In this Whamoo casino review, we’ll go over all there is to know about this platform, so that we can inform gamblers like you before joining. We have gone through all the information from its website and placed bets ourselves on its games to comprise this review.
How We Rate
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WELCOME PACKAGE OF UP TO C$900 + 220 BONUS SPINS AT WHAMOO CASINO
1st deposit: 50% up to C$300 and 150 free spins on Book of Fallen or other incentives
2nd deposit: 50% Bonus up to $300 and 30 free spins on Hot to Burn hold & spin
3rd deposit: 75% up to $300 and 40 free spins on Big Bass Bonanza
Promotional Details
For players opening new accounts on the casino’s website, there is a welcome package for a minimum C$20 first deposit. The site offers more than one option for your first deposit. For your first deposit, you have to go to the cashier section and move the slider until you reach the offer that works best for you.
You have the option of getting only 300 free spins, no percentage bonus, 100%, and no free spins or sliding between the two and selecting an option with different values for both. The wagering requirement is 30 times the value of the bonus plus the deposit, and it has a 7-day availability period.
Pros and Cons
Pros
Bonus funds can also be used for live games
Free spins are available for a popular game from Pragmatic Play
Cons
The wagering of both the bonus and deposit value can be too high
Bonus Verdict
For new players who wish to try out different casino games, this offer is ideal. The bonus includes funds that can be used to play a variety of titles, including slots and live dealer games, as well as spins.
Rate this Bonus
19+, play responsibly. This offer is not available to players residing in Ontario.
Top Whamoo Casino Bonus Alternatives
50 FREE SPINS ON SIGN UP ON IZZI ART AT IZZI CASINO
19+, play responsibly. This offer is not available to players residing in Ontario.
Disclaimer Gambling Addiction
CasinoBonusCA takes problem gambling seriously! We are dedicated to raising awareness regarding gambling addiction by providing information, resources and warning signs so that our users can prevent it from taking over their lives.
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Entertainment and benefits at Whamoo casino online
You might not want to jump head-first into your experience at Whamoo casino online, and that’s ok. If you wish first to try out the platform without any risk, you can select “Play for free” on any game you see on the homepage, except for live casino. In this mode, you will play the games, but you will not stake any money at all.
The 1000+ games on this website are supplied by Amatic, BFGames, Gamomat, NetEnt, Pragmatic Live, Pragmatic Play, and StakeLogic. Also, there are quite a few slots from Wazdan, a supplier known for offering high volatility levels.
You can enjoy the games with these promotions:
The welcome package (extra rounds and matches for the first three top-ups) – for this offer, you have the option to design your promotion, as you choose between matches and extra rounds combinations;
Pick.Play.Pleasure. (Weekly Monday Whamoo bonus offer) – choose from separate rewards;
Weekly choice – each week, you can choose between three separate offers;
Recurring Wednesday promotion;
Friday extra rounds on slots.
At Whamoo casino online, each day will bring a different offer, as the platform has a Promotions Calendar programme available.
What is the Superstar Programme, and what do you get from it?
As you gamble at this casino and place real money stakes, you also collect points. You get 1 point for betting C$10 on Slots or Scratchcards and 1 for every C$60 on Blackjack and Poker. You can use them to advance through the Superstar Programme levels and redeem gifts. The rewards are:
Weekly extra rounds on slots;
Personal VIP manager;
VIP chat support;
VIP tournaments;
VIP weekly cashback;
More special temporary gifts.
To keep Superstar Level, you need to collect the following number of Points over three months:
Level 2 – 5000;
Level 3 – 12,000;
Level 4 – 30,000;
Level 5 – 60,000;
Level 6 – 120,000.
All offers you obtain from the programme have a 40-times wagering requirement. The casino will determine your Superstar level based on your previous three months of activity.
These points have no monetary value and can only be used for items at the Superstar Shop, where you can redeem your gifts.
Bets placed on Live Games, Roulette, Craps, Sic/bo, and Baccarat do not redeem any points.
If you do not qualify anymore for your level, you will be moved down but will not lose your points.
The payment process at Whamoo casino online and the support staff
The platform started in 2020, and it runs under its own CRM and CS. DialMedia Ltd is the company that owns and operates it. It holds an MGA gambling license numbered MGA/B2C/542/2018, issued on 10/04/2019.
To top-up, you may use MuchBetter. Another option is Interac, one of Canada’s most trusted financial service providers.
They have a history of innovation and are committed to offering a seamless payment experience. Not only is it a viable option for online transactions, but Interac is also working with Canadian Transit Authorities to modernize transportation payments. Another feature that the payment provider offers are international transfers via Western Union.
