21Prive Casino Review & Bonus Codes

This 21Prive casino review is welcoming every Canadian player to read and understand how this online casino works. By testing the platform ourselves and taking into account hundreds of other players’ opinions, we have discovered the advantages and disadvantages. Below, we talk about all the essential terms and conditions, how to receive a 21Prive casino bonus code, and the available payment options, among numerous other crucial details. Let us begin our guidebook! 

21Prive casino overview

This gaming website was established in 2004 to provide a premium casino experience to all types of players. It is licensed and regulated by three major gambling authorities – the Swedish Gambling Authority (since 01/01/2019), Malta Gaming Authority (issued on 01/08/2018), and the Gambling Commission from Great Britain.

21Prive casino does not have any sanctions recorded, and the White Hat Gaming Limited manages it. This advanced iGaming platform provides secure and flexible solutions and market-leading content, including Kambi Sportsbook and over 100 top game providers.

The casino offers numerous games that can be played on any device, 24/7 support in multiple languages, a simple registration process, and a VIP programme, to name a few. A thorough analysis of these aspects and other information the customer will be interested in shall be found within the sections below!

Recommendation: Being licensed by the three authorities offers reliability and a high sense of security to the players. The White Hat Gaming Limited managing also brings a great addition.

How can a player receive a 21Prive casino bonus code, and how high are the requirements?

Right after the player signs up, he or she will be granted a registration offer with no deposit required. After that, the 21Prive casino coupons will include a welcome package with bonuses for the first consecutive deposits and weekend offers. Other 21Prive casino coupons shall arise along the way, and progressive jackpots may become available. Additionally, more promotions and bonuses will be accessible once the player receives an invitation to the VIP club.

Tips: The deposit and possible winnings from a bonus can be subject to standard wagering of 35 times unless otherwise stated. They will be locked to the casino account until the requirements are met.

Be aware: If the player uses bonus funds on games with 0% contribution, the action will be deemed as bonus abuse. In that case, the casino may refuse withdrawal requests, remove bonus money and winnings derived from it, and lock the account without prior notice.

Recommendation: The 21Prive casino bonus code section could surely use improvement, as it only offers a small number of promotions, compared to other casinos. While the standard rollover requirements are a plus, the measures taken for playing on games with zero contribution are stringent.

21Prive Casino gambling choices and methods to play responsibly

This gambling platform is offering over 700 games that fall into the following categories:

1. Jackpots – Mega Moolah, Wonder of Ages, Wheel of Whishes, Gold Money Frog;
2. Top – Jack and the Beanstalk, Starburst, Aloha Cluster Pays, Lost Relics, Diamond mine;
3. Slots – Honey Rush, Tome of Madness, Gemix, Legacy of Dead, Rise of Olympus;
4. Classic – Roulette Advanced, Texas Hedge’Em, 100 Bit Dice, Blackjack Lucky Ladies;
5. Other – Lucky Gems, Pots o’Luck, The Everlasting Scratchcard, Koi Cash, Scratch! Bronze;
6. New – Crazy Time, Miami Glow, Mega Ball, Toto Rockets, Milky Ways, Cash Noire;
7. Live Casino – Deal or No Deal, Super Sic Bo, Monopoly, Dream Cather, and numerous others.

Fun fact: On the 30^th of January 2019, the Mega Moolah jackpot successfully brought C$20 million to a Canadian player.

Not only the gamers can use the search bar to find specific games, but they can also select from the list one of the numerous top software providers, such as:

