Read our Grand Hotel Casino review to explore this platform’s features and learn about withdrawal times, login process, and Grand Hotel Casino bonus codes.
How We Rate
At CasinoBonusCA, we evaluate casinos objectively based on a strict rating process to give you the most accurate and up-to-date information. We prioritize transparency and honesty, which is why we evaluate and provide detailed information on a casino's licence, limits, fees, and other aspects that may impact your user experience. We take pride in our commitment to maintaining the highest level of integrity in our ratings, and our users can trust us to deliver unbiased and trustworthy verdicts of the casinos we evaluate.
Affiliate Disclosure
At CasinoBonusCA, we may receive compensation from our casino partners if you decide to register with them through the links we provide. However, we assure you that all the verdicts expressed are our own and reflect our honest and unbiased tests & analysis of the casinos we review.
Subscribers Only – Join Our VIP List to Get the Latest Offers
Subscribe to get the latest offers by email.
Your e-mail will not be shared with any third parties. By adding your e-mail you agree to receive daily casino promotions, and this will be the sole purpose it will be used for.
Grand Hotel Casino is a licensed gambling website. Besides the UKGC, MGA, and Kahnawake licensing, it is eCOGRA-approved.
Pros: Significant contribution when you wager on live casino; intuitive interface for the gaming section.
Cons: Only 415 games.
What you will get:
A welcome package, which consists of four deposit bonuses. The total you can grab is up to C$5560.
Remember this:
You will need to wager your first two match deals 200 times. The next two offers require 30x wagering. You can enter any affiliated website with your grand Hotel Casino account. Keep in mind that you cannot request withdrawals while having active promotions. Plus, the gambling site does not allow reversing deposits.
Rate this Bonus
19+, play responsibly. This offer is not available to players residing in Ontario.
Top Grand Hotel Casino Bonus Alternatives
50 FREE SPINS ON SIGN UP ON MECHANICAL CLOVER AT IZZI CASINO
19+, play responsibly. This offer is not available to players residing in Ontario.
Disclaimer Gambling Addiction
CasinoBonusCA takes problem gambling seriously! We are dedicated to raising awareness regarding gambling addiction by providing information, resources and warning signs so that our users can prevent it from taking over their lives.
Compare Grand Hotel Casino Ratings, Bonus and Features
19+, play responsibly. This offer is not available to players residing in Ontario.
19+, play responsibly. This offer is not available to players residing in Ontario.
19+, play responsibly. This offer is not available to players residing in Ontario.
19+, play responsibly. This offer is not available to players residing in Ontario.
19+, play responsibly. This offer is not available to players residing in Ontario.
19+, play responsibly. This offer is not available to players residing in Ontario.
Look & Feel
3.5
Look & Feel
4.5
Look & Feel
4.5
Look & Feel
4.0
Look & Feel
4.5
Look & Feel
4.0
Payout Speed
3.9
Payout Speed
5.0
Payout Speed
3.7
Payout Speed
4.4
Payout Speed
4.8
Payout Speed
4.0
Slot Games
4.0
Slot Games
5.0
Slot Games
4.0
Slot Games
Slot Games
5.0
Slot Games
Live Games
1.0
Live Games
5.0
Live Games
4.5
Live Games
Live Games
5.0
Live Games
Bonuses
3.5
Bonuses
3.5
Bonuses
3.0
Bonuses
4.3
Bonuses
4.0
Bonuses
3.8
Loyalty
5.0
Loyalty
5.0
Loyalty
1.0
Loyalty
Loyalty
5.0
Loyalty
Customer Service
4.5
Customer Service
4.5
Customer Service
4.0
Customer Service
4.1
Customer Service
4.5
Customer Service
4.0
Licensing
3.5
Licensing
3.0
Licensing
3.0
Licensing
5.0
Licensing
3.1
Licensing
5.0
How We Rate Grand Hotel Casino | In-Depth Review
In order to be the trustworthy and dependable point of reference for the iGaming market that Canadian players deserve, we provide reviews for secure and enjoyable gaming sites. To guarantee the quality of our reviews, we rely on a transparent methodology that we have spent years building and adjusting.
This is a standardized methodology, which means we inspect all platforms according to the same standards, without exceptions. In addition, we always ensure that the method is isolated from affiliate influences to remain objective.
With the help of our experts, we researched the player-friendliness of the platform, the quality of the games, the payment options, data-protection measures, and even Grand Hotel Casino bonus codes. We then put all the information together in this Grand Hotel Casino review.
