Canada Accepted Canada

Location

  • Canada
  • Quebec
  • British Columbia
  • Ontario
  • Alberta
  • Manitoba
  • Nova Scotia
  • New Brunswick
  • Newfoundland and Labrador
  • Prince Edward Island
  • Northwest Territories
  • Yukon
  • Nunavut
Richard Casino

Richard Casino Bonus Codes, Deals & Expert Review

Get to grips with all things Richard Casino. From the site’s extensive choice of gaming options and simple sign-up steps to its take on player support, platform security, mobile integration and more. Keep reading as we unpack and review one of Canada’s newest and most talked-about online casinos.

Our Richard Casino Ratings

Rating

3.9 / 5

Visit Richard Casino
Bonuses
4/5
Loyalty
5/5
Rate the Casino
Geoff Kukard

Author

Updated:

Richard Casino Bonuses and Offers

VIP List

4.9 / 5

Subscribers Only – Join Our VIP List to Get the Latest Offers

Subscribe to get the latest offers by email.

Your e-mail will not be shared with any third parties. By adding your e-mail you agree to receive daily casino promotions, and this will be the sole purpose it will be used for.

Bonus

WELCOME PACKAGE UP TO C$5,000 + 300 FREE SPINS AT RICHARD CASINO

Claim

Bonus code:

N/A

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Wagering

40x

Min. Deposit

C$ 20

Max. Cashout

  • First deposit: 100% up to C$1,000 + 100 free spins
  • Second deposit: 75% up to C$1,500 + 50 free spins
  • Third deposit: 50% up to C$2,500 + 150 free spins

Bonus Details

Enjoy both match bonus and spins on your first three deposits thanks to this welcome package from Richard Casino.

Your first deposit will earn 100% up to C$1,000 and 100 free spins on Elvis Frog in Vegas, your second 75% up to C$1,500 and 50 free spins on Richard Wild Cash, while your third deposit will land you 50% up to C$2,500 and 150 free spins on Domnitor’s Treasure.

Minimum deposit for each of the three is C$20, while wagering of 40x applies to all winnings. Spins are released in daily batches, check full terms for details.

Pros & Cons

Pros

  • Generous bonus
  • Free spins included

Cons

  • Higher wagering requirement for spins
  • Only valid on one game

Bonus Verdict

This is definitely a bonus worth getting involved with. C$5,000 in match bonus is a very generous offer, and when you throw the free spins in on top, it’s easy to see this Richard Casino promotion becoming extremely popular. We might have liked to have seen a wider selection of valid games, but requirements are lower than other casinos, so we definitely recommend you sign up for this one.

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19+, play responsibly. This offer is not available to players residing in Ontario.

Richard Casino No Deposit Bonus

Bonus

20 NO DEPOSIT SPINS ON ELVIS FROG IN VEGAS AT RICHARD CASINO

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Bonus code:

FROG20

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Wagering

50x

Min. Deposit

N/A

Max. Cashout

C$1000

Unlock 20 completely free spins at Richard Casino with the code FROG20.

Bonus Details & How to Claim

Claiming this Richard Casino no deposit free spins offer is very easy. Once you have successfully registered with the casino and verified your identity, simply enter the bonus code FROG20. You will then be awarded 20 free spins to use on Elvis Frog in Vegas. The spins come with a 50x wagering requirement and the maximum cashout from the offer is C$100.

Pros & Cons

Pros

  • 20 completely free spins
  • Can be used after claiming other welcome offer

Cons

  • Only valid on Elvis Frog in Vegas
  • 50x wagering requirement

 

Bonus Verdict

This is a very generous no deposit offer from Richard Casino. The 50x wagering requirement is high, and the spins are only valid for Elvis Frog in Vegas, but you’ll be risking none of your own money. This offer will also give you a chance to figure out how the Richard Casino works and give you a feel for slot games there.

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19+, play responsibly. This offer is not available to players residing in Ontario.
Bonus

🎄20 NO DEPOSIT FREE SPINS ON LAPLANDIA TRAIN🎄

Claim

Bonus code:

NOT REQUIRED

Wagering

40x

Min. Deposit

N/A

Max. Cashout

C$30

No deposit needed: simply join, verify your contact information and agree to bonus and marketing materials to receive 20 free spins.

