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Location

  • Canada
  • Quebec
  • British Columbia
  • Ontario
  • Alberta
  • Manitoba
  • Nova Scotia
  • New Brunswick
  • Newfoundland and Labrador
  • Prince Edward Island
  • Northwest Territories
  • Yukon
  • Nunavut

JackpotCity Casino Bonuses & Review for Canadian Players

Author: Joseph Havens Updated:

Find which JackpotCity Casino promo codes are right for you from our experts’ analysis! Our JackpotCity Casino review is what you need to get unbiased insights into this online platform.

JackpotCity Casino

Rating

4.8 / 5

Visit

JackpotCity Casino Review Ratings

Loyalty
4.8/5

JackpotCity Casino Bonuses

JackpotCity Casino logo
Canada Flag

Exclusive

4.8 / 5

★ WELCOME PACKAGE UP TO C$1600 AT JACKPOTCITY CASINO

Play
  • 50 free spins on Egyptian Gems
  • up to C$400 on each four deposits

Bonus terms

The no deposit bonus comes with a 70x wagering requirement, which applies to the deposit offer too. To unlock the winnings from the no deposit offer, you have to fund your account with C$10. The maximum you can redeem from the deposit deal is up to 6 times your initial deposit.

Pros and Cons

  • Pros: low deposit of C$5, games approved by eCOGRA, 24/7 customer support
  • Cons: high wagering requirements, few live games available

Only by email

4.9 / 5

Get +70 Exclusive Free Spins No Deposit - Only By Email

This offer is available only by subscribing.

Your e-mail will not be shared with any third parties. By adding your e-mail you agree to receive daily casino promotions, and this will be the sole purpose it will be used for.

JackpotCity Casino logo
Canada Flag

4.8 / 5

★ DEPOSIT C$1 GET 80 FREE SPINS ON MEGA MOOLAH ABSOLOOTLY MAD AT JACKPOTCITY CASINO

Play

Your first deposit with JackpotCity Casino may be C$1 or higher, and it may unlock 80 rounds on Mega Moolah Absolootly Mad. To claim the offer, you must also:

  • Visit the casino from our website;
  • Opt-in for the promotion while making your deposit.

The winnings on these free spins come with 200x staking requirements.

Check the casino’s Terms and Conditions page for extra details.

JackpotCity Casino No Deposit Bonuses

JackpotCity Casino logo
Canada Flag

Exclusive

4.8 / 5

★ 50 FREE SPINS NO DEPOSIT ON EGYPTIAN GEMS AT JACKPOTCITY CASINO

Play

You must know that every round costs C$0.20. You must wager your winnings 70 times before you can cash them out after using them. Furthermore, the maximum cash out is C$20.

How to Qualify

  • Tap the blue button
  • Tap the Play button on the redirected link
  • Start using your no deposit spins

Pros and Cons

Pros:

  • You don’t need an account to claim this
  • Each spin is worth C$0.2
  • Bonus valid on unique in-house slot

Cons:

  • Above the average wagering requirements of 30x
  • You must deposit to unlock your winnings

JackpotCity Casino Preview

Owned by Baytree Ltd, this website was launched in 1998, and holds three licenses from well-known authorities. It comes with a loyalty system based on missions and no withdrawal limits per month.

JackpotCity Casino logo
Canada Flag

Exclusive

4.8 / 5

★ C$10 AS 50 BONUS SPINS ON EGYPTIAN GEMS AT JACKPOTCITY CASINO

Upon joining JackpotCity Casino, you may redeem a C$10 no deposit bonus granted as 50 bonus spins on Egyptian Gems. This promotion is exclusive to CasinoBonusCA.

How to cash out?

  1. Open Egyptian Gems and use the spins
  2. Complete the 70x wagering requirement
  3. Deposit a minimum of C$10 to activate the winnings.

How we tested the offer

When using this bonus, we discovered that you don’t need an account to play. All you have to do is access the casino and press the Play button.

