Sugar Casino Canada Bonus Codes & Review

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The Sugar Casino review brings you up-to-date information about Sugar Casino promotions and how to use them, how to sign up, and what payment methods are available here.

Disclaimer Gambling Addiction

Gambling can become addictive! CasinoBonusCA under no circumstances does it promote gambling addiction. It strives to keep gambling activities in the entertainment zone by providing educational pages regarding problem gambling characteristics, where to address them, and informational guides on how to keep children safe from gambling.

Summary

Website
All Games
2800+
Type of Games
Table games
Craps
Classic Slots
Blackjack
Baccarat
Scratchcards
Jackpots
Providers
Oryx Gaming,
Quickspin,
Merkur Gaming,
FELT,
Wazdan,
Ezugi,
Yggdrasil Gaming,
Push Gaming,
Endorphina,
Nolimit City,
Red Tiger Gaming,
iSoftBet,
Relax Gaming,
ELK Studios,
Pragmatic Play
+ other providers
Licence
MGA
Support
Email,
Live Chat Support
Currencies
NOK,
CAD,
USD,
EUR

Deposits and withdrawals

Deposit Methods
Flexepin,
Neosurf,
MuchBetter,
MasterCard,
Visa,
Paysafecard,
Ecopayz
Withdrawal Methods
Interac,
Paysafecard,
Wire Transfer
Min. Deposit
C$ 10
Min. Withdrawal
C$ 30
Max Cash out
C$20 000/month
Payout Time
24-28 hours

Additional Information

Online
Since 2018
Company
Gammix Limited
Phone

Overview

The website belongs to Gammix Limited. This Maltese company has been active since 2014, Sugar Casino being one of its later products. It launched on the market in 2018.

Unfortunately, the business does not have much information available, keeping a relatively low profile.

After two years of activity, in 2016, this enterprise obtained a license from the Malta Gaming Authority, which supervises gambling activities in the EU and on Canadian land.

MGA logo

Sugar Casino promotions

When you register, you are free to claim Sugar Casino promotions. Most schemes are match incentives, which require a deposit of over C$20 to unlock.

Besides these promotional codes, it’s possible to claim occasional drops or play the game of the week. However, the Sugar Casino review would have benefitted from having more promos to try.

Wagering

Although most Sugar Casino offers impose wagering requirements, there is one exception – free spins on deposit. This promotional type is exempt from staking conditions; your winnings will go directly to your cash balance. The website’s terms are not clear on whether there are max cashout limitations concerning them.

For the other incentives, the general requisite is 35x the initial bonus. This value is slightly lower than the Canadian market’s standard – 40 times your extra funds.

Not all game categories help you progress through the wager conditions equally. In fact, only slots have 100% contribution, while the other playstyles will not amount anything to your promotional requisites.

VIP

The site also displays a VIP system.

Although the information we have on it is far from generous, what we do know is that this scheme comes with numerous benefits, including:

  • Exclusive Sugar Casino offers;
  • Invitations to land-based events;
  • VIP support;
  • Lower minimum withdrawals for Wire Transfer – C$30 versus the standard C$250.

Unfortunately, not having clear terms on entering this system and going up in rank makes us give a negative mark in our Sugar Casino review.

Registration

Registration takes a few minutes to complete; however, we factor in the two-step authentication when we state this. The first step is completing the sign-up form with the following details:

  • Complete name;
  • Date for birth;
  • Email;
  • Desired username;
  • Password;
  • Home address, including postcode, city, current country and home country.

Choosing your username and password

Your nickname may contain lowercase letters, capitals, and numbers. It must also be longer than five characters. Naturally, it should not be identical with any other username chosen by a member who registered previously – the platform will alert you if that’s the case.

The password must, in turn:

  • Be at least eight characters long;
  • Be inclusive of capital letters;
  • Contain one or more digits;
  • Use at least one special character (e.g., exclamation marks).

The next step

Once you set up your credentials, you must agree to the site’s Terms and Conditions and Privacy Policy. You could also select or deselect the box signing you up for marketing communications. Know that they will bring you updates about the platform’s functions and might contain exclusive Sugar Casino promotions, too.

