Rich Reels Casino Bonus Codes & Review (2024)

How We Rate Rich Reels Casino | In-Depth Review

We follow a thorough vetting process to ensure that our visitors have the tools needed to make an informed and educated decision about which Canadian gambling sites to join next. Maintaining strict internal standards allows us to provide fair and equitable reviews across multiple brands, allowing our readers always to find the best site for their gaming needs.

Before recommending a site, the analysis requires that we spend a few days understanding how the website functions on a desktop and across multiple mobile devices and operating systems. We then delve into the gambling licenses, deposit and withdrawal processes and available games. For our Rich Reels Casino review, we have created a user account and browsed each section carefully to provide an accurate and reliable representation of the platform’s key features and services.

Rich Reels Casino Overview | Our Reviewers Found

Protocol for Verifying the Accuracy of Data

Registration Process Preview

Payments 3.9 /5

Payment	Min deposit	Max deposit	Min withdrawal	Max withdrawal	Withdrawal time
	C$ 10	No limit	C$ 50	C$ 4000	3 business days
	C$ 10	No limit	C$ 50	C$ 4000	3 business days
	C$ 10	No limit	C$ 50	C$ 4000	1-3 business days
	C$ 10	No limit	N/A	N/A	N/A
	C$ 10	No limit	C$ 50	C$ 4000	1-3 business days
	C$ 10	No limit	N/A	N/A	N/A
	C$ 10	No limit	C$ 50	C$ 4000	1-3 business days
	C$ 10	No limit	C$ 300	C$ 4000	6-10 business days
	C$ 10	No limit	N/A	N/A	N/A
	C$ 10	No limit	C$ 50	C$ 4000	1-3 business days
	C$ 10	No limit	C$ 50	C$ 4000	2-3 business days
	C$ 10	No limit	C$ 50	C$ 4000	1-3 business days
	C$ 10	No limit	C$ 50	C$ 4000	1 business day
	C$ 10	No limit	N/A	N/A	N/A
	C$ 10	No limit	C$ 50	C$ 4000	1-3 business days

You can choose from 15 payment methods, such as debit cards, e-wallets, and bank transfers. This operator offers Canadian players various local and international banking options, including mobile payments via Google Pay. When requesting withdrawals, funds are returned to the mechanism they originated from. The site will ask you to select a new method if needed. 

What is the Rich Reels Casino minimum deposit? 

Rich Reels Casino requires a minimum deposit of $10, regardless of the payment method. However, you should keep in mind that certain promotions may demand a higher deposit value. 

Rich Reels Casino withdrawal process 

• Log into your account.
• Open the banking page and select the “Withdraw” section.
• Choose the preferred method and enter the exact cash-out amount.

Rich Reels Casino withdrawal time 

All withdrawal requests are subject to a 48-hour pending period. Once the pending period has passed, specific web wallets will take 1-2 business days to reflect in your account, while bank transfers can take 3-5 business days. Please note that the site limits weekly withdrawals to a maximum of $4000 per week as a standard.

Reasons for Rich Reels Casino payout problems 

• The operator has not verified your account yet.
• Your payment method is not supported by the platform.
• You still need to fulfil the wagering requirements of your current bonus code. 

Rich Reels Casino Fees 

Rich Reels Casino does not charge any fees on deposits or withdrawals. However, players should check the banking policies of their payment options as it may charge an administrative fee, totally independent of the casino’s services. 

Payments Verdict

• Payout time: The operator takes 48 hours to process transactions.
• Payment methods: Players have 15 deposit options, including some of the most frequently used by Canadians, like Interac, Visa, and Instadebit.
• Payout limits: All methods require a minimum deposit of $10 and a minimum withdrawal of at least $50. In terms of maximum cashout caps, gamblers are allowed to withdraw up to $4000 per week. 
• Overall verdict: The platform’s banking sections benefit Canadians as it displays various popular payment methods, such as Interac and Visa. All methods require a decent minimum deposit of $10, which suits all types of players, regardless of their gambling expertise. The downside, however, is the 48-hour processing time for withdrawals and the high minimum $50 cashout limit. 

