Ruby Fortune Expert Review

Finding one's suited casino can be quite challenging when there's a sea of online casinos out there. Some players want hundreds or thousands of games to choose from, others desire a multitude of benefits, while some others need a secure platform to enjoy a nice gambling night at home.

Today, we are here to present the players the Ruby Fortune casino and provide any information they may need in discovering whether they want to become members of this platform or not.

Here comes a fair and square Ruby Fortune review! 

Claiming the Ruby Fortune bonus codes and paying attention to the rules

As soon as the players register their account, Ruby Fortune will reward them with sign-up bonuses with no payment required that can be found on the page with No Deposit Casino Bonuses 2020. Once a first deposit is placed, it will be accompanied by a welcome offer and by the possibility to access the Bonus Wheel. The Wheel can provide Loyalty Points, Bonus Credits, or Free Spins every four hours.

To access more benefits, players need to tap the Promotions button. Here, they will discover a calendar, offering a different bonus for each day of the month.

Important: In case the players do not want any bonus, which was deposited into their account, they are eligible to request that it be reversed out of their casino account if no wagering was placed on bonus, the initial deposit, or the associated sign-up bonus. This can be done by contacting customer support. If any part of the bonus has been used, it cannot be removed until the wagering requirements have been met.

Bonuses received are generally subject to minimum wagering of 70 times and certain games will contribute differently towards it, as follows:

Tips: Rollover using the Gamble Feature on all Slots or Double Feature on all Video/Power Pokers will not count towards the rollover conditions.

If a payout is being left in play on a Video Poker game, the casino will collect and subsequently credit your balance with that amount. Funds will be confiscated for any other game if they are left in-play for 90 days or longer.

Be aware: Ruby Fortune is a member of the Casino group. You may not claim a bonus on this platform if you (1) have opened an account and claimed such offer at any other online casino within the Casino Group, or (2) you have rolled over such bonus and initial deposit less than 100 times at the casino.

If you play on the 0% contribution games before meeting the playthrough requirements, Ruby Fortune Casino will be entitled to void any winnings.

The maximum bet, while a bonus is in play, is C$8 per round and C$0.50 per line. Exceeding the limit will result in any winnings forfeited.

All there is to know about games – collection, software suppliers, and accessibility

Ruby Fortune casino has above 450 games in its collection, offering diverse categories, such as:

Table games – Sic Bo, Casino Blackjack, Keno, Super Bonus Bingo, and numerous types of Roulette;

Slots – Reelgems Deluxe, Tiki Reward, Spectre Estate, Karaoke Party, Emoti Coins, Halloween;

Video Poker – Deuces Wild Bonus, Jacks or Better, All Aces, Hold 'em High Gold Series;

Jackpots – Fortunium Gold, Mega Moolah, Wheel of Wishes, King Cashalot, Fruit Fiesta;

Real & Live – Caribbean Stud Poker, Money Wheel, Football Studio, Casino Hold'Em, Baccarat Super Six.

Additionally, customers have the option to join the Tournaments on different games, with no entry fee required. The prize will be paid out if the player has made a successful wager within the particular tournament and claiming it will warrant acceptance of the 50 times wagering requirements.

The 450+ titles are provided by Microgaming, NetEnt, and Evolution. The latter, Evolution, is a world leader in live dealer gaming, having two of the most advanced studios in Latvia and Malta.

It has received multiple awards along the years, and only in 2020 it was granted:

1. "Live Casino Provider of the Year for the 11th year";
2. "Online Casino Supplier of the Year at the Global Gaming Awards";
3. A double victory at the Gaming Intelligence Awards as "Casino Supplier of the Year and Game of the Year" for MONOPOLY Live.

Accessibility

For the players that enjoy computer play, the casino can be pinned to desktop for easier access. For those that like playing on smartphone or tablet, they will be able to download the Ruby Fortune mobile app from the App Store. The app requires iOS 10.0 or later, and it is compatible with iPhone, iPad and iPod touch. It delivers a new design and better user experience, along with numerous Slots, Video Poker, Table Games, and monthly new games release.

