Spin Casino Review & Bonus Codes | 2022

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Spin Casino overview

Spin Casino is managed by Baytree Ltd, a pioneer in online entertainment since 2001. It operates numerous other casinos for the Canadian market, including Jackpot City, Mummy’s Gold, and Ruby Fortune.

This brand received its license issued by the Kahnawake Gaming Commission on 4^th August 2016. The website was updated and relaunched one year later.

Spin Casino and Microgaming

Spin Casino works under the Microgaming platform – End User License Agreement (EULA). This software enables the customer to utilize gambling services via the Spin Casino website.

Microgaming provides a non-exclusive license to install, download, or copy the Software solely for entertainment purposes.

From the hundreds of titles available, punters can choose from Casino, Real & Live, in addition to Vegas games and will be able to join other punters on tournaments.

There will be chances to collect loyalty points and receive a head start, and detailed sections for all will be available by scrolling down!

However, these tournaments have a limited timeline to be fulfilled. Always check the Terms and Conditions before joining one!

Be aware

Casino Terms and Conditions, the FAQ section, and other relevant information from the bottom of the page are not accessible to the player while logged in.

Different day, another Spin Casino bonus

Spin Casino online brings different bonuses for each day of the calendar, whether they are match deposits, free rounds, or new deposit offers.

New players will also be granted a welcome deal with bonuses for the first consecutive deposits.

After the welcome offer is completed or it has expired, the Bonus Wheel will become available to be spun once every four hours.

It may offer free spins, loyalty points, or bonus credits that will be instantly credited upon acceptance. Standard terms and conditions apply.

Rules you must follow

Once logged in, customers only need to click the Promotions button and take a look at what bonuses the current month brings.

They do, however, come with certain general conditions:

• All offers are limited to one per person, household, debit/credit card, and shared computer;
• The bonus amounts are subject to a wagering requirement of a minimum of 70 times before it can be transferred to the Cash Balance and withdrawn;
• A maximum bet of C$8 and C$0.50 per line will be accepted while the bonus is being played through.

Don’t forget that

If you do not want a bonus that has already been credited to your account, you may remove it by contacting support, only if no playthrough has taken place.

Spin Casino is a member of the Cityviews Group

You may not claim a bonus if you have registered an account and claimed such a bonus from any other website within the Group.

In case you are rewarded with a sum of money or other prize considered worthy of publicity, you agree to be available for any event of such nature.

You must also grant Spin Casino the right to use your first name in any advertising regarding your win. Your privacy will be protected at all times.

Types of Spin Casino games and their wagering contribution

The 600+ games offered to all customers are provided by:

They are grouped into three broad categories:

1. Casino: comprising jackpot games, grouped-by-feature slots, as well as exclusive games. The most popular of all include Dragon Shard, 9Masks of Fire, Break da Bank Again, and African Quest.
2. Real & Live: various types of Blackjack, Roulette, and Baccarat, in addition to Vegas Flush Boltbet, a recently added title.
3. Vegas: there are numerous games available, such as Age of Conquest, Mega Moolah, and Wheel of Wishes, with prizes that can reach up to C$5,000,000.

Not only can the punters access the categories described above, but they can also enter the tournaments for a free, wager, and get on top of the leaderboard.

Learn the wagering contribution

So the customer doesn’t get confused, we have created a table that will show the games’ contribution to rollover requirements, in order to fulfil the conditions without difficulty:

Remember!

Accessing Spin Casino mobile is just as easy, with the use of a browser. No downloading is needed.

The company may confiscate funds that may have been left in-play on any game (Excluding Video Poker) for 90 days or more.

Winnings may also be seized if a player has self-excluded from gambling at other casinos due to gambling addiction or problems.

Is there a way to register faster?

This Spin Casino review also guides players through the registration process, and we should say that there is no other way to create an account but fast.

With a push of a Sign-up button, the future customer will encounter a page that will require personal information, just like any other gambling platform.

You will need for registration:

• Login details – Username, email, password;
• Personal information – Full name, date of birth, gender, address details, mobile number;
• General choices – language, currency.

This platform reserves the right to verify the account information at any time and suspend the account pending adequate verification. In case any changes appear to address, contact, or personal data, the information should be updated by contacting customer support.

Potential fees

In case the account becomes inactive, an administration fee of C$10 will be deducted from the account until the balance is reduced to zero or the account becomes active once again!

Customers need Flash in order to register and play.

There is a wide range of languages provided for play, in comparison to other casinos that only offer a small number.

Loyalty program

Spin Casino online acknowledges that fidelity means rewards, and that is the reason why even new players enter the loyalty programme.

