Platinum Play Review & Bonus Codes | Read this before playing at Platinum Play

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If you’re tired of searching the internet for a detailed and accurate Platinum Play review, look no further. We have exactly what you need right here! Our team of experts has carefully analyzed every aspect of the platform so we can answer all your queries properly.

Disclaimer Gambling Addiction

Gambling can become addictive! CasinoBonusCA under no circumstances does it promote gambling addiction. It strives to keep gambling activities in the entertainment zone by providing educational pages regarding problem gambling characteristics, where to address them, and informational guides on how to keep children safe from gambling.

Summary

All Games
590+
Type of Games
Jackpots
Classic Slots
Craps
Baccarat
Blackjack
Table games
Scratchcards
Providers
Snowborn,
Slingshot,
All41 Studios,
Foxium,
Evolution Gaming,
Spin Play,
Red Tiger Gaming,
Gameburger,
Crazy Tooth Studio,
Microgaming,
Rabcat,
Triple Edge Studios,
Genii
Licence
MGA
Support
Email,
Live Chat Support
Currencies
USD,
CAD,
EUR,
GBP

Deposits and withdrawals

Deposit Methods
Neosurf,
MasterCard,
Ecopayz,
MuchBetter,
EcoVoucher,
Paysafecard,
Instant Banking Citadel,
Visa,
Flexepin
Withdrawal Methods
Ecopayz,
eCheck,
Interac,
iDebit,
MuchBetter,
Instadebit
Min. Deposit
C$ 10
Min. Withdrawal
C$ 50
Max Cash out
No limit
Payout Time
up to 7 days

Additional Information

Online
Since 2004
Company
Digimedia Limited
E-mail
Phone

Introducing Platinum Play casino Canada

Canadian punters who join this site will experience top-notch iGaming services delivered by multiple software providers. The platform was launched in 2004 by Digimedia Limited. So, we can say it has extensive market expertise and knows how to satisfy its customers. Moreover, Digimedia is a gaming industry leader with a C$68 million annual revenue and a strong brand portfolio, which includes names like Euro Palace, Ruby Fortune, Jackpot City and Spin Casino.

Is Platinum Play casino legit?

With all honesty, we can say yes! The platform is licensed and regulated by the MGA, which guarantees a safe playing environment for Canadian users.

MGA logo

In addition to that, your personal information and financial details are secured through the latest data encryption technologies. And if you worry about fair gaming, that is not a problem on the site, as it uses performant RNG systems. In the interest of responsible gambling, it also offers options like:

What you need to get started

First of all, you need a computer or a mobile device and an internet connection. But, most importantly, you must be of legal age to join the platform. If these requirements are met, you may create an account to make full use of the website’s services. How? Just follow these steps:

  1. Click our promotional button;
  2. Hit ‘Sign Up’ and complete your personal information;
  3. Choose a username and password;
  4. Press ‘Register’.

After that, you are good to go! But remember, you must also verify your email address and phone number upon registration. This can be done by clicking on your username and selecting ‘Profile’. When you are done completing the empty fields, press ‘Send Pin’. Once you click on the links received by email and SMS, the account will be fully activated.

Verify your identity

Upon registration, Canadian players must also prove they are the rightful owners of the account. Why? All licensed gambling sites carry out KYC procedures to avoid identity theft, money-laundering and other types of fraud. Thus, you may upload certain documents that will be subject to thorough verification checks. Here’s what must be supplied:

  • Proof of identity: ID card/passport/driving license
  • Proof of address: recent utility bill/bank statement
  • Proof of income: copy of a card/photo of a payment account

When you have these ready, you may send them through the ‘Upload my Documents’ feature. This is located in the ‘Profile’ section, under your username. If this seems too complicated, you may also send them via email to verifyme@playersupportcentre.com.

Inactive or fraudulent accounts

If you haven’t placed a bet for a period longer than 12 months, your account will become inactive. In this case, a C$10 fee will be deducted each month until the balance reaches C$0 or until you reactivate the account. This can be done by logging in and placing a bet.

Besides the account becoming inactive, it can also be closed for a number of reasons. Here are a few of them:

  • You have more than one account on the website.
  • Your KYC documents don’t match the account details.
  • You used VPN to register from a prohibited region.
  • You have allowed someone else to play on your behalf.

Tips: The KYC documents must be saved in a png, jpg, gif or pdf format and shouldn’t exceed 10MB.

Recommendation: When completing the registration form, make sure to enter your personal details correctly, as it would be harder to change them afterwards. If you want to update your profile information, you will need to contact customer support.

Be aware: If the verification process proves you are underage, your account will be immediately closed, and any winnings related to it confiscated.


Gaming options and platform features

Platinum Play New & Exclusive Game Preview

Those who are wondering about gaming options have a lot to try out! There are 600 products available, supplied by multiple software providers like Netent, Microgaming, Evolution, Red Tiger and many more.

