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Location

  • Canada
  • Quebec
  • British Columbia
  • Ontario
  • Alberta
  • Manitoba
  • Nova Scotia
  • New Brunswick
  • Newfoundland and Labrador
  • Prince Edward Island
  • Northwest Territories
  • Yukon
  • Nunavut

William Hill Casino Review & Bonus Codes

Author: Hailey Campbell Updated:

See how we analyzed William Hill Casino bonus codes. Their research, games, and more will be detailed in our William Hill Casino review.

William Hill Casino

Rating

3.9 / 5

Visit

William Hill Casino Review Ratings

William Hill Casino Bonuses

Only by email

4.9 / 5

Get +70 Exclusive Free Spins No Deposit - Only By Email

This offer is available only by subscribing.

Your e-mail will not be shared with any third parties. By adding your e-mail you agree to receive daily casino promotions, and this will be the sole purpose it will be used for.

William Hill Casino logo
Canada Flag

3.9 / 5

★ GET UP TO C$1000 AT WILLIAM HILL

Play
  • Click on the Play button.
  • Create an account and opt-in for promotions.
  • Make the first deposit of at least C$10.
  • The bonus will be credited automatically.

Our direct experience

We deposited C$50 with Paysafecard to acquire this promotion. Since game limitations exist, we used our entire bonus balance on the Book of Dead slot. We managed to complete the wagering requirements of x35, which is the industry standard, in around four days. However, we would have liked to see the expiry time to be around 20 to 30 days since that’s what most operators use.

How to cash out your winnings

  • Completing the rollover will automatically transfer your winning to the real balance.
  • Click on the My Account section located in the top-right screen corner.
  • Hit the withdraw button.
  • Choose your preferred payment method.
  • Write down your data and the sum you want to cash out.
  • Press the Process Withdrawal button.

Disclaimer Gambling Addiction

CasinoBonusCa takes problem gambling seriously! We are dedicated to raising awareness regarding gambling addiction by providing information, resources and warning signs so that our users can prevent it from taking over their lives.

More Free Spins - No Deposit Needed

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Expired bonuses

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William Hill Casino logo
Canada Flag

Expired

3.9 / 5

★ 100% UP TO C$300 ON FIRST DEPOSIT

At William Hill, the first deposit above C$10 is recompensed with 100% up to C$300, available for Canadian players only.

To be able to withdraw, you must wager the bonus amount received 40 times within seven days since the offer was accepted. Yet, the winnings are capped to C$2000, and the remaining funds shall be forfeited.

Claiming the deal will require three steps:

  1. Pushing the button next to this promo;
  2. Registering an account and opting in from the bonus;
  3. Placing a first deposit.

If you want to seize this offer, we recommend that you gamble responsibly!

William Hill Casino logo
Canada Flag

Expired

3.9 / 5

★ 100% UP TO C$300

The Basics of William Hill:

The backing of a historic gambling company. A 1998 founded casino website with licenses from the UK Gambling Commission and the Gibraltar Regulatory Authority.

Pros: Android and iOS apps available, 24-hour payout processing time, Support 24/7 via Chat

Cons: No bonus variety

The promo you get:

A 100% up to C$300 match bonus on your first deposit.

The casino’s specs & regulations:

  • A period of inactivity exceeding 13 months will attract administration fees.
  • You can deposit sums equal or greater than C$10 via Canadian payment methods such as Visa and Instadebit. For variety it also provides other 7 choices.
  • For withdrawals, you must request at least C$10. William Hill will pay the sum via previously used banking options, or through a bank transfer. You can request your full balance even if it is under C$10.
  • You can play over 500 titles, both on desktop and mobile.
  • You may even start playing in demo mode before wagering any real funds.
  • Whenever playing with William Hill offers, maintain your bonus balance over C$0.35, or otherwise you will forfeit your promotion.

