PlayMillion Review & Bonus Codes | Read this before playing at PlayMillion

PlayMillion casino is a gambling platform that has different characteristics and features. We wanted to get an in-depth look at what it brings to players in order to help them make the best decision about joining it.

To fully discover what PlayMillion’s offered experience is like, we have familiarized ourselves with their rules, terms, and conditions. To add up, we’ve made an account for ourselves and really delve into the platform, by playing and trying the games.

Lastly, we wanted to solidify a correct and objective image for this PlayMillion review. For this, we have consulted other casino members and received their opinion about everything on this platform.

Overview of general casino features and customer support

PlayMillion is operated by SkillOnNet Ltd and registered for offering gambling services under Malta’s government, with the license number MGA/CRP/171/2009/01.

Users can either download the casino’s app for desktop or play directly from their browser. There is no mobile app for either operating system.

The casino uses a Random Number Generator (RNG) software, maintained monthly with iTech Labs’ help to guarantee only gambling’s fairest experience.

iTech Labs is a laboratory accredited for testing online gaming. Their values are integrity, quality, set prices, and meeting deadlines. They offer competitive prices, speedy and on-schedule delivery, guaranteed quality, along with weekly and daily reporting, if required. For over a decade, they have been testing and certifying games of all types. Their principal consultants have combined over 100 years of experience in the industry. iTechLabs is a positive stakeholder in the gambling industry that helps casinos, providers, and players alike.

Users of the platform will find 24/7 assistance, available either on live chat or email. Their address is support@playmillion.com.

You can play without depositing any money on practice mode. When you want to play for real money, you can also redeem your welcome bonus.

The RTP (Return to Player) factor of every game is displayed in its rules, and it is prone to change. 

Although the support is available 24/7, not all languages are covered. It is recommended to use English, to be sure the communication will be smooth.

PlayMillion does not offer an app. If that is what you were searching for, you may find some of the best casino apps, along with casino bonuses on our page.

Information about registration and account terms

To register an account on PlayMillion online casino, players must provide their contact details and other relevant information, depending on the account type.

There are three types of accounts that a player may have on this casino:

• Practice Account – does not use real money and has no monetary value. Gamblers can register a practice account with their name, email, and password;
• Bonus Account – this account does not require real money or deposits. Still, it can have a monetary value from the offers awarded. The requirements for registration are name, email (validated), address, and contact details;
• Real money account – can be used this way after a deposit is made.

To close an account either permanently or temporarily, a member must contact support via email.

Players that do not log into their account for 180 days will have their account deemed “Inactive”. In this stage, it will get charged an administration fee of C$5 each month until its balance reaches zero.

To recover funds from an inactive account, you must log in and make a withdrawal request. If your account has been blocked or excluded, contact support.

To make transactions on this platform, you will be required to upload documents that prove your identity, such as an ID or proof of address. Moreover, the casino may solicit identification (passport, driver’s license, ID) to prove your age.

If you have a bonus account and do not make a deposit within 30 days from its creation, you will lose any bonus credits previously awarded.

Games, software providers, and VIP programme available

Players will find a wide selection of over 2100 games on this casino, ranging from all types: slots, table games, and even live dealers. Moreover, players can also participate in weekly tournaments.

What is more, members of PlayMillion online can also participate in many jackpot and scratch card games with potential million-dollar winnings.

The providers that gamblers will find on PlayMillion online casino are Microgaming, Evolution Gaming, NetEnt, Bally, NYX Interactive, IGT, Play’N GO, WMS, NextGen Gaming, Realistic Games, 1x2 Gaming, Barcrest Games, Blueprint Gaming, Genesis Gaming, Aristocrat, Amaya, Yggdrasil Gaming, Rabcat, Edict, 2 By 2 Gaming, Thunderkick, Big Time Gaming, ELK Studios, Lightning Box, GameArt, Extreme Live Gaming, Quickfire, Stakelogic, Just For The Win, Chance Interactive, XPro Gaming, Old Skool Studios, Merkur Gaming, Gameburger Studios.

This platform offers a VIP service based on loyalty points that redeem specific bonuses, privileges and occasional cashback. The other extra advantages consist of more winning opportunities, better offers, and additional rewards. Moreover, VIPs are entitled to better bonuses and are assigned a dedicated account manager that assists all their needs.

The VIP points can be won by playing games and wagering money.

Members of the VIP programme can participate in exclusive events such as exotic holidays or concerts. 

All the amounts regarding jackpots that are displayed on the casino’s website are informational only. Any jackpot amount is displayed within the relevant game window.

VIP points that are not converted within 180 days will be removed.

Bonuses that gamblers will find on this platform

PlayMillion brings to the table the daily promotion calendar that can contain different offers, aside from the opening offers for new customers.

First deposit and welcome offers are only claimable once every 72 hours in PlayMillion’s casino network operating under the same license. Users can contact support to find out which ones are these.

These rules apply to PlayMillion bonus codes:

• Maximum bet C$5 or 10% of the bonus;
• The minimum deposit required is C$20 (unless mentioned otherwise), and the maximum withdrawal from free bonuses is C$100 or two times the awarded sum;
• Any other bonuses are considered free if a player’s real money balance at the moment of redeeming it was lower than their last deposit;
• Not all games are playable with bonus credits (there is a full list in the casino’s terms);
• Free spins have a wagering requirement of 30 or 60 if the bonus amount is greater than the deposit made to claim the offer.

If you try to claim a PlayMillion bonus and it does not appear automatically in your account, contact support before placing any bets.

You are required to make at least one deposit if you have been awarded one free bonus and want to receive another.

