Every Canadian on the hunt for a legit operator that offers a plethora of high-quality games and services should stop and read our Cosmo Casino review. Read on to learn more about the latest bonus offers, every payment method, the variety of games on offer and the capabilities of the customer support team.
How We Rate
At CasinoBonusCA, we evaluate casinos objectively based on a strict rating process to give you the most accurate and up-to-date information. We prioritize transparency and honesty, which is why we evaluate and provide detailed information on a casino's licence, limits, fees, and other aspects that may impact your user experience. We take pride in our commitment to maintaining the highest level of integrity in our ratings, and our users can trust us to deliver unbiased and trustworthy verdicts of the casinos we evaluate.
Affiliate Disclosure
At CasinoBonusCA, we may receive compensation from our casino partners if you decide to register with them through the links we provide. However, we assure you that all the verdicts expressed are our own and reflect our honest and unbiased tests & analysis of the casinos we review.
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Players creating a new account will get 150 free spins for Mega Moolah when they deposit $10.
Claim 150 Free Spins
Cosmo Casino are rewarding players who sign up and deposit $10 or more with 150 free spins to use on Microgaming’s popular Mega Moolah slot machine.
Terms and Conditions
You must deposit at least $10 within seven days of opening the account. Each spin is valued at $0.10. Winnings will be subject to wagering requirements, unless the top prize is claimed. If the top prize is won, the player must contact The Casino Support Centre.
Pros and Cons
Pros:
Low deposit needed at $10
No wagering requirements for top prize
Cons:
Deposits must be made within seven days of opening account
Rate this Bonus
19+, play responsibly. This offer is not available to players residing in Ontario.
Top Cosmo Casino Bonus Alternatives
50 FREE SPINS ON SIGN UP ON IZZI ART AT IZZI CASINO
19+, play responsibly. This offer is not available to players residing in Ontario.
Disclaimer Gambling Addiction
CasinoBonusCA takes problem gambling seriously! We are dedicated to raising awareness regarding gambling addiction by providing information, resources and warning signs so that our users can prevent it from taking over their lives.
19+, play responsibly. This offer is not available to players residing in Ontario.
19+, play responsibly. This offer is not available to players residing in Ontario.
19+, play responsibly. This offer is not available to players residing in Ontario.
19+, play responsibly. This offer is not available to players residing in Ontario.
19+, play responsibly. This offer is not available to players residing in Ontario.
19+, play responsibly. This offer is not available to players residing in Ontario.
Look & Feel
4.0
Look & Feel
4.0
Look & Feel
4.5
Look & Feel
4.0
Look & Feel
4.5
Look & Feel
4.0
Payout Speed
3.9
Payout Speed
4.0
Payout Speed
3.7
Payout Speed
4.4
Payout Speed
4.8
Payout Speed
4.0
Slot Games
5.0
Slot Games
5.0
Slot Games
4.0
Slot Games
Slot Games
5.0
Slot Games
Live Games
5.0
Live Games
3.0
Live Games
4.5
Live Games
Live Games
5.0
Live Games
Bonuses
4.5
Bonuses
5.0
Bonuses
3.0
Bonuses
4.3
Bonuses
4.0
Bonuses
3.8
Loyalty
5.0
Loyalty
4.0
Loyalty
1.0
Loyalty
Loyalty
5.0
Loyalty
Customer Service
4.5
Customer Service
4.0
Customer Service
4.0
Customer Service
4.1
Customer Service
4.5
Customer Service
4.0
Licensing
3.5
Licensing
4.0
Licensing
3.0
Licensing
5.0
Licensing
3.1
Licensing
5.0
How We Rate Cosmo Casino | In-Depth Review
For those who haven’t heard of us before or haven’t seen our previous work, this can be a great introduction. We’ll show you how we search, find and test online gaming platforms. We strive to be recognised as a valid source of information for legit iGaming hubs, following a precise methodology you can utilise for your research. Our goal is to keep the iGaming market in Canada at a high level, ensuring quality and safety.
As soon as our team finds a platform showing success, they dive in and start testing. The first thing they look for is a valid gaming licence because safety and security are what every operator should focus on. Once that is cleared, our team divides into smaller groups and scatters around the site.
Some will test the registration and verification process, checking how long it would take for a player to complete them. Another team will browse through the cashier section testing the payment methods for both deposits and withdrawals.
We also scroll through the game portfolio, getting to know all of the software developers providing games, and proceed to look for generous promotions available. The testing stops once the customer support service is examined, getting to know whether the support agents can resolve issues and answer hard questions.
In the end, the groups come together, present the results, compare them to other iGaming hubs, and provide a final grade of the platform.
