Challenge Casino Review & Bonus Codes

Casino experts cover the Challenge Casino bonuses after multiple tests. Find out how they work, the games they allow, and our overall site opinions in one quick read!

An overview of Challenge Casino

Challenge Casino was established in 2003 and is part of the Casino Rewards group, along with 20+ other brands.

It's one of the best Microgaming casinos, and made sure to only select top-notch options.  Therefore, most of its games are also Microgaming products.

The casino is owned by the Maltese company Apollo Entertainment Limited.

Being licensed and regulated by multiple gambling institutions, such as the UKGC, MGA and Kahnawake, Challenge Casino bonuses ensure a safe playing environment.

A safe gambling space guarantees:

• Responsible gaming;
• Fair play;
• Data protection.

CasinoBonusCA only deals with partners in the form of gambling operators that work towards the common goal of safe play. 

They also ensure a wide array of products that satisfy Canadians' gamblers needs.

What responsible gambling tools can you find on the site

• Deposits limits;
• Cooling-off periods (from 24 hours to 6 weeks);
• Self-exclusion (minimum 6 months);
• Referrals to problem gambling organizations.

Challenge Casino bonuses come with advice concerning the prevention and management of gambling compulsion. 

Canadians will also benefit from guidance on dispute resolution.

Why our opinion matters!

Sometimes, tabs of this site, like the one regarding responsible gambling tools cannot be accessed from the Desktop version.

We dug deep and talked with support agents to bring you all the details you need!

User experience

How can you access the official casino website?

The easiest way to get to their site is by going to the Casino Rewards page and get a redirect link from there.

Otherwise, you risk ending up on sites that use the brand name but are not quite what you're looking for.

Worry not! You can be redirected to Challenge Casino directly from our page!

In order to have access to Challenge Casino bonuses, you have to download external software.

Follow 4 easy steps:

1. Press the ‘Visit’ button on our site;
2. Click on ‘Download HD Software’;
3. Open the file and wait for it to install;
4. Click the icon on your desktop to access it.

The software hasn’t been updated recently

So, if you have a newer Windows version, Challenge Casino bonuses might not work correctly right from the start.

If that’s the case, we recommend uninstalling the software, restarting your computer and redownloading the software.

The same goes for mobile

You can open Challenge Casino from your installed mobile browser of choice. Even so, the updates on the version are quite slow so check back on this Challenge Casino review to find out details.

The registration process

There is no big deal if you're a new Canadian player and what to sign up.

You just need to:

1. Open the software;
2. Click on ‘Win Real Money’ on the main page;
3. Complete the necessary information;
4. Hit ‘Register’.

Keep in mind that the information provided upon registration must also be verified.

How can you have a verified account?

By sending the following documents:

• Copy of a valid ID, passport, driving licence.
• Utility bill or bank statement (no older than 3 months).
• Proof of ownership of the financial accounts used to deposit and withdraw funds.

You may not be able to withdraw any winnings from Challenge Casino bonuses if your account is not verified.

Important account specifics

If you check the ‘Automatic Login’ box upon registration, you won’t have to complete your username and password every time you open the software.

After successfully creating an account for Challenge Casino bonuses, you will be assigned a random username that cannot be changed.

Save it somewhere, in case you forget it!

What happens if you haven't logged in a while

Accounts that have not been used for more than 60 days will be deemed inactive.

In this case, all Challenge Casino bonuses will be forfeited.

The money in your real balance will be refunded upon request.

What can you play with Challenge Casino bonuses?

Some of the most popular titles you can play with Challenge Casino bonuses:

• Book of Oz;
• 9 Masks of Fire;
• Arena of Gold;
• Mystic Shrine;
• Frost Bite.

The other available options are very diverse, being organized into multiple categories.

More than 800 games are supplied by Microgaming and other well-known providers like Evolution, SpinPlay Games and All41 Studios.

There are more than 15 such companies!

You should try out

• Classic slots;
• Video slots;
• Jackpots;
• Table games (Video Poker, Blackjack, Roulette, live games);
• Bingo;
• Variety games (scratch cards, keno, arcade, etc.).

Each section includes several filters that you make your search easier and help you find what you are looking for faster.

An example of the Challenge Casino slots selection

The slots listing displays filters like ‘5-15 line’, ‘20+ line’, ‘free spins’ or ‘megaspin’.

All games have a quick deposit option.