William Hill Casino Bonuses vs Other Casino Bonuses

William Hill Casino

3.9 / 5

Visit casino

★ Get up to C$1000 at William Hill

Dbosses Casino

4.6 / 5

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Up To C$2000 + 200 Free Spins + 25% Cashback at Dbosses Casino

Octocasino

4.2 / 5

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Welcome Package up to C$750 +150 Free Spins at Octo Casino

Cleopatra Casino

3 / 5

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★ 100% up to C$4000 at Cleopatra Casino

StayCasino

4.4 / 5

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★ 200% up to C$300 at Stay Casino

WinLegends Casino

4.2 / 5

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Get 125% up to C$700

William Hill Casino Dbosses Casino Octocasino Cleopatra Casino StayCasino WinLegends Casino
18+. This offer is not available for players residing in Ontario 18+. This offer is not available for players residing in Ontario 18+. This offer is not available for players residing in Ontario 18+. This offer is not available for players residing in Ontario 18+. This offer is not available for players residing in Ontario 18+. This offer is not available for players residing in Ontario

Look & Feel

5.0

Look & Feel

4.5

Look & Feel

4.6

Look & Feel

3.2

Look & Feel

4.5

Look & Feel

5.0

Payout Speed

4.4

Payout Speed

4.0

Payout Speed

4.2

Payout Speed

3.3

Payout Speed

4.2

Payout Speed

4.4

Bonuses

3.0

Bonuses

3.5

Bonuses

4.5

Bonuses

2.9

Bonuses

3.7

Bonuses

3.5

Customer Service

4.5

Customer Service

4.5

Customer Service

4.5

Customer Service

3.0

Customer Service

4.5

Customer Service

4.5

Licensing

5.0

Licensing

5.0

Licensing

4.0

Licensing

2.4

Licensing

3.0

Licensing

3.0

Min. deposit

$ 5

Min. deposit

$ 20

Min. deposit

$ 30

Min. deposit

$ 10

Min. deposit

$ 20

Min. deposit

$ 30

Game types

Live casino, Bingo, Mobile app, Mobile Games, Scratchcards, Slots, Sports betting , Jackpots, Roulette, Baccarat, Classic Slots, Blackjack, Craps, Table games, Video Poker

Game types

Keno, Bingo, Live casino, Mobile Games, Scratchcards, Slots, Jackpots, Roulette, Baccarat, Classic Slots, Blackjack, Craps, Table games, Video Poker

Game types

Bingo, Live casino, Mobile Games, Scratchcards, Slots, Jackpots, Roulette, Baccarat, Blackjack, Table games, Video Poker

Game types

Bingo, Keno, Live casino, Mobile Games, Slots, Jackpots, Roulette, Baccarat, Classic Slots, Blackjack, Table games, Video Poker

Game types

Keno, Bingo, Live casino, Mobile Games, Scratchcards, Slots, Jackpots, Roulette, Baccarat, Classic Slots, Blackjack, Craps, Table games, Video Poker

Game types

Live casino, Keno, Mobile Games, Scratchcards, Slots, Jackpots, Roulette, Baccarat, Classic Slots, Blackjack, Craps, Table games, Video Poker

Number of games

500

Number of games

1050

Number of games

5120

Number of games

3021

Number of games

3600

Number of games

7400

Since

1998

Since

2022

Since

2021

Since

2017

Since

2021

Since

2022

Licenses

Gibraltar Regulatory Authority, MGA, UK Gambling Commission

Licenses

MGA

Licenses

MGA

Licenses

Curacao

Licenses

Curacao

Licenses

Curacao

Game providers

Play'n Go, Pragmatic Play, Netent, Microgaming, Evolution Gaming, Red Tiger Gaming, iSoftBet, NextGen Gaming, ELK Studios, Blueprint Gaming, AshGaming, Eyecon, Playtech, Iron Dog, Live5 Gaming

Game providers

Play'n Go, Pragmatic Play, Netent, Betsoft, Microgaming, Booming Games, Nolimit City, Evolution Gaming, Relax Gaming, Quickspin, Push Gaming, iSoftBet, Yggdrasil Gaming, Wazdan, Merkur Gaming

Game providers

Play'n Go, Pragmatic Play, Spinomenal, Betsoft, Booming Games, Bgaming, iSoftBet, Wazdan, Thunderkick, Endorphina, ELK Studios, Amatic, Retro gaming, Spribe, TrueLab

Game providers

Play'n Go, Pragmatic Play, Netent, Spinomenal, Betsoft, Microgaming, Booming Games, Nolimit City, Playson, Evolution Gaming, Relax Gaming, Bgaming, iSoftBet, Yggdrasil Gaming, Wazdan