For withdrawals, choose between Interac eTransfer, eCashout, and Bank Transfer International. Your cash-out applications will be processed within 24 hours by the casino staff. To cash-out, you are limited to using the same method you previously topped-up with. At its sole discretion, Whamoo casino online may make exceptions.
The casino reserves the right to combine multiple withdrawal requests in a single transaction. The maximum amount you can take out of your casino balance is C$5000 per day and C$25,000 per month. Should you win more, Whamoo casino online will pay it in monthly installments.
Support
Worried about encountering a problem while you gamble at the casino? The player assistance staff is available for your needs via email ([email protected]) at any time and through the contact form on the casino’s website. You may also reach them through the built-in live chat feature between 6:00 am-3:00 am CEST.
You can cancel a cash-out request during the 24-hour pending period and have the cash return to your casino balance to place bets with it.
The casino does not incur any fees for your top-ups or withdrawals.
If you top-up your account using a different currency than the one you have chosen as the main one of your account, an exchange will occur, and you may lose funds.
You must wager any funds added to your account at least six times before you can withdraw from them.
Two significant disadvantages of making transactions on this platform are using the same method to cash out as the funding and the requirement of wagering top-ups 6 times before withdrawing. This is a considerable amount, as most other casinos have just a one-time requirement.
Creating your account & receiving help
To register, push the button on the top right side of the casino’s website and input your details. After, input your personal identification information such as name, age, address, email, and phone number.
In addition, you are also prompted with the choice of currency in which your account will operate in. You can choose either CAD, EUR, or USD.
Account closure is also quickly done by contacting the support staff if you ever want to stop playing or take a temporary break.
Suppose you do not access your account for 12 months or longer. In that case, it will be deemed inactive, and Whamoo casino online will start to contact you periodically. After being inactive for 18 months, your account will get charged a C$30 fee per month. If you return, the casino will refund all the costs to you.
You can re-open your account at any time if you have previously closed it. However, the casino reserves the right to decline such requests if it deems fit.
Accounts not accessed for 30 months will be considered dormant and may be closed. Their balance may also be removed.
Although the inactivity fee of C$30 is very high compared to other casinos, it’s advantageous that it takes 18 months to start being deducted.
Identity verification procedures
To gamble here, you may be required to prove your identity and ownership of the payment method you choose to use. This may be initiated at any time by Whamoo casino online. To do so, you may need to show documents such as:
ID, passport, or driver’s license;
Utility bill less than three months old;
Other papers, on a case-by-case basis;
Proof of account holding, possibly even a verification of documentation by a regulating body.
You are not allowed to cash-out before you show ample enough documentation regarding the validity and legality of the funds you have used. Furthermore, when the sum of your lifetime top-ups gets to C$2000, you will have to provide more documents to the casino staff. These are copies of an official identification document (with picture), the credit card used (with the confidential details covered), and a recent utility bill in your name and address.
Withdrawal requests do not guarantee that you will receive your money yet, as additional procedures may be required. Besides the identity verification, the casino may also review your gameplay for any irregular patterns that show illegal abuse. Failure to comply or proof of misuse will lead to your withdrawals being voided and removing your funds.
If you refuse to provide enough personal and payment details, your account may be closed, and your winnings may be removed or voided.
These security checks are never pleasant while gambling, but at Whamoo casino online, they have the tendency to drag on for too long and be even more displeasing.
How Whamoo casino will help you gamble responsibly
Whamoo online casino doesn’t want its members to suffer from compulsive gambling, so it offers a few solutions. These are of three types:
Money limits – place restrictions on how much you spend;
Breaks – you have the option to temporarily block your access to the platform, either for a short or long time;
Account closure – permanently close your account to limit your habit completely.
All these tools are easy to access and apply through your account section. Suppose you feel that your gambling may become problematic but are unsure. In that case, we encourage that you read this article entitled Problem Gambling: Why do some people become addicted?. Here, BBC delves into the risk mechanisms in our brains that release dopamine and that we humans enjoy activating. While taking risks can lead to success and progress, it may also harm us if we do it too much. It is estimated that 1% of the population is affected by problem gambling. The article goes into more detail about these mechanisms, who is likely to be affected, and how to know if you are in the ‘at-risk’ category.
As it is essential for us at CasinoBonusCa to care for the player first, we also recommend reading the article composed by our authors regarding responsible gambling. Check out this piece for further reading on how to recognize if you have a gambling addiction.