Bonus Details

20 no deposit free spins await those who sign-up, verify phone and email details and agree to marketing communications.

Spins are on the holiday-themed Laplandia Train slot.

Wagering of 40x applies, maximum cashout is C$30.

Pros & Cons

Pros 

  • Spins require no deposit
  • Slot has bags of Christmas cheer

Cons

  • Marketing opt-in is required
  • Max cash out set at just C$30

Verdict

It’s as cool as it gets – this no deposit bonus lets you spin on slot that really transports you into the holiday vibes.

Though signing up for auto-bonuses and marketing communications might feel like an extra step, you can always unsubscribe after claiming the bonus.

Rate this Bonus
19+, play responsibly. This offer is not available to players residing in Ontario.

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Disclaimer Gambling Addiction

CasinoBonusCA takes problem gambling seriously! We are dedicated to raising awareness regarding gambling addiction by providing information, resources and warning signs so that our users can prevent it from taking over their lives.

Expired bonuses

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HALLOWEEN WHEEL OF FORTUNE SPIN FOR PRIZES INC. C$1,000 WITH C$40+ DEPOSIT AT RICHARD CASINO

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Min. Deposit

C$ 0

Max. Cashout

Try your luck with the Halloween Wheel of Fortune at Richard Casino, where you can spin your way to incredible prizes throughout the entire spooky season!

Simply deposit C$40 using the promo code FORTUNE, and you’ll unlock a spin of the wheel. Each spin brings the chance to win cash prizes – up to a whopping C$1,000 – or free spins, and you can unlock a spin every day until 31st October.

Cash prizes come with a 5x wagering requirement, and free spins winnings have a 40x wagering requirement. So, why not spin the wheel and see where your fortune takes you?

Rate this Bonus
19+, play responsibly. This offer is not available to players residing in Ontario.

Compare Richard Casino Ratings, Bonus and Features

Richard Casino

3.9 / 5

Visit casino

Welcome Package up to C$5,000 + 300 Free Spins at Richard Casino

Legzo Casino

4.1 / 5

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100% up to C$600 + 500 Spins at Legzo Casino

Wiz Slots Casino

3.5 / 5

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Up To $2000 First Deposit Bonus at Wiz Slots Casino

PartyCasino

4.4 / 5

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Up To C$1000 Bonus

Izzi Casino

4.5 / 5

Visit casino

Up to C$600 + 500 Bonus Spins on Mechanical Clover at Izzi Casino

Betvictor Casino

4.1 / 5

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★ 200% up to C$1200 + 50 Bonus Rounds

Richard Casino Legzo Casino Wiz Slots Casino PartyCasino Izzi Casino Betvictor Casino
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Look & Feel

4.0

Look & Feel

4.0

Look & Feel

4.5

Look & Feel

4.0

Look & Feel

4.5

Look & Feel

4.0

Payout Speed

3.5

Payout Speed

4.0

Payout Speed

3.7

Payout Speed

4.4

Payout Speed

4.8

Payout Speed

4.0

Slot Games

4.0

Slot Games

5.0

Slot Games

4.0

Slot Games

Slot Games

5.0

Slot Games

Live Games

4.0

Live Games

3.0

Live Games

4.5

Live Games

Live Games

5.0

Live Games

Bonuses

4.0

Bonuses

5.0

Bonuses

3.0

Bonuses

4.3

Bonuses

4.0

Bonuses

3.8

Loyalty

5.0

Loyalty

4.0

Loyalty

1.0

Loyalty

Loyalty

5.0

Loyalty

Customer Service

3.5

Customer Service

4.0

Customer Service

4.0

Customer Service

4.1

Customer Service

4.5

Customer Service

4.0

Licensing

3.0

Licensing

4.0

Licensing

3.0

Licensing

5.0

Licensing

3.1

Licensing

5.0

How We Rate Richard Casino | In-Depth Review

As seasoned casino experts, our aim is to arm Canadian players with comprehensive insights for picking the best gaming platform. Our review process begins with registering an account as any player would. We then delve into the game selection, evaluating the overall entertainment value, fairness, and potential for significant payouts.

Moreover, banking methods, including all manner of deposits and withdrawals are scrutinized for security, user-friendliness and trustworthiness.