Yet, we created an account right after using the spins in order to cash out the winnings. After completing the wagering, we cashed out C$12 via Mastercard.

JackpotCity Casino logo
Canada Flag

4.8 / 5

★ C$20 NO DEPOSIT BONUS AS 100 BONUS SPINS AT JACKPOTCITY CASINO

You will receive a C$20 no deposit bonus in the form of 100 spins if you join JackpotCity Casino as a new player. Recall that the bonus may only be used on the Mega Diamond slot machine and the wagering is set at 70x.

How we performed the tests

  1. Sign up on this casino
  2. Validate the account
  3. We received the offer automatically
  4. The bonus activated when we entered the slot
  5. The casino announced us when we used up the whole bonus

 

JackpotCity Casino logo
Canada Flag

4.8 / 5

★ 100 FREE SPINS NO DEPOSIT ON MEGA DIAMOND AT JACKPOTCITY CASINO

Play

When you go to JackpotCity Casino, you can get 100 free spins on the Mega Diamond game. To take advantage of the offer, click our button, then click the play button and spin the reels.

What we advise you

Keep in mind that each spin is worth C$0.20 and that the most you can win is C$20. Also, the winnings have to be bet 70 times. And before you can cash out your winnings, you’ll need to open an account and put at least C$10 into it. In the terms of the casino, you can find out more about this promotion.

Disclaimer Gambling Addiction

CasinoBonusCa takes problem gambling seriously! We are dedicated to raising awareness regarding gambling addiction by providing information, resources and warning signs so that our users can prevent it from taking over their lives.

More Free Spins - No Deposit Needed

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1
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★ GET 200% UP TO C$1150 + 321 SPINS AT JACKPOT MOLLY CASINO

4.2 / 5

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50 FREE SPINS ON SIGN UP ON ORIENT EXPRESS AT IZZI CASINO

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★ C$5 NO DEPOSIT BONUS AT BOO CASINO

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Expired bonuses

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JackpotCity Casino logo
Canada Flag

Expired

4.8 / 5

★ 50 SPINS WORTH C$5 WITH NO DEPOSIT AT JACKPOTCITY

Free things have always been a joy for anyone, and JackpotCity wants to offer this joy to its players: 50 Spins, worth C$5 with no deposit, and a value per spin of C$0.10.

Pros: MGA license, 24/7 customer support, wide range of payment options

Cons: Does not accept cryptocurrencies

To receive this bonus, all you need to do is sign up and create your account on JackpotCity, and claim your no deposit bonus.

Keep in mind that wagering is 50 times the bonus value and maximum cash out is C$100.

We’ve given you all the details so, if this sounds good to you, it might be time to have fun!

JackpotCity Casino logo
Canada Flag

Expired

4.8 / 5

★ 50 FREE SPINS NO DEPOSIT AT JACKPOTCITY CASINO

New Canadian players who register at JackpotCity Casino will receive 50 free spins.

To claim this promotion, gamblers must take it from our page as it is an exclusive offer and open an account at the casino by providing some personal information. Spins will be automatically credited on Egyptian Gems slot machine.

From this offer, players can cash out as much as C$20, but to activate the winnings, a payment of over C$10 is necessary. This bonus also comes with a playthrough requirement of 70 times the winnings generated from free spins.

Read the JackpotCity Casino terms & conditions carefully, before making a decision!

JackpotCity Casino logo
Canada Flag

Expired

4.8 / 5

★WELCOME PACKAGE UP TO C$1600 + 50 SPINS AT JACKPOTCITY CASINO

Since 1998, JackpotCity Casino has entertained all Canadian players with games powered by Micrograming and Evolution Gaming and various types of promotions and tournaments.