Microgaming logoNetent logoFoxium logoGenii logoTriple Edge Studios logoEvolution Gaming logoAll41 Studios logoGameburger logoRed Tiger Gaming logoRabcat logoSnowborn logoSpin Play logoCrazy Tooth Studio logoSlingshot logo

Unfortunately, there are no advanced game filters to make your search easier. However, the products are well-organized into several categories. And if you are not sure about a certain game, you may try it out in the ‘Demo’ mode first.


Important: The Casino is not liable for any server disruptions, lagging, or other technical errors that might affect the gameplay. However, if a session is interrupted due to a platform error, the bet amount will be refunded.


Each game has a 'Help' icon. If you click it, another tab with multiple options will show up. Among these, you can find:

  • Game rules
  • Payouts
  • RTP
  • AutoPlay

Navigating through the categories

Platinum Play casino doesn’t lack variety when it comes to game categories. The main sections are:

  • Slots
  • Tables
  • Real & live
  • Video Poker
  • Jackpots (can reach up to C$13,000,000)

In addition to that, if you use the search bar, you may even find some bingo and virtual sports alternatives that you didn’t know about. Some popular titles include Bingo Bonanza, Samba Bingo, Football Star, Rugby Star and Mayan Bingo.

Access Platinum Play mobile

Fortunately for Canadian players with a fast-paced lifestyle, the casino is mobile compatible. That means it can be accessed from a portable device. The only condition is to have an internet connection. If that’s not a problem, you may play all your favourite slots even when you are on the go. What’s more, the mobile interface is easier to use and loads a lot faster. So, open a browser on your smartphone or tablet, type the name of the casino in the search bar and start playing!


Tips: Within each game, there is a 'Bank' feature that allows you to credit your account without closing the session.

Recommendation: The website might have some glitches. Therefore, we recommend closing additional tabs or programs that might cause further lagging.

Be aware: Funds that have been left 'in-play' on any game for a period longer than 90 days will be confiscated.


Exploring Platinum Play bonus codes

Canadian members can claim a variety of Platinum Play bonuses. From welcome packages to first deposit bonuses and even cashback offers, there are plenty to redeem! You can see all the available offers in the ‘Promotions’ section at the top of the page.

But remember that each promotion comes with specific rules and conditions that must be met before cashing out. If none of these are specified, then the general bonus terms will apply.

Unless stated otherwise, bonus funds and spin winnings must be wagered 70 times. For example, if you receive a C$100 bonus, you must place bets equal to C$7000 in order to meet the wagering requirement.

However, not all games contribute the same towards meeting these requirements. Consult the table below to understand how this works:

Game Contribution
Slots and scratch cards100%
Netent slots50%
Roulette, Blackjack, Poker, Casino War8%
Classic Blackjack, All Aces Video Poker2%
Baccarat, jackpots, craps, Sic Bo, Red Dog0%

Important: Placing bets on slots with the ‘gamble’ feature will not count towards the playthrough requirements.  


On certain occasions, the casino may cancel your bonus. This usually happens because irregular play has taken place. What does that mean? Here are a few examples:

  • Placing equal, zero or low margin bets.
  • Placing single bets in excess of 30% of the bonus value.
  • Wagering bonuses on excluded games.
  • Using VPN to claim an offer.

Is there a loyalty programme?

Of course! The loyalty scheme is comprised of 6 levels, which can be upgraded by accumulating loyalty points. So, how does this work? Well, for every C$1 wagered, you will receive 1 point. These can also be exchanged for bonus credit.

When you create an account, your loyalty status will be Bronze, and after making your first deposit, you will automatically receive 2,500 points. The number of points you need to advance to another level will be displayed in the ‘Loyalty’ section. To access it, click on your username. Moreover, each stage comes with special offers, which are usually listed in the ‘Loyalty Specials’ area.

Be careful; if you don’t accumulate the necessary number of points to maintain your current status, you will drop a level. And if you don’t redeem your points within 60 days of accumulation, they will expire.


Tips: The maximum bet you can place while having an active bonus is C$8 per round.

Be aware: You won’t be able to claim a Platinum Play bonus if you already redeemed a promotion from a casino within the same network.  


Transactional need-to-knows

To access any of the website's games, you must make a deposit first. This can be done through a variety of payment methods, such as Visa, Interac, iDebit, eCheck, ecoPayz and many others.

Neosurf logoMasterCard logoeCheck logoEcopayz logoMuchBetter logoEcoVoucher logoInstadebit logoPaysafecard logoInstant Banking Citadel logoiDebit logoVisa logoInterac logoFlexepin logo

The minimum deposit on the site is C$10. And once you complete a transaction, the funds will reach your account instantly. However, your identity will be verified upon single or cumulative transactions of C$2,000 or more.

