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The Casilando online platform

Casilando shows a good time to Canadian gamblers since its establishment in 2017.

It started out under White Hat Gaming Limited’s management, as whitelabel.

The owning company abides by Maltese legislation under the C73232 registration number.

It operates from the registered headquarters at 85 St John Street, Valletta, VLT1165.

Casilando bonus codes are fully licensed with:

1. The UK Gambling Commission under the 52894 account number for Swedish customers.
2. The Swedish Gambling Authority, Spelinspektionen, under 18Li7478 license number for customers in Great Britain.
3. The Malta Gaming Authority for users from all other countries, including Canada.

Privacy policy

• Casilando does not request a fee for you to access your personal data.
• You may exercise any right regarding your privacy and comply with legitimate requests within one month.
• Fees may only apply if players place such requests on an evident lack of grounds, repetitively, or in excess.
• Otherwise, Casilando retains the right not to comply with such requests.

Providers and game selection

Check out the exceptional number of in-demand providers that team up for Casilando bonus codes!

These include names like 1×2 Gaming, BB Games, Evolution Gaming, Eyecon, Microgaming, or Relax Gaming.

The website is refreshing to navigate.

It displays special sections that help people find their favourite games among popular titles, all compiled under the “Top Games” section.

Canadian gamblers can also find the most recent additions in the “New Games” section.

Or, they can enjoy endless rows of classic slot games.

Slots

Classic slots titles include:

• Iron Bank;
• Reactooz;
• Legacy of Egypt;
•  Book of Dead;
• Rise of Merlin;
• Rainbow Jackpots;
• Jamming Jars;
• Moon Princess;
• Golden Ticket 2.

These are compatible with the Casilando bonus codes.

Table games

Conveniently placed among the other game categories, Table games are easy to access.

You can find an array of 12 Roulette games, like:

• American Roulette;
• European Roulette;
• Double Ball Roulette;
• Roulette x2;
• French Roulette;

Blackjack titles include:

• Blackjack Neo;
• Atlantic City Blackjack Gold Series;
• 3D Blackjack;
• Lucky Lucky Blackjack;

Canadian gamblers who enjoy Baccarat can also three traditional titles:

• First Person Baccarat;
• 3D Baccarat;
• Baccarat (switch);

Use the search bar to find your favourite titles or preferred game providers.

Casilando bonus codes and rules

Casilando offers a sweet welcome deal in the form of free spins.

All new Canadian gamblers can use them before making any deposit whatsoever.

Even though many free rotations are promoted on specific games, these are often available for the entire game selection.

Usually, any winnings derived from these Casilando bonus codes will be credited as a bonus.

These cannot exceed C$100 unless promotional rules differ.

Wagering contribution

What is wagering contribution?

It is the percentage to which your wager will count towards the wagering requirements of your chosen Casilando bonus codes when playing a specific game.

Exceptions to the table

• Games like 300 Shields Extreme, Big Bad Wolf, Blood Suckers, etc. count for 20%.
• Other slots like Forsaken Kingdom, Fort of Fortune, Diamond Blitz, etc. count for 0%.

For a complete list of exceptions, read the Promotional Terms and Conditions on the website.

Irregular play

Irregular play consists of behaviour such as:

• Getting delayed winnings;
• Hedge betting;
• Placing very low-margin or equal bets to fulfill the wagering requirements;
• Placing single bets over the limit of 10% of the bonus value without meeting the wagering requirements for that specific bonus.

Such actions can lead to losing your Casilando bonus codes, account closure, and much more.

Wagering requirements

Casilando bonus codes require players to wager the bonus amount 35 times.

This is required before placing any withdrawal request unless the promotional regulations impose differently.

Availability

In general, Casilando bonus codes remains valid for 30 days after being claimed.

However, free spins bonuses stay available for ten days.

Canadian gamblers can unlock free rounds winnings and cash out only after making a deposit.

Instant Casilando bonus codes

Instant Casilando bonus codes are cash deals or benefits given by the casino, such as those obtained via customer support.

The casino retains the right to limit any winnings derived from such an offer to 10 times its value.

Loyalty points and perks

Your loyalty points increase with each C$10 you wager.

Different games will get you diverse returns.

Slots and scratchcards are the most convenient: 2 points per bet.

How to use your points

1. Once you gather 250 loyalty points, you may start redeeming them.
2. Canadian gamblers can see how many points they accumulate by checking their Account Details.

You cannot redeem more than 10,000 loyalty points in one day.

It takes 250 points to make up C$1 in bonus money.

Casilando can nullify the number of loyalty points if a player’s account remains inactive for 30 days.

Casilando deposits and payouts

When playing Casilando bonus codes, users need to make a minimum deposit of C$20.

After depositing, Canadian gamblers should not make charge-backs, reversals, or cancel the deposit.

Otherwise, they could lose their Casilando bonus codes.

Withdrawals

Usually, they receive withdrawal funds via the method they used to make their deposit.

You will find out what these are after you make a confirmed deposit with Casilando casino.

Recommended withdrawal services for Canada:

• VISA;
• Mastercard.

