Casino.com Review & Bonus Codes | Read this before playing at Casino.com
It is easy to find a casino and start playing, it is all a game of chance after all. However, wouldn’t it be great if there was a simpler, faster, and safer way to find the one that suits our needs best?
We strongly believe that customers need to have enjoyable gameplay, with little to none issues, which is why we have put together this Casino.com review. Based on our experience as customers, by taking into account countless opinions of other players, as well as examining the little things that usually go unobserved, future players will have the advantage to learn from other customers’ mistakes or great choices regarding Casino.com Canada.
We are here to make a difference!
Summary
Website
All Games
Type of Games
Providers
Licence
Support
Currencies
Deposits and withdrawals
Deposit Methods
Withdrawal Methods
Min. Deposit
Max Cash out
Payout Time
Additional Information
Online
Company
Phone
Casino.com Canada general overview
This gambling platform is managed by Mansion Europe Holdings Ltd. It was founded in 2013 and received licenses to offer remote gambling from the globally respected U.K. Gambling Commission and Gibraltar Gambling Commissioner.
Through the years, the company did more than offer gambling services, as it received the title “Online Casino Operator of the Year 2018” at the International Gaming Awards and prize winner of “Best Customer Service Company 2021”.
Casino.com online has chosen Playtech as the primary game provider, known to be one of the world’s largest software supplier, operated on the London Stock Exchange Main Market. With offices in 19 countries and 5,900 employees, Playtech’s products can be fully integrated into a broad cross-platform offering.
Apart from the provided games, players will encounter numerous Casino.com bonus codes, that are ready to suit every need, from free spins on video slots to Blackjack and Roulette boosts.
Tips: The U.K. Gambling Commission and Gibraltar Gambling Commissioner are renowned for their stringent standards.
Total jackpots of over C$43M
Casino.com Canada puts at the user’s disposal an approximate number of 400 games from the main categories:
- Live Games (29) – Roulette, Blackjack, Casino Hold’Em, Baccarat Lounge, and such;
- Slots (196) – The Great Reveal, Legacy of the Wild, Astro Babes, Football Girls;
- Table Games (56) – Jacks or Better, Cashback Blackjack, Sic-Bo, Craps, to name a few;
- Jackpots (40) – Fairest of Them All, Age of the Gods, Leprechaun’s Luck, Funky Fruits and many others, having a total jackpot prize above C$43M.
These titles are provided by Playtech, Eyecon, Microgaming, Play’n Go, Pragmatic Play, Realistic, Skywind, JFTW, NetEnt, Quickspin, and Redtiger.
When claiming Casino.com promo codes, customers need to take into account that not all games or game categories contribute in full towards wagering requirements.
The table below should clear any doubts:
| Game Category | Wager Percent Contribution |
|---|---|
| Slots (all varieties) | 100% |
| Scratch Cards | 100% |
| Pai Gow (all varieties), Red Dog | 25% |
| Casino Hold ’em | 25% |
| Roulette (including Wild Vikings and Wheel of Light) | 25% |
| Baccarat | 20% |
| Blackjack (excluding Blackjack Switch & Pontoon) | 20% |
| Stravaganza | 20% |
| Craps (all varieties), Sic Bo (all types) | 20% |
| Video Poker | 20% |
| Blackjack Switch, Pontoon | 5% |
| Lucky Wheel (Spin a Win) | 5% |
| All double selections on slots & Video Poker | 0% |
| Jacks or Better, Gold Rally, Fortunate Five, Everybody’s Jackpot, Dead or Alive, Blood Suckers | 0% |
| All other games | 100% |
Tips: Blended wagers are accepted.
Be aware: In case of any malfunction to the Casino.com Software or Website, the company reserves the right to void all bets placed. When playing with a deposit bonus, you may not bet more than 10% in a single bet or round, in order to secure the bonus.
Recommendation: Blended wagers are not generally accepted among casinos. For example, let’s say there is C$1 in your real balance and C$10 in your bonus balance. If you want to place a C$5 bet, the C$1 from the real credit and C$4 from the bonus balance will form the bet. The number of games is not impressive, as many platforms come with thousands of titles players can choose from.
Invitation to exclusive VIP events and other perks loyal players benefit from
At Casino.com Canada, the VIP status is obtained solely by playing at the casino, starting with claiming the welcome offer.