Cosmo Casino Overview | Our Reviewers Found
Registration Process
2 mins
KYC Process
1 day
Game Types
Slots, Scratchcards, Mobile Games, Roulette, Jackpots, Baccarat, Classic Slots, Blackjack, Table games, Video Poker
As you first enter the official site, it may seem dull without any special animations, colourful backgrounds, or slideshows. However, the main idea behind such a simple interface is to allow every Canadian player to quickly find their way through the platform. Navigation is flawless, and every page loads instantly.
For players that don’t want to use their desktop browsers, a desktop app is available for download in the ‘My Account’ tab. On the other hand, mobile users will have to settle with accessing the site via their mobile browser because of the lack of a dedicated mobile app.
How to Complete the Cosmo Casino Login Process?
Visit the official site, whether through your desktop or mobile device
Find and click the button labelled ‘Click Here to Play Now’.
You will be transferred to a new page where the registration process will begin.
Begin by providing your first and last name and your email address.
Provide your date of birth and gender.
Create a unique password.
Enter your home address, city, postcode, country, and state, and pick a currency you will use.
Enter your phone number.
Verify that you are of legal age and accept the terms and conditions.
The operator will create a username for you.
How to Verify Cosmo Casino Account?
Before being able to withdraw funds, you will need to verify your account.
Get in touch with the support team via live chat or email.
They will notify you of the documents you need to provide.
Send the document through email.
Wait for a notification that your account has been verified.
KYC Documents
Driver’s Licence
Passport
ID Card
Utility Bill
Bank Statement
How to Close Cosmo Casino Account?
Make sure you are logged in.
Get in touch with the customer support team.
Inform them that you want to terminate your account.
A support agent will check out the request and notify you when the process is complete.
Desktop Preview
When you first log in to your newly created account, you will first see the promotions available at the site. Unlike most other iGaming hubs, the main tabs on the site are located at the bottom of the page. You will be able to see the promotions tab, the loyalty tab, the game section, the bank tab, and the help centre. On top of the main page, you will see the ‘My Account’ tab, the deposit button and the search bar.
All sections load pretty fast, and you won’t experience any lag. You will see various game categories showcased at the top when you enter the game section. You can choose from Slots, progressive jackpots, tables, video poker, variety, and live dealer games.
Whichever category you choose, all available games will appear below. Furthermore, if you prefer slots, you can decide whether you want to play 3-reel or 5-reel slots, plus select the number of pay lines the game can have through the filtering options.
In the ‘My Account’ tab, you will be able to find the cashier, which essentially is a deposit button; however, the withdrawal section is also located there. The operator has also provided a desktop app which can be downloaded from the setting tab.
Mobile Preview
Canadians who want to play wherever and whenever they like can enter the official site using their mobile browser. For the time being, there is no dedicated mobile app.
As long as their internet connection is good, it doesn’t matter which browser they use. All of the desktop site’s features are also present on mobile. Players can simply enter the URL of the site, log in to their account and start playing. The site’s layout is quite similar, of course, scaled down to fit on a smaller screen.
Cosmo Casino Mobile App Review
Currently, the operator hasn’t taken the time to develop and create a dedicated mobile app for its members. Both Android and iOS users can use the mobile-optimised site while gaming on the go.
Slot Games 5 /5
For some operators, having only one software developer providing all of the games can be a bit risky; however, when the primary game supplier is Microgaming, diversity is not an issue.
Microgaming provides all of the games you will come across in the game section. The software company has proven that it develops top-tier titles, which have been popular for decades.
There are more than 500 different slot titles on the site. They all sport a specific theme with various in-game features. Some are classic 3-reel slots, while others have been designed with a modern 5-reel feature. You will mainly find slots with pay lines ranging from 1 to 25 and some with 25+ pay lines.
One small setback is that demo play isn’t available, meaning players will have to make a minimum deposit to enjoy some titles. Besides that, the game section is filled with thrilling slots games, all of which have been tested by eCORGA, proving their fairness.