How to cash out funds?

Canadian players may withdraw a minimum of C$50 via eCheck, ecoPayz, iDebit, Instadebit, Interac or MuchBetter. Here’s how you can request a cashout:

  1. Log into your account;
  2. Click the ‘Bank’ icon at the top of the page;
  3. Select withdraw;
  4. Choose a payment method;
  5. Enter the amount you want to cash out;
  6. Press ‘Withdraw’.

Once you request a withdrawal, it will remain pending for 24 hours. During this time, you can cancel the request, and the funds will be transferred back to your account balance. After the 24-hour period has passed, the casino will start the processing stage, which can last up to 6 days.  

Keep in mind that you may withdraw a maximum of C$10,000 in a 24-hour period. However, you may cash out as much as you want per month as there is no maximum limit imposed.


Tips: If you deposit with a credit card, the casino may run credit checks via third-party agencies.


Requesting professional help

If you require further assistance with any matter concerning the casino’s services, you may discuss with a member of the support team. They are available 24/7 via live chat and will promptly answer all your queries. To access the chat, click the username and select ‘Help’. Another tab will open, and you’ll see the ‘Chat Now’ option.

The same tab has an FAQ section where general topics are discussed. So, if you want to find out more about withdrawals, account verification or wagering requirements, you may have a look there.

Filling a complaint

For misunderstandings or more serious issues, you may file a formal complaint at complaints@playersupportcenter.com. To ensure that it is dealt with properly, the complaints must include the following:

  • Your username
  • First and last name
  • Detailed explanation of the complaint
  • Any other relevant information, such as photo evidence (if applicable)

After receiving a solution to the complaint, you have four weeks to respond. Failure to do so within the specified timeframe will automatically solve your query.

Concluding our Platinum Play review

What is done right: The first thing you will notice on the site is the variety of game categories available. From classic slots to bingo and even virtual sports, there are plenty of options from multiple providers. And the deposit alternatives are just as diverse. With over 10 payment methods, you will surely find one you dispose of. Besides that, there is no maximum withdrawal limit per month. So, you can cash out as much as you want without any restrictions.

What needs improvement: From what we noticed, the site has some drawbacks in the withdrawal department. First of all, the minimum amount you are allowed to cash out via any method is C$50, which is quite high compared to other gambling platforms. Moreover, cashouts can take up to 7 days to be processed by the casino. So, you’ll need some patience waiting for the funds to reach your bank account.

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4.1 /5
Look & Feel 4.2/5
Payout Speed 3.8/5
Games 4.3/5
Bonuses 3.8/5
Customer Service 4.2/5
Licensing 4.3/5
Platinum Play logo
Platinum Play
Canada flag

★ 100% up to C$400

Casino info:

Platinum Play was founded in 2004 by Digimedia Limited. The website offers in-house customer support along with plenty of iGaming products licensed and regulated by the MGA.

Pros: lots of payment methods, no maximum withdrawal

Cons: slow cashout processing

The deal:

  • 1st deposit: 100% up to C$400
  • 2nd deposit: 100% up to C$200
  • 3rd deposit: 100% up to C$200

Be aware:

You may claim the offer by depositing more than C$10. However, you have only 7 days to do this after registration. Moreover, the promotion comes with a 70x wagering requirement. When you are ready to cash out, the minimum amount accepted by the site is C$50. But remember that Platinum Play reserves the right to pay winnings in Euros, irrespective of your account’s currency.

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Platinum Play logo
Platinum Play
Canada flag
Expired

★ C$800 Welcome Package at Platinum Play

If you are a fresh user on this platform, Platinum Play is providing you with a welcome package of up to C$800.

This package comprises 3 bonuses for your first 3 deposits:

  • 1st: 100% up to C$400
  • 2nd and 3rd: 100% up to C$200 for each deposit

Grab the welcome bonus by taking the offer from this page with a push of a blue button, register your account, and deposit more than C$10.

Have in mind that this offer is subject to 50 times minimum play through in order to withdraw and maximum cash out has a value of 6 times your first deposit.

If this promotion is what you’re looking for, don’t hesitate to smash the blue button!

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Platinum Play logo
Platinum Play
Canada flag
Expired

★ 100% Bonus up to C$400 on First Deposit at Platinum Play

You may play one of the 700+ titles with a boost of 100% up to C$400 on your first deposit at Platinum Play.

Pros: Numerous payment methods, various localizations to choose from;

Cons: Microgaming is the only game provider

Have this bonus for yourself by pushing the blue button, register your account, and make your first deposit higher than C$10.

Do not forget that in order to withdraw, you need to complete the 50 times wagering requirement and the maximum amount to be gained from this bonus is 6 times your first deposit.

Platinum Play wants to provide a great experience, would you take up on their offer?

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