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Overview

Rapid Casino is operated by BP GROUP LIMITED. The company launched the platform in 2021 under a Malta Gaming Authority licence.

User experience

We decided to start the analysis of the platform from a visual point of view. This casino has a modern interface with a simple design and pleasant visual elements. The colors of the casino are black and red, but they are subtly found on the site, making a pleasant contrast with the white background.

The platform is designed in a practical way. As we made the Rapid Casino review and navigated the platform, we can say that it was easy for us to find the sections and buttons. From the top bar, you may access pages such as Home, Games and Promotions. Also, from there, you can access the My Account section and make a deposit.

To read about the T&C, Privacy Policy or Cookie policy, scroll all the way down. You may find there even details about the casino’s licence and other technical details.

Our experience on portable devices

For this Rapid Casino review, we decided to test the platform on multiple portable devices. Our team used both iOS and Android gadgets, using various types of Internet connections and browsers.

When accessing the site on a mobile phone, we noticed the placement of the elements is a little bit different. Still, the platform can be easily navigated on. The Deposit and My Account buttons remain on the top bar. However, now you have a menu in the left corner where you find the buttons that lead to Rapid Casino promotions and games.

Rapid Casino promotions

Players that decide to join this Canadian platform can take advantage of a bonus available exclusively for first depositors. Keep reading to find out what you should know before activating an offer.

At the time of our Rapid Casino review, they had available promotions such as:

• Daily bonuses;
• Weekly deals;
• Live casino offers.

To see exactly what Rapid Casino offers are available at the time, access the designed section from the casino’s page.

Rules for Rapid Casino promotions

Each deal comes with a particular set of rules that you can find by pressing the “Read more” button. Keep an eye for:

• Promotional codes;
• Withdrawal limits;
• Payment restrictions;
• Maximum bet limits;
• Game restrictions.

Minimum deposit to take into consideration

The welcome deal comes with a set of rules you should carefully read before claiming the promotion. Members will have to fund their accounts with a minimum amount to redeem the bonus. If you deposit a smaller amount, the offer won’t activate. As the promotion is only available for first depositors, you cannot claim it with a correct second deposit.

Meet the wagering requirements to cashout

Another important aspect you should keep in mind is the wagering requirement. If not otherwise stated in the promotional rules, the wagering requirement for this casino is 50x the bonus. The wagering requirement must be completed within 21 days for deposit offers and 24 hours for no deposit deals.

Keep in mind that not all games have the same contribution towards the wagering requirement. For example, all table games, live dealers and jackpot games don’t contribute towards the rollover request.

You may find out more details about the welcome offer by scrolling down on this page.

The registration process

Once you decide which of the Rapid Casino promotions you want to claim, you’ll have to create an account. The registration process takes only a few minutes, and you have to provide details such as:

• Full name;
• Date of birth;
• Place of residence;
• Email address;
• Phone number.

You are permitted to open only one account. The casino has the right to refuse a player’s registration request without a given reason.

Pass the KYC procedure

After the account is created, you must pass some additional checks for full access to the platform. You are not able to make transactions or to claim Rapid Casino offers until you successfully pass the verification process. The website may ask for:

• Identity and age verification: Passport, National ID card, Driving Licence, Birth Certificate;
• Place of residence verification: utility bill, bank statements, credit or store card statement;
• Payment method verification: photos of the card used, a screenshot of the e-wallet profile.

The site has the right to suspend your account until all the checks are completed. If it turns out you are not of legal age, you’ll have the account suspended, deposits refunded, and any winnings will be voided.

Once you submit all the documents requested, it may take up to 48 hours to be processed. You’ll be notified via email when they are approved.

Account closure

This Canadian casino has the right to temporarily suspend or permanently close your account at any time without a given reason. If they close the account, the entire balance will be returned to the player.