Since every player’s loyalty is appreciated, the VIP team is continuously reviewing the accounts. If the player meets specific requirements, he or she will receive an invitation to join one of the tiers, starting with Bronze, Silver, Gold, VIP, and VIP Elite.
The usual benefits the club will bring are personal account manager, exclusive Casino.com promo codes and reloads, unique gifts, and more.
However, customers that receive an invite to the VIP Elite club can have access to a different level of advantages, among which are the exclusive events.
Some favourite Casino.com Canada events were:
- Exclusive VIP parties;
- The Gold Cup Day;
- World Boxing Super Series;
- The Grand National;
- Best of British;
- Aintree;
- AFC Bournemouth & Newcastle United.
Football matches, tickets to the theatre, ring-side seats at boxing, along with higher deposit and bet limits can also be part of the exclusive club.
Recommendation: Please note that while completing rollover requirements for the Casino.com promo codes, no loyalty points will be earned from those wagers.
How to start playing at Casino.com online
In order to start enjoying the gambling services provided by Casino.com Canada, future customers need to click the Join button, and enter the information required in the fields with:
- Part 1 – Email, username, password;
- Part 2 – Full name, date of birth, gender, currency, country, postal code, address, city, cell phone, promo code (if applicable), and acceptance of the terms and conditions, privacy policy, as well as permission to receive special offers and promotions.
If the player account becomes dormant, the casino will be entitled to charge an administration fee equivalent to 5%, until the account is being re-activated by placing a bet. If the account reaches a negative balance, as a result of the aforementioned fees, the player account will be closed.
Be aware: The account will be declared inactive, and it can also be closed if it hasn’t been used for more than 180 days. The minimum deduction amount is C$15 and the maximum, C$500.
Recommendation: In case you choose not to re-activate your player account, you may contact customer support at any time, requesting to recover your balance.
Casino.com mobile app
With Casino.com mobile, punters have the possibility to play straight from their phone or tablet, by visiting the App Store, typing Casino.com, and downloading the app. Alternatively, customers can head to the platform’s footer and click on one of the download buttons.
Tips: If playing at home is what you enjoy more, you can download the free computer software by contacting Customer Support. However, if the opposite is true, you may find here numerous other mobile casinos and welcoming deals.
Be aware: The mobile app cannot be found on Google Play store.
Recommendation: Casino.com Canada has 1.1K reviews in the App Store and an overall rating of 4.9 out of 5. There are a few complaints; however, most customers have been happy with the app, as shown by the reviews.
Choose your gambling style to receive the suited deal!
Upon sign-up, customers will be able to begin the quest for Casino.com promo codes from the menu. Before taking any other deal from the list, they might want to claim the opening offer that can contain free spins with no deposit required and first deposit bonuses (we will provide essential details on how to make payments in the following section).
Roaming through the numerous deals provided, players will find:
- Welcome package with free rounds, cash, or cashback;
- Golden chips on Live Roulette;
- Tournaments with million-dollar prizes;
- Gold Card Happy Hour on Live Blackjack;
- Weekend offers on the exclusive Live Roulette table;
- Weekly deposit Casino.com promo codes;
- Friyay free rounds.
Once the Casino.com promo codes are claimed, users have 30 days to complete the wagering requirements; otherwise, they will expire along with any winnings associated from bonus funds.
Tips: Should you receive and have more than one active bonus on your account, bonus rollover will apply to the first active bonus. The other will stay pending until the first bonus wagering has been completed.
You can request to be excluded from further promotions and bonuses by contacting support at any time.
Be aware: In order to participate in any “new customer” offers, such as the welcome bonus, your identity must be successfully verified first. Should you accept such a deal, it will be inaccessible until your age is validated.
You can only make one withdrawal of winnings earned from a No Deposit Bonus.
No gambling problem is left unresolved
Mansion is committed to helping the customers that show possible signs of problem gambling behaviour or at risk of becoming addicted. They shall receive advice and assistance and can benefit from multiple tools:
- Account limits – players can set daily, weekly, or monthly deposit restrictions;
- Reality check – this feature sends a reminder when there has been more extended gameplay, for a pre-set time;
- Time-out – gambling can be restricted for a short time, from 24 hours up to six weeks. Casino.com Canada will temporarily close the account, making it inaccessible for the time set;
- Self-exclusion – the account will be closed, returning any outstanding balance to the player. He or she may also choose to close or self-exclude for a minimum of six months and a maximum of five years.