Then, your account will finish its creation. What you must do next is visit your inbox to activate your email address. At the end of this process, you’ll gain access to the website’s functionalities.

Account use

Your account works as a control panel for you; the things you can do include:

  • Depositing and withdrawing;
  • Tracking your financial and bonus history;
  • Setting up responsible gambling limits;
  • Updating your profile details and changing your password.

Dormancy

An account can become inactive if you do not log in for 12 consecutive months. Going over 30 months without logging in will deem your profile dormant.

If you interrupt the inactivity period by connecting to the website, the team will contact you to reimburse your real cash balance.

In the case of dormancy, the team will try to send your remaining funds your way. However, the funds will go to the MGA if it does not manage to get in touch with you.

Games

sugar casino games preview

This website features over 2800 gaming products, going far above the average of Canadian casinos. Gambling diversity is a plus in our Sugar Casino review, but we also looked for filters that will help you narrow down your searches.

Here, the filtering options include:

  • Novelty;
  • Popularity;
  • Software providers.

Besides, you get a search bar where you can type your gaming query. Be advised that it will only work for gaming titles, not for suppliers.

The most popular names on the game developer list include NetEnt, Betsoft, Evolution Gaming, Yggdrasil, and Play’n Go. However, the total number of providers exceeds fifteen, making this a well-equipped online casino.

Fantasma Games logoMicrogaming logoBetsoft logoMerkur Gaming logoPragmatic Play logoNetent logoGamesLab logoQuickspin logoHacksaw Gaming logoPush Gaming logoTom Horn Gaming logoBoomerang logoiSoftBet logoELK Studios logoYggdrasil Gaming logoRed Tiger Gaming logoEvolution Gaming logoNolimit City logoStakeLogic logo1X2 Gaming logoSpadegaming logoFELT logoOryx Gaming logoSwintt logoPlay'n Go logoEndorphina logoRevolver logoRelax Gaming logoReelPlay logoEzugi logoWazdan logo

Slots optionts

You are able to play Wolf Gold, Aztec Twist, Valley of the Gods 2, Gates of Olympus, Wheel of Wonders or Wild Frames. Even though there is not a separate section, there are jackpot games available too. To find them, type the word jackpot in the search bar. Also, you have Megaways options such as 5 Lions, Atlantis, Amazon Island or Big Bad Wolf.

The stakes start at C$0.10 and can go up to C$200, especially for Megaways versions.

The website allows you to add to your Favourites the game you liked. You have to click the heart icon on the right. Also, there you will see what games you played recently and the ‘fast deposit’ option.

Table and live casino

This Canadian online casino does not have a separate section for table games. You must search them using the bar. However, you can play English Roulette, European Roulette and Premier Roulette. Besides these, there are available Blackjack, Poker and Baccarat titles.

The casino comes with two main lobbies, Evolution and Pragmatic. Once you enter a game, a lobby with plenty will open. Keep in mind that Pragmatic does not provide Sic Bo.

 The stakes vary according to the lobby and the game type, but usually they start at C$0.20 and can reach C$10000 per stake.

Customer support

The website also comes with a customer support system. The two communication channels are live chat and email – you may contact the latter at support@hd.sugarcasino.com.

It’s also possible to complete an on-site form, which will also go the email agents’ way. There, you can specify the topic you want to discuss and provide an in-depth look at the issue.

How the chat works

If you prefer instant help, you may text the customer representatives. They are available 24/7 – however, it might take several minutes until they connect with you. Furthermore, their answers may be excessively detailed. For example, when you ask about banking options, they will tell you all the possible processing times and not the average you should expect.

However, their level of expertise on Sugar Casino promotions and account use is extensive. In the present Sugar Casino review, we also appreciated that you could reach the chatbox agents even as a non-member. For instance, should your registration process go awry, you may head to them for further assistance.

Banking methods

The casino employs the following payment methods: Visa, Mastercard, Neosurf, Flexepin, MuchBetter, ecoPayz, and Paysafecard.