Mobile compatibility gets a workout too, as well as player support turnarounds and features such as onsite promotions and player loyalty incentives/VIP programs. So, with that said, Let’s see how Richard Casino fares against its rivals.

Richard Casino Overview | Our Reviewers Found

Registration Process

1 min

KYC Process

1 day

Game Types

Live casino, Slots, Bingo, Mobile Games, Roulette, Baccarat, Blackjack, Table games, Video Poker

Live Games

153

Slots

7789

Deposit Methods

Ecopayz, Neosurf, Skrill Moneybookers, Sofort Banking, MiFinity, SticPay, Jeton, eZeeWallet, Bank Wire, Maestro, MasterCard, Flexepin, MuchBetter, Paysafecard, iDebit, Visa, Interac

Withdrawal Methods

Bank Transfer, SticPay, Ecopayz, Interac

Min deposit

C$ 20

First Deposit Bonus

100% up to $5000

Free Spins No Deposit

20

Bonus code

FROG20

Featured in

New Online Casinos 2024, Best Online Casinos

Protocol for Verifying the Accuracy of Data

Bonus claimed

Yes

Deposit sum

C$ 100

Deposit Methods

Visa

Game types played

Slots

Withdrawal sum

C$ 0

Last Checked

November 23, 2023

Registration Process Preview

Look & Feel 4 /5

Richard Casino’s website hits the sweet spot between luxury and usability. The site’s emerald green background and bright gold category text immediately catch the eye. The layout and category positioning is well thought out and intuitive, making it easy and fun to find your way around and navigate through different game selections.

Moreover, the platform’s desktop interface transitions well to Android, iOS and tablet gameplay, with mobile-optimized navigation that makes gaming on the go a breeze.

You’ll also appreciate the high-quality graphics that not only look great but also create a thrilling gaming environment, with fast-loading screens and an intuitive user experience.

How to complete the Richard Casino login process?

Like other leading online platforms, Richard Casino makes logging in simple and painless. Just follow the below steps and you’ll be logged in before you know it.

  • Visit the Richard Casino website.
  • On the homepage, click on the ‘Login’ button at the top right-hand corner of the screen.
  • Enter your registered username and password in the box provided.
  • Click ‘Submit’ and you’re in.

Richard Casino Registration Process

If you’re new to the site and ready to register your account, the below steps will get you up and running in quick time. Here’s how to get started.

  • Visit the Richard Casino website.
  • Click ‘Sign Up’ in the top right-hand corner of the homepage.
  • Fill in some personal details including your name, D.O.B, and contact info.
  • Create a unique username and password.
  • Wait for an email verification link and click on it to confirm your account.

Click ‘Submit’ to finalize your registration. Once verified, you can make a first deposit. Remember, always ensure your personal and financial details are accurate and up to date to avoid any additional account processing steps.

How to verify your Richard Casino account?

Security is Richard Casino’s top priority and account verification is a crucial step to getting the most out of your experience online. Here’s a quick step-by-step guide.

  • Log into your Richard Casino account.
  • Navigate to ‘Account Settings’.
  • Click on ‘Verify Account’.
  • Follow the on-screen prompts to complete the verification process.

You may also be asked to confirm your identity with one or more additional documents.

KYC documents

It’s common for Richard Casino, like many other online gaming portals, to ask for one or several KYC (Know Your Customer) documents listed below.

  • An authorized form of ID, like a passport, driving license, national ID card, or similar.
  • Proof of residence, like a recent bank statement or utility bill.
  • Payment method confirmation, like an e-wallet snapshot, or credit card copy with the account number hidden.

Keep in mind that, depending on the platform, requirements can differ, so it helps to reach out to player support or browse through the site’s onsite FAQs to be sure.

How to close your Richard Casino account?

If you choose to deactivate your account, you’ll need to get in touch with player support directly. Reach out to the player support team at [email protected].

Alternatively, you can reach out to the team on live chat. In either case, you’ll need to send a formal email to player support requesting permanent account closure in writing.

Remember that the account closure process is irreversible, so be sure to withdraw any outstanding funds in full before reaching out to player support. If you’d like to revisit the platform at a later stage, you’ll need to register a new player account.