Game providers

Pragmatic Play, Netent, Spinomenal, Betsoft, Booming Games, Nolimit City, Playson, Evolution Gaming, Relax Gaming, Bgaming, Quickspin, iSoftBet, Yggdrasil Gaming, Wazdan, Vivo Gaming

Game providers

Play'n Go, Pragmatic Play, Netent, Spinomenal, Microgaming, Booming Games, Nolimit City, Playson, Evolution Gaming, Red Tiger Gaming, Relax Gaming, Bgaming, Quickspin, Push Gaming, iSoftBet

Deposit methods

Paysafecard, Skrill Moneybookers, Instadebit, Neteller, Maestro, MasterCard, Visa

Deposit methods

AstroPay Card, EcoVoucher, Flexepin, Flykk, JCB, Jeton, MiFinity, Paysafecard, Neosurf, MuchBetter, Ecopayz, Interac, MasterCard, Visa

Deposit methods

Bank Transfer, Flexepin, Jeton, MiFinity, Paysafecard, Neosurf, iDebit, Ecopayz, Interac, Maestro, MasterCard, Visa

Deposit methods

Bank Transfer, iDeal, Klarna, Qiwi, Yandex Money, Zimpler, Bitcoin Wallets, Paysafecard, Skrill Moneybookers, Instadebit, Neteller, Interac, Maestro, MasterCard, Visa

Deposit methods

Ethereum, Flexepin, Jeton, Litecoin, MiFinity, Tether, Bitcoin Wallets, iDebit, Ecopayz, Interac, Maestro, MasterCard, Visa

Deposit methods

AstroPay Card, Bitpace, Ethereum, eZeeWallet, Flexepin, Litecoin, MiFinity, Tether, Tron, Bitcoin Wallets, MuchBetter, Interac, MasterCard, Visa

William Hill Casino Review Process

We always want to showcase the top-tier iGaming platforms where Canadians can register and play. Safety is our main priority, and while we are searching and analyzing different operators, one of the main features that need to be present is a legit gaming license. Our team doesn’t review or recommend unlicensed sites, thus ensuring the iGaming market is safer.

Over the years, we have created a formula that is always implemented when evaluating a potential platform. Our team dedicates most of their time to inspect the game portfolio, promotion section, cashier tab, customer support options, mobile compatibility, and platform security.

The process starts by timing the registration and verification process. An end-to-end check of the promo page is next, looking for lucrative deals which might boost the players’ gaming sessions. Right after that, the quality of the game portfolio is determined and whether top-tier software developers are providing various types of games.

We also review the deposit and withdrawal methods, checking their availability for CA players as well as their convenience. Ultimately, our team tries to get in touch with the customer support team and test their capabilities and proficiency.

The data gathered is laid out, processed, and finally graded. Our team will also compare some of the features to previously reviewed casinos to see whether the operator holds out against its competitors.

Our Experts Tested and Found

📲 Registration Process

2 mins

🪪 KYC Process

1 day

🎮 Game Types

Live casino, Bingo, Mobile app, Mobile Games, Scratchcards, Slots, Sports betting , Jackpots, Roulette, Baccarat, Classic Slots, Blackjack, Craps, Table games, Video Poker

🎲 Live Games

19

🎰 Slots

200

💳 Deposit Methods

Paysafecard, Skrill Moneybookers, Instadebit, Neteller, Maestro, MasterCard, Visa

🏦 Withdrawal Methods

Bank Transfer, Skrill Moneybookers, Instadebit, Neteller, Maestro, MasterCard, Visa

✅ Min deposit

$ 5

🎁 First Deposit Bonus

100% up to $1000

🟥 Bonus Code

Not Required

How we perform our tests

Bonus claimed

Yes

Deposit sum

C$10

Deposit Methods

Skrill Moneybookers

Game types played

Slots, Classic Slots

Withdrawal sum

C$0

Last Checked

November 25, 2022

William Hill Casino Registration Process Preview

William Hill Casino Look & Feel 5 /5

As you open up the main page of the website, you will notice that there isn’t anything fancy or out of this world regarding the design. Easy navigation was key for the operator, and this made our browsing for this review that much easier.