From the 26 reviews, Ruby Fortune casino has a rating of 3.3 out of 5. Players over 17 years old can download the casino app for free and access the Microgaming products.

Tips: If you win a prize worthy of publicity, you agree to be available for any event of such nature settled by the casino and grant it the right to use your first name and a picture of a model in your stead.

Be aware: You may not access the tournaments until you upload your documents and verify your account. Once you withdraw, earnings from the Tournament Free Rolls prior to a cash deposit shall be capped at C$100.

Recommendation: Ruby Fortune app is not available on Android, which can be seen by players as a disadvantage.

Becoming a part of Ruby Fortune Casino and account verification

Should players decide to become members of this platform, they will only need to complete a sign-up form with the details required, as follows:

Account details: Username, email, password, currency, language;

Personal information: First & last name, date of birth, gender;

Contact details: Country, city, home address, postcode, phone number.

As soon as the account is created, users will access the Ruby Fortune casino login page and enter their username and password.

Important: If the player account becomes inactive and there is still a credit balance standing to it, the casino will incur C$10 administration fee from the credit balance monthly, until:

• The balance is reduced to zero; or
• The inactive account becomes active again.

Verification Checks

Ruby Fortune casino reserves the right to request verification documents after registration or before processing financial transactions. Usually, the casino is required to validate the player's identity upon single or cumulative transactions of C$2,000 or more.

This may include:

1. Proof of income (if applicable);
2. Documents confirming the customer's residence no older than six months (bank statement or utility bill);
3. Copies of photographic identification documents (Driver's license or Passport)
4. Evidence of ownership for the payment method used to deposit or withdraw funds (if applicable)

Be aware: Failure to supply the requested documentation can result in your account being terminated. Ruby Fortune has the right to run credit checks on cardholders with third party credit agencies, based on the information provided on registration.

Recommendation: The sign-up form can be completed in just a few minutes, yet some customers stated their frustration on the casino delaying the verification process.

Receiving the benefits of a VIP

Loyalty benefits are going to appear at every step, as every cash wager will count towards Loyalty Points that will be available to exchange for bonus credits. Players may redeem a minimum of 5000 for 5 bonus credits.

A loyalty ladder will be available to be climbed, starting with Silver, Gold, Platinum, Diamond, and ending with the highest, Privé. Here, customers will gain access to exclusive bonuses, faster point-earning potential, access to the VIP support team, and more.

For each loyalty status, the casino provides Daily Specials in the form of seasonal games that can be found under the Loyalty Specials tab.

Players will earn a different amount of points for each game category, as follows:

Tips: 2500 loyalty points will be rewarded upon a first deposit. Moreover, you shall receive an extra percentage of loyalty points each time you climb a level.

Be aware: You must collect the required number of points in order to maintain your current status.

If the points are not converted to bonus credits within 60 days of accumulation, they will be voided.

Depositing safely in seconds

Before making a payment, every user wants to know if the platform is safe, as it implies providing sensitive information. To settle the matter, Ruby Fortune Casino is regulated by the Mohawk territory of Kahnawake for Canadian players and by the Government of Malta for the rest of the players.

To safely place a deposit, it is enough to tap the Bank button and choose from the methods available. These are Visa, MasterCard, Visa Debit, Interac, eCheck, Electronic Check by InstaDebit, Paysafecard, MuchBetter, Instant Payments, ecoPayz, Flexepin, Neosurf, and ecoVoucher.

InstaDebit is one of the most popular payment methods for Canadian players, as it is considered trustworthy by various online merchants around the world. It enables users to make payments to casinos using funds from their bank account. Another benefit is that payments made using this option will appear on the bank statement as INSTADEBIT.com or 1-877-88DEBIT, keeping the gambling history concealed. Above all, InstaDebit features a state-of-the-art anti-fraud system in the e-commerce industry, so players are resting assured of their security when transacting online.

Tips: By contacting customer services, you may update or add supplementary payment details.

Be aware: When using a debit or credit card, it is necessary that the cardholder's name is the same as the one used to register on the site. In the opposite case, the player account may be suspended.

