SpinGenie Bonus Codes, On Registration Offers and Review

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The casino’s founders

SpinGenie was founded in 2014 by SkillOnNet Ltd. The company entered the iGaming industry in 2005 and offers white label and full turnkey solutions. They offer services like games, processing payments, risk management tools and gaming license coverage.

This online casino holds a licence from Malta Gaming Authority.

SpinGenie Promotions

Have a look at our SpinGenie promotions list to see what offers are available at the time. As a new member, you are able to take advantage of welcome bonuses that can be claimed on your first deposit.

Follow the next steps to redeem one of the offers:

1. Pick the bonus from our list;
2. Press the promotional button;
3. Become a member of the website;
4. Make the requested minimum deposit.

However, make sure you check out the Terms and Conditions first. Keep reading to find out some important facts about the SpinGenie promotions, including some important rules you must follow.

Learn what wagering requirement means

Unless otherwise stated in the promotional terms and conditions, all SpinGenie promotions come with a 30x wagering requirement.

This casino has three types of wagering requirements when it comes to an offer:

• Standard wagering: bets placed on any game except Slots and Scratch games don’t contribute towards the wagering requirements;
• Mixed wagering: bets placed on other games than Slots and Scratch will count 10% towards the wagering requirement;
• Special Mixed wagering: bets placed on certain games that are not part of the Slot or Scratch category will count 50% towards the wagering requirement.

Always complete the wagering requirements before trying to cash out. If you don’t do so, the bonus and winnings associated will be confiscated. The request can be on the bonus, deposit amount or, in some cases, for both of them.

What else to take into consideration

While doing our research for the SpinGenie casino review, we discovered that the maximum bet you can place while playing with SpinGenie promotions is 10% from the bonus amount or C$5. If you don’t comply with the rule, the site is entitled to cancel your bonus.

If not otherwise stated, a promotion must be used within 30 days of activation. For SpinGinie promotions that come with no deposit, you have at your disposal 24 hours to use the offer and complete all requirements.

Irregular playing and prohibited practices

The casino considers certain practices as bonus exploitation. Some examples are:

• Low margin staking, equal betting, zero risk wagers or hedge betting;
• Increasing the balance then changing the gaming strategy significantly to complete the wagering request;
• Using a betting system or placing even money bets on Roulette and Baccarat;
• Changing the currency to complete wagering requirements;

With such actions, the casino is entitled to void a bonus and any winnings associated. Also, they can revoke a player’s right to claim further SpinGenie promotions.

Register at SpinGenie

Become a member of SpinGenie by completing the registration process with the next details:

• Full name;
• Date of birth;
• Place of residence;
• Email address;
• Phone number.

To activate the account, you must access the email sent to the address used to register.

Keep in mind that you are entitled to create only one account. Players that allow other members to use their account will have it closed.

Prove you are over 18 years old

The casino verifies if all players that join the platform are of legal age by requesting documents such as:

• Copy of passport;
• Copy of driving license;
• Copy of an official ID Card.

Members that are not over 18 years old will have their accounts permanently closed.

Banking options

Once you decide to place a deposit, you are able to choose from Interac, MasterCard, Visa, ecoPayz, MuchBetter, PaysafeCard and AstroPay. The minimum amount you may deposit starts from C$10.

After you place the deposit, you’ll receive a confirmation via email. The site also reserves the right to contact you verbally to confirm a deposit. You are allowed to use only payment methods registered in your name. If you try to fund your account with a method that is not yours, the casino will void any winnings generated from that deposit. Also, the deposit amount will be returned after a 20% administration fee is deducted.

All about withdrawals

For withdrawals, you may pick from options such as Wire Transfer, Visa, Paysafecard and ecoPayz. The minimum amoun is C$10 and C$50 for Wire Transfer. The casino allows withdrawals of C$5000 per transaction, and you don’t have any limits regarding to how much you’re able to cash out.

You don’t have any fees for cards and e-wallet transactions, but Wire Transfer will incur a fee of C$10 for cashouts lower than C$500.

To keep in mind before making a transaction

Before any transaction is approved, the casino will conduct some additional checks on your account. Players will have to provide:

• Copy of Driver’s License;
• Copy of the card used;
• Copy of up-to-date utility bill;
• Bank statements;

If it turns out you used incorrect details to register, the platform has the right to close your account. Also, any bonuses and winnings associated will be voided.

In case you have an outstanding deposit, the processing of a withdrawal request can be delayed.

Games collection

This Canadian casino has a vast collection of games containing more than 2500 products. Their titles are divided into the next categories:

• Slots;
• Table games;
• Jackpot games;
• Roulette;
• Blackjack;
• Live casino;
• Scratch games;
• Other.