If you click the question mark icon in the top left corner, you will see a table of contents.

There, you get essential game details including:

• The game's description;
• Return To Player (RTP) rate;
• Features;
• Symbols and other essential aspects.

Multiple sessions

Depending on the game you choose, it may open on a new page within the same tab or in a separate tab.

This is helpful especially when you want to go quicker through rollover requirements for the Challenge Casino bonuses.

Whatever the case, you have the option to run multiple sessions at once.

Game display characteristics

The external software doesn’t have a full-screen mode. Yet, you can manually drag the edges of the tab to maximize the image.

Games may take some time to load, and the software has a few noticeable glitches.

What glitches we've noticed?

The image might freeze for a few minutes, and certain features may become unselectable.

Challenge Casino bonuses to redeem

Canadian players can get accustomed to the software by playing some of the best first deposit bonuses or even a welcome package.

You can opt for the sign-up bonus when you register or claim it later from the ‘My Promotions’ section.

Advice on the main Challenge Casino bonus

The welcome offer must be redeemed by making a deposit in maximum 7 days after registration.

How to wager Challenge Casino bonuses

Before cashing out, you must complete the specified wagering requirements.

Bonus amounts associated with different deposits might have separate wagering conditions.

Pay attention to the terms and conditions when claiming Challenge Casino bonuses!

If you want to withdraw your real balance while having an active promotion, the remaining bonus amount will be forfeited.

Casino Rewards benefits

The Casino Rewards programme adds value to Challenge Casino bonuses with extra promotions!

You get weekly deals that continue to increase as you play. 

Sometimes, you will receive free Challenge Casino bonuses. 

Loyalty scheme

Once you register, you are automatically signed into the Casino Rewards loyalty scheme. 

Earn loyalty points by playing the right games at any of the other casinos present in the scheme:

Redeeming your points is possible once you get more than 1000.

Just check your balance by:

• Clicking the Casino Rewards button in the casino lobby (on desktop);
• Clicking the Promotions tab (bottom of your mobile/tablet screen).

What doesn't count at Loyalty Points?

You won't earn points by playing tournaments or All Aces Video Poker. 

Safe transactions with Challenge Casino bonuses

When you are ready to start playing games, you first need to credit your account.

Popular Canadian payment methods include:

• Visa;
• Mastercard;
• Interac;
• eCheck;
• Neosurf;
• iDebit and many more.

Deposit rules

The minimum sum you can fund your account with for Challenge Casino bonuses is C$10.

Once a transaction is completed, it cannot be cancelled, reversed or refunded.

Make sure to closely monitor your payments!

Your transactional history will be available in the ‘My Account’ section, under ‘Cashier’.

What are the cashout options?

When it comes to withdrawals, the following alternatives may be used:

• Visa;
• Mastercard;
• Interac e-Transfer;
• eCheck;
• iDebit;
• Instadebit, ecoPayz;
• MuchBetter;
• Express Connect.

Payout instructions

You are allowed to cash out a minimum of C$50 per transaction and a maximum of C$4,000 per week.

Challenge Casino cashout waiting time

Once you request a withdrawal, it will enter a pending period of 2 days.

After that, it will be processed by the casino in up to 3 days, depending on your chosen payment method.

E-wallets may be processed faster than other payment methods.

How do you get support?

You may click the 'Help' icon at the bottom of the page.

Then, you will be redirected to a separate tab that contains a detailed casino guide explaining how to perform different actions.

But if that’s not enough, you have two options:

• Access the live chat which is available 24/7;
• Send an email at support@crhelpdesk.com.

When you access the online chat, you will have to confirm your email address, name & date of birth.

If an operator is not prepared to answer any of your queries, you will be transferred to another one who can handle the issue better.

Concluding our Challenge Casino review

Reasons to join:

Challenge Casino bonuses open the door for plenty of gaming options from multiple categories.

It provides various deposit and withdrawal methods, and it has no transactional fees.

If you encounter any issues while playing here, you will be helped by a well-trained support team.

Live chat operators will solve your queries to the best of their abilities, and if they don’t know how to handle a situation, you will be transferred to a specialist.

What needs improvement:

The casino’s downloadable software is quite outdated and has some noticeable lags and glitches that can disrupt your gaming session.

Challenge Casino's software is not available on operating systems other than Windows.

The wagering requirements are very high compared to other gambling sites.