Casumo Review & Bonus Codes

Questions about Casumo bonus codes? Start with this Casumo review! For other inquiries, contact the efficient Casumo live chat team.

Overview

This is the foremost brand of Casumo Services Limited, a Maltese company.

 It has been active since 2012, accruing over $421 million in sales in the meantime. As such, it’s one of the most successful online gambling businesses on the Canadian market, and our Casumo review is all the more favourable for it. This way, you can make sure that the platform receives constant updates. Furthermore, the enterprise shines both as a platform and game provider, which not many gambling companies do.

Security and fairness

Gamblers could also be interested to know about the license owned by Casumo casino, more precisely MGA. Malta Gaming Authority will carefully select the casinos they accept, and only those that meet their criteria shall be allowed to own this license.

Moreover, data protection is assured by SSL technology. This encryption method, Secure Sockets Layer, is used to guarantee the safety of the information shared with the site. It

Registration process

Before becoming a member of the gambling community, each future user should also go through the Terms and Conditions. They will find these in diverse languages, yet, in case of discrepancies, it is the English version that shall prevail.

The casino will ask the user to go through each registration step individually. The whole process ends once the phone number is verified, the user receiving a two-digit code. Each player got the right to open only one account, and any duplicate shall be closed.

Required information

You must provide Casumo only correct personal information. If they notice there’s something wrong with it, your funds are going to be confiscated and account terminated.

• If you own more than one account, Casumo shall void all bets and, if the casino decides to leave your first one open, all remaining deposits are going to be transferred there. Also, administrative fees of at least C$30 shall be applied.
• If the casino believes the business relationship with you has a negative impact on its license, it will suspend or close your account.
• If you don’t manifest any activity for 12 consecutive months, your account will be seen as inactive, and you’ll be charged a fee of C$5 per month.

Banking options

What Casumo Canada players must know about depositing is that they can use:

• Interac;
• Visa;
• Mastercard;
• MuchBetter;
• iDebit;
• ecoPayz;
• Paysafecard.

However, the user can deposit only amounts that are more than C$20 before they can place any bet.

Payouts

About the withdrawal process, the Terms and Conditions state that, whenever possible, cashing out can be made through the same method used for depositing. Still, on the site, there’s only one displayed, more precisely Bank withdrawal. It will take Casumo casino three days to process the payout. If the request was cancelled, then the funds will return to the user’s account.

Banking rules

In case of refunds, the sum will return to the player that will be informed about this within 48h since the decision has been made.

At Casumo casino, you can make quick deposits while still in the gaming session.

• You cannot withdraw bonus money or funds or any that’s stuck in aborted games.
• Anything above C$1000 will require additional verification procedures. There is no withdrawal limit mentioned, yet you should know that the least you can cash out is C$20.
• If your currency is not EUR, before charging the funds into your account, Casumo may convert them.

The gaming section

Gamblers will find here over 2000 games. Casumo will display Slots like Artemis vs Medusa, La Fiesta, Vampire Senpai, and others. In the Table Games section, the user will find diverse Roulette, Blackjack, and Baccarat games, among others.

For the players who wish to live an authentic casino experience, they can go for the Live Casino, where they may enjoy the well-known table games and Monopoly, Sic Bo, Dream Catcher, and Mega Ball.

All these come from providers like Greentube, IGT, Casumo Games, Evolution, Microgaming, NetEnt, NYX Digital Gaming, Oryx Gaming, Edict, Kambi, Play'n GO, Red Tiger Gaming, Relax, Thunderkick, Yggdrasil Gaming.  

Interesting gaming facts

As a fun fact, in 2019, a Casumo player got €3m jackpot on Yggdrasil’s Joker Millions. This was the third considerable jackpot prize on their progressive slots that was won in the last 12 months.

Apart from other casinos, Casumo will also provide their own games, which will be appreciated by the gamblers looking for something new.

Casumo bonus codes

All Casumo coupon codes will be claimed by the user from the Valuables section. This applies to all available bonuses, including the free spins. Once the deal has been selected, the game will automatically start. These will expire after 30 days. They carry a wagering requirement of 30 times the bonus sum. The winnings from this, as well as any other bonuses, can be cashed out only after this condition has been met.

The welcome bonus

Among the Casumo bonus codes that will necessitate a deposit is the welcome deal, that offers cash and bonus spins, once a deposit is made. Still, the bonus must first be activated from Valuables and only following that the user may proceed and deposit.

Wagering

All Casumo bonus codes are subjected to a wagering requirement that, if not met within 183 days, the bonus will expire, and winnings will be lost. The same will happen if you withdraw before meeting that condition.

Don’t worry if you activated an offer by mistake! Contact the support team, and they will help you!

Responsible gambling

In case the player notices their gambling behaviour starts to have a negative impact on their life, they may start taking measures. Casumo casino offers them the possibility to set specific limits through their Play Ok option. There, they may set the limitations they need or communicate them to the staff at hey@casumo.com.

If you wish to either change or revoke a limit, you can do so in the Play Ok section or by sending a mail at the same address.

If the team considers that your gambling habits will raise financial difficulties, they will close your account. However, this is not clarified on the website, so the player doesn’t know what exactly might lead the casino to close their account. While the measure is reasonable, having unclear terms is not a good look for this Casumo review.

Loyalty

Casumo will allow the player to advance in rank and gain more benefits. Everyone will start as a beginner. Every newcomer will first own a rope as a belt. From there, they can advance and reach the point where they own a black belt.

Sometimes the player will receive an award, but not always. Still, with every advance, the chances of receiving a prize will increase. To do so, the user will have to play and gain experience. The progress will be shown in a bar.

Customer support

Whoever wants to address their issues and concerns about anything, from banking to Casumo coupon codes, can use one of the following:

• Live Chat;
• Their email, hey@casumo.com;
• Their address, Casumo, The Unicorn Centre, Triq l-Uqija, Swieqi, SWQ 2335, Malta.

The Live Chat and email are available 24/7. It will take a while before being connected to an agent, but their answers are useful, even if they may come in a little slow sometimes.

Conclusions of our Casumo review

What makes it better: It provides users with 24/7 Live Chat and email, which is helpful. There are over 2000 and games here, some coming from popular providers, but also some unique ones, developed by the casino itself. This is rare in the online casino industry and offers true diversity to players.

Wagering requirements are low, as some platforms have 100x wagering requirements on no deposit deals and from 60x to 80x for deposit bonuses. Interac and iDebit are available for payments, being two of the most used options in Canada. Quick deposits are available while gaming, which is a rare feature.

What needs improvements: There are not many Casumo bonus codes. Canadian players do not have access to the mobile app. Some users who are in urgent need of an answer will find the slow pace at which they are connected to an agent to be quite bothersome. A phone number would have been a great addition, yet that is not an option.

The main currency at Casumo casino is EUR, which means players will have to pay exchange fees if they use a different currency. Advancing in rank will not guarantee the player an award, while other casinos assure the users they’ll obtain certain benefits every time they level up. Few software providers compared to other platforms.