If you’re looking for an online casino that has it all, LuckyWins is definitely worth checking out. This online gambling site hosts thousands of real money games by over 70 top software providers. Bank using reputable payment methods like Neteller and Bitcoin and take advantage of 24/7 live customer support. All while claiming bonuses and climbing the VIP ladder.
How We Rate
At CasinoBonusCA, we evaluate casinos objectively based on a strict rating process to give you the most accurate and up-to-date information. We prioritize transparency and honesty, which is why we evaluate and provide detailed information on a casino's licence, limits, fees, and other aspects that may impact your user experience. We take pride in our commitment to maintaining the highest level of integrity in our ratings, and our users can trust us to deliver unbiased and trustworthy verdicts of the casinos we evaluate.
At CasinoBonusCa, we may receive compensation from our casino partners if you decide to register with them through the links we provide. However, we assure you that all the verdicts expressed are our own and reflect our honest and unbiased tests & analysis of the casinos we review.
Fourth deposit: 50% up to C$1,000 + 100 free spins
Bonus Details & How to Claim
Unlocking these generous welcome bonuses is extremely easy. There is no bonus code required, you just need to log in and make a qualifying deposit of C$20 or more. The free spins are awarded on different games depending on which bonus you are using, but the spins will likely be valid on Elvis Frog, Wild Cashx9990, Big Bass Bonanza, or Gold Rush with Johnny Cash. It is worth noting that the four offers in the welcome package come with wagering requirements of 40x. The max cashout from the whole package is C$5,000.
Pros & Cons
Four generous bonus
Free spins included
Winnings capped at C$5,000
Only valid on some game types
This might look like an extremely generous bonus on paper, but it comes with certain terms and conditions that you must be aware of. First of all, there is a 4ox wagering requirement. On top of that, the free spins are only valid on certain types of games. While we don’t recommend committing to all four deposits, the first one is quite attractive for competent casino players.
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18+. This offer is not available for players residing in Ontario
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Disclaimer Gambling Addiction
CasinoBonusCa takes problem gambling seriously! We are dedicated to raising awareness regarding gambling addiction by providing information, resources and warning signs so that our users can prevent it from taking over their lives.
We started our research for this LuckyWins online casino by noting our first impression, which is of course the look and feel of the site. We found it easy to navigate the site as everything is where you’d expect it to be. Intuitive navigation makes finding what you need a pleasant experience, which is what we’re after.
The contrasting colours of the site make the page easy on the eye, which is also a plus. The terms are also spaced out, making reading them a better experience.
Your experience remains the same when switching devices. This means you can enjoy playing at LuckyWins casino online on any device without losing any games, bonuses, or other services.
How to log in at LuckyWins casino
Registering at LuckyWins casino is easy. Here’s how to do it:
Click on the Join Now button
Type in your email address and create a strong password
Enter your phone number
Read through the relevant documents and tick the box if you agree
Click on the Join Now button
Verify your email address by clicking on the link you’ll receive in your inbox
How to verify LuckyWins casino account
Our LuckyWins casino review found that you’ll need to complete the KYC (Know Your Customer) verification process before you’re able to receive your first withdrawal. This procedure involves submitting documents to prove your identity, address, and source of wealth.
The online casino carries out the KYC verification process to comply with the gambling regulations of Antillephone N.V., LuckyWins casino’s licensing body, and anti-money laundering legislation.
A copy of your passport, ID, or driving license alongside a handwritten note of six randomly generated numbers
A second picture with information other than the picture, date of birth, nationality, gender, first and second name blacked out
A recent utility bill or other official government document that is no older than three months
Proof of employment, ownership of business, inheritance, investment, or family
How to close LuckyWins casino account
If you want to close your LuckyWins casino account, here’s how’s to do so in a few easy steps:
Wait for a reply from the customer support team, who will try to resolve any issues you may be having
Confirm you’d like to close your account and the customer support agent will comply immediately
Should a time come when you’d like to reopen your LuckyWins online casino account, contact the customer support team and they will restore your old account.
Navigating LuckyWins casino online is smooth and user-friendly. The menus are divided into logical categories, making it easy and intuitive to find what you’re looking for. The main game categories and promotions are in the left menu whereas the more legal documents such as the terms and conditions and responsible gaming links are in the page’s footer.
As for support, you’ll find the chat bubble in the lower right corner of the screen. This widget follows you around to make sure you always find it when you need it.