Best Cosmo Casino Slots
9 Masks of Fire
Robin Hood’s Heroes
Quick Cash
6 Token of Gold
777 Mega Deluxe
A Tale of Elves
AbraCatDabra
Adventure Palace
Alice in Wildland
Akiva: Claws of Power
Highest RTP Slots from Cosmo Casino
Wild Orient – 97.5%
Big Top – 96.94%
Carnaval – 96.94%
Immortal Romance – 96.86%
Thunderstruck II – 96.65%
Alaskan Fishing – 96.63%
Rabbit in The Hat – 96.61%
Agent Jane Blonde Returns – 96.60%
Exotic Cats – 96.33%
Emperor of the Sea – 96.28%
Slots We Tested
Game
Provider
RTP
Mega Moolah
Games Global
88.12 %
Oink Country Love
Games Global
96.01 %
Book of Oz
Games Global
96.5 %
Assasin Moon
Games Global
96.08 %
Arena Of Gold
Games Global
96.2 %
Slots Game Types
Classic Slots – 11
Video Slots – 480+
Progressive Jackpot slots – 9
As you can see, video slots are the main attraction on the platform and having Microgaming providing all of the titles is quite exciting. You can play some timeless classics, check out all of the newest and hottest slots on the market, and give your best try on some of the progressive jackpot slots.
Slots
Jackpots
Classic Slots
Live Dealer Games 5 /5
While the live dealer section is not the most prominent section on the site, it does offer entertaining live dealer games. Evolution Gaming is the main source of blackjack, roulette, baccarat, and poker titles as well as various live game shows.
All of the live streams are in HD resolution. As long as your internet is stable, there won’t be any lag, and you always get the opportunity to chat with other players and the dealer via the live chat feature.
Roulette
Baccarat
Blackjack
Table games
Video Poker
Cosmo Casino Roulette Games
Type of Roulette Game
Min Bet
Max Bet
RTP
Live Roulette
C$0.20
C$10,000
97.30%
Cosmo Casino Blackjack Games
Type of Blackjack Game
Min Bet
Max Bet
RTP
Live Blackjack
C$1
C$1000
99.28%
Cosmo Casino Baccarat Games
Type of Baccarat Game
Min Bet
Max Bet
RTP
Live Baccarat
C$1
C$10,000
98.94%
Cosmo Casino Table Games
Blackjack
Roulette
Baccarat
Video Poker
Bingo
Scratch Cards
Payments 3.9 /5
Payment
Min deposit
Max deposit
Min withdrawal
Max withdrawal
Withdrawal time
C$10
No Limit
C$50
C$4000
1-3 days
C$10
No Limit
C$50
C$4000
1-3 days
C$10
No Limit
C$50
C$4000
24 hours
C$10
No Limit
C$50
C$4000
24 hours
C$10
No Limit
C$50
C$4000
Instant
C$10
No Limit
C$50
C$4000
24 hours
C$10
No Limit
C$50
C$4000
Instant
C$10
No Limit
C$50
C$4000
Instant
C$10
No Limit
C$50
C$4000
Instant
C$10
No Limit
C$50
C$4000
Instant
C$10
No Limit
C$50
C$4000
Instant
C$10
No Limit
/
/
/
C$10
No Limit
/
/
/
The cashier section is located at the bottom of the site, but you can also enter it when you visit the ‘My Account’ tab. Many payment methods are available for Canadian players, from credit/debit cards and e-wallets to eChecks and vouchers. Canadians will notice some local options plus some international methods.
Deposits are always instant; however, withdrawal processing times depend on your chosen option.
Cosmo Casino Deposit Process
Visit the site, and make sure you are logged in.
Click on the deposit button located in the top right corner.
Choose one of the deposit methods available.
Enter the amount you want to deposit.
Confirm the transaction.
The funds will instantly be placed in your account balance.
What Is the Cosmo Casino Minimum Deposit?
Regardless of which deposit method you choose, the minimum deposit amount is set at C$10.
Cosmo Casino Withdrawal Process
Log in to your existing account.
Click on the ‘Bank’ tab located in the website’s footer.
Select the withdrawal option.
Pick one of the given withdrawal methods.
Input the amount you want to withdraw.
Confirm the withdrawal request.
Wait for the request to be reviewed and approved.
Cosmo Casino Withdrawal Time
No matter which withdrawal method you use, there is a processing time of 48 hours. After the operator reviews the withdrawal request, you might get your winnings within 24 hours to 3 days.
Reasons for Cosmo Casino Payout Problems
Not verifying your account
Invalid withdrawal amount entered
Not meeting the wagering requirement of the bonus used
Cosmo Casino Fees
Apart from a currency conversion fee of 2.5% when making a withdrawal request with CAD, there are no other extra fees that the operator will charge its members.
This platform operates under a gaming licence given by the Kahnawake Gaming Commission. Players can always feel safe and secure knowing the operator follows the rules and regulations given by the licence provider. Additionally, the site uses SSL encryption tech to protect every transaction.