Desktop Preview

Richard Casino’s desktop interface is perfect for new and seasoned CA players. With an emphasis on simplicity, you’re able to find your way around categories, deposit pages and new promotions relatively quickly.

Desktop loading speeds are impressively fast, ensuring seamless transitions between games and other pages. Moreover, features such as game filters, shortcuts, demo mode play and a responsive search bar carry the action forward seamlessly.

Mobile Preview

As far as mobile interfaces go, Richard Casino doesn’t disappoint. The site has worked hard to ensure players get the same high-quality gaming experience, regardless of whether they’re playing on a desktop, Android, or iOS device.

Having tested the mobile interface in various capacities, we found the displays to be well-optimized and the loading times fast, including within the live casino.

App Preview

Currently Richard Casino doesn’t have its own dedicated mobile app for Android or iOS. That said, the platform has gone to great lengths to ensure a mobile-optimized experience, complete with core navigation, optimized displays and mobile-centric promotions. You can also top up your account or withdraw funds directly from your smartphone.

Slot Games 4 /5

As far as slots go, Richard Casino sets the golden standard. Browse through the site’s 5,000+ strong online slots category and you’ll find every major theme, niche, style and “spin-off” imaginable, including featured releases, 3D games, progressives, Megaways, classic fruits, cascading reels, cluster pays and more.

These cutting-edge games are developed to precision by some of the best providers in the game, including Betsoft, Endorphina, Hacksaw, Relax, and TrueLab. New releases and remastered favorites carry key in-game features such as bonus rounds, free spins, scatters, expanding wilds and more.

RTPs tend to lean higher, with the site offering demo mode play, where you can test out most major slots and get to grips with the gameplay. When it comes time to play for real, betting limits start at around C$0.10c and climb to C$20 or higher per spin.

Best Richard Casino slots

While it’s difficult to pinpoint just ten, the best slots at Richard Casino tend to carry the best RTPs and the highest payouts. Other features worth looking out for include in-game bonuses, free spins and progressive jackpots. Below are 10 top slots to get you started.

  1. Book of Egypt
  2. Rhino Mania
  3. Neon Capital
  4. Dragons Element: Deluxe
  5. Beast Below
  6. Mega Heist
  7. Eagles Gold: Hold & Win
  8. 777 Classic
  9. Lucky Dice Cloverland
  10. Viking Runecraft: Apocalypse

Whether battling fierce dragons, speeding through Neon lights, or raiding for riches, you’re sure to find an immersive, captivating slot for every occasion, playing style, and payday.

Slots We Tested

Game Provider RTP
Butterfly StaxxNetEnt96.8 %
A Christmas CarolBetsoft96.5 %
Finn's Golden TavernNetEnt96.1 %
Cleo's GoldPlatipus94.99 %
Mechanical CloverBGaming96.8 %

Slots Game Types

Explore a diverse range of slot games with unique features and gameplay, including industry favorites, new releases, and niche lineups. Key Richard Casino slot types include:

  • Classic Slots – traditional, straightforward slots with three reels and simple symbols.
  • Video Slots – slots with stylish, immersive themes, bonuses and free spins.
  • Progressive Slots – where the jackpot increases with each bet.
  • Megaways Slots – offering thousands of ways to win on every spin.
  • 3D Slots – featuring high-definition graphics and animations.
  • Fruit Machines – retro slots with interactive features like nudges and holds.
  • Multi-Payline Slots – allowing for simultaneous bets on multiple lines.
SlotsSlots

Live Dealer Games 4 /5

As live dealer games usher in a new frontier of interactive, immersive (and downright epic) gaming, we’re glad to see that Richard Casino holds its own and actually exceeds expectations. The site’s live dealer suite includes timeless classics such as blackjack, roulette, and baccarat, along with unique game shows, and niche selections like Teen Patti and Dragon Tiger.

With high-quality streams, expert dealers, world-class software and interactive player engagement, Richard Casino offers a compelling and immersive live gaming adventure.

Live casinoLive casino
RouletteRoulette
BaccaratBaccarat
BlackjackBlackjack
Table gamesTable games
Video PokerVideo Poker

Richard Casino Roulette Games

From American and European styles to Multi-Ball, Lightning and more — here are some key roulette themes you’ll find when scrolling the platform.