Pros: Demo Mode available for games, mobile interface, Canadian payment methods

Cons: Live Chat is not available

After creating an account, 50 free spins, that do not require a deposit, will be automatically credited on Boom Galaxy. After making the first deposit of C$10 or more, you will unlock the 100% match bonus up to C$400. Plus, 50 free spins will be granted in a set of 10 for 5 days on Wild Scarabs. The package also contains 3 additional deposit offers, each of the same value as the first deposit bonus.

The following conditions apply for the above-mentioned offers:

  • The winnings from the deposit spins are capped at C$100 and no deposit spins at C$20;
  • To be eligible to withdraw the sign-up free spins a payment of more than C$10 is necessary;
  • The playthrough requirement contributes with a different percentage on each game category.
JackpotCity Casino logo
Canada Flag

Expired

4.8 / 5

★ 100% FIRST DEPOSIT BONUS UP TO C$400 + 50 FREE SPINS ON WILD SCARABS AT JACKPOTCITY CASINO

At JackpotCity Casino, users shall be rewarded with a 100% match bonus up to C$400 and 50 free spins on Wild Scarabs, after making a first deposit. The spins will be credited in sets of 10 for 5 days.

For requesting a withdrawal, a wagering condition of 70x the bonus amount must be applied. So, if you deposit C$50 and receive C$50 in bonus credits, you must play a total of C$3500. After this requirement has been met, you may withdraw as much as 6x the first deposit amount and C$100 from the spin offer. The maximum bet allowed is C$8 per round and 50 cents per line.

To receive the deal you must:

  • Take it from this page;
  • Register by filling in your personal details;
  • Choose a payment method and deposit over C$10.

Use the details that we have provided you with, to make the best decision for you.

JackpotCity Casino logo
Canada Flag

Expired

4.8 / 5

★ DEPOSIT C$1 AND GET 80 CHANCES ON MEGA MOOLAH

What the deal brings:

  • 80 rounds on Mega Moolah.

How it works:

After you’ve registered and deposited C$1, you’ll receive 80 turns. This bonus is exclusive for Mega Moolah’s Jackpot. To withdraw the winnings from this offer you must wager them 200 times. Opt-in required. If you’ve already claimed a spin bonus from another casino part of the group JackpotCity belongs to, you’ll not be able to get another one unless you’ve wagered the initial deposit for those deals 100 times.

You can claim this deal within 7 days since you’ve opened the account, after which it will no longer be available. You may still claim any upcoming promotions.

How you can claim it:

  • Select the promotion from the list;
  • Register;
  • Fund your account.

Gamble responsibly!

JackpotCity Casino Bonuses vs Other Casino Bonuses

JackpotCity Casino

4.8 / 5

Visit casino

★ Welcome Package up to C$1600 at JackpotCity Casino

Izzi Casino

4.1 / 5

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150% Up To C$3000 + 500 Bonus Spins at Izzi Casino

Spin Away

4.5 / 5

Visit casino

★ Welcome Package up to C$1500 + 100 Free Spins on Big Bass Bonanza at Spin Away

888 Casino

4.8 / 5

Visit casino

Up To C$1500 Welcome Package at 888casino

Wheelz Casino

4.3 / 5

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★ 100% up to C$300 and 100 Spins + 20 Free Spins on Registration

Jackpot Molly Casino

4.2 / 5

Visit casino

★ Get 200% up to C$1150 + 321 Spins at Jackpot Molly Casino

JackpotCity Casino Izzi Casino Spin Away 888 Casino Wheelz Casino Jackpot Molly Casino
19+. This offer is not available for players residing in Ontario 19+. This offer is not available for players residing in Ontario 19+. This offer is not available for players residing in Ontario 19+. This offer is not available for players residing in Ontario 19+. This offer is not available for players residing in Ontario 19+. This offer is not available for players residing in Ontario

