Casino Action Review & Bonus Codes | Read this before playing at Casino Action

Do you want to play the latest casino games in Canada? This Casino Action games portfolio brings you updated 3D slots and live lobbies with high stakes. Have a look!

Overview

This brand finds itself under Apollo Entertainment Limited’s management. The Maltese company started its activities in the early twenties, with this casino being one of its first products – it launched in 2000.

Apollo’s foremost program is Casino Rewards. It reunites over 30 gambling websites, available either as Desktop apps or in-browser platforms – our Casino Action review focuses on the latter.

Licensing

The gambling operator managed to receive licensing from three reputable authorities:

• The Kahnawake Gambling Commission – this license also helps take out the products out of Canada’s legally-gray area concerning online betting. Having a Canuck regulatory body makes the platform more legitimate;
• The Malta Gaming Authority – which imposes due diligence concerning bonus terms and requires having a safe play system’
• The UKGC – the strictest authority; it’s also the most expensive one, indicating a high level of resources and trustworthiness on Apollo Entertainment’s part.

Fairness

Furthermore, eCOGRA tested all gaming options you’ll find here. It checked that your preferred titles run on RNGs (Random Number Generators) to prevent rigging. Plus, eCOGRA is these casinos’ ADR (Alternative Dispute Resolution), which helps handle complaints.

Identifying Casino Rewards platforms

Most brands in the program have striking similarities, so, if you enjoy their style, look for:

• A Microgaming platform;
• Most gaming products coming from this provider;
• Slots, table games, live casino, and bingo options;
• 24/7 customer support, which uses both chatbots and human agents;
• The eCOGRA seal of approval;
• A platform that may change when you are logged in versus when you disconnect;
• Welcome packages with varying wagering requirements.

Remember that once you create an account here, you’ll also become a member of all other brands.

Registration

Press the Play now button to create an account. You’ll have to fill up the registration with details such as:

• Full name;
• Date of birth;
• Gender;
• Place of residence;
• Phone number;
• Email address.

Keep in mind to use accurate and correct details when registering. In case something changes with your info, access the support and request them to make the changes into the account. If it turns out you have more than one account, this Canadian casino has the right to close the duplicate one and suspend all the funds.

Once the account is created, you will observe they have a pretty simple interface. The design and visuals are intuitive, so you can find everything easily. You’ll see all the important sections on the bar from the bottom of the page - Promotions, Loyalty, Games, Bank and Help.

About verification

After you are done with this sign-up process, the casino will conduct some additional checks by requesting certain documents. You may have to provide information such as:

1. Proof of ownership for the banking options used to make transactions –a photo with the card used, statement related to a bank account or screenshots in case of e-wallets;
2. Proof of age and identity – a copy of your ID, passport, or driving licence;
3. Proof of place of residence – a copy of a utility bill or bank statement dated within the last three months.

This verification process can occur after creating the account or when you decide to make a transaction. All the documents you send must be valid, or it may lead to account termination.

Casino Action bonuses

Most of the Canadian gambling platforms offer welcome bonuses for their new members. In this case, players who decide to join this platform will have the chance to take advantage of a welcome package with five deposits. To see what other Casino Action bonuses are available, have a look at the Promotions section.

Wagering requirements

One crucial condition you have to meet after claiming an offer is the rollover request. In case you don’t do so, you will not be able to cash out your winnings.

However, keep in mind that games contribute differently to the wagering requirement. For example, on your first deposit, you’ll have to meet a wagering requirement of 200x times. This means that with a bonus of C$100, you’ll stake C$20,000 if you complete the rollover request on slots titles. As from the second deposit, the rollover request will be 30x, meaning that with the same bonus, you’ll stake C$3000. Have a look at the following table for more details on the game contribution.

Casino Action may suspend your account until the verification process is completed.

Be aware that this casino reserves the right to close any account without a sole reason or further notice. In such a case, you won’t receive the account balance back.

Banking options

If you decide to place a deposit, you may use banking options such as Interac eTransfer, one of Canada's most popular payment methods. Other options are Visa, Mastercard, Neosurf, iDebit, Instadebit, Instant Payments, PaySafeCard, MuchBetter and others.

