Everything new players might expect is described in our Rich Reels Casino review. This covers their game selection, accessible payment methods, ongoing bonuses, and the withdrawal policies.
How We Rate
At CasinoBonusCA, we evaluate casinos objectively based on a strict rating process to give you the most accurate and up-to-date information. We prioritize transparency and honesty, which is why we evaluate and provide detailed information on a casino's licence, limits, fees, and other aspects that may impact your user experience. We take pride in our commitment to maintaining the highest level of integrity in our ratings, and our users can trust us to deliver unbiased and trustworthy verdicts of the casinos we evaluate.
Affiliate Disclosure
At CasinoBonusCA, we may receive compensation from our casino partners if you decide to register with them through the links we provide. However, we assure you that all the verdicts expressed are our own and reflect our honest and unbiased tests & analysis of the casinos we review.
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This Canadian gambling platform runs on a platform developed by Microgaming and it comes with over 500 titles from them.
Pros: Welcome offer with various deposits and 24/7 support.
Cons: No phone support available.
What can you claim:
Once you create an account at this casino, you may take advantage of a welcome package that consist of:
First Deposit – 100% bonus up to C$150;
Second Deposit – 50% bonus up to C$250;
Third Deposit – 30% bonus up to C$200;
Fourth Deposit – 20% bonus up to C$200;
Fifth Deposit – 10% bonus up to C$200.
Keep in mind that in order to cash out, you have to meet a roll-over request of 200 times on the first two deposits, 30x on the third one and from the fourth one there is no wagering requirement.
Be aware of:
All unused bonuses will remain into the account for 60 days. When making transactions, keep in mind to only use banking options in your own name. If you don’t do so, the casino has the right to void the winnings associated with the offer.
Rate this Bonus
19+, play responsibly. This offer is not available to players residing in Ontario.
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19+, play responsibly. This offer is not available to players residing in Ontario.
Disclaimer Gambling Addiction
CasinoBonusCA takes problem gambling seriously! We are dedicated to raising awareness regarding gambling addiction by providing information, resources and warning signs so that our users can prevent it from taking over their lives.
Compare Rich Reels Casino Ratings, Bonus and Features
19+, play responsibly. This offer is not available to players residing in Ontario.
19+, play responsibly. This offer is not available to players residing in Ontario.
19+, play responsibly. This offer is not available to players residing in Ontario.
19+, play responsibly. This offer is not available to players residing in Ontario.
19+, play responsibly. This offer is not available to players residing in Ontario.
19+, play responsibly. This offer is not available to players residing in Ontario.
Look & Feel
4.0
Look & Feel
4.0
Look & Feel
4.5
Look & Feel
4.0
Look & Feel
4.5
Look & Feel
4.0
Payout Speed
3.9
Payout Speed
4.0
Payout Speed
3.7
Payout Speed
4.4
Payout Speed
4.8
Payout Speed
4.0
Slot Games
4.0
Slot Games
5.0
Slot Games
4.0
Slot Games
Slot Games
5.0
Slot Games
Live Games
1.0
Live Games
3.0
Live Games
4.5
Live Games
Live Games
5.0
Live Games
Bonuses
3.8
Bonuses
5.0
Bonuses
3.0
Bonuses
4.3
Bonuses
4.0
Bonuses
3.8
Loyalty
5.0
Loyalty
4.0
Loyalty
1.0
Loyalty
Loyalty
5.0
Loyalty
Customer Service
4.5
Customer Service
4.0
Customer Service
4.0
Customer Service
4.1
Customer Service
4.5
Customer Service
4.0
Licensing
4.5
Licensing
4.0
Licensing
3.0
Licensing
5.0
Licensing
3.1
Licensing
5.0
How We Rate Rich Reels Casino | In-Depth Review
We follow a thorough vetting process to ensure that our visitors have the tools needed to make an informed and educated decision about which Canadian gambling sites to join next. Maintaining strict internal standards allows us to provide fair and equitable reviews across multiple brands, allowing our readers always to find the best site for their gaming needs.
Before recommending a site, the analysis requires that we spend a few days understanding how the website functions on a desktop and across multiple mobile devices and operating systems. We then delve into the gambling licenses, deposit and withdrawal processes and available games. For our Rich Reels Casino review, we have created a user account and browsed each section carefully to provide an accurate and reliable representation of the platform’s key features and services.