Look & Feel

5.0

Look & Feel

4.5

Look & Feel

4.5

Look & Feel

5.0

Look & Feel

4.0

Look & Feel

4.3

Payout Speed

4.2

Payout Speed

4.4

Payout Speed

4.5

Payout Speed

4.0

Payout Speed

3.9

Payout Speed

4.2

Bonuses

5.0

Bonuses

4.0

Bonuses

4.8

Bonuses

5.0

Bonuses

4.5

Bonuses

4.0

Customer Service

4.6

Customer Service

4.5

Customer Service

4.5

Customer Service

4.5

Customer Service

4.0

Customer Service

4.2

Licensing

5.0

Licensing

2.5

Licensing

4.0

Licensing

5.0

Licensing

5.0

Licensing

4.2

Min. deposit

C$ 5

Min. deposit

C$ 20

Min. deposit

C$ 20

Min. deposit

C$ 10

Min. deposit

C$ 10

Min. deposit

C$ 20

Types of games

Keno, Bingo, Live casino, Mobile app, Mobile Games, Scratchcards, Slots, Jackpots, Roulette, Baccarat, Classic Slots, Blackjack, Craps, Table games, Video Poker

Types of games

Mobile Games, Live casino, Scratchcards, Slots, Sports betting , Jackpots, Roulette, Baccarat, Classic Slots, Blackjack, Craps, Table games, Video Poker

Types of games

Live casino, Mobile Games, Slots, Jackpots, Roulette, Baccarat, Classic Slots, Blackjack, Table games, Video Poker

Types of games

Live casino, Mobile app, Mobile Games, Scratchcards, Slots, Jackpots, Roulette, Baccarat, Classic Slots, Blackjack, Table games, Video Poker

Types of games

Live casino, Bingo, Mobile Games, Scratchcards, Slots, Jackpots, Roulette, Baccarat, Classic Slots, Blackjack, Craps, Table games, Video Poker

Types of games

Bingo, Live casino, Mobile Games, Scratchcards, Slots, Jackpots, Roulette, Baccarat, Classic Slots, Blackjack, Table games, Video Poker

Number of games

660

Number of games

2009

Number of games

834

Number of games

1100

Number of games

1680

Number of games

1044

Since

1998

Since

2022

Since

2020

Since

1997

Since

2021

Since

2021

Licenses

AGCO, Kahnawake Gaming Commission, MGA

Licenses

Curacao

Licenses

Curacao

Licenses

AGCO, Gibraltar Regulatory Authority, MGA, UK Gambling Commission

Licenses

MGA

Licenses

Gibraltar Regulatory Authority

Game providers

Pragmatic Play, Netent, Microgaming, Evolution Gaming, Switch Studios

Game providers

Play'n Go, Pragmatic Play, Spinomenal, Betsoft, Booming Games, Nolimit City, Playson, Relax Gaming, Bgaming, Quickspin, Push Gaming, iSoftBet, Yggdrasil Gaming, Wazdan, Thunderkick

Game providers

Play'n Go, Pragmatic Play, Netent, Microgaming, Evolution Gaming, Relax Gaming, Quickspin, Push Gaming, Thunderkick, Rabcat, Lightning Box Games, High 5 Games, Gamomat, STHLM Gaming, StakeLogic

Game providers

Play'n Go, Pragmatic Play, Netent, Microgaming, Evolution Gaming, Red Tiger Gaming, Quickspin, iSoftBet, Yggdrasil Gaming, Eyecon, Playtech, 888 Holdings

Game providers

Play'n Go, Pragmatic Play, Netent, Microgaming, Nolimit City, Evolution Gaming, Red Tiger Gaming, Relax Gaming, Quickspin, Push Gaming, iSoftBet, Yggdrasil Gaming, Wazdan, Thunderkick, Lightning Box Games

Game providers

Pragmatic Play, Microgaming, Booming Games, Evolution Gaming, Red Tiger Gaming, Yggdrasil Gaming, Realistic Games, Leander Games, Habanero, ELK Studios, Evoplay, Golden Rock Studios, KA Gaming, Markor, Slot Factory

Deposit methods

Flexepin, Instant Banking Citadel, Paysafecard, Neosurf, MuchBetter, iDebit, Ecopayz, Interac, MasterCard, Visa

