Golden Reef Casino Review & Bonus Codes

This Golden Reef Casino review brings updated information about Golden Reef Casino bonuses, games, transactions and efficient ways to contact support.

First glance at Golden Reef Casino

Golden Reef Casino Canada is part of the Casino Rewards group, owned by Apollo Entertainment Limited. Some related gambling platforms you may know are Casino Action, Yukon Gold Casino and Aztec Riches. The casino was launched in 2003 and runs on a Microgaming platform. Yet, you will also encounter products from other well-known software providers. 

The website holds three licenses, from the UK Gambling Commission, MGA and Kahnawake Gaming Commission. Thus, fair play and responsible gambling are delivered to the highest industry standards. 

About the registration process

To create an account, you have to provide basic details about yourself such as:

• Full name
• Place of residence
• Phone number
• Email address

Click the button on our page to access the registration form. Remember that all the details you provide when creating the account must be valid. Should any changes regarding your account details occur, you must contact the support team to update them. 

Bear in mind that you may have only one account. This Canadian gambling platform has the right to close any duplicate account and void any winning related to it. 

Verification checks

You also have to go through some additional checks once the registration is done. Hence, you must provide the following:

• Banking option proof: a copy of the used card, banking statement or a screenshot of the used e-wallet;
• Identity and age proof: a copy of your passport, driving license or government-issued identity card;
• Place of residence proof: a copy of a bank statement or utility bill.

If you offer false information upon registration or when providing the KYC documents, you risk having the account closed. In this case, the platform has the right not to offer a refund on the account balance. 

Games available to play

Once you log in, you’ll have access to over 800 titles. You shall try out various types of products that are divided into categories such as:

This Canadian casino is powered by Microgaming. So, most of its games are supplied by this provider. You’ll be able to play popular titles such as 108 Heroes, 9 Mask of Fire, Dark Matter, African Quest, 9 Pots of Gold, A Tale of Eves and Immortal Romance.

However, other game providers are also available. Punters will encounter products from Gameburger, Foxium, Slingshot and others. 

Slots and jackpots 

There are more than 600 slots and jackpots to try out here. To sort out products more easily, you can use some filters in the slots section. You can either select the number of lines, reels or even both. For examples, you can look for games with 25+ lines and 5 reels.

Players may also look for the little fire and ice icons in the top corner of the game tab. These indicate whether a slot is hot or cold. Some popular hot slots are Western Gold, Jurassic Park, Forbidden Throne and Candy Dreams. 

As for jackpots, they are mostly progressives and include titles like Atlantean Treasures, Cash Splash and Mega Moolah. Stakes can reach up to C$2000000. Moreover, there are two progressive jackpots exclusive to the Casino Rewards group, Treasure Quest and Casino Rewards 20 Year Celebration. 

Golden Reef Casino bonuses

Canadian punters may redeem a first deposit bonus or a welcome deal comprised of multiple deposits. But remember that these require a minimum deposit to be claimed.

Keep in mind to check out the terms and conditions before claiming any Golden Reef bonuses. You must keep an eye for wagering requirements, maximum cashout or payment restrictions. If you don't meet the wagering requirements of a promotion within 60 days of claiming it, the bonus and its associated winnings will be confiscated. 

Essential bonus rules and restrictions 

First of all, Golden Reef Casino bonuses can only be claimed once per person, household, IP address, payment method and email address. Unless stated otherwise, no two promotions can be combined. 

Moreover, the following actions are forbidden:

• Placing wagers in excess of 25% of the bonus amount;
• Using the double-up feature to increase a game's bet value;
• Placing even money bets on Sic Bo, Craps and Roulette. 

The available banking options

Once you create an account, you may deposit via several cards, e-wallets, instant banking methods, prepaid cards and even vouchers. Customers can use Visa, MasterCard, Interac, InstaDebit, MuchBetter, ecoPayz, Paysafecard and many others. 

All of these methods will be listed in the "Bank" section. After choosing a suitable method, select the amount you want to deposit and complete the necessary financial details. Remember that the minimum sum required per transaction is C$10. Also, all methods used to deposit on the site must be registered in your name. Otherwise, the payment won't be accepted, and further investigations might be carried out. 

Withdrawing methods and conditions

For withdrawals, the available banking options are Visa, Mastercard, Interac, eCheck, iDebit, Instadebit, ecoPayz, Express Connect and MuchBetter. The minimum amount you're allowed to cash out at once is C$50. This is a lot higher compared to other gambling sites, where the minimum is usually C$10. 

All withdrawals will be processed only after you successfully pass the verification procedure. Yet, a cashout may take quite a long time to be approved. The average processing timeframe is equal to 5 days. Also, if your wins are greater than the total deposits made across all partner casinos, you’ll be limited to withdraw C$4000 per week.

How to get in touch with support?

In case you have an issue, the customer support team is available 24/7. You can get in touch with an agent via:

• Live chat;
• Email: support@crhelpdesk.com.

The live chat feature can be accessed even if you are not logged in. But keep in mind that you might have to provide a few account details before an operator can answer your queries. For example, you may be asked to provide your name, email address and date of birth. As for email queries, the casino answers them in 48 hours. 

Responsible gambling tools

Golden Reef Casino offers several responsible tools to help Canadian players avoid any addiction.

Here are a few prevention tools:

• Cooling-off periods - between 24 hours and 6 weeks;
• Self-exclusion - at least 6 months;
• Possibility to set deposit limits;
• Referrals to problem gambling organizations.

To get more information about these tools or activate them, we recommend getting in touch with a support agent. Before claiming any Golden Reef Casino bonuses we recommend taking the self-assessment test. Also, do not hesitate to take action when you feel like gambling is affecting your daily life. 

Bringing closure on our Golden Reef Casino review

What we liked: This Canadian platform comes with lots of Canadian payment methods like Interac, iDebit and eCheck. The site's customer support team is available 24/7. This means that your issues can be solved at any time. Moreover, you can filter your slots by paylines and reels plus you have the option to play progressive jackpots that can reach C$2000000.

What we didn’t like: The interface looks very outdated and it loads quite slowly. Above all, there are some noticeable lags and glitches that might interfere with the gameplay. Last but not least, the minimum withdrawal is higher compared to the industry average.