far as we can tell, the apps may be dedicated to certain jurisdictions and Canada is not one of them.
Slot Games 4.5 /5
Betano features over 1,200 slot games which are provided by just 11 software providers including big-name players like Pragmatic Play, Relax Gaming, and Play’n GO.
All Betano slot games can be played for free as a demo version without any real money winnings.
This is perfect for new players or experienced ones testing the RTPs and features.
The casino offers penny slots right up to C$100 spins. With over a thousand games, you can just imagine how diverse the collection is and you won’t be disappointed. We noted everything from fishing and pirate slots, to Viking and mythology slots, and everything in between.
Best Betano slots
Gates of Olympus
Riche Wild and the Tome of Madness
Money Train 3
Blue Wizard
Spaceman
Sweet Gems
Mega Fire Blaze: Khonsu God of Moon
Sugar Rush
Age of Gods: King of Olympus
Sweet Bonanza
Highest RTP slots from Betano
Book of 99 (99%)
Marching Legions (98.12%)
Money Train (98%)
Money Train 2 (98%)
Golden Tour (97.71%)
Big Bad Wolf (97.3%)
Rage to Riches (97.12%)
Treasure Island (97.07%)
Halloween Fortune (97.06%)
Magic Journey (96.5%)
Slots We Tested
Game
Provider
RTP
BerryBurst
NetEnt
96.56 %
Fire Strike
Pragmatic Play
95.5 %
Da Vinci's Treasure
Pragmatic Play
96.53 %
Age of the Gods: God of Storms
Playtech
96.14 %
Golden Macaque
Playtech
96.73 %
Slots Game Types
All-time classic: 80 slots
Bonus buy: 208
Jackpots: 81
Branded: 31
Megaways: 40
Bonus buy slots let you pay your way into the special features while branded slots feature popular brands including musicians, TV shows, films, and Hollywood icons. The casino continues to use numerous game filters in the side menu to help you find the games that suit your preferences.
Slots
Classic Slots
Live Dealer Games 4 /5
There are 573 live dealer titles provided by such top software development companies as Pragmatic Live, Playtech, and BetGames. Uniquely, Betano has even secured a series of exclusive branded games with branded tables and dedicated dealers.
Besides the table classics like blackjack, roulette, baccarat, and poker, you can also play dozens of game shows and take a seat at Asian tables like Teen Patti, Andar Bahar, and Sic Bo. There are even a whole collection of localized games with local dealers including Ruleta Betano, Indian Roulette, and Columbia Blackjack.
The pre-set-up filters are excellent as you can quickly locate each game type, as well as find games by provider too. We noted some big high-limit games too such as Korean Baccarat with a max bet of C$20,000.
Live casino
Roulette
Baccarat
Blackjack
Table games
Live roulette at Betano
Type of Roulette Game
Provider
Mega Fire Blaze Roulette
Playtech
Betano Roulette
Playtech
PowerUP Roulette
Pragmatic Play Live
Live blackjack at Betano
Type of Blackjack Game
Provider
Mega Fire Blaze Blackjack
Playtech
Majority Rules Blackjack
Playtech
Prive Lounge Blackjack
Pragmatic Play Live
Live baccarat at Betano
Type of Baccarat Game
Provider
Fashion TV Baccarat
Playtech
Speed Baccarat
Pragmatic Play Live
Bet on Baccarat
BetGames
Betano table games
Blackjack: 9
Roulette: 8
Baccarat: 4
Poker: 5
Craps: 1
There are 37 table games in total with a nice variety of table classics, video poker, and a few arcade style games. With multiple software providers, you can experience a range of themes and tables too.
Payments 3.5 /5
Interac
Bank Transfer
MasterCard
Visa
Betano is an Interac Casino but otherwise a fairly limited casino when it comes to banking. You can only choose from Interac E-Transfer, Interac, and credit and debit card deposits. Withdrawals can only be claimed using eCashout and a return to your credit or debit card. ECashout withdrawals are limited to C$9,999 while card withdrawals can reach C$50,000.
Betano deposit process
Log into your Betano account and click on the green “Deposit” button located at the top-right of the screen
Choose from one of the available payment methods and nominate your deposit amount
Follow the prompts provided by your payment gateway
What is the Betano minimum deposit?
The minimum deposit at Betano will suit any player since you only need to deposit $10 using any of the supported methods.
The maximum deposit limits vary between the payment options with Interac payments capped at C$3,000 and credit/debit card deposits at C$50,000.
Betano withdrawal process
The withdrawal process at Betano is just as quick and simple as the deposit method.
Log into your account and access the cashier by clicking the “deposit” button again
Make sure you have cleared any wagering requirements
Choose “withdraw” and then choose a withdrawal method
Nominate how much you wish to withdraw and request a payout
Betano withdrawal time
The casino only takes up to 24 hours to process a withdrawal request which is entirely reasonable. Withdrawal speeds are then limited due to the available payment options. Credit and debit cards take between two to five working days while eCashout’s take up to three business days.