Types of Roulette Games  Provider

Speed Roulette

Pragmatic Play Live

Power Up Roulette

Pragmatic Play Live

Classic Wheel

QuickFire

Oracle 360

Lucky Streak

Portomaso Oracle Roulette

Lucky Streak

Absolute Black

Absolute Live Gaming

 Richard Casino Blackjack Games

If blackjack’s your game, you’ll have around 100 options to choose from, including Speed, VIP and Emerald versions, developed by Pragmatic Play Live and other leading providers.

Types of Blackjack Games Provider

Emerald VIP Blackjack

Pragmatic Play Live

Azure Blackjack

Pragmatic Play Live

Blackjack 6

Lucky Streak

Blackjack VIP

Lucky Streak

Emerald Speed Blackjack

Pragmatic Play Live

Ruby Blackjack

Pragmatic Play Live

Richard Casino Baccarat Games

While not as numerous as the site’s blackjack and roulette selections, you’ll still find a few key titles to choose from, with enhanced graphics, fast play and decent payouts.

Types of Baccarat Games Provider

Swintt Live Baccarat

Swinntt

Baccarat A Live

7 Mojos

Tiger Bonus Baccarat

Swintt

Speed Baccarat

Pragmatic Play Live

Baccarat 4

Lucky Streak

Baccarat Pro

Pragmatic Play Live

Live dealer verdict

Overall, Richard Casinos’ live dealer offerings are top-notch, with providers like Swintt, Goldenrace, and (most notably) Pragmatic Play Live bringing a wide mix to the table, with blackjack really standing out.

It’s a great setup, but we wouldn’t mind seeing a few more live dealer providers and a boost in baccarat titles. With high-quality streaming and friendly, professional dealers, you’ll fit right into the action. Overall, Richard Casino’s live games are on point, but a bit more variety would make the category even better.

Richard Casino Table Games

Richard Casino’s table games, like blackjack, roulette, and poker, offer decent gaming fun. Yet, the lack of a dedicated table games category can make finding them a bit tricky. The selection, while okay, could use a boost, especially in poker and baccarat. More game variety and additional providers would be a welcome upgrade.

The live games add a touch of a real deal feel, but they too could use more diversity. In short, Richard Casino’s table games are enjoyable, but with a few tweaks, they could be even better.

Look out for a few classic table varieties with interesting gameplay and decent returns.

  • Roulette – including European, American, and Lucky Roulette.
  • Blackjack – including 21 Burn, Single Deck, and Super 7.
  • Baccarat – including Baccarat Pro, Mini, and VIP options.
  • Poker – including Caribbean Stud, All American and Video Poker options.

Payments 3.5 /5

Ecopayz Ecopayz
Neosurf Neosurf
Skrill Moneybookers Skrill Moneybookers
Sofort Banking Sofort Banking
MiFinity MiFinity
SticPay SticPay
Jeton Jeton
eZeeWallet eZeeWallet
Bank Wire Bank Wire
Maestro Maestro
MasterCard MasterCard
Flexepin Flexepin
MuchBetter MuchBetter
Paysafecard Paysafecard
iDebit iDebit
Visa Visa
Interac Interac

Richard Casino, a fresh face in the online gaming scene, offers a plethora of payment options for both deposits and withdrawals. These range from traditional credit/debit cards and e-wallets to leading cryptocurrencies like Bitcoin and Ethereum, providing players with an array of choices to suit their individual preferences​.

Richard Casino deposit process

To deposit funds at Richard Casino, follow these simple steps:

  • Sign into your Richard Casino account.
  • Click the “Deposit” button in the top right-hand corner of the home screen.
  • Select the payment method that best suits your needs.
  • Input the amount you wish to deposit, along with any additional required details.
  • Follow the on-screen prompts to finalize the transaction, then wait for the confirmation.

Once your funds have been added, you’ll be able to start playing immediately and wagering on the best games.

Keep in mind that Richard Casino offers an enticing 100% up to $1,000 welcome bonus in exchange for a first-time deposit which you can redeem on the deposit page.

What is the Richard Casino minimum deposit?

Currently, Richard Casinos’ minimum deposit amount for Canadian players is C$20 on standard transactions. Keep in mind that the site also accepts cryptocurrency deposits and limits will vary depending on the deposit method used. For all minimums, head over to the site’s deposits page and click on your preferred payment method to see what you’ll need to transfer.