Scientific Games, Blueprint, Neon Valley Studios, Alchemy Gaming, NetEnt, Endemol, Red Tiger, Merkur, Leander, Microgaming, Play’n Go, Evolution Gaming, Skywind, Fantasma Games, Wazdan, Snowborn Games, Lightning, Relax, Nolimit City, Iron Dog, Just for the Win, Spin Play Games, Hacksaw Gaming, Reel Time Gaming, Stakelogic, Revolver Gaming, Eyecon Gaming, Crazy Tooth Studio, Games Inc, 1x2 Gaming, Fortune Factory Studios, Quickspin, Gameburger Studios, Cayetano, Stormcraft Studios, Side City, All41 Studios, Live 5 Gaming, Probability Jones, Max Win, Hurricane Games, Push Gaming, Kalamba, Dice Lab, Rabcat, 2 By 2 Games, Northern Lights, STHLM Gaming, Ainsworth, Triple Edge Studios, Magic Dreams, Bulletproof Gaming, Golden Rock Studios, Dtech Gaming, Mutuel, Pulse 8, Foxium, Meta Games Universal, Asylum Labs, Slingshot Studios, The Games Co, Electrical Elephant, Jade Rabbit Studios, BB Games, Fuga Gaming, Storm Gaming, Top Edge Gaming, Sapphire Gaming, Big Time Gaming, Imagina, Playko, Colossus Bets, Reflex Gaming, Seven Deuce, Adoptit Publishing, Concept Gaming, Touchstone Gaming, Wild Streak, Yoloplay, Pear Fiction Gaming, Old Skool Studios, Bla Bla Studios, Spike Games, Sunfox Games, Spieldev, Games Warehouse, Skillzzgaming, Sigma Gaming, Multicommerce, Genesis, 4ThePlayer, and Felt Games.

Be aware: Any jackpots over C$250,000 can take up to 30 days to be transferred to the player!

Recommendation: The possibility of choosing and selecting the games by the preferred provider is not a standard option among casinos. Another great addition is that numerous well-known software suppliers provide a large part of the 700+ games.

21Prive casino mobile availability

This online casino comes in a web-based mobile and HTML5 instant play web form. This means that all the games, promotions, VIP programme, and anything else the player might be interested in are available on any mobile device, whether it is a tablet or a smartphone.

Responsible gaming measures taken by this online casino

To enjoy the platform responsibly, players will be provided with several problem gambling prevention methods:

• Self-imposed limits – the player can set daily, weekly, or monthly deposit limits;
• Time-out – the temporary account block from the website from 24 hours up to six weeks. Any balance and advanced wagers shall remain, and winnings will be credited to the account;
• Account closure – this action can be taken anytime and for any reason by contacting customer support.

Be aware: Bonuses can expire during the Time-out option, and they will not be reinstated!

Tips: Users with possible gambling problems can receive help from GamCare by phone call, live chat, group chat, or the GamCare forum. This charitable company is the leading national provider of free advice, support, and information for players affected by problem gambling.

1 minute – 3 steps registration process

If players find a good option for entertainment in this casino, they will have to register an account. This is an easy task, as the sign-up process lies in three steps, by providing the following information:

Step 1: First and last name, gender (male, female, or “rather not say”), birth date, and country;

Step 2: Email, phone number, address, city, and postcode;

Step 3: Username, password, and currency.

At the end of the process, the user must access the confirmation link for registration sent via email. Once the account is accepted, the only details needed for 21Prive casino login are the username and password.

Tips: As part of the Verification Checks, this gambling platform may request supporting ID and other documentation or information. Until these checks are completed, the player account can be suspended, and any further bets prevented.

Be aware: Players should register and play in the currency of their country. Otherwise, all winnings derived from the resulting gameplay will be confiscated.

Recommendation: To avoid the account being suspended or closed, make sure to provide correct information during sign-up and verification checks!

How to join the VIP program and what benefits it brings

The players can experience VIP treatment and unlock access to any VIP 21Prive casino bonus code, along with personalized offers, prioritized payouts, exclusive access to new games, fixed cashback deals, and other benefits.

While the VIP club is invitation-only, each player can receive loyalty points that can be exchanged for bonus money. For newbies, the first deposit will bring 500 loyalty points. After that, loyal gamers will receive a different number of points for every C$10 wagered on casino games, as illustrated:

Every 1000 loyalty points will provide C$5 bonus funds, that will need 35 times wagering before they can be withdrawn. Unused bonus money will expire within three days.

21Prive reserves the right to remove any loyalty points if there hasn’t been any activity on the player’s account for 30 days.

Be aware: Only the customers that meet specific requirements will receive an invitation to gain VIP access! The requirements are not clearly stated on the website, which leaves the player waiting for an invitation that can arrive at any moment.

Tips: Customers can have another chance at receiving the VIP invitation by sending proof of a VIP status from another casino.

Recommendation: New players have the advantage of receiving a boost of 500 points. However, the minimum amount you can exchange is 1000 points, and the games will bring a few points. You will observe an increase after a long time of wagering, especially if you are not a high roller.