In case you personally want to close your account, you may do so by contacting the customer support team. The closure will take place within 24 hours after the request is sent. You’ll receive a confirmation via email once it is done.  Players can re-open an account by following the same process again.

Dormant accounts

The site will apply an administration fee to all accounts that have been classified as “inactive” or “dormant” for a consecutive period of at least twelve months. If the account balance is zero, no fees will apply, and the account will be closed. The monthly fee consists of C$5 or 25% of you’re account balance at the time.

Banking options to use

The banking options available here are Interac, Visa, MasterCard, MuchBetter, iDebit and ecoPayz. You may use them for both deposits and withdrawals.

As for the transaction limits, see below:

• Minimum deposit: C$10;
• Minimum withdrawal: C$50;
• Maximum withdrawal: C$5000 per day.

Keep in mind that withdrawals must be processed to the same method you used to fund your account. Also, all payment methods must be in your name.

What to know before making a transaction

If you request withdrawal of considerable amounts, the site may perform additional checks before approving the request. If the amount of a deposit is not wagered in full before a withdrawal is requested, the site is entitled to make a charge to your account to cover all satisfactory costs relating to both the deposit and withdrawal. If it’s the case, the withdrawal’s value can be lowered accordingly.

How to make a withdrawal

To request a withdrawal, click on the ‘Cashier’ option on the menu bar, then press the ‘Withdraw’ button. A pop-up will appear where you have to pick the payment method you want to use. Provide the requested details, then click “Withdraw.”

It will take up to 72 hours for the casino to process a withdrawal request.

The games available

Canadian players will find around 1000 products in their portfolio. This casino collaborates with top-notch providers such as Pragmatic Play, NetEnt, Red Tiger, Big Time Gaming, Relax Gaming, 1×2 Gaming and many others.

The game collection is divided as:

• Popular;
• Slots;
• Live casino;
• Table games.

You can filter the products by the software developer. Players can also use the search bar to find a game faster.

Slots collection

Along with the slots machines available, players will find here titles such as Book of Dead, Starburst, Gonzo’s Quest, Sweet Bonanza and Great Rhino. After accessing the section, you’ll see they have de products divided by different criteria. For example:

• Megaways;
• Feature buy;
• Drop & wins;
• High volatility;
• Sticky wilds.

Depending on the product you chose to gamble on, the bet value can be between C$0.20 and C$125.

Live casino games

There are around 40 live casino games available.

There are products provided only by Pragmatic Play. If you enter a game, you can access a lobby with more products available.

Contact details

Members that want to get in touch with the customer care team can access the “Contact us” section and complete the form available there. Other alternatives to reach out for support are:

• Live chat feature;
• Email: [email protected].

The live chat option is accessible 24/7, and in order to use it, you have to provide your name, email and questions.

We decided to test out the live chat when making the Rapid Casino review, and we are pleased to say that the interaction with the agent was good. The waiting time was short, and we received useful answers.

Responsible gambling matters

This Canadian gambling platform comes with a complex responsible gaming section. They offer various tools and resources for members that feel the need for help regarding gambling issues. Players can take advantage of:

• Deposit limits;
• Session reminders;
• Time outs;
• Self-exclusion;
• Account closure.

Besides this, all staff is trained to offer the necessary assistance. If you access the “Responsible Gaming” section, you’ll also find links to official gambling addiction organizations and advice.

Before you activate Rapid Casino offers, we advise you to have a look at this section and take advantage of the tools available. For example, you may set deposit limits or session reminders before you start gambling.

Rapid Casino review wrapped up

A plus to our Rapid Casino review is the fact that they have some interesting game filters. For example, you can see all the games that come with sticky wilds, high volatility or feature buy. Their live chat feature can be used even if you are not logged in, which is a good thing. In case you have a problem with the account and cannot enter it, you can ask for assistance.

However, we didn’t like the fact that it takes up to 72 hours to process a withdrawal request. Also, when it comes to the minimum amount you may cash out, you must request over C$50.