Where the interface falters is the terms and conditions layout. The gambling website is absolutely packed with information laid out across multiple tabs and themes, all concerned with each specific subject: casino games, sport games, horse betting, and more than that.

This way, Canadians that look for information will have a hard time finding what they want, since at times it seems that the details given for a subject are not as complete as it would be desired.

While a dedicated mobile app is available, the compatible versions for Android and iOS are only for the sports betting section. However, players can still open up the site using their mobile browser and play their claimed bonuses.

How to Complete the William Hill Casino Login Process?

To get a more ample look into each promo code, making an account was necessary. Down below are the steps that we went through for this review:

  1. Type in the URL to the official site on your desktop or mobile browser.
  2. Click on the small yellow ‘Join’ button located in the top right.
  3. Once the registration process starts, enter your first and last name.
  4. Add your date of birth, phone number, email and street address.
  5. Create a username and password, and pick a security question.
  6. Choose the currency you will be using on the site.
  7. Tick the tiny box if you want to receive William Hill Casino bonus codes via email.
  8. Set up any wanted deposit limits and click the ‘Agree and Join’ button at the bottom.

How to Verify William Hill Casino Account?

Until you verify your account, full access to each promotion is not existent. Here are the easy steps:

  1. There are two options when it comes to verifying your account.
  2. You can do it via Live Chat and send the needed documents for proof of ID and Address.
  3. The second option is through the Direct Secure Document Uploader.

KYC Documents

  • Passport
  • Driver’s License
  • ID card
  • Bank Statement
  • Utility Bill
  • Insurance Policy

How to Close William Hill Casino Account?

  1. Log in to the account you want to terminate.
  2. Get in touch with the customer support team via live chat.
  3. Inform them that you would like to close your account.
  4. Wait for the support team to process your request.
  5. You will receive a notification for the termination of your account.

We recommend that you withdraw any funds made via William Hill Casino bonus codes before you start closing your account.

William Hill Casino Desktop Preview

As you enter the desktop version of the platform, you will notice that there isn’t anything special about it. You can see that the page’s design targets new players, allowing them to navigate through the features easily.

The layout is clear, and all essential tabs are on the left side of the page. You will be able to pick from the game categories, including slots, table games, poker, jackpots, and bingo, and check out the bonus section.

On the top right of the page, you will notice the ‘Deposit’ and ‘My Account’ tabs, where you can make deposits, request withdrawals, see previous transactions, make account preferences, read about safer gambling, and of course, log out.

Most of your screen will be filled with the available games on the platform. You can scroll through them as they are placed in various sections, including New Games, Top Slots, Exclusive, Live Tables, Megaways slots, Instant wins, and more.

At the bottom, you will see some extra info about the platform and details about the game variations. You will also find tabs like terms and conditions, rules, privacy policy, gaming fairness, the About Us page, the help center, and contact forms.

All in all, our experts found the web betting platform serviceable and not a chore to navigate through.

William Hill Casino Mobile Preview

Slowly but surely, mobile gaming is becoming the go-to option. More and more players prefer using their mobile devices to access, register and play at online venues. For this reason, we made sure to check the mobile web variant.

Mobile players who want to access the site can use their native mobile browser. The layout is a bit different, but all the tabs and categories are visible on your small screen.

The same William Hill Casino bonus codes can be found on the web version, but sometimes, these can differ. Yet, any already claimed promo code is already tied to the account, no matter the platform.

More so, the phone web version is actually easier to get around than the desktop interface. We felt that the more compact style of the interface suits this platform best on mobile.

William Hill Casino App Preview

Canadian punters can also download dedicated apps for this gambling website, yet, they are a bit tricky to find. Searching for them directly into Google Play or App Store will most likely not result in any findings, as it did for us. Also, sometimes, only the Sports Betting version appears.

To be more precise with searching, it’s best to look up the name of the app directly in the browser, adding to it Google Play or App store. This way the results will be targeted directly, and it will save you from thinking that there are no apps here. We think this is something that should be changed in the future since some Canadians could be left out of the loop entirely.

Other than that, the apps are definitely an improvement over the web version over the web version. The scrolling is smooth, the colours are better and more nuanced, and the games run faster than usual, so these apps can be considered to be an overall plus to the operator.