Reasons for Betano payout problems
You have account verification issues that must be resolved
A wagering requirement has not been cleared
You have not used to correct payment method details
Betano fees
If an account remains dormant for 12 months or more, the operator reserves the right to charge a C$5 administrative fee until the account is either reactivated or the balance is depleted. Betano does not charge any transaction fees for deposits or withdrawals.
Payments verdict
Payouttime: Get your winnings in 1 – 5 working days after Betano processes your payment within 24 hours
Paymentmethods: You can deposit with Interac and credit/debit cards while payouts must use either eCashout or your credit/debit card
Payoutlimits: Withdraw up to C$50,000 using a credit/debit cards or receive a smaller payout of up to C$9,999 with eCashout.
Overallverdict: Betano offers fast payout processing and instant deposits with no fees. However, withdrawal times are a little slow and you are fairly limited in cashier payment methods.
Our online casino reviewers are experts in every aspect of a casino operator. This means we are best suited to test the legitimacy and reliability of any casino licenses the operator may claim to hold. We also check additional security features including the fairness of games and reliability of payment methods to ensure a safe gambling environment.
Betano Trustworthiness
Details
Company
Kaizen Gaming International Ltd
Year of establishment
2016
Company Registration Number
C43209
Address
Flat B8, The Atrium, West Street, Msida MSD 1731, Malta
Curacao
Is Betano Legit?
Yes. Betano is legit. It’s owned and operated by Kaizen Gaming International Ltd which also owns the popular Stoiximan brand. The casino holds the coveted gaming MGA license (MGA / CRP / 152/2007) from the Malta Gaming Authority which is a big step up from the usual Curacao or Antilliephone license that most casinos in Canada hold.
Additionally, the customer has earned another huge sign of legitimacy by securing the new gaming license in Ontario and Betano now offers a separate, regulated casino for the Ontario market.
Is Betano safe?
Betano is completely safe and has the following measures in place to protect players.
eCogra
RG-Aid
SecureTrust
128-bit SSL encryption
Gamcare
Customer Service 3.5 /5
You have fewer channels of access to Betano than you do many other top and popular online casinos in Canada.
The only customer care option you’ll have is a single support email which is managed 24/7.
However, the addition of, at least, a live chat feature would have been appreciated. The Help Centre is fairly useful and is packed full of detailed answers to common queries.
How to contact Betano
Scroll to the bottom of an page at Betano and you’ll easily located a “Contact” option. From here, you can find the email – [email protected] – that you can use from any email client of your choosing. This support option is pretty easy to find. There are no web forms to fill out, just use the email above to send any queries to the operator.
You can send an email to this address regardless of whether you are signed in or even registered. Interestingly, the Ontario version has a live chat feature which is not afforded to the rest of Canada.
How we tested customer support
We throw both immensely complex and absurdly simple questions at the customer support department to fully test the professionalism of the support operators who respond to us. This not only lets us test the professionalism of individuals but also checks to see the average response times and the quality or accuracy of the responses.
Customer support verdict
Response time: Get a response within a few hours but peak times might push your email response beyond 12 hours
Staff availability: The Betano customer support team is available 24/7
Overallexperience: The support operators we contacted were all very knowledgeable and professional. However, one email channel of support can get quite slow and you may encounter delays in response times
Betano doesn’t currently offer a VIP program. This is certainly something the operator could improve their platform by adding.
VIP programs offer additional bonuses, rewards, and gamified ways to add excitement to playing your favourite casino games.
Where Does Betano Shine?
Holds the incredibly reputable Malta Gaming Authority license
Choose from over 500 live dealer games
Incredibly intuitive game filters and web design
High credit card withdrawal limit of up to C$50,000
Play high roller games with C$20,000 maximum bets
Where Does Betano Fall Short?
Smaller slot and table collection than most larger competitors
Could have used a couple more live dealer providers
Limited number of payment methods
What Is Betano Best For?
Betano is best for novice players who are looking at trying their first online casino. That’s because the platform has a sizeable collection of games without being to overbearing. Furthermore, the simple layout, incredibly useful game filters, and wide selection of games makes it even easier for novice players to find their start.
Is Betano Right for You?
Betano is just about right for anyone. The live casino is filled with hundreds of varied games covering all the casino classics. You can choose from over 1,200 slots that provide a wide range of themes, features, and jackpots.
Most importantly, the overall platform runs smoothly and is highly intuitive. This means both casual and experienced bettors can quickly navigate Betano. However, the cashier section is limited to only three payment methods and the live casino could use a few more providers to bolster the variety even further.
Slots
Classic Slots
Live casino
Roulette
Baccarat
Blackjack
Table games
Interac 
Bank Transfer 
MasterCard 
Visa 
Curacao
