PlayGrand Casino Canada Bonus Codes & Review

In this PlayGrand Casino review, we’ll look over all its features and other important information so that you make an informed opinion about it. We have gathered all the essential details found on their website and other such materials. Further, we have spoken to different members to learn their opinion. We’ve also registered and played personally on the platform to see for ourselves how good PlayGrand Casino is.

Loyalty programme and types of promotions available

As a member, you can access some PlayGrand Casino bonus codes, which redeem promotions such as welcome package, extra rounds, no deposit, and an offer for the first time you credit your account. What is more, you may also participate in the grand draw, a lottery in which members enter automatically. Each C$50 wagered equals one ticket.

As for the loyalty club, for every C$10 you bet on the platform, you will receive a certain number of points, depending on the game type played. 

You cannot withdraw promotional credits or loyalty points before you complete all their requirements, but funded money can be cashed-out at any time.

Tips: To see the total number of loyalty points gathered, go to the “My Account” section.

Each 200 loyalty points are worth C$1. When you reach this sum, you can start redeeming them.

Be aware:

1. You can’t stake more than C$5 in a single bet while having an active promotion.
2. Any unused promotional credits expire within 30 days and are removed, same as the loyalty points, should your account have no activity during the period.
3. The maximum number of loyalty points you can redeem in a day is 10.000, and the minimum is 200.

Recommendations: In comparison with the top online casinos, the PlayGrand Casino bonus offers are not so many, and the loyalty programme could provide much more.

Sign-up, account details, and customer support

To join PlayGrand Casino, you need to follow three essential steps:

1. Click the Sign-Up button on the top right of the website;
2. Input your details and personal information;
3. Confirm your identity.

By opening an account, you agree that, as the third step mentioned, the casino may perform verification checks on you, such as:

• Email verification – the casino may send a link to your address;
• Documents verification – to prove your identity, age, address, proof of ownership over the payment method, and legality of funds used.

If you do not place any bets through your account for 12 consecutive months, it shall be deemed inactive. The casino staff will notify you via email at this stage. If your account remains inactive after 30 days of being notified, a monthly fee of C$5 will begin to get deducted until your balance reaches C$0.

In case you ever encounter any trouble, you can contact the player assistance staff of PlayGrand Casino via live chat or email. Their address is support@playgrand.com. The live chat option is available 24/7.

Be aware: If you don’t provide ample enough documentation for verification, PlayGrand Casino online will close your account and return the residual balance to you up to the sum of your initial deposit.

If your account is inactive and its balance is at C$0 for six months or more, it shall be closed.

Games types and software providers

You can play on any of the over 1300 games available on this platform.

These are all provided by 1X2 Gaming, 2 by 2 Games, 4ThePlayer, Adoptit Publishing, Ainsworth, Alchemy Gaming, All41 Studios, Apollo Gaming, Asylum Labs, Barcrest, BB Games, Big Time Gaming, Bla Bla Studios, Black Pudding, Bulletproof Gaming, Cayetano, Colossus Bets, Concept Gaming, Crazy Tooth Studios, Dice Lab, Dtech Gaming, Electric Elephant, Eurostar Studios, Evolution Gaming, Eyecon Gaming, Fantasma Games, Felt Games, Fortune Factory Studios, Foxium, Fuga Gaming, Gameburger Studios, Games Inc, Games Warehouse, Genesis, Gold Coin Studios, Golden Rock Studios, Green Jade, Hacksaw Gaming, Half Pixel Studios, Hurricane Games, Imagina, Iron Dog, Jade Rabbit Studios, Just For The Win, Kalamba, Leander, Lightning, Live 5 Gaming, Magic Dreams, Max Win, Meta Games Universal, Microgaming, Multicommerce, Mutuel, Neon Valley Studios, Netent, Nolimit City, Old Skool Studios, Pear Fiction Gaming, PG Soft, Playko, Play’N Go, Probability Jones, Pulse 8, Push Gaming, Quickspin, Rabcat, Red Tiger, Reflex Gaming, Relax, Revolver Gaming, Sapphire Gaming, Seven Deuce, Sigma Gaming, Silverback, Skywind, Slingshot Studios, Snowborn Games, Spearhead Studios, Spieldev, Spin Play Games, Stakelogic, STHLM Gaming, Storm Gaming, Stormcraft Studios, Sunfox Games, The Games Co, Touchstone Gaming, Triple Edge Studios, Wazdan, Wild Streak, Yoloplay

Besides the usual game types such as slots, table games, and live casino you can enjoy, there are also quite a few jackpot ones. One of the most well-known titles is Mega Fortune, the slot famous for crowning many millionaires. This progressive jackpot is a classic five reels, three rows, 25 bet video slot with multiple coins. It features scatter wins, extra rounds, and wild substitutes. Furthermore, you can try it for free before deciding to place any real money bets on it. You can win two types of jackpots on this slot, the Rapid Jackpot and the Major Jackpot, each with different prize potentials.

