Overview
Dukes Casino review provides a summary of this Canadian platform. It was first launched in 2013 by ProgressPlay Limited. Gambling on this platform is backed by the legislation and regulation of a Curacao license, Malta Gaming Authority and United Kingdom Gambling Commission.
However, in comparison with other licenses from the market, Curacao is not as trustworthy. Therefore, be advised to navigate the platform cautiously and start by placing small bets first.
Bonus codes
The Dukes Casino bonus codes can be activated based on filling a previous top-up requirement and are awarded instantly after doing so.
The promotions are represented by the following:
- The welcome top-up match;
- Monthly promotions;
- Weekly bonuses;
- Weekend rewards;
- Cashback on weekends (require opting in);
- Occasional Extra spins on Slots titles.
These promotions also require players to complete a wagering requirement on the credits resulting from winnings. The rollover will be first deducted from your cash balance and then from the promotional funds’ balance. Moreover, only bets placed with the offer’s credits count to this requirement.
VIP
As you wager real funds and keep playing, these gains can improve, and you might be able to redeem them in a faster manner.
To progress through levels, you need to accumulate points from wagering real funds. Therefore. Every C$16 wagered are equal to one VIP point. The points you have gathered from the previous 3 months of activity will determine your VIP level.
You may check out your status through the account section, as each level has specific promotions. Also, the highest VIP levels provide you with personalized services. Besides the VIP Dukes Casino bonus codes that you shall redeem, the other benefits you may receive for being a member of the loyalty programme are:
- VIP customer support;
- Birthday presents;
- Personal Account manager;
- Personalized gifts;
- Anniversary bonuses.
Duke Casino games
If you decide to gamble here, select from around 1500 games. These are provided by various software suppliers, including NetEnt, Microgaming, and Evolution.
You may select from all game types on this platform: Slots, Table Games, Live Casino, Online Poker, and Jackpots.
Before you create an account and begin playing at Dukes Casino with real funds, you could take advantage of the “Free Play” feature.
Registration process
Push the registration button while on any page of the website. Provide your identification details such as name, age, address, phone, and email. Then, verify your identity using official documents.
Also, while you create your account, you shall be prompted to choose the currency it will operate in. Your options are USD, EUR, and CAD. Dukes Casino online might also need to receive a picture of your debit or credit card, with the 8 middle digits covered, copies of bills, and a form of ID.
For the casino to deem your documents valid and have your account verified, it can take up to 3 working days. The documents are represented by the following:
- Official ID;
- Passport;
- Driving license;
- Utility bill;
- Bank statement.
These are necessary to prove you are of legal age for gambling and that the funds you use come from legitimate sources.
Account inactivity
If you do not log into your profile for ten consecutive months, it will become dormant, and any positive balance will incur a 10% fee per month. Additionally, you may close your account by contacting the customer support team via email.
You might not get your fees back if you log into your account after it is considered dormant. However, your funds will stop being deducted.
Deposits and withdrawals
There are several payment providers you may select from to place deposits, represented by E-Wallets, Cards and Cryptocurrencies.
Withdrawals
You shall request your funds to be sent on either Visa, MasterCard, ecoPayz or bitcoin BitBay Pay. Also, the casino staff will process your withdrawal requests in up to one business day. The casino will automatically direct the funds requested for withdrawing to the method you topped up with.
C$20,000 is the highest amount that you shall cash out within any single month. However, you may withdraw jackpot wins in total. If the sum of your cash-out is more than C$1500, the casino might require additional documentation from you.
Suppose the method you used for funding your balance is unavailable due to third-party reasons. On such occasions, your withdrawals will be sent to another option you have available.
Additionally, the casino might increase the maximum withdrawal limit or any other limitation to your transaction at its sole discretion.
Dukes Casino online reserves the right to postpone requests until all your outstanding top-ups have been confirmed and received.
Customer service
Reach the casino’s customer support team using the email at [email protected] or via the live chat feature at any time, as they are operating 24/7. Moreover, you shall also contact the support team through the built-in contact form displayed on Duke Casino’s website.
Responsible gambling
An important aspect of our Dukes Casino review is the responsible gambling tools available as they maintain a safe environment. Therefore, Dukes Casino online provides three types of measures:
| Tools | Efficiency |
Deposit limits | Daily, weekly, or monthly limit on the amounts you can fund your account with |
Useful links | Specialized organizations that can provide help and prevent underage gambling such as Cyber Patrol, Net Nanny, or Gamblock |
Self-exclusion | Temporarily suspend your access for a short or an extended period |
Any limits you place will become effective immediately. You shall change them from your account section at any time. As for the self-exclusion, you shall implement it by only creating a request by contacting support by email.
Where Dukes Casino shines
 The gaming industry is full of high-level operators, such as Dukes Casino. This gaming site managed to structure a service powered by all kinds of advantages:
- Withdrawals in less than 24 hours: payments are processed as soon as possible. Dukes Casino tends to handle withdrawals in less than 24 hours, which is undoubtedly a great advantage for users.
- More than 8 years of experience and several licenses: Dukes Casino was founded in 2013. As of today, the operator has been providing its services in various markets for more than 8 years, holding licenses from the Malta Gaming Authority and the UK Gambling Commission.
- Game repertoire of over 1,500 games: users will be able to choose from over 1,500 different games. There are many options to choose from, such as slots, baccarat, scratch cards, live casino, video poker, among others.
- Free play: the provision of demo versions is ideal for players to try each of the RNG titles without having to create an account and without having to manage a first deposit.
- Partnered with dozens of top-tier providers: Dukes Casino’s portfolio of games is backed by a host of well-known developers, including Play’n GO, Pragmatic Play, Evolution Gaming, Quickspin, Thunderkick and more.
Where Dukes Casino falls short
 Although Dukes Casino has many plus points, we note that it needs to improve some sections of the service:
- There are almost no payment methods suitable for Canada: the payment methods available on the Dukes Casino website are scarce. When it comes to making a deposit, there are only 7 options to choose from, while withdrawals are hardly available in 4 methods.
- Complications in the VIP Club: VIP points are not so easily redeemed, and the process can be very tedious.
- You can hardly choose between 3 currencies: when processing a transaction, you will only be able to choose one of three different currencies (Dollar, Euro and Canadian Dollar).
What Dukes Casino is best for
 The Responsible Gaming Program is present in the Dukes Casino service, and aims to provide information on how to avoid compulsive gambling. It also guarantees specialized help to any player who needs it.
Is Dukes Casino right for you?
 Dukes Casino’s range of games is composed of more than 1,500 different titles. You can make your transactions using either fiat payment methods or cryptocurrencies. You won’t have to pay a fixed fee per transaction and, to top it off, withdrawals are processed within 24 hours. However, there are some aspects that need to be improved, such as the lack of currencies (there are only three), the obstacles in the VIP Club and the absence of payment options adapted to Canadian territory.
