Challenge Casino Bonus Codes & Review (2024)

How We Rate Challenge Casino | In-Depth Review

Manual testing is the preferred method for evaluating an iGaming site, with a team of experienced contributors implementing the review procedures over several days. We aim to convey an objective and comprehensive impression of a platform.

Our testers sign-up, assess the registration process and browse through the platform to get an impression of the layout and style. The testing is performed on multiple mobile and desktop devices, measuring the load times and identifying technical issues.

We validate the operator’s licenses and compare the promotional program with the competitor’s bonus offers, looking for above-average industry deals. Once the testing runs, the closing chapter is reserved for analyzing the collected data and ranking the features.

Challenge Casino Overview | Our Reviewers Found

Protocol for Verifying the Accuracy of Data

Registration Process Preview

Payments 3.9 /5

Payment	Min deposit	Max deposit	Min withdrawal	Max withdrawal	Withdrawal time
	C$ 10	No limit	C$ 50	C$ 4000	3 business days
	C$ 10	No limit	C$ 50	C$ 4000	3 business days
	C$ 10	No limit	C$ 50	C$ 4000	1-3 business days
	C$ 10	No limit	N/A	N/A	N/A
	C$ 10	No limit	C$ 50	C$ 4000	1-3 business days
	C$ 10	No limit	N/A	N/A	N/A
	C$ 10	No limit	C$ 50	C$ 4000	1-3 business days
	C$ 10	No limit	N/A	N/A	N/A
	C$ 10	No limit	C$ 50	C$ 4000	1-3 business days
	C$ 10	No limit	C$ 50	C$ 4000	1-3 business days
	C$ 10	No limit	C$ 50	C$ 4000	3 business days
	C$ 10	No limit	N/A	N/A	N/A
	C$ 10	No limit	C$ 50	C$ 4000	2-3 business days
	C$ 10	No limit	C$ 300	C$ 4000	6-10 business days

The operator provides 14 banking methods, mixing bank cards, e-wallets, and a couple of prepaid vouchers. Most of the payment providers are accessible for deposits and withdrawals.

Challenge Casino Deposit Process

• Log in on this platform.
• Navigate to the deposit button integral to the header.
• Select a banking method from the offered list.
• Enter the amount you want to transfer.
• Verify the amount and chosen provider for the transaction.
• The account balance will indicate that the funds have landed in the account.

What Is the Challenge Casino Minimum Deposit?

The lowest threshold for a deposit on this iGaming site is C$10. There is no maximum limit for deposits.

Challenge Casino Withdrawal Process

• Access this gaming platform.
• Press the Bank tab in the site’s footer.
• Navigate to the withdrawal option.
• Select a payment provider that will facilitate the transfer.
• Enter the amount you plan to retrieve from your account.
• Verify the withdrawal request.
• The operator will notify you when the request is approved.

Challenge Casino Withdrawal Time

There is a 48-hour pending period on withdrawal requests, allowing players a time window to change their minds and keep the funds on the account for future gaming sessions. If a player persists in their wish to withdraw the funds, the operator authorizes the transfer through the specified banking method on the next business day, after the 48 hours have expired.

Reasons for Challenge Casino payout problems

1. Unsuccessful KYC checks prevent withdrawals.
2. Not completing a rollover for a promotion.
3. Supplying incorrect information about the banking provider.

Challenge Casino Fees

The operator does not charge any fees for processing deposits or withdrawals on this platform. However, this differs from the CAD currency conversion fees, which vary according to the exchange rate. In addition, some financial institutions could charge a fee for using their services.

Payments verdict

• Payout time: The operator completes payout transactions in 48 hours. The processing times at each financial institution vary, so gamblers should keep this in mind. For instance, Visa handles withdrawals in up to three business days.
• Payment methods: There are 12 payment methods available, featuring Visa, Instadebit, and Interac, which are frequently used by Canadian gamblers. However, only 10 methods are available both for deposits and withdrawals.
• Payout limits: All methods of payment require a minimum deposit of $10 and a minimum withdrawal of $50. Maximum deposits and withdrawals are not restricted on the website.
• Overall verdict: Challenge Casino provides a decent 48-hour payout period. However, players should be aware that each financial institution also comes with its own processing time.  Canadian gamblers shouldn’t have any difficulties finding a practical way to deposit and withdraw money due to the 12 payment methods that are accessible, including well-known choices like Visa, Instadebit, and Interac. The site requires a standard deposit of $10, despite the fact that the minimum $50 withdrawal amount is significantly high.