Make sure not to download the app from unofficial mobile stores. These APKs can sometimes contain viruses or malware, and this can damage your phone.

iOS William Hill Casino Mobile App Download Process

  1. Search specifically for the site and the App Store in the browser
  2. Select one of the three available options
  3. Press download
  4. Now just wait for the app to finish downloading and you are good to go

Download the William Hill Casino App for Android

  1. Same as before, target the search specifically with Google Play
  2. Choose which version you want to install
  3. Press download
  4. In a couple of minutes the app should be ready to access

William Hill Casino Slot Games 4 /5

As you go through the slot section, you will notice that many top-tier software developers are present on the platform. The likes of NetEnt, Pragmatic Play, Playtech, Play’n GO, and others supply some of the most played games.

However, our review found that the site has only about 200 slot games.

Although the number is on the lowered end of the scale, you will still see various titles with different themes, 3-reel and 5-reel slots, varying amounts of pay lines, etc.

There is a small exclamation symbol on each game, and by clicking it, extra info about the slot will be presented, including the provider of the game, rules, RTP, max payout and more.

Unfortunately, none of the games have demo play. Demo mode would have been useful for some punters as warm-up sessions for William Hill Casino bonus codes.

Best William Hill Casino Slots

For the current William Hill Casino review, our experts tested the following best games on the platform:

  • Bigger Bass Bonanza
  • 9 Pots of Gold
  • Dublin Up Doublemax
  • Big Money Frenzy
  • The Walking Dead
  • 7’s Deluxe Wild Fortune Play
  • The Game with No Name
  • Greedy Wolf
  • Eye of Horus Golden Tablet
  • Gorilla Mayhem

Highest RTP Slots from William Hill Casino

Any William Hill Casino promo code goes hand in hand with high RTP slots. These are usually noted as effective options to increase funds when wagering bonuses:

  • Wild Wild Riches – 96.77%
  • Legacy of Dead – 96.58%
  • The Dog House Megaways – 96.55%
  • Sweet Bonanza – 96.50%
  • Diamond Mine Extra Gold – 96.43%
  • Clash of Camelot – 96.28%
  • Panther Pays – 96.25%
  • 9 Pots of Gold – 96.24%
  • Nitropolis – 96.10%
  • Rainbow Riches Power Pitch – 96.05%

Slots We Tested

Game Provider RTP
WarlordsNetent96.89 %
Dead or Alive 2Netent96.8 %
Untamed Giant PandaMicrogaming96.4 %
9 Masks of FireMicrogaming96.24 %
Samba CarnivalPlay'n Go93.96 %

Slots Game Types

It may be that the slots selection is slim, but here’s a quick rundown of the types that we found for this William Hill Casino review:

  • Classic slots – 10
  • Video slots – 90+
  • Megaways – 10+
  • Jackpot – 90+

Even though the game selection can be viewed as small compared with other platforms, there are still various types of games that players can try out.

With top-tier software developers behind the titles, players can choose from various slot types, including classic slots, video slots, Megaways, and even progressive jackpot slots.

The available slot types are sure to bring enough diversity when wagering bonuses.

SlotsSlots
JackpotsJackpots
Classic SlotsClassic Slots

William Hill Casino Live Dealer Games 4 /5

You have two paths to the live dealer section on the platform. You can choose from the game categories aligned on the left or simply by clicking on the live dealer tab in the header.

All of the live dealer games that you will come across in the section are provided by Playtech, as we have noted during our William Hill Casino review. You can try live blackjack, roulette, baccarat, poker, and fund live game shows.

Playtech is considered a high-quality software developer that provides HD streams for live games. No matter which table you choose to play at, a live chat feature will be present, which you can use to talk with the dealer or the other current players.