The payment methods available on this platform

Once the customer logs in, they will notice a Deposit button under the 21Prive casino logo. The page will provide as methods for payment Interac/e-transfer, Visa, MasterCard, Paysafecard, and Visa Voucher.

Depending on the selected method, the user will only have to provide the card details or select the chosen amount to deposit, starting from C$10.

As for withdrawals, they will only be paid back to the same method used for deposit after achieving the following conditions:

• Verification checks have been completed;
• Payments have been confirmed;
• Player has complied with cashout conditions, specific rules, and promotional terms;
• The user must have made a minimum of one purchase and have wagered the deposited amount in full, at least one time.

Once the criteria are completed, the minimum amount available for withdrawal is C$10 and the maximum, C$5000 per week. Yet, VIP players may be eligible for higher amounts.

Due to the thorough verification checks, some players have complained about delayed first withdrawals. Additionally, they have criticized the KYC procedures that have been completed after a few weeks, even though the users have sent the required information in a short time.

Tips: The cashout request will be in pending for 1-2 days. Once processed, it will be immediately sent to the payment method used for deposit. It may take up to an extra three days for the money to reach the player's personal account, depending on the payment option selected.

Be aware: For winnings higher than C$100,000, the casino will divide the amount into ten instalments, paid as 10% every month for ten months, until the full amount is delivered.

Recommendation: There are only a few payment methods provided. Three of the most utilized options in Canada are Idebit, InstaDebit, and Interac, from which only the latter is available. This can be a significant disadvantage if you do not support other payments. Even though the 21Prive terms and conditions mention that withdrawals will be sent to the same method used for deposits, not all of them are available for cashout. The available methods will become visible once a first deposit is successfully placed. The advantage lies in the fact that the casino allows small amounts to be deposited and does not require any fees for payments.

How to receive help 24/7

At 21Prive casino, every customer shall receive help and support in multiple languages, such as English, Dutch, Finnish, Norwegian, Swedish, and French. The agents are ready to assist in any way and resolve issues 24 hours a day, seven days a week.

There are two main methods to contact customer support, whether via live chat or email support@21prive.com.

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Tips: As an alternative to the information check, you may set a 4-digit pin code that will help you confirm your details each time.

Recommendation: The positive aspect is that live chat also offers help in French, not very common among casinos. The agents reply in under one minute, and the information provided is accurate.

Nevertheless, before any answers are delivered, the agent will ask for personal details every time, such as full name, full address, date of birth, and such. A great addition to customer service would have been a phone call support and a more extensive FAQ section.

Are the player and their information protected?

21Prive casino only collects and processes personal data to provide the user with services and conform to legal and regulatory obligations.

Personal data can be shared with third parties, including TransUnion, to search for financial information. As the casino operates globally, it might be necessary to transfer the customer’s details to countries outside of the EU. As these countries' laws can be different, the casino will take further steps to ensure an adequate level of protection.

Security measures are employed in protecting any personal data, such as using TLS v1.2 and SSL encryption. This unique protocol encodes any information sent over the internet by the player to the casino.

Tips: For any concerns or questions regarding the handling of personal data, the user can send an email to privacy@21prive.com.

Recommendation: If you feel that your queries concerning your privacy have not been resolved in the desired way, you can report them to the supervisory authority - IDPC (Office of the Information and Data Protection Commissioner).

Final thoughts

Praiseworthy aspects: The casino offers reasonable standard wagering requirements. There is an extensive list of games and software providers offered, accessible from any device. This platform presents numerous responsible gambling tools and collaborates with GamCare, the leading provider of advice and support for players in need. The 24/7customer support offers help in multiple languages by email or live chat. There are numerous types of player protection and security. Three trustworthy authorities license and regulate this platform, including the Malta Gaming Authority. Live Casino games are available on the website. 

Shortcomings: The 21Prive casino bonus code section is very short. Even though more of those will be provided within the VIP club, only high rollers are likely to receive an invitation. Loyalty points can be hard to earn if the player does not wager large amounts of money. There are no in-house games, and many of them can be found on other platforms. There’s a small number of payment options provided and a short FAQ section. Games are not available in demo mode.