Limits

The minimum withdrawal is C$20, while the weekly maximum limit is C$25000.

VIP levels may go above this limit.

The maximum cash-out amount allowed at any one time is C$250000, except for progressive jackpot games.

Even if your stakes allowed winning more than C$250000 on specific games, you would not be able to cash-out over the imposed limit.

Payout rules

For a withdrawal to be valid, Canadian gamblers must:

1. Make at least one payment at Casilando
2. Wager the deposit at least once in full

Once you make a withdrawal request, it will take around 48 hours to receive approval.

Afterwards, the withdrawal request is processed.

Any delays in receiving your Casilando bonus codes winnings may appear according to the service of your choice.

But these will not last longer than three days.

Jackpot regulations

• Exceptionally, more than one player might appear to win the jackpot.
• These rare instances are sorted by deciding who got the prize first.
• When this cannot be determined, the winning parties may share the win.
• Should you win C$100,000 or even more, staff will divide the cash-out into ten instalments of 10% monthly for ten months.
• No interest shall apply.
• Jackpot winnings that exceed C$250,000 might take up to 30 days to pay the full amount.

Responsible Gambling

You can keep gambling fun and safe by setting a deposit limit for your play day, week, or month.

Players can also add a time limit to log out once the selected time expires automatically.

The Hourly Reality Check

This is a tool for those who want to keep an eye on their gaming habits is the automated Hourly Reality Check.

A pop up displays your losses and the total amount of bets you made in the previous hour.

You may opt to cancel or keep playing your Casilando bonus codes.

The cool-off option

Casilando bonus codes offer players the option to take a time out from gambling between 24 hours and six weeks.

All you need to do to access this option is to:

• Go to the Responsible Gambling section while logged in.
• Select your time-out duration.

This action results in immediately suspending your account until the time you set runs out.

Should you choose to undo your time-out, you will need to wait 24 hours until re-accessing your account.

Other options

There is always the alternative of temporary or indefinite self-exclusion.

Cancelling such a request requires an internal review that triggers an evaluation of your account.

Casilando bonus codes on mobile

Keen Canadian gamblers can access Casilando bonus codes on their mobile using the Casilando app.

Launched in 2018, the app is thoroughly compatible with:

• Apple iOS;
• Android OS systems;
• Windows.

By using the app, you get the entire range of Casilando bonus codes and games.

Canadian gamblers can deposit with Neteller, Skrill, Sofort, or Visa, and all your withdrawals are free of charge.

The website also automatically adapts to responsive devices, so you can access Casilando bonus codes via browser.

Customer support

For any urgent queries, the prompt live chat operators are on hand 24/7.

Canadian players can also receive support by sending an email to [email protected].

Unfortunately, no phone assistance is mentioned on the website.

Where does Casilando shine?

Casilando was born Whitelabel in 2017 by the White Hat Gaming Limited. The platform has since become a favourite among Canadian players for its distinct features and services, such as:

• Licensing: Like any online casino worth its salt, Casilando is regulated and licensed by the UK Gambling Commission, the Malta Gaming Authority and the Swedish Gambling Authority.
• Game Developers: The platform features games from some of the most in-demand game developers, such as Evolution Gaming, Microgaming, BB Games, Eyecon, Relax Gaming and 1×2 Gaming.
• Game library: Casilando has a vast and diverse library of 1,000 games, including Video Poker, Blackjack, Roulette, Slots, Jackpots, Baccarat, Classic Slots, Live Casino, Table Games, Bingo and many more.
• Payment and Withdrawals: Withdrawal requests are approved within 48 hours, after which payment is processed. Casilando accepts payment methods like Visa, Neteller, Sofort, Skrill, among others and allows for charge-free withdrawals.
• Mobile: Casilando has a dedicated mobile application available on Windows, Android and iOS.
• Responsible Gambling: The casino has built-in systems that keep user activities safe by allowing for playing and deposit limits. It also encourages players to take a timeout after a playing session elapses.

Where does Casilando fall short?

While Casilando has positioned itself as a giant in the Canadian online casino space with the best features, there are a few aspects of the platform that could do with an upgrade:

• Customer Service: Although Casilando offers customer support via live, 24/7 live chat and email, there is no phone assistance.
• Withdrawal Methods: Users can’t find out about the withdrawal options available in Canada without consulting customer support or making a deposit.
• FAQs: The casino is yet to add a frequently asked questions (FAQs) section which would aid users with any issues.

What is Casilando best for?

Casilando has carved a niche among Canadian players despite only entering the fray in 2017. One of the most significant features on the platform is the loyalty points system, which increases per C$10 staked on games.

The returns on each game differ and players can rack up many points, redeeming them at a minimum of 250 points. A VIP level allows users to withdraw above the maximum weekly withdrawal limit of C$25,000.

Is Casilando right for you?

Casilando offers one of the best casino experiences in the Canadian casino space, with upsides and downsides that define users’ experience. For users who want a casino with a great game library, a well-developed mobile app and encourages responsible play, Casilando is the go-to choice. Otherwise, players who want better customer service and FAQs might benefit from other alternatives on our list.