Rich Reels Casino Payments vs Other Casino Payments

Licensing & Security 4.5 /5

The site is part of the Casino Rewards Group, a well-known gaming company in the industry that mainly collaborates with Microgaming. The platform’s security level is enabled and supported by its Kahnawake Gaming Commission. Additionally, players can check the available eCogra certificate that demonstrates the library’s fairness and reasonable payout rates. 

Kahnawake Gaming Commission

Active

Is Rich Reels Casino Legit?

The operator presents a license from the Kahnawake Gaming Commission which ensures a safe gaming environment. Although the Kahnawake regulatory body is not as strict as the Malta Gaming Authority, for instance, it prioritises site security and prevents irregular play. 

Is Rich Reels Casino safe? 

• eCOGRA 
• SSL encryption 
• NPC Gambling
• Gamblers Annonymous

As the website has implemented an SSL encryption, gamblers benefit from safe transactions and high-security level for their accounts and personal data. Additionally, they have access to various responsible gambling tools, including useful links to organisations like Gamblers Annonymous that prevent gaming addiction.

Customer Service 4.5 /5

For our Rich Reels Casino review, We found the customer service to be fast and effective. Having 24/7 access to knowledgeable customer care is a significant benefit of playing at a well-established gaming site. Agents can be contacted via both live chat and email. While their standard email disclaimer is that it can take up to 48 hours for a response, all our queries were resolved within 12 to 24 hours.

How to contact Rich Reels Casino? 

For a faster solution, we recommend using the live chat feature from the “Help” section. You can access it by browsing the toolbar from the bottom of the screen. Alternatively, you can also send an email to the customer service department. Make sure to include your account number.

How we tested customer support? 

We made full use of their guarantee of round-the-clock support by contacting them via live chat at various points during the day with inquiries ranging from the most elementary to the most intricate. Most of the time, a helpful representative was immediately connected to us.

While testing their email service, we used the same procedure, and we received thorough responses to all of our queries along with detailed instructions. The longest response took more than 24 hours, but it was delivered on a weekend.

Customer support verdict

• Response time: Unless you contact the support department during busy hours, the staff provides prompt responses consists all the information you need. If you contact the operator via email, you should receive an answer within 48 hours.
• Staff availability: The live chat is available 24/7. Depending on the site traffic, the bot may take more or less time to transfer you to a real customer service representative.
• Overall experience: The personnel on the website provide prompt and thorough responses to any casino-related questions, demonstrating good customer service. If you need more help or are dissatisfied with the way your issue was handled by the live chat, you may also email the department.

Phone:

No phone available

Email:

[email protected]

Live chat:

Yes, 24/7

Where does Rich Reels Casino shine? 

• Award-winning game provider – As a Microgaming-powered site, this operator offers hundreds of top-notch video slots, progressive jackpot games, table games and more.
• Wide range of banking options – The site offers a useful selection of fiat banking, web wallet and mobile banking options for deposits and withdrawals.
• World-class customer service – Having 24/7 access to a friendly and knowledgeable team of customer service agents makes gambling a dream.
• Rewarding VIP program – The tiered loyalty program offers a range of enticing incentives to all players regardless of how much or how little they spend online.
• Fantastic mobile experience – The HTML5 mobile development of the site ensures that the games, banking information, promotions and other tools work flawlessly on Apple and Android devices.

Where does Rich Reels Casino fall short? 

• Dated website design – The website navigation is clunky and outdated on PC. We recommend going directly to the Games page.
• Lack of live dealer games – The site offers a range of table games but no licensed live dealer games in Canada.
• No native mobile app – The in-browser mobile experience is fantastic. However, some players desire the security of a native app.

What Rich Reels Casino is best for? 

Longevity is among the characteristics of the operator experience that endures the longest. Since 2008, the website has been operational. One of the best selections of Microgaming games on the market and a robust loyalty programme that is accessible to all registered players serve as the foundation for this customer-centricity.

Is Rich Reels Casino right for you? 

Rich Reels Casino is the destination for Canadians who enjoy award-winning online slots, high-value progressive jackpots, fantastic customer service and ongoing bonuses and promotions. Additionally, the site is best suited for slot players as its library displays over 500 titles from Microgaming, a reputable iGaming company on the market.