Richard Casino withdrawal process

When it comes time to withdraw your funds, simply follow the below steps and provide any additional information as and where needed.

  1. Navigate to the menu icon in the top left-hand corner of the homepage.
  2. Scroll down and select the “Payments” category.
  3. Scroll down to the “Withdrawal Methods” section towards the bottom of the screen.
  4. Click the golden “Withdraw” button next to the applicable withdrawal method.
  5.  Enter the withdrawal amount along with your banking details.
  6. Confirm the withdrawal request and wait for processing and approval.

Keep in mind that you can only withdraw your funds with the payment system you originally used to make a deposit.

Richard Casino withdrawal time

Depending on the method, withdrawals are usually instant, as is the case with Bitcoin and other cryptocurrencies. However, it’s best to allow one to three working days to receive your funds in full.

Reasons for Richard Casinos’ payout problems

Though rare, you may experience a few growing pains when withdrawing your funds. Although we didn’t encounter any of the below glitches first-hand, it’s good to be aware of and watch out for the occasional payout problem, such as:

  • Technical glitches: where tech issues could temporarily disrupt the payout process.
  • Payment method restrictions: certain payment methods may have certain rules or restrictions that could impact the payout process.
  • Low balances: if your account lacks sufficient funds, payouts may be halted.
  • Identity Confirmation: where verification delays may cause payout rejections.
  • Bonus rules: Failing to meet bonus conditions could slow down your payouts.

Richard Casino fees

Richard Casino reserves the right to charge additional fees such as a service charge for processing transactions. Service fees really depend on the currency and the banking method used to process the transaction. You can find more information on the site’s payments page.

Payments verdict

Richard Casino is carving a reputation for swift, secure and reliable transactions, where deposits and withdrawals usually reflect instantaneously. Moreover, the site’s C$20 minimum transaction amount gives players the freedom to move their money effectively and with little hassle. Lastly, being a predominantly crypto-driven casino, house processing fees are slim to non-existent.

Richard Casino Payments vs Other Casino Payments

Richard CasinoNostalgia CasinoPlayOjo CasinoColosseum CasinoMegaPari CasinoLukki CasinoJackie JackpotKosmonaut Casino
Interac
Visa
Instadebit
eCheck
iDebit
Paysafecard
Apple Pay
MuchBetter
Flexepin
MasterCard

Licensing & Security 3 /5

Richard Casino is a fully licensed, regulated and ultimately reliable gaming platform and a great option for Canadian players, both new and experienced.

Richard Casino Trustworthiness Details

Company

Richard Casino

Year of Establishment

2023

Company Registration Number and Gaming License

8048/JAZ 2019-015).

Address

Boumpoulinas, 1-3, BOUBOULINA BUILDING, Flat/Office 42, 1060, Nicosia, Cyprus

  • Curacao Curacao

Is Richard Casino Legit?

Yes. While new to the CA online casino scene, Richard Casino is carving a strong reputation as a trustworthy and reliable gaming entity. The site is a fully licensed and secure offshore entity, registered and regulated under Curacao gaming law.

The site itself is well-managed, with core SSL encryption, password protection and a proven track record for payouts. Moreover, the 24/7 live chat functionality and support staff seem to be well-informed and responsive​ which adds to the overall surety for wagering and winning on site.

Is Richard Casino safe?

As far as player safety goes, Richard Casino ticks all the right boxes.

Here are some of the site’s key safety measures as tracked and confirmed on the site’s homepage.

  • Curaçao licensing agreement: Richard Casino is owned and operated by Hollycorn N.V., a company registered and established under the laws of Curaçao. Hollycorn N.V. is in turn licensed and regulated by Antillephone N.V. (license no. 8048/JAZ 2019-015).
  • Player protection measures: Being licensed under the governing laws of Curaçao, Richard Casino is required to follow stringent regulations around player protection, including the prevention of underage gambling, and the secure storage of user data.

Customer Service 3.5 /5

If you ever need to reach out to a member of the Richard Casino player support team, you can do so via email, online form, or live chat. Turnaround times are, for the most part, rather fast, with a one to three minute wait on live chat and around a one day waiting time for any email enquiries.