PlayGrand Casino licensing

The platform was launched in 2015, and it runs on a White Hat Gaming white label. It’s registered in Malta(C73232), United Kingdom (52894), Germany(18Li7478), and under the Swedish Gambling Authority.

The latter is important as it is a Swedish institution that ensures the legality, safety, and reliability of the gambling market. It awards licenses only to trustworthy establishments and provides consumers with the tools they need for fair gaming while maintaining a transparent and balanced market. Also, among its goals is reducing the potentially harmful social effects that gambling could entail. 

Recommendations: As PlayGrand Casino online is registered in different places with trustworthy licensing, it can be deemed reliable. Most likely, you won’t run into any legal issues or get scammed if you gamble here.

Making transactions on PlayGrand Casino online

The payment providers you can choose to add credits to your account with are Interac, Visa, InstaDebit, MasterCard, MuchBetter, Interac e-Transfer, Neosurf, and Paysafecard.

For withdrawals, you must select the same method as for the funding. If not available for objective reasons, the casino will accommodate another method. Still, you may need to show documentation for it.

Important: The maximum that you can win in one single bet is C$250.000. Furthermore, should you win more than C$100.000, PlayGrand Casino online will pay you in ten instalments of 10 per cent monthly. Jackpot wins over 250.000 may take up to 30 days to get delivered.

Specific methods may only be made available by the casino, subject to the fulfillment of certain conditions. Cash-outs are capped at C$10,000 in a single week, except for VIP players.

Tips: The pending period for withdrawals is up to two days. 

Jackpot wins do not have any cap on them.

Be aware: You cannot cash-out if you have not completed all your account’s verification checks.

As your account’s currency, CAD will automatically get set unless you are located in a foreign nation. You must use your local currency or EUR if not available. Not abiding by this rule will cause you to lose any winnings you may have.

Recommendation: Multiple players have complained that the withdrawal process is unpleasant and can sometimes take longer than promised. We recommend looking at our list of fastest withdrawal casinos for a bigger picture of what others are offering.

Responsible gambling tools at hand at Playgrand Casino online

While gambling here, if you ever feel that your habit might be getting out of hand, you can use one of these methods to limit it:

• Self-Imposed limits – weekly, monthly, or daily limits on the deposits you make. Increasing this limit takes 24 hours, and decreasing it is instant. Also, you can choose to get logged out after a specific time;
• Hourly Reality Check – Once per hour, you will get reminded of your total bets and losses;
• Time-Out – Block yourself temporarily from PlayGrand Casino (24 hours up to 6 months);
• Account Closure – Can be done quickly and easily at any time by contacting support;
• Account History – Access the full history of bets and deposits;
• Self-Exclusion – The casino will prevent you from using your account for a specific period predetermined by you.

The casino, as well as us, CasinoBonusCa, will always encourage players to keep safe and informed. This is why we recommend being informed about organizations that can lend a helping hand when needed, such as the Responsible Gambling Council. This structure was created to review the evolution of the impact gambling can have on public health and find ways to operationalize betting within the public health model. They are also a source of information and counseling for those in need. As gambling is always evolving, so do the risks, and organizations like this are dedicated to keeping up and providing up to date measures.

Tips: During “Time-out” and “Self-Exclusion” your balance will not change in any way, but you will not be able to access it until the period passes.

Be aware: Bonuses may expire while you have locked yourself out of your account, and they will not get reimbursed in any way.

Recommendations: We must offer our positive recommendations on the responsible gambling site for PlayGrand. It has many measures that prove to be very helpful.

PlayGrand compared to other casinos

Pros: Compared to most other gambling platforms, PlayGrand has a better license and much more games to play on. Furthermore, its support services are 24/7, and it’s easy to register an account. There are many tools for responsible gambling, also. Moreover, there are quite a few jackpot games to play on. Finally, there are many types of games to enjoy here, from an extensive selection of game providers.

Cons: It’s a negative that there are not many currencies to choose from and that the payment process may be unpleasant, especially on the withdrawal side, as some players mentioned. To add to the negatives, there aren’t many promotions to enjoy here, and the loyalty programme does not offer much.

References

• Swedish Gambling Authority;
• Mega Fortune;
• Responsible Gambling Council.