Payment information
LightCasino online was started in 2019 by the company Sentoka Limited. It is registered under Malta’s government, which oversees its operations (such as how it processes player payments). Its license is numbered MGA/B2C/486/2018.
Before joining and adding funds to play with, you can try out the casino and its games in demo mode by placing stakes with free casino currency. While creating an account, you will also have to choose the currency it will operate in. The options are only EUR and CAD for players that join from Canada, such as yourself.
To top-up, use either Interac e-Transfer, Interac Online, or EcoPayz. You can also use MuchBetter, the smart payment app that offers easy to use e-wallet solutions.
Withdrawals must be processed using the same method you previously did to fund your account. The casino reserves the right to make exceptions only at its sole discretion. Moreover, your cash-out requests will take up to 24 hours to get processed.
Customer support
Should you run into issues with your payments or any other sort of related trouble while gambling here, you can contact the in-house player assistance staff. You can reach them 24/7 via live chat, email [email protected], or at their international number +35627781412 (only between 10:00 to 20:00 GMT+3).
- If you join LightCasino online, you acknowledge that it may request you to prove your identity at any time. Furthermore, withdrawals may also require that you show official documents for verification;
- If you request a withdrawal for a deposit you did not wager at least once, the casino will incur a 10% – 15% fee.
While speaking to other members for this LightCasino online review, we have observed that a large enough number of them have complained about the withdrawal process. In their view, it can be displeasing that the verification of documents can take too long. Moreover, members also dislike that the casino limits them to only withdrawing C$750 per day and C$15,000 per month, which they feel is too low.
We should also note that the minimum top-up requirement of C$20 and minimum cash-out of C$30 are too high, in our opinion. If you were looking for something better in this aspect, you could look at our top minimum deposit casinos list.
Games and providers
While documenting this LightCasino online review, we have discovered over 1400 games on the platform. Playtech, Play’N Go, Amatic, Red Rake, Pragmatic, QuickSpin, Red Tiger, Yggdrasil, Betsoft, Push Gaming, Relax Gaming, Evolution, Wazdan, BF Games, Tom Horn, Nolimit City, ELK, Skywind, and EGT are the providers who supply them.
Among all these games, there are also some jackpot ones such as Age of Gods, Dragon Chase, 24 Hour Grand Prix, and Wild O’Clock.
You can enjoy most of the games on this platform with promotions redeemed by LightCasino bonus codes. Besides being rewarded for joining with a LightCasino bonus offer, you can also participate in other promotions:
- Weekly and weekend match offers;
- Weekly extra rounds;
- LightCasino online cashback;
- Live casino special offer;
- Drops and wins.
It is worth mentioning in this LightCasino review that when you start to wager real cash and make transactions here, you will automatically start to participate in the VIP programme. The casino will determine your VIP level every 30 days based on your past activity. There are 4 levels that offer better and better advantages like cashback, financial benefits on transactions, and even a personal account manager.
Moreover, for each C$150 of real money wagering in video slots only, you will get one loyalty point. Points can be converted into a bonus with wagering conditions of 35 times.
The minimum number of points you can exchange at LightCasino online is 100. Also, they will be removed if not used for 3 months or more.
We find it helpful that there are so many games here, brought by top tier suppliers. The negative part is underlined by the hard redemption rate of points, which also implies wagering.
Where LightCasino shines
LightCasino is an online casino founded in 2019 that is considered one of the best options to play by Canadians. Here are the best features:
- Game trial version: LightCasino offers Canadians the opportunity to try the games with the casino’s virtual funds so that they can practice and get to know each game before playing with real money.
- It has a highly reputable international license: LightCasino is regulated by the Malta Gaming Authority (MGA) means Canadians can play at the casino reliably.
- It has a loyalty and VIP program: LightCasino has a loyalty program that consists of accumulating points while playing in the casino that will provide benefits such as birthday gifts, among others.
- Telephone assistance service for players: Canadian players can request telephone assistance, which involves direct contact with casino agents.
Where LightCasino falls short
Despite being an excellent online casino gaming platform, it is also necessary to make known those aspects in which it should improve:
- The verification process is cumbersome and tedious: Some users have mentioned that the casino takes a long time to verify documents, which generates some unhappiness among players.
- Low withdrawal limit: LightCasino limits players to be able to withdraw their daily winnings to C$750 and monthly C$15,000, which they consider to be very low.
- High redemption rate of VIP points: For every wager made with C$150 one point is accumulated, which is very difficult to achieve.
What LightCasino is best for
The LightCasino gaming house has more than 1,500 games of various types including slots, classic table games, jackpots, live casinos, video poker, among others. They are created by the best providers in the market, with impressive audio and video designs. Among them we can mention Play’n Go, Pragmatic Play, and Evolution Gaming.
Is LightCasino right for you?
LightCasino guarantees Canadians a lot of fun and entertainment, whether playing with the free versions of the games or with real money. The quality of the games is excellent due to its high-level providers and of course, it has an international license valid for Canada. However, the withdrawal process is one of the small disadvantages of this casino. If you wish you can find other options by checking our other reviews.