There is also a link to a comprehensive FAQ page at the bottom of the Richard Casino homepage, where quick answers to pressing questions are addressed, including topics around account closure, deposits and withdrawals, onsite security and promotional Ts and Cs.

How do you contact Richard Casino?

You can reach out to a player support team member at [email protected]. Alternatively, you can request to be contacted on the site’s support page. Alternatively, you can chat with a representative in real-time through the site’s live chat feature, also found on the main support page.

How we tested customer support?

We reached out through live chat with a query about the rollover requirement for a new promotion. We were quickly connected to a site representative via live chat and had our answer within a few minutes. We also did the same via email. Overall, support turnaround times were decent, with professional, effective support at every turn.

Customer support verdict

Based on our assessment, Richard Casino delivers relatively strong player support, especially for such a new-to-market platform.

  • Response times: We were able to connect immediately with a live chat support representative and received a 2 to 3-minute response time on average. When reaching out through email, response times were 1-2 days on average.
  • Staff availability: You’ll get 24/7 support on live chat as and where needed, with turnaround times varying slightly, depending on the region.
  • Overall experience: on the whole, the Richard Casino support team are a nice balance of friendliness and professionalism, with a knowledgeable team who were able to provide swift, succinct and helpful answers to pressing questions.
Live chat:
Yes, 24/7

Loyalty 5 /5

All the best CA online casino platforms have one or more rewarding VIP programs or loyalty incentives that players can enjoy and progress through as they play. Having combed through Richard Casinos’ newly launched VIP club we were not only impressed by the caliber of rewards but also by the simplicity and accessibility overall — a welcome perk for busy players.

The program is structured around five different levels (or loyalty tiers), each of which offer increasing benefits and rewards. The rewards vary based on the VIP level achieved and range from weekly deposit bonuses and cashbacks of various percentages to no deposit bonuses, dedicated VIP managers and similar.

Here’s an outline of the incentives you can unlock, based on your level.

Loyalty Tier Benefits

Level 1

Weekly deposit bonuses

Level 2

2% Cashback, weekly deposit bonuses.

Level 3

5% Cashback, Personal VIP manager, No deposit bonuses, weekly deposit bonuses.

Level 4

8% Cashback,  No wager offers, Personal VIP manager, No deposit bonuses, weekly deposit bonuses.

Level 5

10% Cashback, Personal cashout limits, No wager offers, Personal VIP manager, No deposit bonuses, weekly deposit bonuses.

Progressing from tier to tier is relatively simple where you’ll need to collect “comppoints” which are awarded for bets made with real money in any game, including slots, live tables and everything in between. 1 comppoint is equal to C$40 on slots, or C$200 on tables and within the live dealer suite.

Where does Richard Casino shine?

While ultimately new to the global online casino scene, Richard Casino already excels in a few key areas, namely:

  • Range of online slots titles: over 5,000.
  • Partnerships with some of the industry’s best providers.
  • Fast and seamless withdrawals including leading cryptocurrency options.
  • A well-regarded VIP program with added incentives for frequent play.

Where does Richard Casino fall short?

As with all gaming platforms, there are places where Richard Casino triumphs and a few where it falls short. Here are some key points of improvement to monitor.

  • No dedicated mobile app for Android or iOS.
  • Fewer dedicated table games.
  • Far fewer baccarat titles, including live casino options.
  • An unproven track record, being so new to the Canadian online casino scene.

What is Richard Casino best for?

Slots, slots, and slots! While Richard Casino excels in several key areas, including a dedicated VIP program, leading live casino suite and fast-reflecting banking methods — it’s the site’s 5000+ slots, encompassing everything from jackpot titles to Megaways and more that make the site truly stand out against a rising wave of competition.

Is Richard Casino right for you?

Richard Casino shines in 2023, boasting excellent slots, rapid support, swift payouts, and robust mobile compatibility for Android and iOS. Being so new to the Canadian online casino scene we were especially impressed by the site’s VIP program and exceptional range of video slots for every preference and limit.

That said, the platform would do well to onboard more table games as well as broaden its list of live casino providers, but these points of improvement didn’t put a dampener on the overall gameplay. All said and done, Richard Casino remains a top-notch gaming platform with an exciting future ahead.