Trustworthiness
Details
Company
Rock Swift Group Limited
Established
2017
Company No. of Employees
/
Accepted Currencies
CAD, GBP, EUR, USD, NZD
Company Registration Number
00884
Address
4th Floor, Water’s Edge Building, Meridian Plaza, Road Town, Tortola, VG 1110, British Virgin Islands
MGA
UK Gambling Commission
Is Cosmo Casino Legit?
Absolutely! Cosmo Casino runs under licensing from MGA, UKGC, and Kahnawake, which makes playing here legitimate and trustworthy. The Kahnawake Gaming Commission approves casinos situated within the North American Territory of Kahnawake.
Is Cosmo Casino Safe?
Yes! Cosmo Casino boasts SSL encryption and a range of responsible gambling tools to ensure players are safe in every way.
Customer Service 4.5 /5
Every top online iGaming site will have some flaws and small issues that can be resolved quickly, and the 24/7 customer support service on this site is meant for that purpose. Canadian players have a couple of ways they can get in touch with a support agent.
There is a live chat available, however, players will first be greeted by a bot, which can help in some simpler scenarios. However, the bot will struggle with more complex questions, and you can choose to wait for an agent.
If you aren’t in a rush to get some info about an issue you’re facing or simply want to explore the platform’s features, you can easily reach the support agents through email. Both the live chat and email are accessible through the ‘Contact Us’ tab.
How to Contact Cosmo Casino?
Other sites will always have a live chat icon following you to every page of the site; however, here, you will need to head to the help centre and activate the live chat feature.
When the live chat opens, the bot will try to help out. The bot will transfer a support agent to the chat if the query is too complicated.
In the help centre, you can email [email protected], where an agent will get the email and try to reply in the following 48 hours.
How We Tested Customer Support
For an iGaming platform to run smoothly, it needs a 24/7 customer support team to answer any questions and provide guidance to players if they have any problems with transactions, verification, games, etc.
Our team, in several instances, was chatting to the support agents via the live chat feature to see if they could provide quality assistance at any given time. They sent messages at different times of the day to see if various support agents were up to par. Once they bypassed the bot, all of the support agents were professional and gave direct and precise answers to our questions.
It was the same outcome from email support. While it took around 48 hours to get a reply, all of the support agents were professional and provided thorough explanations of their solutions.
The VIP Programme implemented on the site is pretty common in the iGaming industry. Players will have to gather points to reach new levels. However, there is a slight twist. When a player collects 50 points by making wagers, they will be converted into 1 status point. Collect enough status points, and you will reach new levels.
There are 6 levels in total; every player starts from the Green one when they first create an account. As they collect status points, they can reach Bronze, Silver, Gold, Platinum, and Diamond.
VIP Levels & Benefits
Benefits
Green
Bronze
Silver
Gold
Platinum
Diamond
VIP points for gameplay
Yes
Yes
Yes
Yes
Yes
Yes
Weekly promotions
Yes
Yes
Yes
Yes
Yes
Yes
Exclusive weekly promotions
No
No
No
Yes
Yes
Yes
High roller bonus
No
No
No
Yes
Yes
Yes
5 Star Dining invites
No
No
No
No
No
Yes
Tickets for Sporting events
No
No
No
No
No
Yes
Personal VIP manager
No
No
No
No
Yes
Yes
Bigger bet limits
No
No
No
Yes
Yes
Yes
Where Does Cosmo Casino Shine?
Stacked online game library – Canadians will be able to play various slots and table games, and visit a live dealer section. Although Microgaming is the only software provider on the site, the library isn’t in short supply.
Numerous Payment Methods – In the cashier section, players will find credit/debit cards, e-wallets, eChecks, and voucher options. Popular payment options for Canadians, such as Interac, are also available.
Generous Deposit Bonuses – For a minimum deposit of C$10, players can claim various promos, including a first deposit bonus.
Simple Layout & Easy Navigation– Both novice and experienced players won’t have any problems navigating around the site, as all tabs and menus are neatly placed and categorised.
Where Does Cosmo Casino Fall Short?
Timely Withdrawals – No matter which withdrawal option you pick, a standard 48-hour processing time is applied before completing the transaction.
No Mobile app available – On-the-go players will have to use their mobile browser to play on the go.
What is Cosmo Casino Best for?
The VIP Program is the one feature that stands out the most. Players will have a chance to claim various types of perks once they manage to climb certain levels.
Is Cosmo Casino Right for You?
If you want an easy-to-navigate platform with generous perks and a ton of entertaining games from Microgaming, this is the place to be. Even if demo mode is unavailable, a minimum deposit of C$10 is all you need to start having fun.
Slots
Jackpots
Classic Slots
Roulette
Baccarat
Blackjack
Table games
Video Poker
MGA
UK Gambling Commission
