Betano Bonus Codes, Offers and Review

How We Rate Betano | In-Depth Review

Our casinos are reviewed by genuine industry experts. The members of our team come from all walks of the iGaming industry including slot developers, heads of casinos, customer support operators, marketing writers, and more. That’s why we are able to test casinos like Betano like no one else can.

We’ll achieve this by testing numerous games, fully examining the payment options, and comparing desktop and mobile versions of Betano.

Betano Overview | Our Reviewers Found

Protocol for Verifying the Accuracy of Data

Registration Process Preview

Payments 3.5 /5

Bank Transfer

MasterCard

Visa

Interac

Betano is an Interac Casino but otherwise a fairly limited casino when it comes to banking. You can only choose from Interac E-Transfer, Interac, and credit and debit card deposits. Withdrawals can only be claimed using eCashout and a return to your credit or debit card. ECashout withdrawals are limited to C$9,999 while card withdrawals can reach C$50,000.

Betano deposit process

1. Log into your Betano account and click on the green “Deposit” button located at the top-right of the screen
2. Choose from one of the available payment methods and nominate your deposit amount
3. Follow the prompts provided by your payment gateway

What is the Betano minimum deposit?

The maximum deposit limits vary between the payment options with Interac payments capped at C$3,000 and credit/debit card deposits at C$50,000.

Betano withdrawal process

The withdrawal process at Betano is just as quick and simple as the deposit method.

1. Log into your account and access the cashier by clicking the “deposit” button again
2. Make sure you have cleared any wagering requirements
3. Choose “withdraw” and then choose a withdrawal method
4. Nominate how much you wish to withdraw and request a payout

Betano withdrawal time

The casino only takes up to 24 hours to process a withdrawal request which is entirely reasonable. Withdrawal speeds are then limited due to the available payment options. Credit and debit cards take between two to five working days while eCashout’s take up to three business days.

Reasons for Betano payout problems

• You have account verification issues that must be resolved
• A wagering requirement has not been cleared
• You have not used to correct payment method details

Betano fees

If an account remains dormant for 12 months or more, the operator reserves the right to charge a C$5 administrative fee until the account is either reactivated or the balance is depleted. Betano does not charge any transaction fees for deposits or withdrawals.

Payments verdict

• Payout time: Get your winnings in 1 – 5 working days after Betano processes your payment within 24 hours
• Payment methods: You can deposit with Interac and credit/debit cards while payouts must use either eCashout or your credit/debit card
• Payout limits: Withdraw up to C$50,000 using a credit/debit cards or receive a smaller payout of up to C$9,999 with eCashout.
• Overall verdict: Betano offers fast payout processing and instant deposits with no fees. However, withdrawal times are a little slow and you are fairly limited in cashier payment methods.

Betano Payments vs Other Casino Payments

Licensing & Security 5 /5

Our online casino reviewers are experts in every aspect of a casino operator. This means we are best suited to test the legitimacy and reliability of any casino licenses the operator may claim to hold. We also check additional security features including the fairness of games and reliability of payment methods to ensure a safe gambling environment.

• Curacao

Is Betano Legit?

Yes. Betano is legit. It’s owned and operated by Kaizen Gaming International Ltd which also owns the popular Stoiximan brand. The casino holds the coveted gaming MGA license (MGA / CRP / 152/2007) from the Malta Gaming Authority which is a big step up from the usual Curacao or Antilliephone license that most casinos in Canada hold.

Additionally, the customer has earned another huge sign of legitimacy by securing the new gaming license in Ontario and Betano now offers a separate, regulated casino for the Ontario market.

Is Betano safe?

Betano is completely safe and has the following measures in place to protect players.

• eCogra
• RG-Aid
• SecureTrust
• 128-bit SSL encryption
• Gamcare

Customer Service 3.5 /5

You have fewer channels of access to Betano than you do many other top and popular online casinos in Canada.

However, the addition of, at least, a live chat feature would have been appreciated. The Help Centre is fairly useful and is packed full of detailed answers to common queries.

How to contact Betano

Scroll to the bottom of an page at Betano and you’ll easily located a “Contact” option. From here, you can find the email – [email protected] – that you can use from any email client of your choosing. This support option is pretty easy to find. There are no web forms to fill out, just use the email above to send any queries to the operator.

You can send an email to this address regardless of whether you are signed in or even registered. Interestingly, the Ontario version has a live chat feature which is not afforded to the rest of Canada.

How we tested customer support

We throw both immensely complex and absurdly simple questions at the customer support department to fully test the professionalism of the support operators who respond to us. This not only lets us test the professionalism of individuals but also checks to see the average response times and the quality or accuracy of the responses.

Customer support verdict

• Response time: Get a response within a few hours but peak times might push your email response beyond 12 hours
• Staff availability: The Betano customer support team is available 24/7
• Overall experience: The support operators we contacted were all very knowledgeable and professional. However, one email channel of support can get quite slow and you may encounter delays in response times

Phone:

No phone available

Email:

[email protected]

Live chat:

Yes, 24/7

Where Does Betano Shine?

• Holds the incredibly reputable Malta Gaming Authority license
• Choose from over 500 live dealer games
• Incredibly intuitive game filters and web design
• High credit card withdrawal limit of up to C$50,000
• Play high roller games with C$20,000 maximum bets

Where Does Betano Fall Short?

• Smaller slot and table collection than most larger competitors
• Could have used a couple more live dealer providers
• Limited number of payment methods

What Is Betano Best For?

Betano is best for novice players who are looking at trying their first online casino. That’s because the platform has a sizeable collection of games without being to overbearing. Furthermore, the simple layout, incredibly useful game filters, and wide selection of games makes it even easier for novice players to find their start.

Is Betano Right for You?

Betano is just about right for anyone. The live casino is filled with hundreds of varied games covering all the casino classics. You can choose from over 1,200 slots that provide a wide range of themes, features, and jackpots.

Most importantly, the overall platform runs smoothly and is highly intuitive. This means both casual and experienced bettors can quickly navigate Betano. However, the cashier section is limited to only three payment methods and the live casino could use a few more providers to bolster the variety even further.