Primarily, we examined the functionality and loading speeds of the site across several different browsers. After that, we inspected and confirmed the existence and validity of the platform’s licenses. As one of the key factors, we took the time to explore the number and variety of games and the providers responsible for the game software.
To test the speed and reliability of the banking methods, we deposited and withdrew funds into the account. Additionally, we explored the Grand Hotel Casino bonus codes and how they compare to the industry competition. We also researched and tested the wagering requirements, especially how they measure up to the industry standard.
Grand Hotel Casino Overview | Our Reviewers Found
Registration Process
2 mins
KYC Process
1-2 days
Game Types
Slots, Scratchcards, Roulette, Jackpots, Baccarat, Classic Slots, Blackjack, Table games, Video Poker
iDebit, Instadebit, Interac e-Transfer, MasterCard, Visa
Min deposit
C$ 10
First Deposit Bonus
up to $5560
Bonus code
Not Required
Protocol for Verifying the Accuracy of Data
Bonus claimed
Yes
Deposit sum
C$ 10
Deposit Methods
Visa
Game types played
Slots
Withdrawal sum
$0
Last Checked
April 4, 2023
Registration Process Preview
Look & Feel 3.5 /5
This gaming platform leans more towards simplicity rather than a flashy and showy design, making it so enticing to players. This approach to the interface design ensures that the gameplay is a priority, and nothing distracts from it. All the features are available at the top and the bottom of the screen, simplifying the navigation process.
This platform doesn’t have a dedicated app that you can download to your mobile device, but the website’s mobile version is completely optimized. You can choose what device, system, and even browser you want to use because it is compatible with all.
How to Complete the Grand Hotel Casino Login Process?
Access the official website.
Click on the large, green Click here to play button.
Enter your full name and email address.
Input your date of birth and gender.
Create a secure password.
Enter your address.
Input your phone number and your occupation.
Enter Grand Hotel Casino bonus codes if you have any.
Confirm that you are of legal age and agree to the terms and conditions.
Click on the red button to finalize the process.
How to Verify Your Account?
Make sure that the information in your official documentation and the information you used to create an account match up entirely.
Open the platform and access your profile.
Click on the Verify Account on the My Account page.
Upload the requested identification documents.
Wait for the operator to review the documents and confirm your identity.
KYC Documents
National Identity Card
Driving Licence
Passport
Utility bill
Bank statement
It is mandatory that your photos are clear, in color, and with all corners in frame. There must be no glare from the camera flash. If you do not comply with these requirements, your request might not be validated.
How to Close Your Account?
First, withdraw the funds from your account.
Contact customer support service through one of the available support channels.
Ask for your account to be closed.
Wait for a few days for your request to be processed.
Desktop Preview
This is a gaming platform with a straightforward setup. You won’t find any gaudy images and animations that will make you feel overwhelmed. There are 6 tabs at the top of the screen on the homepage, which will lead you to all the essential sections.
While the homepage’s background contains some thematic illustrations, they are in no way overwhelming and distracting. As far as the game lobby is concerned, the operator keeps it even simpler. The lobby is immersive and game-oriented, with dominant grey tones in the background and white letters.
In fact, the lobby is quite easy to navigate, as it has 7 tabs dedicated to the game categories, in addition to the 5 tabs at the bottom of the screen and 2 buttons in the top right corner. The game categories are For You, Favourites, Slots, Progressive Jackpots, Tables, Video Pokers, and Variety.
Looking up a specific game title is also a possibility, thanks to the search bar accessible at the top of the screen.
Mobile Preview
Mobile gaming has only been gaining in popularity in recent years, which is why it’s no surprise that operators strive to provide players with an elegant, player-friendly platform. Even though this gaming site doesn’t have a mobile app, you can still enjoy all its features on a mobile device through the fully-optimized mobile website.
When you compare the desktop and mobile versions of this website, you will notice no major differences. Microgaming, as the software provider in charge of the platform, takes full advantage of HTML-5 technology, which enables playing mobile games through browsers without any issues. This platform is fully compatible with all browsers, including Firefox, Opera, Safari, Edge, and Chrome.
Grand Hotel Casino Mobile App Review
Though the operator doesn’t provide an official app that can be downloaded to Android and iOS devices, you can still play without missing out. All you have to do is access the platform through your browser of choice.