Deposit methods

Bitcoin Cash, Ripple, Cardano, Dogecoin, Ethereum, Flexepin, Tron, Jeton, Litecoin, Tether, Bitcoin Wallets, Neosurf, iDebit, Instadebit, Interac e-Transfer, Interac, MasterCard, Visa

Deposit methods

Bitcoin Cash, Litecoin, Ripple, Bitcoin Wallets, MuchBetter, Ecopayz, Interac, MasterCard, Visa

Deposit methods

Paysafecard, MuchBetter, iDebit, Interac e-Transfer, Interac, MasterCard, Visa

Deposit methods

Paysafecard, Skrill Moneybookers, MuchBetter, Ecopayz, MasterCard, Visa

Deposit methods

AstroPay Card, Bank Transfer, Paysafecard, Skrill 1-Tap, Skrill Moneybookers, iDebit, Instadebit, Ecopayz, Neteller, Interac, MasterCard, Visa

JackpotCity Casino Review Process

First, we seek to keep the Canadian online gambling sector clean, and our reviews are built around keeping up with this ideal.

Therefore, for this Casino JackpotCity Casino review, our experts have registered with and thoroughly tested the operator’s offering to determine its quality.

With the data presented below, we hope to help you decide whether this online casino is what you’re looking for.

Our Contributors Tested and Found

Registration process

2 mins

KYC process

2-3 days

Types of games

Keno, Bingo, Live casino, Mobile app, Mobile Games, Scratchcards, Slots, Jackpots, Roulette, Baccarat, Classic Slots, Blackjack, Craps, Table games, Video Poker

Live games

90

Slots

600

Deposit methods

Flexepin, Instant Banking Citadel, Paysafecard, Neosurf, MuchBetter, iDebit, Ecopayz, Interac, MasterCard, Visa

Withdrawal methods

eCheck, MuchBetter, Interac e-Transfer, Visa

First deposit

up to $ 1600

Free Spins No Deposit

50

Deposit spins

50

Featured in

Free Spins No Deposit

How we perform our tests

Bonus claimed

Yes

Deposit sum

C$ 120

Deposit method

iDebit

Game types played

Baccarat, Blackjack

Withdrawal sum

n/a

Last Checked

September 26, 2022

JackpotCity Casino Registration Process Preview

JackpotCity Casino Look & Feel 5 /5

The interface of a gambling website is essential to ensure a good gaming experience. With its cyberpunk aesthetics, the site gathered tabs with different options in the central part of the screen and foreshortened to the left. They are as follows:

  • Slots
  • Board games
  • Live Games
  • Real dealer
  • Poker
  • Jackpots
  • Tournaments

JackpotCity Casino Desktop Preview

We cannot complain about the desktop version of this site, as it shows all the options clearly and with great accessibility. But let our Casino JackpotCity review be more precise by commenting on three essential aspects:

Loading times

More than acceptable. There is a wait when specific titles are loading, especially if they are part of the JackpotCity Live Games.

However, overall, the operator’s load times are low. In addition, the gaming experience is super-fluid, with players able to place bets quickly.

Search filters

Not one of the best, but not bad. The tabs that collect the different games cover a wide variety. In addition, a search by game name or provider is offered.

There are also two tabs for quick access to the most popular games and those of top quality, but which in recent times have been less popular

Other than that, Canadians can easily find any available JackpotCity Casino promo code from the relevant button.

Any JackpotCity Casino promo code is tied to a calendaristic date, and Canadians can see any upcoming one.

.

JackpotCity Casino app

There is no Jackpotcity Online Casino desktop app here. However, this is not an obstacle to being able to play any JackpotCity Casino promo code  from anywhere, thanks to the mobile website version.

There is the option to pin a shortcut to the desktop, yet this is not an app per se.

JackpotCity Casino Mobile Preview

Our Casino JackpotCity review found the mobile version to be dependable.