Deposit and learn how to withdraw Casino.com
To start a gambling session and even claim the welcome boost, players need to log in and head to the Cashier. The options available for deposit shall be Interac Online/e-Transfer, InstaDebit, Visa, Paysafecard, iDebit, PassNGO, MuchBetter, Instant Payments, KwickGO, ecoPayz.
To collect the winnings, the same procedure as for deposits needs to be followed. After clicking on Cashier and selecting the withdrawal method from Bank Transfer or Interac e-Transfer, the player can choose an amount of up to C$22,500.
Tips: The casino will take up to three business days to process the cashout request, and up to five days for more massive withdrawals.
Be aware: If the casino has not been able to verify your age within 72 hours from your first deposit, your account will be frozen, funds withheld, and any further gambling activity prevented.
Casino.com Canada reserves the right to process withdrawals to an alternative payment method than the one selected by you.
Recommendation: Casino.com Canada is securing every personal data through Thawte, the first certificate authority to issue SSL certificates to public units outside the U.S.
By reviewing dozens of player complaints, we had learned that many customers did not receive their winnings in the specified time, while others were unlucky enough to have their accounts closed before the cashout request was accepted.
Help!
Whatever issues or questions the players may have, the customer support will be available to solve and answer them 24/7. The agents can be contacted via Live Chat, phone call +350 200 44793, or email support@casino.com.
In case customers have any complaints or are experiencing difficulties regarding the platform, the first step is to reach customer support, no later than six months after the issue has occurred.
If for any reason, players are not satisfied with the complaint’s resolution, the matter can be further discussed at the Gibraltar Gambling Commissioner. The Fair-Trading Act 2015 generates a mandate for the OFT to inspect and prevent features of a market in Gibraltar that may significantly harm the user’s interests.
Alternatively, complaints can also be raised at the Online Dispute Resolution, a platform that enables consumers and traders to settle conflicts.
Tips: The average waiting time to get in contact with a live chat agent is a few seconds.
Be aware: Live chat is not accessible for users that are not logged in.
The differences between Casino.com Canada and other gambling platforms
Supporting arguments: The company is licenced to offer remote gambling by the U.K. Gambling Commission and Gibraltar Gambling Commissioner, both well-known for their strict standards.
Many casinos do not approve blended wagers. Also, many gaming websites do not offer phone call support. The average waiting time to reach an agent through live chat is a few seconds, up to one minute, therefore the prize of the Best Customer Service Company 2021.
Casino.com online provides exclusive events within the VIP club, receiving numerous praises from the VIP players. There also are jackpot games worth tens of thousands of dollars.
Other advantages are the wide range of promotions and their diversity, along with the numerous Canadian deposit methods.
Opposing arguments: There is a small number of games provided, compared to some gambling platforms that offer thousands of titles. For any malfunction the website or software presents, the player’s bets can be void, which is a definite disadvantage. Additionally, the player account can be closed after 180 days of inactivity, while most casinos will wait one year to take that decision.
The Casino.com mobile app does not seem to exist on Google Play store, even if advertised otherwise. The processing time for withdrawals is quite lengthy, as it can take up to five days for larger amounts; other gambling platforms deliver the payment the same day. There is a small number of methods to withdraw with, and at times, the casino can choose to send the payment to an alternative option than the one requested by the player.
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| Look & Feel | 4.3/5 |
| Payout Speed | 4/5 |
| Games | 3.9/5 |
| Bonuses | 4.3/5 |
| Customer Service | 4.7/5 |
| Licensing | 4.7/5 |
★ 10% Cashback Bonus up to C$1000 at Casino.com
An exclusive 10% cashback bonus up to C$1000 is offered by Casino.com to all Canadian players.
To claim this bonus, you need to click the button on this site and register on the casino platform. You should take the welcome bonus first, by depositing an amount higher than C$1, and the cashback will be awarded on losses made in the second week after your first deposit. For this deal, the minimum total deposit is C$20 and the offer comes with no wagering requirements.
Ready get some money back?
★ 5% to 10% Cashback up to C$1000 Welcome Bonus at Casino.com
Casino.com is a gambling platform with years of experience, providing its customers with secure payments, 24/7 support, and numerous responsible play tools.
Pros: Various deposit methods, renowned game providers, loyalty points and club available.