Live casinoLive casino
RouletteRoulette
BaccaratBaccarat
BlackjackBlackjack
CrapsCraps
Table gamesTable games
Video PokerVideo Poker

William Hill Casino Roulette Games

Type of Roulette Game Min Bet Max Bet RTP

Quantum Roulette

C$0.20

C$2,000

97.30%

Mega Fire Blaze Roulette Live

C$0.20

C$2,000

97.30%

Age of the Gods Bonus Roulette Live

C$0.20

C$2,000

94.74%

William Hill Casino Blackjack Games

Type of Blackjack Game Min Bet Max Bet RTP

Quantum Blackjack Plus

C$1

C$5,000

99.46%

Live All Bets Blackjack

C$1

C$5,000

99.46%

William Hill Casino Baccarat Games

Type of Baccarat Game Min Bet Max Bet RTP

Grand Baccarat

C$2

C$10,000

98.76%

Bet on Baccarat

C$1

C$2,000

96.24%

William Hill Casino Table Games

  • Video Poker
  • Roulette
  • Bingo
  • Blackjack
  • Scratch cards
  • Slingo

Despite live games, there is also a separate section for RNG-based table games. There are a lot of classic and modern variations; even scratch cards and Slingo games are included.

Read carefully when claiming any William Hill Casino promo code as they could allow you to wager them on table games, should that be something that you appreciate.

William Hill Casino Payments 4.4 /5

Payment Min deposit Max deposit Min withdrawal Max withdrawal Withdrawal time
Instadebit $ 10 $ 10000 $ 5 $ 20000 3-5 business days
Maestro $ 5 $ 99000 $ 5 $ 33000 1-3 business days
MasterCard $ 5 $ 99000 $ 5 $ 33000 1-3 business days
Neteller $ 10 $ 25000 $ 5 $ 25000 Instant
Paysafecard $ 10 $ 200 N/A N/A N/A
Skrill Moneybookers $ 10 $ 80000 $ 5 $ 80000 Instant
Visa $ 5 $ 99000 $ 5 $ 33000 1-3 business days
Bank Transfer N/A N/A $ 25 $ 100000 3-5 business days

If you visit the ‘My Account’ tab, you can check the deposit and withdrawal options. This platform provides various payment methods, including credit/debit cards, e-wallets, vouchers, and bank transfers.

To be more exact, our William Hill Casino review found eight payment methods. Amongst these, Canadians can deposit for William Hill Casino bonus codes with popular methods such as Skrill, Neteller, Visa, and InstaDebit.

You can set daily, weekly, and monthly deposit limits through the registration process or, later on, through the ‘My Account’ tab.

William Hill Casino Deposit Process

To deposit for a William Hill Casino promo code, follow these easy steps:

  1. Visit the site and log in to your account.
  2. Click on the deposit button.
  3. Pick your preferred deposit option.
  4. Enter the amount you would like to deposit.
  5. Confirm the transaction.
  6. The funds will be transferred to your account balance instantly.

What is the William Hill Casino Minimum Deposit?

Depending on which deposit method you plan to use, the minimum deposit can either be C$5 or C$10. Yet, take note that a William Hill Casino promo code could increase the minimum deposit.

William Hill Casino Withdrawal Process

The withdrawal process of winnings from offers follows this path:

  1. Sign into your account.
  2. Head to the ‘My Account’ tab.
  3. Choose the withdrawal option.
  4. Pick a withdrawal method you want to use.
  5. Input the amount you would like to withdraw.
  6. Finalize the withdrawal process.
  7. Depending on the chosen method, it can take 1 to 5 days for your funds to arrive.

William Hill Casino Withdrawal Time

Withdrawal time will vary depending on the withdrawal methods. E-wallets are the fastest way to get your winnings, as they take about 24 hours. Credit/debit cards come in second place, and the withdrawal time can be between 1 and 3 days.

Finally, bank transfers are always the slowest method; they can take anywhere from 3 to 5 days.

Reasons for William Hill Casino Payout Problems

  • Choosing an invalid withdrawal method
  • Additional documents may need to be provided
  • Entering an invalid withdrawal amount
  • Not fulfilling William Hill Casino promo code wagering requirements

William Hill Casino Fees

As long as you are active on the platform, there will be no fees charged. However, if you have an account you haven’t visited for 13 consecutive months and there is some cash on your balance, the operator will charge a 5% monthly administration fee. Before the operator starts charging the fee, the account holder will be notified. For Canadians, that 5% equals about C$4 a month.

William Hill Casino Payments vs Other Casino Payments

William Hill CasinoKing J CasinoKatsubetJackie JackpotVirtual City CasinoCasino MastersSCasinoSlotKingCasino
Visa
MasterCard
Maestro
Interac
Interac e-Transfer
Neteller
Ecopayz
Instadebit
iDebit
MuchBetter

William Hill Casino Licensing & Security 5 /5

There are two different operators and licenses, depending on where the players come from. For everyone outside Great Britain, the website will be operated by William Hill Global PLC, an operator with a valid gaming license from the Malta Gaming Authority.