The interface has been updated nicely, with the JackpotCity Online Casino mobile login button at the top right, and the Menu on the left, which encompasses most of the features.

All the games are available through the mobile site, from live casinos to available ones for a JackpotCity Casino promo code.

You can use all the operator’s functions, such as requesting cash withdrawals.

Canadians can also see the site in Lite Mode. To do this, just press on the relevant button at the top right corner. This will enlarge the game icons.

JackpotCity Casino mobile app.

Searching for an JackpotCity Online Casino Android application will net no results in Google Play. There are, though, a couple of pages that entail an APK for Android.

JackpotCity Casino Slot Games 5 /5

Gamblers can enjoy any JackpotCity Casino promo code with a slots library that is just a bit over 500, and Canadian punters can find games from Microgaming, Playtech, Yggdrasil, and more in the slots library.

More so, jackpots are available to play, with popular titles such as Mega Moolah taking center stage.

Slots We Tested

Game Provider RTP
Mega MoolahMicrogaming88.12 %
Immortal RomanceMicrogaming96.86 %
HalloweenMicrogaming96.2 %
Dragon DanceMicrogaming96.52 %
Lucha LegendsMicrogaming96.38 %

Slots Game Types

For this Casino JackpotCity review, we discovered that the JackpotCity Online Casino slots section offers access to the following types:

  • Video Slots
  • Jackpots
  • Megaways

The first option gathers the classic versions and some modern ones with immersive themes. The jackpots, also known as accumulative jackpots, are the slots that increase the jackpot amount as people play.

Megaways are quite a recent innovation. On each spin, there are random chance for different specials to occur, thus increasing the chances to win.

Canadians will find no Casino JackpotCity demo option for slots.

SlotsSlots
JackpotsJackpots
Classic SlotsClassic Slots

JackpotCity Casino Live Dealer Games 5 /5

Upon entering the Live JackpotCity Online Casino Games category, Canadian gamblers will encounter more than 70 lobbies consisting of Roulette, Baccarat, and Blackjack.

All of them come from only two providers, those being Pragmatic Play and On Air Entertainment.

After having tried all of them, we can safely say that their loading times are a mixed bad, with chances of either fast or slow. But upon entering the lobby, things get back to normal and there are no issues to be found.

On Air Entertainment has no Baccarat games available.

Live casinoLive casino
RouletteRoulette
BaccaratBaccarat
BlackjackBlackjack
CrapsCraps
Table gamesTable games
Video PokerVideo Poker

Roulette

Canadian players will come across 14 Roulette options, with some betting limits examples being:

Game Min bet Max bet Provider

Live Speed Roulette

C$0.50

C$1500

On Air Entertainment

Roulette 2

C$0.1

C$4000

Pragmatic Play

Exclusive Roulette

C$0.5

C$4000

On Air Entertainment

Baccarat

The Baccarat games selection is the least diverse when it comes to betting limits, with all of them having C$1 – C$1000.

It may happen that entering a Baccarat Lobby, for example Baccarat 6, could actually open Baccarat 3. This may be due to the lobby not being available at the moment.

Blackjack

With 25 options to be found here, the betting limits that Canadian players can expect are as such:

Game Min bet Max bet Provider

Exclusive Blackjack 1

C$10

C$1500

On Air Entertainment

Lounge Blackjack 2

C$10

C$3000

Pragmatic Play

Blackjack Berling

C$100

C$2000

On Air Entertainment

Table games

Canadian gamblers will find 57 options in the table games section, with the following betting limits found in some of the games:

