Joy Casino Review & Bonus Codes | Read this before playing at Joy Casino

When looking for an online casino, there are many aspects to consider. It seems like strenuous research – but don't worry, we've already pieced together all the information you need! Our Joy Casino review, for example, contains everything from account management to customer support. Jump right in!

A brief introduction

Disclaimer: The casino and its parent company operate under a Curacao license. We advise you to check the platform carefully and start playing with low stakes in this case.

Joy Casino works under the ownership of Darmaco Trading Ltd. The company has headquarters in Cyprus. Its registration date is September 2014; it earned a license of practice from The Curacao Gaming Control Board during this time.

Everything to know about transactions

Before getting into the transactions themselves, we've got to mention the rules to abide by while depositing and withdrawing. Firstly, you'll need to transfer some funds to your balance if you wish to participate in the website's activities. The casino won't allow you to reverse a deposit. A third party can't supply your account with funds.

Should the team suspect that you don't own the payment method you're using, it might reverse all transactions on the user account and revoke any potential winnings.

Now, for the means of depositing, know that Visa, Mastercard, American Express, Discover, ecoPayz, Neosurf, Bitcoin, Ethereum, Ripple, Litecoin, MuchBetter, and Jeton are all acceptable here. For withdrawals, users can pick from ecoPayz, Bitcoin, Ethereum, Ripple, and MuchBetter.

Every deposit must amount to at least C$10 in the case of cryptocurrency transactions. Credit card transfers require a C$20 minimum, and Jeton payments must exceed C$30.

For withdrawals, there's a general minimum limit of C$10. The most you may cash out is C$100,000 per month.

When you request a payout, the casino will need to verify your identity first. This takes 24 hours, but according to live chat, it can last less than that.

Joy Casino's Antifraud Tool

The casino we're analyzing engages technologies meant to prevent money laundering and other irregular behaviour concerning gambling transactions.

It operates by automatically identifying customers via IP, fingerprints, and proxy checking. It also engages in phone number verification and analyzes the client's behaviors while online.

Recommendation: Cryptocurrency withdrawals might cause issues to customers. This currency is highly volatile, so the player might cash out less than the amount he actually won.

Be aware: 

• There's a 5% fee if you wish to withdraw funds that you haven't wagered. Alternatively, the casino will cancel your request at its sole discretion. Joy Casino CA will verify the user's phone number. Even if the phone operator allows the client to pay other institutions by mobile loans, the casino has no tolerance for it. As a result, it will block all profiles engaging in this practice.
• If you owe the website a specific amount, it might set off your account's positive balance against the debt. 

Account management: the essentials

When registering, the new player must provide personal information. This includes date of birth full name, address, mobile number, and email. Furthermore, they'll need to pick a username and password. While the first login will automatically take place, subsequent sign-ins will require the client's credentials and complete a captcha code.

The user must provide wholly accurate information that matches their legal records. Moreover, each user is entitled to a single account. The discovery of a duplicate subscription will result in the cancellation of any bonus winnings that might have come from this second membership. Users who have more than one profile are also ineligible for refunds of the real cash balance they have wagered.

Joy Casino will investigate and audit player bets.

Another essential aspect is that players must at all times refrain from engaging in hate speech of any kind.

Tips: 

• When it comes to account closure, players acknowledge that their accounts are exempt from the site's terms and conditions only when the membership has effectively ended.
• An account that stays inactive for six consecutive months will be subject to closure by the casino. Furthermore, its balance will reset to zero.

The games to find at Joy Casino

The casino displays more than 1,500 titles. The website specializes in slots, with separate sections for subtypes like jackpots and Megaways. Besides these categories, you'll find table game options, including Roulette, Baccarat, Blackjack, Keno, and Poker. Joker Poker is a frequently-seen version of poker. Besides it, you can also play Hold'Em, which is considered the most intricate version of poker and one of the most famous. In the live dealers' category, you'll see classic table options side by side with Sic Bo and Dragon Tiger.