How to withdraw from Ruby Fortune

The Bank button will also be used to cash out any winnings, and the options are Bank Transfer, Visa, Interac, eCheck, and InstaDebit.

Important: Customers that withdraw an amount of money that is five times or more, greater than their lifetime deposits across the Casino Group will only be able to withdraw their winnings at a sum of C$4,000 per week. The remaining sum will be placed back in the user's account until they are eligible for a further withdrawal. This clause does not include progressive wins.

In order to conform with Anti-Money Laundering requirements, all withdrawals are screened to avoid money laundering or other types of fraudulent and criminal activity. As a result, all cashout requests will be in a pending state for 24 hours, during which the balance will be available for reversal.

Tips: In case you do not want to have pending funds made available to you, you may contact the support team to lock your account temporarily.

Be aware: Withdrawals may incur charges. Direct Bank Transfers may attract a C$5 fee if the withdrawal amount is less than C$500.

Recommendation: Even though the casino processes the cashout request within 24 hours, many customers claimed that their payment was delayed.

Tips for gambling responsibly and keeping away from addiction

Gambling is a good method of entertainment; however, it can get highly addictive. To prevent that from happening, Ruby Fortune Casino provides some useful tools, such as:

1. Self-exclusion – If the customer is concerned about her/his gambling behaviour, she/he may choose to take a break for 24 hours or self-exclude for a minimum of six months. During this time, the casino will ensure not to send any promotional material.
2. Deposit limits – The maximum deposit limits can be adjusted and can be set daily, weekly, or monthly.
3. Self- assessment test – 20 questions will be provided to find out the risk of addiction.

Dependence of gambling is a serious matter, according to addictions.com that makes available 5 gambling addiction statistics, and we shall briefly present them below:

Gambling trends – The probability of developing an addiction increases for those affected by alcohol use disorders; 3 to 5 gamblers out of every 100 struggles with gambling.

Criminal activity – Statistics reveal a direct connection between the severity of gambling addiction and the possibility of committing crimes. On average, 50% of those affected by gambling problems commit crimes to support their habit.

College – Statistics show that individuals between the ages of 20 and 30 have the uppermost rates of problem gambling.

PTSD trends – Those affected by post-traumatic stress disorder live with a significant level of stress; PTSD affects from 12.5% to 29% of problem gamblers. 

Mental illness – Players struggling with gambling addiction have a higher chance of developing mental disorders, including anti-social personality, anxiety, and depression disorders, among others.

Tips: By reaching the Responsible Page of the casino, you will find more details on the exclusion tools, along with links to the authorities in charge of responsible gaming.

Be aware: Winnings may be removed when a user has self-excluded from gambling at other casinos due to gambling addiction/problems.

Supporting the customer's queries through live chat

The Ruby Fortune support team is ready to assist gamers with their queries or issues via live chat. Customer support is operated in-house, and the service is available 24 hours a day, seven days a week. Before heading to the live chat, the casino encourages players to find the answers in the FAQ section.

Be aware: Support is not available via phone call or email.

Terms and Conditions, FAQ, and other pages you might be interested in are only available if you log out of your casino account.

Pluses and minuses to Ruby Fortune

Strengths: This gaming website provides its games from award-winning software suppliers and offers useful tools that can help players keep away from gambling addiction.

There are numerous trustworthy payment methods to choose from, and a pending state for cashout requests of only 24 hours. The benefits include 2500 loyalty points upon first deposit, various bonuses for new and existent players, tournaments, a bonus calendar, along with the Bonus Wheel.

Weaknesses: Ruby Fortune has a small number of games in its collection and does not provide a mobile app for Android users. Inactive accounts carry a C$10 administration fee, which is higher than other casinos incur and the verification process is said to take some time.

To maintain their current VIP status, customers must make a specific number of wagers; otherwise, they will drop a level and receive fewer benefits.

Customer support cannot be contacted via phone call or email, the latter being rarely encountered at other casinos.

References:

1. Live Casino games provided by Evolution Gaming;
2. InstaDebit payments;
3. 5 Alarming Gambling Addiction Statistics.