Cons: Customers can withdraw their winnings via three methods only.
At Casino.com, players will receive 5% to 10% cashback up to C$1000 and a bonus of 200% up to C$400. The terms are:
- In order to participate in cashback, the welcome bonus must be accepted first;
- 5% cashback will be provided on losses of deposits made during the first seven days of the first deposit, while 10% will be offered in the second week (days 8 to 14);
- Only House takings from real money deposited for the duration of the promotional period will count towards the 5% and 10% cashback credit;
- If the House wins, the minimum cashback amount will be C$1, and the maximum C$1000;
- Any bonuses must be claimed within three days after the reward was issued;
- Cashback can be received with 0 wagering requirements; however, the bonus funds received need to be wagered 40 times.
★ Up to 10% Cashback + 200% up to C$400 Welcome Bonus at Casino.com
In 2018 and 2020, Casino.com was awarded for its good services. In order to prevent problem gambling, the platform offers numerous tools for responsible play, available anytime.
Pros: Loyalty programme and daily jackpots available, casino app accessible for Android and iOS users.
Cons: There is a small number of titles and game providers.
Once a qualifying deposit has been placed, and the bonus has been accepted from the pop-up notification window, you will be able to receive up to 10% cashback and 200% up to C$400.
However, note that:
- Before any withdrawal is allowed, the bonus amount received must be wagered 40 times;
- Cashback will be offered on losses of any deposits placed in the second week since your first deposit (days 8 to 14);
- The amount won from cashback will be received within 24 hours (excluding weekends) at the end of the 14 days since the first deposit was placed;
- Minimum total deposit during this promotion is C$20;
- Cashback is immediately redeemable with 0 wagering requirements;
- Any bonuses must be claimed within three days after the reward is issued;
- Only House takings from real money deposited during the promotional period will count towards the 10% cashback.
Get this deal if you like it and use it to have fun!
★ Up to C$1200 + 200 Free Spins on Age of the Gods Welcome Package
Casino.com is owned by Mansion Group Ltd, winners of the “Online Casino Operator of the Year 2018” and “Best Customer Service Company 2020”.
Pros: Various promotions offered, blended wagers are accepted, mobile app.
Cons: Small number of games.
Once you deposit C$20 or more for each deposit, you will receive the following bonuses:
1st deposit – 100% up to C$300 + 200 free rounds available on Age of the Gods slots – Epic Troy, Glorious Griffin, Ruler of the seas, Ways of Thunder, King of Asgard;
2nd, 3rd, and 4th deposit – 100% up to C$300 each.
Before deciding, take these rules into account:
- Once you have made your first qualifying deposit, you need to accept the bonus in the pop-up notification window, before playing the casino games;
- Upon the first deposit, you will receive 40 spins that will expire after 24 hours since registration. The remaining 160 will be delivered as 20 per day, for eight consecutive days;
- If you do not log in and accept the additional free spins on each of the eight days, they will expire 24 hours from being credited. If you do accept them, the unused rounds and winnings generated will expire after 30 days;
- Bonus funds will expire after 30 days of nil activity;
- You must wager 40 times the bonus amount for the cash bonus and 20 times the winnings from spins;
- The maximum amount to withdraw from spins is C$100.
This offer is only available to players depositing via Card (Credit or Debit), Bank Transfer, or Banking Methods (such as Interac).
★ 200% First Deposit Bonus up to C$400 at Casino.com
Casino.com offers all Canadian players an exclusive first deposit bonus of 200% up to C$400.
Pros: many promotions, mobile compatible, live chat is available 24/7;
Cons: few withdrawal methods.
To claim this deal you need to:
- Click the button on this site;
- Register at Casino.com;
- Make a deposit higher than C$1.
You will have to wager 40 times the bonus sum to withdraw your winnings.
If you decide this is the offer for you, please also check out the Terms and Conditions section!
★ Up to 10% Cashback + 200% up to C$400 on First Deposit at Casino.com
At Casino.com, losses can become winnings for new customers, with help from the first deposit bonus that comprises up to 10% cashback and 200% up to C$400.
This reward comes with certain conditions attached, as follows:
- The bonus received must be wagered 40 times, yet cashback can be redeemed with 0 wagering;
- Cashback will be obtainable on losses of any deposits placed in the second week since your first deposit (days 8 to 14);
- Minimum deposit for this promotion is C$20;
- The amount won from cashback shall be received within one business day, at the end of the 14 days since the first deposit was made;
- Only House takings from real money count towards the 10% cashback.