Slot Games 4 /5
This game lobby is in the mid-range regarding the number of games it contains, at over 500. The biggest part of this number of games is dedicated to slot games, as they are the most popular online gaming venture among players.
Microgaming, as the sole software provider, offers a slot repertoire of over 400 titles with a wide range of themes, gameplays, designs, and minimum and maximum bets. While most slot games contain 3 and 5-reel designs with 10 pay lines, that doesn’t mean you can’t find different ones. There is no demo option on this gaming site, so you cannot test the games before betting real money.
However, many of these games have low minimum bets, so the risk is also low. Furthermore, they have an average return-to-player percentage of 96.24%, as audited and confirmed by eCOGRA.
Best Grand Hotel Casino Slots
Tiny Gods
Africa X Deluxe
Build the Bank
Cashville
Game of Thrones 15 lines
Fruit vs Candy
King of Crystals
Leprechaun Links
Pistoleras
Relic Seekers
This list of best slots was curated by our team of experts to bring forward the titles we think are worthwhile, because of the following reasons: they have high payout rates that exceed 97%, you can trigger innovative and fun features, or the betting range is inclusive for multiple types of players.
Highest RTP Slots
Bikini Party – 97.49%
Break Away Deluxe – 96.88%
Immortal Romance – 96.86%
Candy Dreams – 96.82%
Lady Earth – 96,80%
Scrooge – 96.74%
Dragon Shard – 96.70%
Kings of Cash – 96.68%
Astro Legends – 96.63%
Age of Discovery – 96.62%
Slots We Tested
Game
Provider
RTP
Immortal Romance
Microgaming
96.86 %
Cleopatra
IGT
95.7 %
Wild Scarabs
Microgaming
96.28 %
Thunderstuck II
Microgaming
96.65 %
Wonder Woods
Microgaming
96.03 %
Slots Game Types
Classic slots: 5+
Video slots: 350+
Progressive jackpots: 5+
This gaming site has everything from old-school classic slots to modern-day video slots and everything in between. Even if you are interested in the thrill that the jackpot slots provide, you can find options for those kinds of games as well.
Slots
Jackpots
Classic Slots
Live Dealer Games 1 /5
This operator doesn’t provide Canadian players with the opportunity to play its limited assortment of live game shows. Nevertheless, you can still experience the atmosphere of a land-based establishment by playing table games with pre-recorded live dealers, called Real Dealer games, created by Microgaming.
Roulette
Baccarat
Blackjack
Table games
Video Poker
Table Games
Roulette
Video poker
Baccarat
Blackjack
Sic Bo
Payments 3.9 /5
Ecopayz
Neosurf
Instant Banking Citadel
JCB
EcoVoucher
American Express
MasterCard
Flexepin
MuchBetter
Paysafecard
iDebit
eCheck
Instadebit
Visa
Interac
There are plenty of payment methods that you can choose from on this platform, including bank transfers, credit and debit card transfers, e-wallets, and even vouchers.
Grand Hotel Casino Deposit Process
Access your account on the platform.
Click on the red Deposit button in the upper right corner.
Choose a deposit method from the provided options.
Enter the deposit amount.
The money should appear in your account within seconds.
What Is the Grand Hotel Casino Minimum Deposit?
You can expect an average minimum deposit limit of $10 for all of the payment methods. This amount is accessible to most types of players, from casual punters who make smaller deposits and bets, to high rollers.
Grand Hotel Casino Withdrawal Process
Access your account.
Open the banking section.
Select your preferred withdrawal method.
Input the sum you want to withdraw.
Wait up to 48 hours for the request to be processed.
Grand Hotel Casino Withdrawal Time
The processing time on the platform is estimated at 48 hours, but that doesn’t mean it cannot be subject to change. The request processing could take less than that, but it could also take more. In fact, the withdrawal processing is often delayed due to issues with your account.
Reasons for Payout Problems
Not enough funds in the account
KYC procedure not completed
Playthrough requirements haven’t been met
Suspicious account activity
Problems with the payment host
Casino Fees
As a general rule, this gaming site doesn’t charge any transfer fees, regardless of whether you are making a deposit or a withdrawal. However, if you choose to withdraw your funds to a different currency, that withdrawal will be charged with a 2.5% conversion fee.
Grand Hotel Casino Payments vs Other Casino Payments
Because we know that players’ major concern is security, we examined licenses, and we searched for any security certifications, then we put it together in this section of our Grand Hotel Casino review.
