CasinoJoy Bonus Codes, Offers and Review

How We Rate CasinoJoy | In-Depth Review

When reviewing Casino Joy, our team of experts rolls up our sleeves and dives right in to give players the real scoop. We create test accounts to see how quick and easy it is to sign up and manage funds.

Then we take the gaming library for a spin, testing a wide variety of slots, table games and live dealer options. We also chat with customer service to evaluate their helpfulness.

By experiencing Casino Joy first-hand and holding them accountable to strict standards around licensing, responsible gaming measures and more, we aim to equip Canadian gamers with everything they need to feel confident choosing a quality entertainment option that fits their preferences.

Our detailed evaluations are done to better this thriving, dynamic industry we care deeply about.

CasinoJoy Overview | Our Reviewers Found

Protocol for Verifying the Accuracy of Data

Registration Process Preview

Payments 4 /5

Interac

Neteller

Neosurf

Skrill Moneybookers

Bank Transfer

EPS

Sofort Banking

Multibanco

Poli

Litecoin

Ethereum

Dogecoin

CASHlib

Bitcoin Cash

CashtoCode

Rapid Transfer

MiFinity

Jeton

Tether

Binance

Google Pay

eZeeWallet

Tron

American Express

Bitcoin Wallets

Pay by phone

Pay by Sms

MasterCard

Flexepin

Apple Pay

Paysafecard

Visa

Canadians have a wide selection of deposit and withdrawal options at Casino Joy including Interac, Visa, Mastercard, MiFinity e-wallet, and nine cryptocurrencies like Bitcoin and Ethereum.

Crypto deposits can also be made through intermediaries Skrill and Paysafecard using Chain Valley. Withdrawal times are fast with most cashouts processed within 48 hours.

Casino Joy deposit process

1. Log into your Casino Joy account and click on your balance in the top right corner or the “Deposit” button in the side menu
2. Choose the method you want to use to deposit money
3. Enter the amount you want to deposit
4. Select a bonus or enter a promo code if applicable
5. Click on the “Deposit” button
6. Provide the banking details required in the Payment Gateway.

What is the Casino Joy minimum deposit?

The minimum deposit at Casino Joy is C$20 across all payment methods. While this creates accessibility for new players, you’ll see that the maximum deposit varies.

For example, traditional options are capped at between C$1,000 and C$3,000 while cryptocurrencies allow maximum deposits between C$25,000 and a massive C$1.5 million for large bankrolls.

Casino Joy withdrawal process

Casino Joy makes it very easy for you to withdraw your funds:

1. Log into your Casino Joy account and click on your balance
2. Select  the “Withdraw” tab
3. Choose your withdrawal method
4. Enter how much you want to withdraw
5. Enter your wallet address or email address/destination account
6. Click the “Withdrawal” button to complete the process

Casino Joy withdrawal time

Casino Joy withdrawal requests are processed within 24-48 hours from Monday to Friday. Additional time may be needed depending on the payment method, extra verification steps, or holidays. Withdrawal limits are C$500 per transaction, C$500 per 24 hours, C$3,500 per week and C$15,000 per month.

Crypto withdrawals take less time but have the same limits. Interac can facilitate near instant withdrawals but additional banking approval causes slight delays.

Reasons for Casino Joy payout problems

• Your identity verification is incomplete or needs updating
• You have uncleared bonus wagering requirements
• There are technical issues like website outages or glitches

Casino Joy fees

Casino Joy does not charge any fees for transactions. But payment providers may impose charges that are beyond the casino’s control.

As per the terms and conditions, players are responsible for any exchange rate premiums or third-party fees incurred during deposits and withdrawals at Casino Joy.

Payments verdict

• Payout time: Withdrawals are processed within 24-48 hours Monday to Friday, with some delays possible for extra verification or holidays
• Payment methods: Canadians can use Interac, Visa, Mastercard, MiFinity eWallet, and 9 cryptocurrencies including BTC and ETH
• Payout limits: Players are restricted to C$500 per transaction and per day, C$3,500 per week  and C$15,000 per month
• Overall verdict: Casino Joy offers fast 24-48 hour withdrawals and a nice variety of traditional and crypto payment options. Though the limits seem restrictive, they can be increased through the VIP program for loyal players.

