Casino.com Review & Bonus Codes | Read this before playing at Casino.com
It is easy to find a casino and start playing, it is all a game of chance after all. However, wouldn’t it be great if there was a simpler, faster, and safer way to find the one that suits our needs best?
We strongly believe that customers need to have enjoyable gameplay, with little to none issues, which is why we have put together this Casino.com review. Based on our experience as customers, by taking into account countless opinions of other players, as well as examining the little things that usually go unobserved, future players will have the advantage to learn from other customers’ mistakes or great choices regarding Casino.com Canada.
We are here to make a difference!
Casino.com Canada general overview
This gambling platform is managed by Mansion Europe Holdings Ltd. It was founded in 2013 and received licenses to offer remote gambling from the globally respected U.K. Gambling Commission and Gibraltar Gambling Commissioner.
Through the years, the company did more than offer gambling services, as it received the title “Online Casino Operator of the Year 2018” at the International Gaming Awards and prize winner of “Best Customer Service Company 2020”.
Casino.com online has chosen Playtech as the primary game provider, known to be one of the world’s largest software supplier, operated on the London Stock Exchange Main Market. With offices in 19 countries and 5,900 employees, Playtech’s products can be fully integrated into a broad cross-platform offering.
Apart from the provided games, players will encounter numerous Casino.com bonus codes, that are ready to suit every need, from free spins on video slots to Blackjack and Roulette boosts.
Total jackpots of over C$43M
Casino.com Canada puts at the user’s disposal an approximate number of 400 games from the main categories:
These titles are provided by Playtech, Eyecon, Microgaming, Play’n Go, Pragmatic Play, Realistic, Skywind, JFTW, NetEnt, Quickspin, and Redtiger.
When claiming Casino.com promo codes, customers need to take into account that not all games or game categories contribute in full towards wagering requirements.
The table below should clear any doubts:
Invitation to exclusive VIP events and other perks loyal players benefit from
At Casino.com Canada, the VIP status is obtained solely by playing at the casino, starting with claiming the welcome offer.
Since every player’s loyalty is appreciated, the VIP team is continuously reviewing the accounts. If the player meets specific requirements, he or she will receive an invitation to join one of the tiers, starting with Bronze, Silver, Gold, VIP, and VIP Elite.
The usual benefits the club will bring are personal account manager, exclusive Casino.com promo codes and reloads, unique gifts, and more.
However, customers that receive an invite to the VIP Elite club can have access to a different level of advantages, among which are the exclusive events.
Some favourite Casino.com Canada events were:
Football matches, tickets to the theatre, ring-side seats at boxing, along with higher deposit and bet limits can also be part of the exclusive club.
How to start playing at Casino.com online
In order to start enjoying the gambling services provided by Casino.com Canada, future customers need to click the Join button, and enter the information required in the fields with:
Casino.com mobile app
With Casino.com mobile, punters have the possibility to play straight from their phone or tablet, by visiting the App Store, typing Casino.com, and downloading the app. Alternatively, customers can head to the platform’s footer and click on one of the download buttons.
Choose your gambling style to receive the suited deal!
Upon sign-up, customers will be able to begin the quest for Casino.com promo codes from the menu. Before taking any other deal from the list, they might want to claim the opening offer that can contain free spins with no deposit required and first deposit bonuses (we will provide essential details on how to make payments in the following section).
Roaming through the numerous deals provided, players will find:
Once the Casino.com promo codes are claimed, users have 30 days to complete the wagering requirements; otherwise, they will expire along with any winnings associated from bonus funds.
No gambling problem is left unresolved
Mansion is committed to helping the customers that show possible signs of problem gambling behaviour or at risk of becoming addicted. They shall receive advice and assistance and can benefit from multiple tools:
Deposit and learn how to withdraw Casino.com
To start a gambling session and even claim the welcome boost, players need to log in and head to the Cashier. The options available for deposit shall be Interac Online/e-Transfer, InstaDebit, Visa, Paysafecard, iDebit, PassNGO, MuchBetter, Instant Payments, KwickGO, ecoPayz.
To collect the winnings, the same procedure as for deposits needs to be followed. After clicking on Cashier and selecting the withdrawal method from Bank Transfer or Interac e-Transfer, the player can choose an amount of up to C$22,500.
Whatever issues or questions the players may have, the customer support will be available to solve and answer them 24/7. The agents can be contacted via Live Chat, phone call +350 200 44793, or email email@example.com.
In case customers have any complaints or are experiencing difficulties regarding the platform, the first step is to reach customer support, no later than six months after the issue has occurred.
If for any reason, players are not satisfied with the complaint’s resolution, the matter can be further discussed at the Gibraltar Gambling Commissioner. The Fair-Trading Act 2015 generates a mandate for the OFT to inspect and prevent features of a market in Gibraltar that may significantly harm the user’s interests.
Alternatively, complaints can also be raised at the Online Dispute Resolution, a platform that enables consumers and traders to settle conflicts.
The differences between Casino.com Canada and other gambling platforms
Supporting arguments: The company is licenced to offer remote gambling by the U.K. Gambling Commission and Gibraltar Gambling Commissioner, both well-known for their strict standards.
Many casinos do not approve blended wagers. Also, many gaming websites do not offer phone call support. The average waiting time to reach an agent through live chat is a few seconds, up to one minute, therefore the prize of the Best Customer Service Company 2020.
Casino.com online provides exclusive events within the VIP club, receiving numerous praises from the VIP players. There also are jackpot games worth tens of thousands of dollars.
Other advantages are the wide range of promotions and their diversity, along with the numerous Canadian deposit methods.
Opposing arguments: There is a small number of games provided, compared to some gambling platforms that offer thousands of titles. For any malfunction the website or software presents, the player’s bets can be void, which is a definite disadvantage. Additionally, the player account can be closed after 180 days of inactivity, while most casinos will wait one year to take that decision.
The Casino.com mobile app does not seem to exist on Google Play store, even if advertised otherwise. The processing time for withdrawals is quite lengthy, as it can take up to five days for larger amounts; other gambling platforms deliver the payment the same day. There is a small number of methods to withdraw with, and at times, the casino can choose to send the payment to an alternative option than the one requested by the player.
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