Rich Reels Casino Overview | Our Reviewers Found
Registration Process
1 min
KYC Process
2 days
Game Types
Slots, Scratchcards, Roulette, Jackpots, Baccarat, Classic Slots, Blackjack, Table games, Video Poker
The homepage displays a basic layout. The logo gives you the idea of richness and wealth, but the site design is understated and simple. This does not necessarily represents a disadvantage, as this simple layout means faster load times and a site that is easy to navigate.
The bottom side of the website features a toolbar that gives you shortcuts to the main casino areas. These links guide you to the site’s Promotions, Loyalty Programs, Games, Bank, and Help pages.
There is no mobile app available. However, you can use the operator on all popular mobile devices on your preferred browser.
How to complete the Rich Reels Casino login process?
Visit the site by clicking on any of the links on this page.
Once on the website, follow any of the prompts to join the operator.
Complete the simple one-page form by submitting your name, address, gender, contact information, physical address and currency.
Always use the correct email, and telephone number, as these are used to verify your account and announce new promotions.
You will also be asked to create a unique password, keep this safe and never share it with anyone.
We recommend selecting the AutoLogin feature to make it easy to access the site when you want to play.
Tick the box to confirm that you are of legal gambling age, and then click Create Account.
How to verify Rich Reels Casino account?
You might be asked by the website to confirm your account after making a deposit or performing a withdrawal.
These files may contain identification, income, and address verification documentation.
If it is considered necessary, they can request that a notary public certify these documents.
These can be uploaded to the website or emailed to the support staff.
Also, the operator may ask for a selfie.
The verification procedure may take up to 48 hours to complete.
KYC Documents
Proof of identity: Government-issues ID, Driving license, Passport
Proof of residence: Bank statement, Utility Bill
Payment method verification: Clear copy of the debit card, Bank statement, Screenshot of the online wallet
How to close your Rich Reels Casino account?
Sign in to your account.
Withdraw your current account balance.
Create a support ticket to close your account.
Submit any requested KYC documentation.
Allow up to 24 hours for your account to be closed.
Desktop Preview
The main site link directs you to the Promotions page, which lists the current welcome offer and invites you to make a deposit. This is also one of a limited number of gambling sites to still offer a downloadable version of their site for PC.
If you prefer to understand the website’s offerings before signing up, visit the Games tab in the navigation menu, as this is the site’s actual homepage.
On the Games page, you will find a neatly organised top menu. This will highlight key game groupings such as Favourites, Slots, Progressive Jackpots, Tables, Video Pokers and Variety. Just below this menu is the Featured listing, which is a great place for new players to begin, as it boasts a diverse selection of games. This includes several Casino Rewards exclusives and a list of the latest winners.
Mobile Preview
While the desktop experience feels dated, the same information, promotions and general layout have been expertly formatted for display on your mobile device. While nothing new, the games and site information read better and appear far more appealing on your smartphone or tablet.
All functionalities and features perform flawlessly, making it a pleasure to deposit, withdraw and play all the available games. Having everything you need to enjoy gambling while travelling makes this operator a compelling player in the mobile gambling space.
Rich Reels Casino Mobile App Review
The operator does not yet provide a smartphone app for iOS or Android users. So far, the web browser is easily usable from a mobile device because it has been well optimised. The site’s and its services’ functioning remain unaffected.
Look and Feel Verdict
Navigation: The website presents a plain yet effective layout, so the menus are easy-to-browse and well-organised. You can also use the search bar next to the deposit button to find a specific game.
Loading Speed: Since the interface has a minimalistic design, the site performs well, and each game loads quickly both on desktop and mobile devices.
Graphics & Design: The platform does not stand out as it uses a basic blue background that does not enhance nor influence the gaming experience. The operator uses a simple white font to highlight the game titles, and the toolbar features recognisable icons, such as a crown, to easily find certain areas.
Overall verdict: The gaming site is suitable for gamblers with little experience, as the menus are straighforward and do not imply any advanced filtering options. Additionally, players who prefer mobile gaming may consider browsing their library as the site loads quickly on any device and adapts well to the mobile layout.