Game Min bet Max bet Provider

Multifire Roulette

C$0.50

C$200

Switch Studios

Auto Roulette

C$0.25

C$800

Switch Studios

Vegas Downtown Blackjack

C$1

C$100

Switch Studios

Premier Blackjack with Side Bets

C$0.5

C$200

Microgaming

No Commission Baccarat

C$5

C$500

Switch Studios

JackpotCity Casino Payments 4.2 /5

Payment Min deposit Max deposit Min withdrawal Max withdrawal Withdrawal time
Interac C$ 5 C$ 25000 C$ 50 No limits 1-2 business days
Visa C$ 5 C$ 25000 C$ 50 No limits 3-7 business days
MasterCard C$ 5 C$ 25000 N/A N/A N/A
iDebit C$ 5 C$ 25000 N/A N/A N/A
Paysafecard C$ 5 C$ 25000 N/A N/A N/A
MuchBetter C$ 5 C$ 25000 C$ 50 No limits 1-2 business days
Instant Banking Citadel C$ 5 C$ 25000 N/A N/A N/A
Ecopayz C$ 5 C$ 25000 N/A N/A N/A
Flexepin C$ 5 C$ 25000 N/A N/A N/A
Neosurf C$ 5 C$ 25000 N/A N/A N/A
Interac e-Transfer N/A N/A C$ 50 No limits 1-2 business days
eCheck N/A N/A C$ 50 No limits 3-7 business days

Whether to qualify for real prizes or to activate the JackpotCity Casino promo code, there are several payment methods available:

How to deposit

Now that you know the payment methods, we will briefly explain how you can deposit:

  1. Log in to your user account.
  2. Access the banking option through the upper right side of the screen.
  3. Among the payment methods available, choose the one you prefer.
  4. Enter the amount you wish to deposit and complete the transaction by entering the requested data.
  5. The site should immediately reflect the balance in your user account.

How to withdraw

The procedure to do so is as follows:

  1. Press on the JackpotCity Online Casino log in button on the main page
  2. Click on the withdrawal tab and select one of the available options.
  3. Indicate the amount you wish to withdraw and enter the information requested.
  4. Now you just have to wait for the withdrawal to be cleared

Payout time

The JackpotCity Online Casino withdrawal time is set at around 24 hours. It should be noted that in weekends no processing will take place.

The only thing that may delay this whole process is when Canadian punters try to withdraw a sum larger than C$2000. At this point, the site takes it on itself to proceed with an account verification.

Seeing as how the verification process can take upwards of 7 business days, Canadians can wait in this situation for 8 business days at least.

JackpotCity Casino withdrawal problems

It could be that some Canadian players encounter some issues when trying to withdraw winnings from any JackpotCity Casino promo codes.

These could be, first, for new players that have yet to send verification documents. Any withdrawal will be delayed until the KYC is finished, which may take upwards of seven business days.

Other times, problems could either rise up from the site itself, or from the banking option that Canadians have chosen. To try and get to the root of this, it’s best to first contact customer support, with a detailed email concerning the problem.

Otherwise, always check with the bank itself and see the root of the problem there.

 

JackpotCity Casino Payments vs Other Casino Payments

JackpotCity CasinoConquestadorChallenge CasinoGate777 CasinoSIA CasinoBuffalo Spins CasinoCyberBingoUnibet Casino
Visa
MasterCard
Maestro
Interac
Interac e-Transfer
Neteller
Ecopayz
Instadebit
iDebit
MuchBetter

JackpotCity Casino Licensing & Security 5 /5

Not only applied to this gambling site, but we always make sure to look at the license that any platform has. Furthermore, we look at the safety nets it has in store for its payments and games, thus providing not only protection but also fairness.

Kahnawake Gaming Commission Kahnawake Gaming Commission
00892
MGA MGA
MGA/B2C/145/2007

Is JackpotCity Casino Legit?

While researching for this Casino JackpotCity review, we discovered that it is licensed by the Kahnawake Gambling Commission and Malta Gaming Authority.

Other licenses

Furthermore, the site has SSL encryption, software especially made to protect cash transactions. SSL is also used by banks all around the world.

Not only that, it is licensed by eCOGRA as well, an authority in the gambling industry that rigorously analyzes gambling website. With its approval, Canadians can rest assured that the site is as safe as it can get.