Furthermore, after registering an account, the first deposit placed will bring 2500 points.

How to receive loyalty points

The more one wagers, the more points he/she accumulates, ready to be exchanged for bonus credits. 5000 of them will provide 5 bonus credits. C$1 wagered = 1 loyalty point.

Additionally, the Loyalty Specials are available on seasonal games, where the player can see what select titles fit each of the levels.

Only cash wagering counts towards Loyalty Points.

Points can expire if they have not been redeemed within 60 days of accumulation!

Are there any Canadian payment methods available?

Indeed, Canadian customers can choose to deposit with numerous methods, such as:

Interac is a very appreciated and trusted payment option among Canadians, as it offers fast and straightforward payments.

Only in 2019, there have been 6.2B Interac Debit Transactions, 511.7M e-Transfer transactions, and 25.5M active Interac debit users.

Withdrawal guide

Speaking of withdrawals, the winnings can only be transferred to the same method used for depositing.

Spin Casino Canada is required to verify a player’s identity upon withdrawal of C$2,000 or more, and it does not allow games on credit.

Updating or adding further payment details can be done by contacting player support

The company reserves the right to pay any winnings in Euros, irrespective of the player’s selected currency.

There may be charges incurred for withdrawals.

Customers that withdraw a sum of money that is five times or more, higher than their lifetime deposits placed across the Group, will be liable for detailed gameplay review.

They will only be able to withdraw their winnings at a sum of a maximum of C$4,000 per week.

The remaining amount will be put in the player’s account until they are eligible for a further cashout. Progressive wins are excepted from this clause.

What about withdrawal time?

Once a withdrawal request has been sent, the casino will take 24 hours to process it. If the request has not yet been accepted, the amount can be reversed.

Several customers have complained about delayed withdrawals from a few days up to two months.

The matter can be caused by the identity verification process or bank issues.

Measures are taken to prevent problem gambling

Gambling is meant to be entertaining, but we all know it can be addictive.

This platform promotes responsible gambling by enabling the blocking or suspension of the account upon request, as well as logging the player out after a period.

To discover if there is a gambling problem present or to receive help if the answer is affirmative, the casino redirects the customers to Gambling Therapy.

The website puts at the affected player’s disposal support groups and forums, live and email support, together with self-help.

You may also download the gambling therapy app and select one of the 30 languages available.

Spin Casino customer support – how helpful is it?

The customer support agents are available to answer any questions and provide solutions 24/7 via live chat or email at support@thepalacegroup.com.

Customers can also raise complaints to the support team.

In case they remain unresolved, the clients can raise a formal complaint within six months of the issue occurring at Complaints@playersupportcenter.com.

The email must contain:

1. Username or account number;
2. A detailed explanation of the concern;
3. Other information regarding the matter and evidence of it.

There is no phone support, which could impede some users.

We have contacted live chat support multiple times; the response time is under one minute, yet specific details were not entirely accurate.

Where does Spin Casino shine?

In the case of Spin Casino, we can easily identify several positive aspects of the service:

• Admirable catalog: Spin Casino has more than 600 games of chance. There are many options to choose from, such as slots, baccarat, blackjack, poker, video poker, live casino, jackpots and more.
• Secure site: Regulated by the Malta Gaming Authority, the Ontario Gaming and Alcohol Commission and the Kahnawake Gaming Commission.
• Immediate payouts: Withdrawals are usually processed immediately at Spin Casino. The transaction will take no more than 24 hours to complete.
• Monumental jackpots: Several of the progressive slots in the catalog, such as Mega Moolah, Wheel of Wishes and Age of Conquest, have jackpots of more than C$4,000,000.

Where does Spin Casino fall short?

Spin Casino has several plus points, but we can also observe some uninteresting features:

• Support not available via call: The operator does not have a contact number that you can call to resolve a situation; only live chat and email are available.
• Inconveniences with self-exclusion: In the case that a user decides to give themselves some time, the operator will retain the funds in the account for an indefinite period.

What Spin Casino is best for?

Spin Casino’s compensation system is divided into 6 different levels: Bronze, Silver, Gold, Platinum, Diamond and Private. The latter can only be accessed by invitation from the operator’s team. There are endless benefits behind this loyalty program.

Is Spin Casino right for you?

Spin Casino lives up to expectations in several ways; it offers a good loyalty program, provides access to hundreds of games, processes withdrawals immediately, serves players 24/7 and more. However, the terms and conditions are quite restrictive, so after claiming any of the offers, the process of releasing the winnings is quite a challenge.