Slot Games 4 /5
The slots lobby presents over 500 Microgaming Games, which can be sorted based on reels and pay lines. The preset options include slots with 1-20 Lines, 25+ Lines, 3 Reels and 5 Reels.
You must click on the Progressive Jackpot tab in the menu for the suite of progressive jackpot slots. Here you will find a curated selection of games, including Mega Moolah slots, Cash Splash, Treasure Nile and a progressive jackpot Roulette game. The page also features three exclusive jackpot titles: Casino Rewards Treasure Quest slot, Casino Rewards 20 Year Celebration slot and Mega Vault Millionaire slot.
There is no information pop-up box when you click on a slot title, and no demo versions are available.
Slots We Tested
Game
Provider
RTP
Rainbrew
Just For the Win
96.02 %
Avalon II
Games Global
97 %
Untamed Giant Panda
Games Global
96.4 %
Wacky Panda
Games Global
95.94 %
Adventures of Doubloon Island
Games Global
96.01 %
Slots Game Types
Video slots – 495
Exclusive slots – 10
Progressive Jackpots – 8
Megaways slots – 7
Branded slots – 16
Backed by Microgaming’s award-winning software, this site includes some of the best online slots ever made. Their game selection includes recognisable branded slots featuring Jurassic Park, Game of Thrones and Terminator. Jackpot fans can enjoy multiple Mega Moolah, Cash Splash and WowPot slots.
Best Rich Reels Casino Slots
Thunderstruck Wild Lightning
Alaskan Fishing
Rewards City slot
Mega Moolah
9 Masks of Fire
Football Finals X UP
Book of Rewards
WWE Clash of the Wilds
Immortal Romance
Wild Marlin Big Game Fishing
Highest RTP Slots from Rich Reels Casino
Win Sum Dim Sum – 98%
Retro Reels – 97.5%
Wild Orient – 97.49%
Lucky Riches Hyperspins – 97.49%
Couch Potato – 97.43%
Cricket Star – 97%
Classic 243 – 97%
Reel Thunder – 96.95%
Immortal Romance – 96.86
Fire Forge – 96.73%
Slots verdict
Criteria
Slots
Verdict
Slot Selection
Around 550 slot games featuring different themes and categories
Very good
Slot providers
Microgaming is the only game provider
Good
Slot Types
Various slot types like video slots, classic slots, megaways and jackpots
Excellent
Min Bet
Minimum bet starts at C$0.2, which is the standard in the industry
Good
Max Bet
Players can bet up to C$100 on some slots
Excellent
Jackpots
Only 9 progressive jackpots are available with significant pot values
Good
RTP
Fair payout rate of over 96%
Very good
If you are a beginner gambler who would prefer to being by playing slots, the platform’s library is a suitable choice as it provides a narrowed collection of around 550 titles. All games are from Microgaming, a reliable game developer in the market. Additionally, players with more experience can browse the progressive jackpot section, as it features games with a current pot of over $9 million.
Slots
Jackpots
Classic Slots
Live Dealer Games 1 /5
The site does not currently offer live dealer games in Canada. They offer several RNG table games that feature pre-recorded live dealer interactions to simulate the experience.
Roulette
Baccarat
Blackjack
Table games
Video Poker
Roulette
Blackjack
Baccarat
Dragon Tiger
Sic Bo
Although there are no live dealer games, you will discover around 70 tables, including classic roulette, blackjack, and baccarat games. Additionally, the “real sessions” present the same structure as the standard live casino games.
Payments 3.9 /5
Payment
Min deposit
Max deposit
Min withdrawal
Max withdrawal
Withdrawal time
C$ 10
No limit
C$ 50
C$ 4000
3 business days
C$ 10
No limit
C$ 50
C$ 4000
3 business days
C$ 10
No limit
C$ 50
C$ 4000
1-3 business days
C$ 10
No limit
N/A
N/A
N/A
C$ 10
No limit
C$ 50
C$ 4000
1-3 business days
C$ 10
No limit
N/A
N/A
N/A
C$ 10
No limit
C$ 50
C$ 4000
1-3 business days
C$ 10
No limit
C$ 300
C$ 4000
6-10 business days
C$ 10
No limit
N/A
N/A
N/A
C$ 10
No limit
C$ 50
C$ 4000
1-3 business days
C$ 10
No limit
C$ 50
C$ 4000
2-3 business days
C$ 10
No limit
C$ 50
C$ 4000
1-3 business days
C$ 10
No limit
C$ 50
C$ 4000
1 business day
C$ 10
No limit
N/A
N/A
N/A
C$ 10
No limit
C$ 50
C$ 4000
1-3 business days
You can choose from 15 payment methods, such as debit cards, e-wallets, and bank transfers. This operator offers Canadian players various local and international banking options, including mobile payments via Google Pay. When requesting withdrawals, funds are returned to the mechanism they originated from. The site will ask you to select a new method if needed.