All in all, Canadian players can consider Casino JackpotCity safe.

Who owns JackpotCity Casino?

The gambling website is operated by Bayton Ltd., and was established in 1998, meaning that it has quite the experience behind.

Some JackpotCity Online Casino sister sites that provide the same license and protection features are River Belle and Mummy’s Gold. They also work in almost the same way as JackpotCity, albeit with their unique differences.

JackpotCity Casino Customer Service 4.6 /5

The JackpotCity Online Casino contact centre works on a 24/7 basis, with email and live chat. To find it, Canadians have to on their accounts reel, and press on My Account.

Once in that page, punters have to go into the My Documents portal. There, at the bottom of the page, the options to go for live chat or email will appear.

There’s also an FAQ page, found in the Support section on the homepage. The explanations are well written and cover a wide array of topics.

There are no special buttons on the screen to start a conversation with an agent.

JackpotCity Casino chat support

Testing the JackpotCity Online Casino live chat came with unsatisfactory conclusion.

Its first bad mark is the difficulty of finding it. To contact live chat, Canadians will have to go to their accounts, and click on Verify Documents. So far, only there is the live chat button.

When eventually contacting them, the waiting time is far too long for a live chat. The response time from the agents is long as well.

Also, it would seem that some of them are not well prepared, while other were, so it’s by chance that you will get right answers after a long wait.

There is no JackpotCity Online Casino contact number.

 

Phone:
No phone available
Live chat:
Yes, 24/7

Loyalty 4.8 /5

In terms of Loyalty, Canadian punters will find a level based system, with 6 levels to get into. Our Casino JackpotCity review will showcase them and the points needed:

Loyalty Level Points needed

Bronze

0 – 2499

Silver

2500 – 11999

Gold

12000 – 49999

Platinum

50000 – 124999

Diamond

125000 – 2147483646

Prive

Invitation only

The first deposit will automatically level up to Silver, since it gives 2500 points.

Still, there are few benefits that Canadians can look out for, such as a given JackpotCity Casino promo code. The only one is a multiplier to Daily Specials, but the idea is not properly explained.

Otherwise, Loyalty Points, with one point gained with each C$1 wager, can be exchanged for bonus funds. So, 5000 Points can be exchanged for C$5 in bonus funds.

Where does JackpotCity Casino shine?

  • JackpotCity Casino payout time: Usually, withdrawals are processed immediately. It will take 24 hours at most for the operator to process a withdrawal request.
  • No withdrawal limit: JackpotCity has no payout limits, so it is possible to withdraw from a minimum amount up to a considerable amount of funds. This is undoubtedly a very interesting feature.
  • 24/7 JackpotCity Casino support: The customer service is available 24 hours a day, seven days a week. There are no pre-determined service hours; agents will respond to inquiries around the clock.
  • Plenty of payment options: The site  has an unlimited list of payment methods; users in Canada will be able to manage their transactions through various payment methods, such as Instadebit, Interac, Interac e-Transfer, Citadel, MuchBetter, Visa, MasterCard and more.

Where does JackpotCity Casino fall short?

  • High wagering requirement: the terms and conditions of the welcome offer are quite complex. You will have to wager 70 times your accumulated winnings.
  • Very strict compensation system: the user could lose their loyalty points if they do not meet a predetermined quota.
  • No mobile app: the optimized version is acceptable, but, being such an experienced online casino, we believed it should have a mobile app.

What JackpotCity Casino is best for?

In case gamblers want to minimize the time it takes to wait for withdrawals, then this gambling platform has them covered. The internal processing time for withdrawals is set at a maximum 24 hours.

Is JackpotCity Casino right for you?

JackpotCity has more than 600 casino games and processes payouts in a maximum of 24 hours. However, the actual time could be prolonged to 8 business days depending on the payment method.

Also, the Loyalty system could be something that makes you return. But, do not except any interesting benefits such as bonuses, or higher deposit limits.