We found a LuckyWins casino app for desktop devices. To install it, click on the ‘Install App’ tab in the main menu and follow the prompts.
If you prefer using smaller devices, you’re in luck.
The LuckyWins casino developing team optimised the online casino site to adapt to any screen size, meaning you can access it on all desktop, tablet, and mobile devices, regardless of the operating system.
All you need is a stable internet connection. We recommend Wi-Fi so you don’t use up all your mobile data.
The user experience remains the same when switching devices. You’ll have access to the same payment methods, customer support channels, and bonuses. The game images, menus, and other elements of the site adapt to the screen you’re on so navigation remains smooth and pleasant.
We did not find a dedicated LuckyWins casino mobile application while researching for this review. However, you can still create the illusion of one. How? By downloading a browser shortcut to your home screen. The benefit of this is that it gives you the idea of a mobile app without taking up much storage space, leaving more room for other mobile apps and videos.
Look and feel verdict
We rate the look and feel of LuckyWins casino online as high because the site is easy to navigate while also being easy on the eye. The tabs are right where you’d expect them to be: the main categories like games, promotions, and payments in the main menu and the more legal pages like terms and conditions and responsible gaming in the footer.
Another major reason we love the LuckyWins casino look and feel is that the developing team optimised the site to adapt to the screen it’s on, meaning you’ll get the full LuckyWins casino experience regardless of whether you’re using a desktop, tablet, or smartphone device.
Navigation: Smooth, easy, and intuitive
Loading speed: Excellent
Graphics & design: A mix of blacks and greys that contrast well with the colourful game tiles.
Overall verdict: The site is easy to navigate, and the colours are easy on the eye, making prolonged exposure less tiring, even on smaller devices.
Slot Games 5 /5
Our LuckyWins casino review team found thousands of real money slots and games for you to try out.
These games come by over 70 top software providers like Playtech, Tom Horn Gaming, QuickSpin, and Yggdrasil Gaming.
The filters in the LuckyWins casino slots lobby are basic. The top banner allows you to filter by game type (slots, jackpots, table games, all games). A quick scroll through the lobby will show you more categories (popular, recommended, new). You can also filter by selecting your favourite provider of by using the search bar.
When it comes to themes, there’s plenty to check out. From adventure games to mythological slots, animal themes, and magical games, there’s something to suit everyone’s taste.
Best LuckyWins casino slots
Gates of Olympus
Book of Pyramids
Temple Tumble Megaways
Luck Lady’s Clover
Savage Buffalo Spirit
Wild Cash X9990
Highest RTP slots from LuckyWins casino
Money Train 3 – 96.10%
Elvis Frog Trueways – 96.79%
John Hunter and the Book of Tut – 96.50%
Book of Diamonds – 96.18%
Big Bass Splash – 96.71%
Holmes and the Stolen Stones – 96.80%
Wild Fruit Jam – 96.09%
Mummyland Treasures – 96.36%
Sharky Frenzy – 96.13%
Jungle Boy – 96.50%
Slots We Tested
Gonzo's Quest Megaways
Red Tiger Gaming
Gates of Olympus
Hot to Burn Hold and Spin
Book of Myth
Slots Game Types
You’ll find a wide variety of slots in the LuckyWins casino slots lobby. These include classic fruit slots with basic features to more intense games with vibrant graphics, storylines, and complex bonus features. You’ll get to experience Megaways slots that offer up to 117,649 ways to win, Drops & Wins, multipliers, free spins, pick bonuses, bonus buys, fixed and progressive jackpots, and much more.
Live Dealer Games 4 /5
If you’re after a more authentic casino experience, the LuckyWins online casino offers over 800 live dealer games.
Take your pick from live variants of roulette, blackjack, game shows, poker, and baccarat brought to you by industry leaders like Absolute Live Gaming, Pragmatic Play Live, and Lucky Streak.
You won’t be able to demo the live dealer games. Instead, you can observe a few rounds as other players place their bets. This will give you a feel of the game and its rules without making any financial commitment. You can use the chat feature to ask the dealer any questions or doubts you may have about how to play the game.