Trustworthiness
Details
Company
Apollo Entertainment Limited
Year of establishment
2008
No. of Employees
Not Disclosed
Accepted Currencies
CAD, GBP, EUR, USD
Registration Number
C45483
Address
122, Andrea Debono Street, Naxxar, Malta
Kahnawake Gaming Commission
Active
Is Grand Hotel Casino Legit?
Canadian punters can rest assured, as the casino is legitimate and operates according to the policies of Kahnawake Gaming Commission. The policies are created with the goal of protecting the players, and they are meant to ensure fair game outcomes, and timely payouts.
Is Grand Hotel Casino Safe?
The casino is safe, and it holds an SSL encryption certificate, that proves that all the data stored at the casino is encoded and, therefore, secure from any threats.
Moreover, you have access to plenty of resources that can help with problem gambling, such as third party gambling therapy organizations.
eCOGRA
SSL encryption
Customer Service 4.5 /5
No matter how knowledgeable you are about online gaming platforms and how well the platform is designed, issues happen. That is why we need a competent customer support service to respond quickly. The customer support desk on this platform consists of 2 different channels – live chat and email address.
How to Contact Grand Hotel Casino?
You can access the customer support desk through the Help tab at the bottom of the game lobby screen. You can opt for the live chat or the email address.
If you do decide to go the email route, you should make sure to specify which platform you are having an issue with, as this is the email for all of the operator’s sites.
How We Tested Customer Support?
In order to get a clear picture of the state of the customer support service, we contacted the live chat several times over a longer time period. That enabled us to test out the response time, professionalism, and of course, expertise of the agents.
We’d like to point out that the bot is sometimes not up to the standards, as it can disconnect rather than transfer you to a real agent. However, we only had this happen once out of many trials.
We also messaged the email address with similar questions about the platform security, Grand Hotel Casino bonus codes, wagering requirements and the VIP programme. The responses from both channels were relatively quick and professional.
When it comes to a VIP programme, this gaming site belongs to the Casino Rewards loyalty programme, which rewards you with 1 point for every $10 bet made on slots. For every 50 points, you can get 1 status point, which will help you climb the rewards ladder.
You become a VIP club member as soon as you register – level Green is your starting point. As soon as you earn 1 status point, you get upgraded to the Bronze level. The Silver level requires 6 status points, whereas the Gold level requires 81. If you want to reach Platinum, you will need to earn 201 status points, and for the ultimate Diamond level, you will need 401 points.
VIP Levels & Benefits
Benefits
Green
Bronze
Silver
Gold
Platinum
Diamond
VIP points for gameplay
Yes
Yes
Yes
Yes
Yes
Yes
Weekly promotions
Yes
Yes
Yes
Yes
Yes
Yes
Exclusive weekly promotions
No
No
No
Yes
Yes
Yes
High roller bonus
No
No
No
Yes
Yes
Yes
Personal VIP host
No
No
No
No
Yes
Yes
Higher bet limits
No
No
No
Yes
Yes
Yes
Where Does Grand Hotel Casino Shine?
Microgaming, as the only software provider, offers an admirably diverse game assortment with a variety of betting limits, themes, and ranging volatility.
There are numerous payment methods to choose from, all of which are secure and reliable.
There is a thorough VIP program which contains many different rewards, where you can progress through easier than on most platforms.
Where Does Grand Hotel Casino Fall Short?
You will not be able to test a game’s features out without betting real money.
The minimum withdrawal you can request is very high, at $50.
What Is Grand Hotel Casino Best for?
The platform manages to stand out from the competition because it has a game collection that is focused on quality rather than quantity. The slots are developed by top provider Microgaming, who is renowned for innovative features, great variety of themes and the Mega Moolah jackpot series.
Is Grand Hotel Casino Right for You?
Those who are looking for a good quality slot range might enjoy this simple, elegant gaming platform. The 550-game collection contains the rare Mega Moolah titles that have an impressive jackpot of $7000000. However, be aware of the high minimum withdrawal of $50.
Slots
Jackpots
Classic Slots
Roulette
Baccarat
Blackjack
Table games
Video Poker
Ecopayz 
Neosurf 
Instant Banking Citadel 
JCB 
EcoVoucher 
American Express 
MasterCard 
Flexepin 
MuchBetter 
Paysafecard 
iDebit 
eCheck 
Instadebit 
Visa 
Interac 
Kahnawake Gaming Commission