It is worth noting that based on your VIP status at this operator, your withdrawal processing times and maximum withdrawal limits may vary. The higher your tier, the higher your limitations and the faster your withdrawals.
What is the Rich Reels Casino minimum deposit?
Rich Reels Casino requires a minimum deposit of $10, regardless of the payment method. However, you should keep in mind that certain promotions may demand a higher deposit value.
Rich Reels Casino withdrawal process
Log into your account.
Open the banking page and select the “Withdraw” section.
Choose the preferred method and enter the exact cash-out amount.
Rich Reels Casino withdrawal time
All withdrawal requests are subject to a 48-hour pending period. Once the pending period has passed, specific web wallets will take 1-2 business days to reflect in your account, while bank transfers can take 3-5 business days. Please note that the site limits weekly withdrawals to a maximum of $4000 per week as a standard.
Reasons for Rich Reels Casino payout problems
The operator has not verified your account yet.
Your payment method is not supported by the platform.
You still need to fulfil the wagering requirements of your current bonus code.
The minimum withdrawal amount varies according to the payment method, so players should be aware of this. All withdrawal alternatives need a minimum withdrawal amount of $50, but if you utilise bank transfers, you are limited to requests for transactions of at least $300.
Rich Reels Casino Fees
Rich Reels Casino does not charge any fees on deposits or withdrawals. However, players should check the banking policies of their payment options as it may charge an administrative fee, totally independent of the casino’s services.
Payments Verdict
Payout time: The operator takes 48 hours to process transactions.
Payment methods: Players have 15 deposit options, including some of the most frequently used by Canadians, like Interac, Visa, and Instadebit.
Payout limits: All methods require a minimum deposit of $10 and a minimum withdrawal of at least $50. In terms of maximum cashout caps, gamblers are allowed to withdraw up to $4000 per week.
Overall verdict: The platform’s banking sections benefit Canadians as it displays various popular payment methods, such as Interac and Visa. All methods require a decent minimum deposit of $10, which suits all types of players, regardless of their gambling expertise. The downside, however, is the 48-hour processing time for withdrawals and the high minimum $50 cashout limit.
Rich Reels Casino Payments vs Other Casino Payments
The site is part of the Casino Rewards Group, a well-known gaming company in the industry that mainly collaborates with Microgaming. The platform’s security level is enabled and supported by its Kahnawake Gaming Commission. Additionally, players can check the available eCogra certificate that demonstrates the library’s fairness and reasonable payout rates.
Kahnawake Gaming Commission
Active
Is Rich Reels Casino Legit?
The operator presents a license from the Kahnawake Gaming Commission which ensures a safe gaming environment. Although the Kahnawake regulatory body is not as strict as the Malta Gaming Authority, for instance, it prioritises site security and prevents irregular play.
Is Rich Reels Casino safe?
eCOGRA
SSL encryption
NPC Gambling
Gamblers Annonymous
As the website has implemented an SSL encryption, gamblers benefit from safe transactions and high-security level for their accounts and personal data. Additionally, they have access to various responsible gambling tools, including useful links to organisations like Gamblers Annonymous that prevent gaming addiction.
Customer Service 4.5 /5
For our Rich Reels Casino review, We found the customer service to be fast and effective. Having 24/7 access to knowledgeable customer care is a significant benefit of playing at a well-established gaming site. Agents can be contacted via both live chat and email. While their standard email disclaimer is that it can take up to 48 hours for a response, all our queries were resolved within 12 to 24 hours.
How to contact Rich Reels Casino?
For a faster solution, we recommend using the live chat feature from the “Help” section. You can access it by browsing the toolbar from the bottom of the screen. Alternatively, you can also send an email to the customer service department. Make sure to include your account number.
