SlotsGem Casino Bonus Codes, Deals & Expert Review

How We Rate SlotsGem Casino | In-Depth Review

Our team of talented casino experts have worked in every role you can possibly think of in the iGaming space. This is why we are so uniquely positioned to find insights no other review will pick up on. You can be sure our online casino reviews will give you all the tools needed to choose your perfect gambling site.

We strive to improve the overall US iGaming industry by only recommending online casinos that meet industry regulations and exceed our strict standards. That’s why you can expect plenty of details about the payout speeds, security functions, gaming options, and mobile compatibility.

SlotsGem Casino Overview | Our Reviewers Found

Protocol for Verifying the Accuracy of Data

Registration Process Preview

Payments 4 /5

Neteller

Neosurf

Skrill Moneybookers

Skrill 1-Tap

Bank Transfer

AstroPay Card

CashtoCode

MiFinity

Jeton

Google Pay

eZeeWallet

directDebit+

American Express

Bitcoin Wallets

Pay by phone

MasterCard

Flexepin

Apple Pay

Paysafecard

Visa

Interac

Canadian players can use a wide variety of banking options at Slotsgem. You can use Interac and Mastercard payments, directDebit+, vouchers like Paysafecard, e-wallets including MuchBetter and UTORG, and 14 cryptocurrencies including Bitcoin, Cardano, and Ethereum.

Slotsgem deposit process

1. Log into your Slotsgem account and press the yellow “Deposit” button
2. Select a bonus, if you wish
3. Press your preferred payment method
4. Enter your personal details. You’ll only need to do this on your first deposit
5. Nominate how much you want to deposit and then press “Deposit”
6. Follow the prompts from within your chosen methods payment gateway

What is the Slotsgem minimum deposit? 

The minimum deposit for all payment methods is only C$15. Maximum deposit requirements vary from method to method. For example, Interac is capped at C$3,000 while you can deposit up to C$30,000 with Bitcoin.

Slotsgem withdrawal process

Withdrawals are quick and easy at Slotsgem:

1. Log back into your Slotsgem account
2. Click on your bank balance and then press “Withdrawal”
3. Choose your payment method
4. Nominate how much you wish to withdraw
5. Enter your payment details and press “Withdraw”

Slotsgem withdrawal time

Withdrawal processing takes up to three days but then the payout speed will depend on your chosen method. For example, crypto withdrawals will usually be instant, following successful processing.

Besides individual payment method limits, which vary, the most you can withdraw is limited to C$4,000 per day, C$16,000 per week, and C$50,000 per month. The minimum withdrawal amount is only C$10.

Reasons for Slotsgem payout problems

• You still need to clear a wagering requirement
• Technical fault or banking error
• You need to reverify your identity

Slotsgem fees

There are no transaction fees or charges. However, there is a C$10 monthly admin fee charged when an account is dormant. We didn’t find any hidden fees within the terms and conditions either.

Payments verdict

• Payout time: Withdrawal processing takes up to three days and then your payment method will determine the final payout speed
• Payment methods: You can use cryptocurrencies, credit cards, e-wallets, and digital banking
• Payout limits: Non high level VIPS are restricted to C$4,000 per day, C$16,000 per week, and C$50,000 per month
• Overall verdict: Our payouts took less than 48 hours in most instances, and we were impressed with the range of banking options

SlotsGem Casino Payments vs Other Casino Payments

Licensing & Security 4 /5

Our team has several casino and web security experts. We are perfectly positioned to confirm, analyze, and assess the legitimacy and quality of any licensing claim made by an online casino in the US. We’ll also examine the operator’s business history, check the payment service providers, and look for additional security and safety features.

Curacao

165403

Is SlotsGem Casino Legit?

We confirmed that the casino holds a current gambling license from the Curacao Gaming Authority (OGL/2024/1676/0905). The Curacao Gaming Authority is one of the most popular online casino regulators.

Latcas B.V. is a relatively new organization but their books are in order, their business registry is up to date, and we confirmed the authenticity of this operator.

Is Slotsgem safe?

Slotsgem is modern and harnesses many security features:

• eCogra
• iTechLabs
• GLI
• 128-bit SSL encryption

Customer Service 4 /5

24/7 support is available via Live Chat and email. You can also send complaints to a dedicated email address at [email protected]. The casino also provides a FAQ section with simple answers to the most popular queries.

How to contact Slotsgem

Live Chat is found at the bottom right of the screen at all times. You just need to provide your name and email to begin chatting, and a live operator will connect with you instantly. Email support can be reached by using the webform in the “Contact Us” section of the webpage or by sending a message directly to [email protected].

How we tested customer support

We sent messages numerous times of the day and via all means of communication, to best determine the average response times. Our team also assessed the professionalism, knowledge, and accuracy of the support team by asking very complex and simplistic questions. This strategy also allowed us to interact with different support team members.

Customer support verdict

• Response time: Live Chat operators connect almost instantly, and email support usually only takes a few hours
• Staff availability: Support is available 24/7
• Overall experience: The support team is highly responsive, and we were impressed with each operator’s attention to detail during our tests

Phone:

No phone available

Email:

[email protected]

Live chat:

Yes, 24/7

Where Does Slotsgem Shine?

• Over 500 incredible and varied live dealer games
• Casino will let you know when slot RTPs rise above 100%+
• Wide range of banking methods including 14 cryptos

Where Does Slotsgem Fall Short?

• Three-day withdrawal processing time

What Is Slotsgem Best For?

Slotsgem is best for gamers looking for slot gaming glory. This casino appears to keep track of the current performances of their slot games and lets you know when those games are performing beyond expectation. You’ll see loads of slots with 100%+ RTP tags, showing that these slots seem to be on a hot streak.

Is Slotsgem Right for You?

Yes, it is. Slotsgem has thousands of exciting slots, and hundreds of varied live dealer games, and the casino lets you know when slots are on a hot streak.  This is a very casual-friendly casino with low limits, but VIPs still have plenty of games offering larger bet limits.

There isn’t much not to like. The 72-hour processing speeds are a drawback, but still far from the slowest in Canada. You also have a wide range of payment methods to choose from, making this a very accessible casino too.