Live roulette at LuckyWins casino
Type of Roulette Game
Pragmatic Play Live
Live blackjack at LuckyWins casino
Type of Blackjack Game
Pragmatic Play Live
All Bets Blackjack
Live baccarat at LuckyWins casino
Type of Baccarat Game
No Commission Baccarat
Pragmatic Play Live
Fortune 6 Baccarat
Pragmatic Play Live
LuckyWins casino table games
LuckyWins online casino showcases a healthy selection of table games. These include poker, blackjack, roulette, and baccarat. You can scroll through the different sections by clicking on the ‘table games’ tab in the casino lobby. You’ll find titles like Lucky Roulette, European Roulette, 21 Burn Blackjack, Three Card Rummy, and Caribbean Poker for you to choose from. Click on the ‘show all’ button next to each game category to see the full list of available games.
Each table game comes with an RNG (Random Number Generator) that is audited regularly to ensure randomness and fairness with the outcome of each game round.
Payments 5 /5
Our review team found that LuckyWins casino online offers payment methods to suit everyone’s needs. From credit cards like Mastercard to e-wallets like Skrill, prepaid vouchers like Neosurf and cryptocurrency options like Bitcoin, there’s something for everyone. The payments page is detailed with information about limits, fees, and processing times.
LuckyWins casino deposit process
Click on the green deposit button to the left of your screen
Select your preferred payment method
Choose from the predetermined deposit amounts or enter your own
Fill in the requested information
Type in any bonus code you may have
Hit the deposit button
Wait for your funds to show in your casino account
What is the LuckyWins casino minimum deposit?
The minimum deposit at LuckyWins online casino varies depending on the method. With Interac it is C$30, whereas Instadebit is C$20.
This may also vary as you deposit using different cryptocurrencies.
LuckyWins casino withdrawal process
Here’s how to withdraw funds from your LuckyWins casino account:
Access your wallet and click on ‘withdraw’
Choose your preferred withdrawal method (whenever available, this needs to be the same as your deposit method)
Enter the amount you wish to withdraw
Complete the requested information
Hit the withdraw button
Wait for your funds to arrive
You can also select a withdrawal method through the payments page, which you can access via the main menu.
LuckyWins casino withdrawal time
Depending on your payment method, LuckyWins casino may need up to three working days to process your withdrawal request. This is added on to any processing time your payment provider may need. For example, in the case of credit card or bank transfer withdrawals, you could be waiting for up to 10 working days post-approval whereas cryptocurrency withdrawals are typically visible in your crypto wallet instantly.
Reasons for LuckyWins casino payout problems
Your account may be blocked due to pending documents or suspicious activity
Your account is pending verification documents
You have not successfully completed bonus wagering requirements
You requested to withdraw less than the minimum amount
You have reached your daily, weekly, or monthly withdrawal limit
LuckyWins casino fees
LuckyWins online casino doesn’t charge any fees for deposits and withdrawals. However, this is not to say that your payment provider won’t charge you a fee for using its services. Always remember to read through the terms and conditions before settling on a payment method to avoid any unwanted surprises.
We all want to feel safe when depositing funds into a casino account, which is why we give licensing and security utmost importance when reviewing online casinos like LuckyWins. We make sure to only recommend reputable online gambling sites after vetting their licensing bodies, security protocols, reputation of the operating enterprise, and legitimacy of the payment methods. We also dive into responsible gaming polices and customer support channels and efficiency.
LuckyWins casino Trustworthiness
Year of establishment
Company Registration Number
Scharlooweg 39, Willemstad, Curaçao
Is LuckyWins Legit?
LuckyWins casino is a legit online casino licensed by Antillephone N.V., a reputable licensing body that manages several online gambling sites around the world, including some in Canada.
The regulatory body makes sure LuckyWins casino follows security protocols such as high-tech SSL encryption for data processing, KYC verification procedures, and RNG (Random Number Generator) audits that ensure randomness and fairness in game outcomes.
In addition, you’ll have access to all the responsible gaming tools. These include deposit limits, self-exclusions, cooling-off periods, and self-assessments. The responsible gaming page also includes links to organisations such as GamCare, Gamblers Anonymous, and Gambling Therapy. If you’re ever in doubt, give the customer support team a shout via live chat. The agents are highly trained to help you keep your gambling in-check.
Is LuckyWins casino safe?
LuckyWins is a safe online casino that takes several measures to protect you, your personal information, and your funds while playing your favourite games. Here are a few of the security features you’ll find on site:
SSL encryption: LuckyWins uses 218-bit SSL encryption technology to manager your personal information. Once processed, it is securely stored in a server that only a handful of authorized personnel have access to.