The game portfolio comes from a collaboration with software developers such as Netent, Just For the Win, Yggdrasil Gaming and Microgaming.

This online casino comes with an advanced filtering system, and you can divide the games by:

• Provider
• Type
• Min-max bet
• Game tab
• Star rating.

Slot titles available

Players that desire to try out the slots available have at their disposal games like Big Bass Bonanza, Wolf Gold, Book of Dead, Mustang Gold, Fire Joker, Sweet Bonanza, Buffalo King Megaways, Great Rhino and 9 Masks of Fire.

Each game comes with an info button that, if you press, you can see details like the maximum bet, paylines, reels, game provider and what bonus features it has. Depending on the product you choose, the maximum wager allowed can go up to a maximum of £500.

Table games available and bet limits

You have options from providers such as Playtech and Pragmatic Play, which comes with a lobby that offers an extensive range of titles when it comes to live dealers. You have at your disposal:

Live casino

The live options are available from the Pragmatic Play lobby and start with a minimum bet of C$0.20. You can play Roulette, Blackjack, Baccarat, live shows and others. There is no Sic Bo option available.

Before you start playing, you can check the thumbnail of the game to see how many seats there are available.

Always play responsibly

To make sure all players are playing in a safe environment, the casino offers various responsible gambling tools such as:

• Deposit limits: daily, weekly or monthly limits;
• Take a break: periods of 24 hours, or 1 to 6 weeks;
• Self-exclusion: periods of minimum six months up to 5 years;
• Reality check: set a reminder for your game session.

Additionally, they offer the possibility to limit the promotional materials related to gambling you are exposed to. Access their “Responsible Gaming” section and access many other resources such as minor restrictive tools, links for official gambling addiction organizations and more.

Before claiming SpinGenie promotions, consider making use of the responsible tools available. For example, you can set a daily limit on the maximum amount you may fund your account with.

Contact the support team

You can contact the customer support team via:

• Email: [email protected]
• Live chat feature – available from 06:00-00:00 GMT.

To use the live chat, you have to log into your account. However, if you choose this method, you’ll wait a few hours to respond. We tried the feature for ourselves when making the SpinGenie casino review and asked a few questions about SpinGenie promotions. It took more than one day to receive an answer.

How to submit a complaint?

To place a complaint, you have to get in touch with the customer support team. When sending the request, make sure to mention these details:

• Your account username;
• Your first and last name;
• Explanation of your complaint;
• Specific dates and times related to your claim.

If you are not satisfied with the answer, you may escalate the complaint to a manager. It will take up to 96 hours to receive an answer.

Players are also entitled to contact an ADR provider if they are not satisfied with the outcome of their complaint. The site collaborates it Ecogra. To contact them, access the official site of the ADR.

Where SpinGenie Casino shines

SpinGenie Casino offers its players a safe framework for their casino games. In doing so, users enjoy several benefits, including the following:

• Over 1,500 games available: SpinGenie offers a wide selection of different games. These are divided into the categories Slots, Instant (Slingo and Scratch Cards) and Casino (Roulette, Blackjack, Baccarat and Poker). Among them are games from various well-known manufacturers, such as Netent and Evolution Gaming.
• Website loads quickly: The website works well and is suitable for mobile use. It runs flawlessly on smartphones and tablets.
• Reputable licensing: SpinGenie is licensed by the Malta Gaming Authority. The licensing is one of the best in the industry which gives the provider respectability and makes playing there safer.
• Trusted payment methods: With Visa, MasterCard, Interac, Paysafecard and ecoPayz payment methods, the platform offers some secure payment methods, although not too many.

Where SpinGenie Casino falls short

Despite its many advantages, users at SpinGenie Casino also have to make do with some not-so-positive aspects.

• Relatively low withdrawal limit: the limit for withdrawals is C$5,000 per transaction, but a maximum of C$10,000 is allowed every 30 days.
• Wiretransfer fees: Cashouts via wiretransfer are subject to a C$10 fee – but this only applies to withdrawals under C$500.
• Limited contact options: There is a live chat, but it is only available between 6:00 and 00:00 GMT and only for logged-in users. Experience has shown that it takes a very long time, sometimes hours, to get an answer. There is also e-mail support.

What SpinGenie is best for

A special advantage that SpinGenie offers is the extra fast payout of winnings. Within one day, requests are usually processed, but in the end it always depends on the payment method. With e-wallets, the money can arrive in the account within minutes, while bank transfers and credit cards can take between 2 and 7 days.

Is SpinGenie right for you?

The SpinGenie platform scores with its short payout period and the general range of games. Particularly noteworthy is the license from the MGA, which makes using the provider a safe affair.

Somewhat negative are the limited contact options if there is a question after all. However, the FAQ section can help in many cases, as it already answers the most important questions.