For all players from Great Britain, WHG Limited will operate the site under licenses from the UKGC and the Gibraltar Gambling Commissioner.

Casino Trustworthiness Details

Casino Company

William Hill Global PLC

Year of establishment

1998

Company No. of Employees

/

Accepted Currencies

GBP, EUR, AUD, CAD, USD, DKK, JPY, SGD, HKD, CHF

Company Registration Number

C96298

Address

Tagliaferro Business Centre, Level 7, High Street, Sliema SLM 1549, Malta

William Hill Casino Sister Sites

The owner and operator currently only takes care of and runs this one platform.

Gibraltar Regulatory Authority Gibraltar Regulatory Authority
RGL No. 034
MGA MGA
MGA/CRP/121/2006-05
UK Gambling Commission UK Gambling Commission
39225

Is William Hill Casino Legit?

This gambling website is licensed by the following regulatory authorities:

  • Malta Gaming Authority
  • UKGC
  • Gibraltar Gambling Commissioner

Is William Hill Casino safe?

Besides the validity given by the licenses, Canadians will also find the following features:

  • GamStop
  • GamCare
  • SSL Encryption

William Hill Casino Customer Service 4.5 /5

There will be occasions when you might not understand certain aspects of the site or some minor issue may arise. That is why the customer support service is available 24/7 to assist in any way possible.

The live chat feature is the only way to contact a support agent and ask any questions regarding transactions, gameplay, banking options, etc. While a pretty big FAQ section is available, the live chat will be the quickest and best way to handle any issues.

How to Contact Customer Support

You won’t find a live chat icon on the main page or any other page on the site. To start the live chat, you will have to go to the ‘Contact Us’ tab and click on the ‘Message Us’ button. This will initiate the live chat feature; however, before you are assigned a support agent, a bot will try to help you.

While the bot may be of assistance in some situations, more complicated questions or issues will require a real person. Before a real support agent enters the chat, it may take up to 15 minutes, depending on how busy the customer support team is. The only thing you can do is minimize the live chat and wait to get a response.

How We Tested Customer Support?

The process can take time because there are multiple factors when evaluating customer support services. Our team rates both response time and the support agents’ attitude and knowledge when answering questions or resolving issues. For a few days, we do come back to the live chat and hope different agents enter our chat to see whether the majority of the team is capable of helping out.

During the testing process, we talked to three agents through live chat, and all of them were professional, polite, and able to answer our questions precisely.

Phone:
Not Available
Email:
support@willhill.com
Live chat:
Yes, 24/7

Loyalty 1 /5

There is no loyalty or VIP Club available for Canadian players. For this reason, we gave it our lowest rating since we are aware that most Canadian gamblers enjoy a well-rounded loyalty system, or a more rewarding VIP Club that awards progression.

Where Does William Hill Casino Shine?

  • High-quality live dealer games – The entire live dealer section is run by Playtech, which provides quality HD streams and multiple variations of popular games.
  • Various Payment methods – In the cashier section, players can choose from multiple deposit and withdrawal methods – from cards and bank transfers to e-wallets.
  • Licensed platform – Canadian players can rest assured the site’s operator holds a valid license from the Malta Gaming Authority and is legal to engage within the country.
  • 24/7 support – Players can always contact the customer support team via live chat every day, at any hour.

Where Does William Hill Casino Fall Short?

  • Weak Promotion section – Apart from the first deposit bonus, the operator doesn’t provide other types of bonuses.
  • No Casino App – While sports betting enthusiasts have their dedicated app, the operator hasn’t provided a downloadable app for playing slots, table games, and live dealer games.

What William Hill Casino is Best for?

If you are looking for a safe, secure and legit operator with years of experience in the iGaming market, look no further. This operator holds a valid license from the Malta Gaming Authority and uses the latest SSL encryption tech to keep transactions safe.

Is William Hill Casino Right for You?

If you are a newcomer to the iGaming world, the site’s simple layout on desktop and mobile provides easy navigation. Everything is a click away, and the support team is always present if you have any difficulties.