Slots Heaven Casino bonus codes
After you’ve become a member, you’re free to start claiming Slots Heaven Casino bonus codes.
The first you’ll encounter is a welcome package, which can be yours after you’ve deposited the required amount. It comes with free spins and a cash bonus attached.
Another bonus that can be yours is available exclusively on Mondays, granting you bonus rounds.
Promotional rules
You will not find general terms for the Slots Heaven Casino bonus codes, so you must check them for each promotion.
You need to make sure the details of your bets are correct! Once the operator accepted and confirmed a bet, you can’t cancel or change it anymore.
Suppose you want to enjoy extra chances on the selected titles. Then you have to follow the instructions on the site. The same applies to Sunday’s promotion, which helps you receive a cashback.
The signing up procedure
To open a profile at Slots Heaven, you need to fill in a form with:
- Your First and Last name;
- Birthday;
- Email;
- Address;
- Postal code;
- Phone number;
- Username;
- Password.
If you got a coupon code, you could insert it now. Still, that’s not a mandatory field.
You shall open only one account. Mansion, the company owning Slots Heaven, will close any duplicates. Among the measures they will take is crediting your first account with the funds from all the others they terminated.
The Know Your Customer procedure
Our Canadian players cannot make payments, withdrawals and access the Slots Heaven Casino bonus codes until they pass the verification procedures.
By opening this profile, you guarantee that you allow the casino operator to verify your age and identity.
Being underage means you’ll get back all the deposits, but the winnings and Slots Heaven Casino bonus codes will be voided.
Mark that you need to provide a valid form of identification. It is your responsibility to make sure that the data shared with the operator is accurate and up to date.
In this regard, you must inform the casino of any changes as soon as possible.
Necessary documents for account verification
The casino will ask for some papers that you should send in an email.
Ensure that each file’s dimensions don’t exceed 1MB and that the whole mail is not bigger than 10MB. Only .jpeg, .tiff and .pdf files are accepted.
If you wish, you may send the documents by fax at +44 208 166 1325 or at Slots Heaven Member Service, PO Box 1240, Gibraltar.
Among the additional documents, you may have to send a bank reference or notarized ID.
Identity verification
You must attach a document containing a photograph, such as:
- Passport
- Driving license
- ID
Your identity will be verified in a maximum of 72 hours.
If, after this time, the platform failed to confirm it, they will take measures such as feezing your account, withholding the funds, and banning you from gambling using that profile.
Payment methods verifications
You must furnish a copy of the front and backside of the card you wish to use.
Only the first six and last four digits of the long card number must be visible, and if you use more cards, you should provide copies of those as well.
Address verifications
To prove your address, you’ll be asked for one of the following:
- Utility bill
- Bank or credit card statement
Mark that phone bills are not accepted!
Dormant account
If you don’t log in for 180 days, then your account will be considered Dormant. A consequence of this would be the 5% fee deducted from your total balance.
If you want to re-activate your profile, you should get in touch with the support, also asking them to retrieve your balance.
Customer support
You may reach support at any time via Live Chat or by mail at [email protected]. If you encounter any part of the terms that don’t seem clear to you, be it general or for Slots Heaven Casino bonus codes, then you may ask the support for clarification.
They also put a phone number at your disposal you could also use any time, +350 200 69061.
To fill in a complaint, you should know what your response should arrive in 1 month. Unfortunately, you cannot contact the help centre unless you own an account.
Consumer support pop-quiz
For each review we create, we also verify how helpful can the support staff be. While investigating this aspect, we’ve discovered that the team seems to have a very low response time.
For this reason, we urge you also to check out the FAQ section. Even though there aren’t many details available, maybe your answer will be there.
Slots Heaven’s license
The regulatory bodies in charge of the website are UKGC and Gibraltar. They should make sure that the site functions correctly, pay you all your winnings, etc.
Besides this, the website also uses SSL encryption to keep your data safe from attackers.
Why the User Agreement is important?
It is known that an iGaming platform needs to have clear and complete terms and conditions. The player will use them to inform himself about the KYC procedures, withdrawal policies, and general rules.
The quality of his gambling experience depends on these that is why the licensing institutions always check them before giving final approval.
Keep in mind that the terms you’ll read now could suffer modifications, as well as the bonus and withdrawal policies.
However, you’ll become aware of any changes in any rules on the site through notifications. You must agree with the modifications to keep using the services.
The game collection at Slots Heaven
There are over 300 titles, brought by Playtech, Eyecon, Skywind Group, World Match Studios, IGT, Ash Gaming, Blueprint, and Merkur.
Some of the games categories you’ll find here are:
- Slots
- Jackpots
- Table Games
- Live Casino
Unfortunately, you cannot test the games unless you are logged in.
At any time, the casino could add, eliminate, or modify elements such as these games. This could be a temporary or permanent measure, of which you might not be notified.
Still, we shall update this Slots Heaven review every time a change is made. Hence, check it out regularly.
Slots
Some slot and jackpot games available are:
- Resident Evil
- Amazon Lady
- Gem Splash – Marilyn Monroe
- Goddess of Wisdom
Table Games
This section has more the 30 games from diverse game developers. Our Canadian players should expect the following game types:
- Â Roulette
- Blackjack
- Hold ’em
- Deuces Wild
- Baccarat
Live dealer
With live dealer games, our Canadian players can enjoy an experience as close to reality as possible.
Remember that once you’ve selected a steak and hit the bet confirmation button, it will be considered valid. You’ll be able to see the details in your betting history.
Each live game has predefined minimum and maximum bets. For the sake of transparency, we are showing the limits for some of the available games.
Live Blackjack betting limits
| Game | Lowest bet | Highest bet |
Quantum Blackjack Live | C$1 | C$400 |
All Bets Blackjack Live | C$1 | C$1000 |
Lounge Blackjack Live | C$10 | C$5000 |
Royale Blackjack Live | C$15 | C$5000 |
Live Roulette betting limits
| Game | Lowest bet | Highest bet |
Quantum Roulette Live | C$0.20 | C$5000 |
American Roulette Live | C$0.20 | C$5000 |
Spread Bet Roulette Live | C$0.20 | C$15000 |
French Roulette Live | C$0.50 | C$5000 |
Live Baccarat betting limits
| Game | Lowest bet | Highest bet |
Grand Baccarat Live | C$1 | C$5000 |
Lounge Seat Baccarat Live | C$1 | C$5000 |
Prestige Baccarat Live | C$2 | C$5000 |
Banking methods
This site offers payment options targeted for Canadian users such as Interac, iDebit, Instadebit and others.
What to know when cashing out?
For cashing out, you have at your disposal the same methods, plus Fast Bank Transfer.
There is a maximum limit set, which is C$15.000 per month for members of the loyalty club, more exactly Bronze, Silver and Gold, and for VIP is C$30.000 per month.
The processing time for such transactions will be up to 3 days unless you want to cash out larger amounts. For these, the time extends to 5 days. VIP players need to wait from 1 to 2 days. Remember, you’re only able to cash out using the method you paid with.
Processing time for Instadebit goes from 6 to 12 days!
Who owns the gaming site?
Slots Heaven was founded in 2012 and is operated by Mansion Group. The company was founded in 2003.
Besides owning platforms such as Slots Heaven, Casino.com, and the platform that goes by the business name’s Mansion Casino, it is also known for sponsoring football teams.
The first team to support was Tottenham Hotspur F. C., in 2006 afterwards, it has started to finance Manchester City.