Flexepin logoInterac logoNeosurf logoMuchBetter logoMasterCard logoVisa logoPaysafecard logoEcopayz logo

We enjoy the fact that you get to choose between credit cards, e-wallets, and prepaid vouchers. Furthermore, the Interac wallet is increasingly popular with Canuck audiences. Remember that you must fund your account with at least C$10 each time – the deposits will process instantly, and you can use them for real money betting.

The sole exception to the C$10 rule is Flexepin, which demands C$20 or higher transactions. There are maximum limits, too – no deposit may exceed C$2500 for responsible gambling reasons.

Withdrawals

For payouts, you must take out at least C$30 per transaction. You also cannot go over C$2500, and the monthly limitation stands at C$20000. Anything exceeding that will get to you in instalments.

Remember that these transactions require KYC verifications. To pass them, you must submit the following documentation:

  • Valid ID, whether national or in the form of a passport or driver’s license;
  • Proof of address – to pass this procedure, upload a bank statement or an invoice containing your current billing address;
  • Source of funds – send a front-and-back copy of the card you use for payments at this casino.

Remember that these verifications may slow down the approval process. Generally, a transaction will take 24-48 hours to receive the casino’s greenlight, and it will then go through processing by your payment institution. Thankfully, most banking methods on this website will process them instantly, so you need not wait longer than one or two days at the most.

Responsible gambling

This casino offers responsible gambling its due attention, with a dedicated page that you may access from the website’s footer or the help bar, which will always appear at the page’s bottom.

For immediate help, you may:

  • Take the on-site self-assessment test;
  • Read the advice on this page, which comes from experts and reputable sources in the field;
  • Visit the links to other authorities, which may help you with therapy or other means of support.

Self-limits

You can also curb your gambling by using the tools this website offers. While the site automatically sets up a reality check, which reminds you how long you have been active every hour, you are free to modify the interval during which it appears.

When creating our Sugar Casino review, we were impressed that the reality check function will also calculate how much money you spent during your gaming session.

You may also choose from these self-limitations:

  • Deposit caps;
  • Session timeouts, which will automatically log you out after exceeding a specific threshold;
  • Wager and loss limits.

Remember that the latter restrictions will only apply to your cash balance, not to the funds you earned by using Sugar Casino offers. It’s also possible to take a break without contacting support – set the time you want to spend away on your account’s menu.

Self-exclusion is the only measure requiring the care team’s intervention, and it may be definite or indefinite.

Sugar Casino review conclusions

Overall, we liked that specific Sugar Casino offers, like spins on deposit, may come without wagering requirements. The staking conditions for other bonuses are also accessible, being slightly lower than the Canadian market’s average. Canada-based customers will also appreciate having popular banking options like MuchBetter and Interac at their fingertips.

Moreover, the website’s responsible gambling system lets you apply almost all the measures yourself, making for immediate self-help when facing a serious problem.

However, we wished the support team were more helpful – although it’s generally well-trained, its banking advice is not always the clearest. Also, the payout processing time is 24-48 hours, letting this website fall short of being a fast withdrawal casino. We would have wished for clearer terms concerning the VIP system, too, considering that players may not know whether it requires an invitation or is open to everyone.

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4.4 /5
Look & Feel 4.3/5
Payout Speed 4.5/5
Games 4.6/5
Bonuses 3.9/5
Customer Service 4.2/5
Licensing 4.7/5
Sugar Casino logo
Sugar Casino
Canada flag
Just added

★ Up to C$1500 Welcome Package + 100 Spins No Wagering at Sugar Casino

Welcome package

When you register with Sugar Casino, deposit over C$20 the first three times to get:

  1. 100% up to C$500;
  2. 100% up to C$500;
  3. 100% up to C$500.

Each match bonus comes with 36x staking requirements. The amount has no cashout limits. This offer is valid only for credit card depositors.

100 no wagering spins

During your first three transactions, you may also receive:

  1. 50 rounds;
  2. 25 spins;
  3. 25 rotations.

They have no staking requirements whatsoever and a cashout limit of C$250. Also, they work exclusively on Starburst.

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