You may claim this first deposit bonus by taking it from us, creating a casino account, deposit higher than C$20, and accepting the reward from the pop-up notification.
Do you believe you can accept the conditions?
★ 100% up to C$300 + 200 Free Spins on Age of the Gods on First Deposit
At Casino.com, every Canadian player is rewarded for the first deposit with 100% up to C$300 and 200 free rounds on Age of the Gods games, such as Epic Troy, Glorious Griffin, Ruler of the seas, Ways of Thunder, and King of Asgard.
Note that:
- Upon deposit, you will be given 40 spins that will expire after 24 hours since registration. The remaining 160 will be distributed as 20 per day, for eight successive days;
- You must log in and accept the spins every day, and they can be accessible for 30 days. In the opposite case, they will expire 24 hours from being credited;
- Bonus funds must be wagered 40 times, and will expire after 30 days of no activity in your account;
- Free spins winnings must be rolled over 20 times and are capped at C$100.
To receive this offer, you need to push the visit button, register, deposit C$20+, and accept the bonus in the pop-up notification window.
If you plan on doing so, remember that only deposits via Card (Credit or Debit), Bank Transfer, or Banking Methods (such as Interac) are allowed!
★ 20 Free Spins with no Deposit at Casino.com
Fill a 1-minute sign-up form and receive 20 free spins with no deposit required from Casino.com! They will be available on Epic Troy, Glorious Griffin, Ruler of the seas, Ways of Thunder, King of Asgard.
This reward will be offered upon pushing the button next to this description and registering a casino account.
Do keep in mind that:
- Your 20 spins will expire 24 hours after registration;
- The winnings from them must be wagered 20 times;
- Maximum amount to be withdrawn from these winnings is C$100.
The value of the spins depends on the game you are using them on, and they can range from C$0.10 and C$0.20. Will you choose to play one of the Age of the Gods games?
★ 100% up to C$400 + 200 Free Spins on Age of the Gods Welcome Bonus at Casino.com
Casino.com is managed by Mansion Group Ltd., winners of the Best Customer Service Company in 2020 and Online Casino Operator of the Year 2018.
Pros: Numerous promotions, 24/7 support, blended wagers are accepted.
Cons: There is a small number of games; this promotion is not available on the iOS app.
Once you have placed a deposit higher than C$20, the welcome offer will deliver 100% up to C$400 + 200 free spins. They are available on Age of the Gods games like Epic Troy, Glorious Griffin, Ruler of the Seas, Ways of Thunder, and King of Asgard.
However, the reward comes with specific rules:
- This welcome bonus will expire after 30 days of nil activity on the account;
- Bonus money must be wagered 40 times, while the winnings from free spins, 20 times;
- The rounds will be split as 40 on the first day of the deposit, and another 20 per day for the following eight consecutive days;
- If you do not log in and accept the additional spins on each of the eight days, they will expire after 24 hours since they were credited;
- The maximum amount to cash out from the 200 spins is C$100.
After deposit, this deal must be accepted from the pop-up notification.
★ 100% up to C$400 + 200 Free Spins First Deposit on Age of the Gods at Casino.com
The 15 years of industry experience lead Casino.com to understand what players desire, which is why it offers 100% up to C$400 + 200 free spins. They will be available on Age of the Gods games like Epic Troy, Glorious Griffin, Ruler of the Seas, Ways of Thunder, and King of Asgard.
On the first day of the deposit, you shall receive 40 spins, and 20 on each of the following eight consecutive days. They must be accepted each day; otherwise, they will expire 24 hours after they were credited.
Bonus money must be wagered 40 times. Also, there is 20 times wagering required for the 200 rounds and a limit on winnings of C$100. This deposit bonus shall expire after 30 days of no activity on your account.
- To receive this offer, follow the next steps:
- Take it by pushing the button next to this description;
- Create a Casino.com account;
- Deposit above C$20;
- Accept the bonus from the pop-up notification.
If you plan on taking this offer, enjoy it and have fun!
Casino.com
| Look & Feel | 4.3/5 |
| Payout Speed | 4/5 |
| Games | 3.9/5 |
| Bonuses | 4.3/5 |
| Customer Service | 4.7/5 |
| Licensing | 4.7/5 |