GamCare: A reputable responsible gaming enterprise that offers support to gamblers whose gambling is becoming problematic. You’ll find links to other organisations such as Gamblers Anonymous and Gambling Therapy.
Customer Service 4.5 /5
We found FAQs, email, live chat, and a contact form as customer service channels at LuckyWins casino. Our review found support is available 24/7, proving that your satisfaction is a priority to the online casino. You’ll find the links to the relevant tabs in the page’s footer whereas the live chat bubble is in the lower right corner of the screen. The FAQs are divided into important categories and offer answers to useful questions about payments, your account, and bonuses.
How to contact LuckyWins casino
Contacting the LuckyWins casino customer support team is easy, especially since the service is available 24/7. The FAQs are in the page’s footer. Each answer is detailed enough so that you won’t need further clarification. Should you need further support, you can access the live chat by clicking on the bubble in the lower right corner of the screen. Complete the form with your name and email and an agent will generally be with you in under a minute.
How we tested customer support
We tested the LuckyWins customer support as part of our casino review and can say that we were pleased with the service we received. The waiting time was minimal and the agents were friendly and professional, offering comprehensive replies that needed little to no clarification or follow up.
Customer support verdict
Response time: Under a minute for both initial contact and replies to questions
Staff availability: All customer support channels are available 24/7
Overall experience: LuckyWins casino has a strong customer support system that is available 24/7. The FAQs are limited but answers to the most important questions are there.
LuckyWins casino online rewards loyalty by giving you 1 status point for every C$20 of real money you deposit and play on any of the slot machines (you won’t receive points for playing live casino, table games, or instant games). You’ll start with a Topaz status when you sign up and you’ll work your way through the ten levels until you receive the Blue Diamond status. Each level comes with higher cash bonuses and a level welcome bonus. The final level is locked – it’s prizes are revealed once you accumulate 5,000,000 points.
· Level Welcome Bonus: C$50 Bonus with 40x wagering requirements
· Cash Bonus: C$60
· Cost: 5,000 points
· Level Welcome Bonus: C$100 Bonus with 40x wagering requirements
· Cash Bonus: C$130
· Cost: 10,000 points
· Level Welcome Bonus: C$500 Bonus with 20x wagering requirements
· Cash Bonus: C$700
· Cost: 50,000 Points
· Level Welcome Bonus: C$1,000 Bonus with 20x wagering requirements
· Cash Bonus: C$1,500
· Cost: 100,000 Points
· Level Welcome Bonus: C$3,000 Bonus with 10x wagering requirements
· Cash Bonus: C$8,000
· Cost: 500,000 points
· Level Welcome Bonus: C$15,000 Bonus with 5x wagering requirements
· Cash Bonus: C$18,000
· Cost: 1,000,000 points
· Level Welcome Bonus: C$30,000 Bonus with 5x wagering requirements
· Cash Bonus: C$100,000
· Cost: 5,000,000 Points
· Level Welcome Bonus: Mystery
Where Does LuckyWins Casino Shine?
Multi-level VIP programme based on XP (Experience Points)
24/7 customer support available via email and live chat
Free-to-download casino app available for desktop devices
Variety of reputable payment methods including cryptocurrency options
Four-part welcome package that includes match bonuses and free spins
Where Does LuckyWins Casino Fall Short?
There is no phone customer support available
There are no demo versions of the slots and games
Big software providers like Evolution Gaming and NetEnt are missing
What Is LuckyWins Casino Best For?
If we had to pick one aspect of LuckyWins casino to be the best, we’d choose the payments system. The online casino offers everything from e-wallets to credit cards, prepaid vouchers, and cryptocurrency options, making it ideal for any kind of player. The payment system is smooth, hassle-free, and intuitive, meaning you’ll be in and out within a few minutes.
Is LuckyWins Casino Right for You?
LuckyWins casino online has got a lot going for it and it’s clear to see why it’s such a popular online casino among Canadian players. The gambling site has got everything from a wide portfolio of real money slots and games by top providers to dedicated customer support that is available 24/7 via live chat.
Security isn’t an issue at LuckyWins casino as the site is fully licensed and is operated by Dama N.V., a reputable enterprise in the iGaming industry.
The only downside I can really think of is the lack of demo games, but this isn’t a dealbreaker in my books. If it tips the scales for you, I’d suggest looking at some alternative online casinos.