CasinoJoy Payments vs Other Casino Payments

Licensing & Security 4 /5

Our team of experts thoroughly examined Casino Joy to ensure it provides a safe and licensed gambling environment for Canadians.

We can confirm the site is licensed by the Curacao Gaming Control Board (License OGL/2024/112/0974) and implements encryption technology and fraud monitoring to protect players’ personal and financial data. Fair gaming is also guaranteed through RNG testing by independent auditors.

Curacao

162413

Is CasinoJoy Legit?

We checked and confirmed that Casino Joy holds a valid gaming license from the Curacao Gaming Control Board (License OGL/2024/112/0974), meaning that it is subject to strict regulations for fairness, player protection and responsible gambling.

The license proves that independent authorities rigorously audit Casino Joy’s games, security protocols, and operational integrity on an ongoing basis. Players can trust their funds and data remain secure.

Is Casino Joy safe?

Casino Joy is a high-quality gaming platform that boasts great security, including:

• 128-bit SSL Version 3

Customer Service 5 /5

Canadians at Casino Joy can reach customer service 24/7 via live chat located in the corner of the website. Support is also available by emailing [email protected] for general queries or [email protected] for verification matters.

While there’s an FAQ that provides self-help resources covering the basics, the live chat delivers the quickest responses to any issues. Support is currently provided in English, German, and Portughese.

How to contact Casino Joy

The quickest way to reach Casino Joy’s support is through the live chat widget located in the bottom right corner of the site. Support is available 24/7 and response times are very fast. You can also email support questions to [email protected].

There is no phone number listed, which is inconvenient for urgent issues. All contact options are easily accessible without logging in first. The live chat seems to connect exclusively to real human agents, not bots.

How we tested customer support

Our experts contacted Casino Joy’s support team through email and live chat at different times of the day to see their average response times.

We asked for help covering everything from simple account questions to more complex technical issues to assess the knowledge level and professionalism of the support staff.

We found that the support agents provided quick, courteous, and accurate responses across both channels over the 24/7 schedule.

Customer support verdict

• Response time: Live chat connections are instantaneous while emails receive quick replies within a few hours.
• Staff availability: Support is available around the clock via 24/7 live chat.
• Overall experience: You can expect the support team to provide quick, accurate, and professional assistance regardless of how you contact them. However, a phone line would be nice for urgent matters.

Phone:

No phone available

Email:

[email protected]

Live chat:

Yes, 24/7

Where Does Casino Joy Shine?

• Access 5,000+ slots with limits from C$0.10 up to C$5K
• 360+ live dealer tables with exotic variants like Football Blitz
• Fast Interac, Visa, Mastercard, and crypto deposits
• Withdrawals are processed within 24-48 hours
• Earn up to 25% cashback and special offers through the VIP program

Where Does Casino Joy Fall Short?

• No phone support for urgent issues
• Withdrawal limits seem restrictive
• Lack of sorting options for live casino games

What Is Casino Joy Best For?

With over 5,000 slots, Casino Joy is a slot enthusiast’s paradise. You’ll always find new titles to try across an endless variety of themes, mechanics, and limits ranging from C$0.10 to C$5,000 per spin. Leading providers continually add the latest innovations so the thrills never stop.

Is Casino Joy Right for You?

With thousands of slots, generous welcome bonuses, and one of the largest live dealer libraries around, Casino Joy is a fantastic choice for slot fanatics, table game enthusiasts, live dealer aficionados, sports bettors, and new players alike.

You’ll always discover new titles and promotions thanks to frequently updated libraries across all gaming verticals including the sportsbook.

However, the lack of phone support and the inability to sort live dealer games by anything other than provider may frustrate some players. Additionally, while certainly solid, withdrawal limits could be higher and non-VIP players may find them restrictive.

But for most player types, especially slots, live casino, and sports betting fans, Casino Joy checks all the boxes for a fun, rewarding overall experience.