Currently, the site does not have a phone number available.
How we tested customer support?
We made full use of their guarantee of round-the-clock support by contacting them via live chat at various points during the day with inquiries ranging from the most elementary to the most intricate. Most of the time, a helpful representative was immediately connected to us.
While testing their email service, we used the same procedure, and we received thorough responses to all of our queries along with detailed instructions. The longest response took more than 24 hours, but it was delivered on a weekend.
Even though the live chat tool is accessible all the time, during busy times, responses could take longer. As a result, it can take the bot a few minutes or even hours to connect you with a live support agent who can handle your query.
Customer support verdict
Response time: Unless you contact the support department during busy hours, the staff provides prompt responses consists all the information you need. If you contact the operator via email, you should receive an answer within 48 hours.
Staff availability: The live chat is available 24/7. Depending on the site traffic, the bot may take more or less time to transfer you to a real customer service representative.
Overall experience: The personnel on the website provide prompt and thorough responses to any casino-related questions, demonstrating good customer service. If you need more help or are dissatisfied with the way your issue was handled by the live chat, you may also email the department.
Rich Reels casino players become part of the Casino Rewards VIP program, which offers incredible value for money and entertainment. The tiered structure means something is rewarding for everyone, regardless of how much you’ve bet or deposited. Depending on your gaming activity, you can increase your level and collect loyalty points. For example, for every $10 you wager on slot games, you get one status point.
Benefits
Green
Bronze
Silver
Gold
Platinum
Diamond
Weekly Free Promotions
Yes
Yes
Yes
Yes
Yes
Yes
Massive Progressive Jackpots
Yes
Yes
Yes
Yes
Yes
Yes
Early and Exclusive Game Releases
Yes
Yes
Yes
Yes
Yes
Yes
Access to over 500 games
Yes
Yes
Yes
Yes
Yes
Yes
VIP Lucky Jackpot Entry
No
Yes
Yes
Yes
Yes
Yes
Time of Your Life Sweepstakes
No
Yes
Yes
Yes
Yes
Yes
Birthday Bonus
No
No
No
Yes
Yes
Yes
Access to VIP Games
No
No
Yes
Yes
Yes
Yes
High Roller Bonus
No
No
No
Yes
Yes
Yes
VIP Membership Card
No
No
No
Yes
Yes
Yes
Exclusive Weekly Prizes and Promos
No
No
No
Yes
Yes
Yes
VIP Priority Customer Support
No
No
No
Yes
Yes
Yes
Increased Bet Limits
No
No
No
Yes
Yes
Yes
Personal VIP Host
No
No
No
No
Yes
Yes
Gifts, Events Tickets, 5-star Dining
No
No
No
No
No
Yes
Where does Rich Reels Casino shine?
Award-winning game provider – As a Microgaming-powered site, this operator offers hundreds of top-notch video slots, progressive jackpot games, table games and more.
Wide range of banking options – The site offers a useful selection of fiat banking, web wallet and mobile banking options for deposits and withdrawals.
World-class customer service – Having 24/7 access to a friendly and knowledgeable team of customer service agents makes gambling a dream.
Rewarding VIP program – The tiered loyalty program offers a range of enticing incentives to all players regardless of how much or how little they spend online.
Fantastic mobile experience – The HTML5 mobile development of the site ensures that the games, banking information, promotions and other tools work flawlessly on Apple and Android devices.
Where does Rich Reels Casino fall short?
Dated website design – The website navigation is clunky and outdated on PC. We recommend going directly to the Games page.
Lack of live dealer games – The site offers a range of table games but no licensed live dealer games in Canada.
No native mobile app – The in-browser mobile experience is fantastic. However, some players desire the security of a native app.
What Rich Reels Casino is best for?
Longevity is among the characteristics of the operator experience that endures the longest. Since 2008, the website has been operational. One of the best selections of Microgaming games on the market and a robust loyalty programme that is accessible to all registered players serve as the foundation for this customer-centricity.
Is Rich Reels Casino right for you?
Rich Reels Casino is the destination for Canadians who enjoy award-winning online slots, high-value progressive jackpots, fantastic customer service and ongoing bonuses and promotions. Additionally, the site is best suited for slot players as its library displays over 500 titles from Microgaming, a reputable iGaming company on the market.