For withdrawals, you may pick from methods such as Visa, Mastercard, Interac, eCheck, iDebit, Instadebit, ecoPayz, Express Connect and MuchBetter.

Casino Action CA processing payout time will take up to 48 hours.

When it comes to transactions, keep in mind some limits go as:

  Withdrawals are going to be processed only after you pass the verification process. What’s more, you must mot have any active Casino Action bonuses. Otherwise, you’ll need to either forfeit or wager them before your transaction can happen. Payment institutions also have varying timeframes, so after the casino’s three-day-long approval time, you might need to wait several more days.

The gaming section

The over 400 games available on the platform are divided into separate categories such as:

• Slots;
• Progressive Jackpots;
• Tables;
• Video Poker;
• Variety.

Besides those sections, you have a New game category that is updated constantly with all the fresh titles that are added to the platform. If you want to have all the games you prefer to play in one place, press the heart symbol from the game's icon, and it will be added to the Favourites category.

Most of the games you’ll find available at Canadian gambling platforms are provided by Microgaming, one of the best software developers from the iGaming industry. All their games come with incredible graphics, amazing sound effects and various promotions. You may spin the reels on popular products like 9 Masks of Fire, Treasure Nile, 9 Pots of Gold, Burning Desire and Immortal Romance.

Although our Casino Action review would have been more favourable if there were more titles, we appreciate the gambling diversity – bingo is rarely available on websites that do not market themselves as such, especially on the Canuck market.

Other game categories

Besides slot machines, you also have at disposal well-known table games such as American Roulette, European Blackjack, Baccarat, Sic Bo, Joker Poker and Fortune Finder. You’ll also find some live dealers like Caribbean Stud Poker, Casino Hold’Em, Dream Catcher, Mega Ball and Monopoly.

Help Center

When it comes to customer support, there are two ways for its members to get in touch with an agent:

• Live Chat;
• Email: support@crhelpdesk.com.

Canadian players can take advantage of the support team 24/7. If you try the chat feature, you shall get an answer within moments. However, you must go through the chatbot first.

If it determines that its answers are not enough to solve your query, it will redirect you to a human agent. We appreciate in this Casino Action review that the representative you talk to can also transfer you to somebody else if he believes that another person could help you more; this feature is rare at Canadian online casinos.

However, when it comes to email, an agent will get in touch with you within 48 hours

Responsible gambling

Unfortunately, the responsible gambling page is only available on Casino Reward’s hub. Although this navigation mishap takes a toll on our Casino Action review, we appreciate the available resources and measures.

Firstly, you may take a self-assessment test to check where you stand gambling-wise. We also advise you to unsubscribe from marketing communications – this way, you’ll stay away from exclusive Casino Action bonuses, which might encourage you to play above your means.

Also, should the self-assessment’s results worry you, contacting support is the best choice. The agents can help you with:

• Deposit limits (daily, weekly, and monthly);
• Taking a break (24 hours – six weeks);
• Self-excluding (six months+).

While it would have been preferable for deposit limits to be applicable by yourself, we are glad this feature exists. Also, the terms concerning breaks and exclusions are transparent: a cool-off will let you resume gameplay normally at the period’s end. You could even use your Casino Action bonuses unless they expired in the meantime.

Self-exclusion, however, works differently – your profile will not reopen automatically. You must issue a written request when the period ends, and the support agents will give you a cool-off time first. After they make sure this is the decision you want to take, they’ll restore the account.

Final thoughts

Pro: They have a welcome package that comes with lots of deposits – 5 of them. The support team is available 24/7, so you can have your issue solved at any time. The site is well organized. You’ll find the games easily thanks to the categories, and there is also a search bar. As a mobile-friendly Canadian platform, Casino Action can be accessed easily from portable devices too.

Con: A big part of the games you’ll find on the platform is offered by Microgaming. This can lead to lack of diversity. The minimum amount for withdrawals is a little bit higher – C$50. Most of the casinos from Canada come with a minimum cash out of C$10.