Challenge Casino Payments vs Other Casino Payments

Licensing & Security 4.5 /5

The platform is part of an international network of gaming sites, and the parent company strives to secure a licence in every region. This is evident from the Kahnawake Gaming Commission license, which certifies the legitimacy of its services in Canada.

Kahnawake Gaming Commission

Active

Is Challenge Casino Legit?

The safety of the platform’s services is assured by its Kahnawake Gaming Commission license, which overviews the gaming activity and prevents irresponsible gambling. However, it is not as strict as the Malta Gaming Authority, for instance, which is one of the most reliable regulatory bodies within the industry.

Is Challenge Casino Safe?

Yes, this casino is safe due to the fact that it has implemented the following safety measures:

• eCOGRA
• SSL encryption
• GamStop

Customer Service 4.5 /5

You can contact the platform through live chat and email. The live chat feature comes with a bot tool. The virtual assistant is active on the live chat but limited to handling basic questions relating to bonuses and payments, as everything more complex is redirected to a real agent. The agents are ready to answer any question promptly and courteously.

Occasionally, contacting an agent through real-time communication can be unpredictable. The main issue is the bot not understanding the topic of the discussion and disconnecting the chat, believing the issue got resolved.

How to Contact a Challenge Casino?

The live chat is active 24/7, and to reach out to the agents, it’s necessary to navigate to the Help page. There is a bot, but you can also get hold of a real agent.

If you do not want to bother with the bot, sending an email to [email protected] can produce positive feedback, but at the price of a delayed response of up to 48 hours. You’ll also have to specify the platform you’ve registered at, as the agents assist multiple sister sites.

How We Tested Customer Support?

We assigned three contributors to test the potential of the live chat and email service.

Over the course of two days, the testers contacted the live chat agents to ask questions about various features and evaluate their platform expertise and response times. The provided email underwent the same procedure.

Once all testing phases were completed, our team shared the findings and made an objective ranking. The review process concluded that the operator provides reliable and efficient customer support.

Customer support verdict

• Response time: The support department responds instantly, or between 15 minutes and 48 hours if you choose to contact them via email.
• Staff availability: Customer support is functional 24/7.
• Overall experience: The gaming site provides good customer support; you can contact the operator via live chat or email. Although no phone number is available, you can use the live chat feature anytime. However, a bot might handle your question before being forwarded to a customer service agent.

Phone:

No phone available

Email:

[email protected]

Live chat:

Yes, 24/7

Where Does Challenge Casino Shine?

• Thematically diverse slot lobby – The portfolio is packed full of slots inspired by various myths, civilizations and many other themes.
• Loyalty program with exclusive perks – The VIP club rewards extra bonuses and gifts like sporting tickets and fancy dinners. Plus, you’re a VIP member as soon as you register.
• Mobile compatible design – The site loads on smartphones through a native browser. You can enjoy glitch-free gaming sessions using Safari, Chrome, or Mozilla.
• Local banking methods – The cashier displays multiple payment methods, including Interac, Visa, and Instadebit.

Where Does Challenge Casino Fall Short?

• No live dealer games – The operator is not providing live dealer games for the Canadian market. However, you can check out Microgaming’s real dealer gems.
• Withdrawals tend to be slow – Payouts on this site get approved after 48 hours. Yet, once the reverse pending period passes, you won’t wait for too long to get your funds transferred.

What Is Challenge Casino Best for?

The VIP club is the high point on the platform, structured around 6 tiers, accessible to all members that have collected the required number of status points. Unlike the standard loyalty program, which allows players to redeem their complimentary points for different bonus types, this operator takes things to a new level. There are exclusive promotions and personal account managers, gifts that include VIP events, tickets for sports matches and 5-star dining.

Is Challenge Casino Right for You?

Suppose you are searching for a platform with a minimalistic design that offers intuitive navigation and a game lobby covering the entire repertoire of slot configurations and themes. In that case, this platform is the right choice. On top of the engaging slot portfolio, a comprehensive cashier facilitates safe transactions. It’s a well-rounded platform that can initiate a novice player into the gaming scene.