If you do not use a bonus within 30 days, it will be cancelled and removed from your account unless you have a real-money balance.

You must complete the wagering requirement of free bonuses within 24 hours.

Payments – deposits, withdrawals, and currencies

All payments done by members of Play Million online casino must be made with a method registered in their names only.

For funding their accounts, members of PlayMillion online casino have the following methods at their disposal: Interac, MasterCard, Visa, ecoPayz, MuchBetter, PassNGo with MasterCard or Visa, Paysafecard, ecoVoucher, AstroPay Card, and Jeton.

The minimum deposit allowed by the platform is C$10 and will be processed immediately, except for wire transfer deposits. After funding their account, users can play with real money credits instantly.

Withdrawals need to be processed via the same method used for the deposit, when possible, or by Wire Transfer. They cannot be processed until the player’s identity has been verified.

Once approved, the funds will be sent to the player, as such:

• Wire transfer and credit/debit cards – between 2 and 7 business days;
• Online wallets– same day.

Cash-outs have a maximum of C$10.000 every 30 days and C$5.000 per transaction. Players can’t withdraw money with active bonuses.

Only these currencies are available for transactions on this casino: GBP, EUR, CHF, USD, AUD, CAD, DKK, SEK, NOK, ZAR, and RUB. The currency will be assigned automatically based on the location unless the player uses a different one for the first deposit.

After requesting a withdrawal, it will be pending until midnight the next day. After that, it will be processed by PlayMillion online casino’s staff within three days. Should you cancel a request within this time, your money will be re-allocated back to your account.

Proof of identity in the form of official documents may be required when making deposits.

Larger winnings (over C$5000) may take longer to process than usual.

Withdrawals via Wire Transfer below C$500 will be subject to C$10 fee.

How the casino handles privacy and security 

PlayMillion online casino promises always to keep their members’ information safe and communicate how their data is collected and processed. They are using Google Analytics to harvest member data for marketing purposes.

Google Analytics provides web analytics to companies that need information about their users for marketing purposes. The software tracks and reports website traffic and is currently a platform inside the bigger Google Marketing Platform software. Google Analytics was launched in 2005. Today it is the most used service for web analytics around the world. As it is today, in its fourth version, it is the most performant and useful it has ever been. Gamblers may choose how Google Analytics and other such services are using their data through their browser settings.

The casino employs industry-standard security protocol, encryption services, key exchanges, and cyphers. Also, they have SSL encryption.

The casino uses 128bit data encryption technology to ensure the security and privacy of your data.

Responsible gambling options available for PlayMillion members

If they feel that their habit has become an issue, and they are gambling compulsively, members of PlayMillion online casino have multiple tools provided to them. These can help in limiting their habit and keeping them safe from developing an addiction.

These consist of:

1. Deposit limits – Can be applied per day, week, or month directly from the player’s account;
2. Play limitations facility – Allows players to restrict access to their account from 24 hours to 180 days or even longer, in some cases. When these limitations are in place, members are forfeiting bonuses, cashback, VIP points, or other offers;
3. Reality checks – By contacting support, players can set reminders from time to time that tells them the exact number they have played, how much they have been betting, and what payouts they had;
4. Time Limit – After a preset time, gamblers who use this method will be logged off automatically. It can be enabled via support;

PlayMillion online casino also recommends gamblers to install filtering software on their computer to block the access of children. Their recommended programs are Cyber Patrol, GamBlock, and Net Nanny.

Cyber Patrol is the number one rated parental control software available right now. They are using the Net Nanny smart filter to protect children from dangers that lurk online. Although it is excellent in blocking pornography, profanity, and for internet time management, the gamblers may also find use to it. They can apply this software to shield their children from accessing their accounts on gambling sites and being exposed to the dangers online gaming poses to them.

Some organizations help gamblers if their habit has become problematic. PlayMillion online casino encourages their members to contact them, should they feel the need. One of these institutions is the National Council on Problem Gambling.

The complaints of members of the platform

After contacting many members of PlayMillion online casino, we have observed a recurrence regarding one specific complaint. On several occasions, players have signalled that the withdrawal process was rather unpleasant. Some even felt the casino had malicious intent. As such, members described that the platform took longer to process their cash-outs, while some even complained that it was done on purpose.

In case you expect swift withdrawals, you may always choose from the fastest withdrawal casinos.

How PlayMillion online casino compares to others

Pros: As on many other platforms, on PlayMillion, you get to play on practice mode before committing to depositing your real money. Another positive aspect is the presence of 24/7 available support, unlike what other competitors offer. More so, the process of opening and closing an account is swift and easy.

One more benefit of being a PlayMillion member is the VIP programme that offers highly exclusive events for its members, among other benefits. Numerous platforms only offer casino gifts.

As they have many bonuses and generally good rules for those, it is worth mentioning this as another pro of using this casino compared to others.

PlayMillion online casino uses highly performant software, which is an excellent advantage.

Finally, the last positive aspect that PlayMillion has got compared to other platforms is the multitude of responsible gambling tools that they have got available for their members.

Cons: One negative aspect of PlayMillion online casino is the lack of phone support and the potential unavailability of assistance in languages other than English. Other platforms have better services when it comes to player assistance. VIP points are only valid for 180 days, unlike other casinos that have no expiry on those.

Not many of the popular Canadian payment methods are present on PlayMillion. One more bad aspect is that withdrawals via wire transfers below C$500 are heavily taxed (C$10).

To sum up, one final negative of the casino is that players have repeatedly signalled them to be untrustworthy about fulfilling their withdrawals on time.

     Reference:

• iTech Labs;
• Google Analytics;
• Cyber Patrol;