Joy Casino doubles as a bookmaker, with the possibility to place bets both on sporting events and on e-sports. So, punters may bet on well-known competitions like soccer, hockey, football, or rugby, but betting on League of Legends or Starcraft is just as possible.

The plethora of titles is available courtesy of partnerships with software providers like Microgaming, NetEnt, Playtech, Yggdrasil, Quickspin, Play'n GO, Evolution, Elk Studios, Playson, Boongo, Red Tiger, Push Gaming, iSoftbet, Pragmatic Play, Habanero, Genesis, Iron Dog, Skywind, Relax, Big Time Gaming, Nolimit City, Igrosoft, Kalamba, Plank, Swintt, Endorphina, Blueprint, Hacksaw, Golden Hero, Bet2Tech, Tom Horn, Wazdan, and Gaming Corps.

It's worth mentioning that Swintt is an up-and-coming software provider. It's a Glitnor group subsidiary from Malta, and it has proven to be prolific during its relatively short tenure. It has over 70 employees and as many partnerships on a global level. The supplier received a license of practice from the Malta Gambling Association in May 2020.

Joy Casino bonus codes: rules and claimable offers

Here, you may find numerous bonus codes, as well as a loyalty system.

To be more explicit, for every C$100 you bet on slots and other games, you'll receive one point. The VIP system is based on the number of points one has, as follows:

1. Novice (0 – 10)
2. Regular (11 – 50)
3. VIP (51 – 500)
4. VIP Gold (501 – 5000)
5. VIP Platinum (5001 – 25000)
6. Dark Knight (25000+).

Going through the ranks will unlock extra promos. Moreover, you can negotiate your max cashout if you reach a VIP level.

Joy Casino CA also provides 10% cashback on the first of every month. As such, players will receive 10% of their losses back. This deal has no wagering requirements, and the funds will go directly to the real cash balance. 

And now, it's time for the rules! Firstly, members acknowledge that winnings from bonuses will appear on the promotional balance before wagering. It's only after meeting the staking requirements that you can cash out the gains. 

Withdrawing from the cash credit while having an active bonus will cancel the said offer. Generally, the wagering limit will be 20% of the promotional amount, the sole exception lying in sports betting.

If someone is eligible for multiple bonuses, the earliest will be the first to activate; the others will stay pending until the first one is completed or expires.

The casino will occasionally verify the customers' transaction logs to ensure that every procedure went per the website's terms. Should it identify any irregular or abusive behaviours, the account risks suspension and the winnings from bonuses will be cancelled. Instances of abusive behaviour include:

• Low-risk betting, also known as advantage play;
• Wagering more than C$5, then rapidly decreasing the bet amount without having reduced the bonus bankroll.

Sports-specific irregular practices comprise:

• Betting on opposing participants;
• Betting on results, handicaps, or totals that contradict each other for the same event.

Be aware: Verifying one's phone number is mandatory as Joy Casino will send messages to check the player's identity and bonuses. Inability to do so will result in your account closing without the possibility of retrieving winnings.

How to reach support

If you need a helping hand, Joy Casino provides customer support through several means. By pressing the top-right 'Help' button, you'll launch a separate window for live chat discussion. First, you must complete a form containing your first name (full name isn't necessary), the email address associated with the account, and the query. The agent will then connect and ask for more details.

It's also possible to contact the client service representatives by email. The contact address is en_support@joycasino.com.

Key points to remember

Strong points: 

• Joy Casino CA provides over 1,500 gaming products;
• e-sports is rare in the iGaming field, so Joy Casino supporting it is a plus;
• the platform is easy to navigate, and the providers, readily available;
• the casino displays suppliers famous on the Canadian market, and it also features newcomers like Swintt;
• live support is prompt and offers comprehensive answers.

Weak points:

• A Curacao license calls for extra caution;
• Most withdrawal methods involve cryptocurrency, which is highly volatile;
• The casino is vehemently against pay-by-phone options;
• There is a short inactivity/dormancy time before the balance goes back to zero.