Cosmo Casino Review & Bonus Codes

This complete Cosmo Casino review is brought to you after intense research through its website done by our team of dedicated writers. Not only that, but we have created our accounts and tested the games first-hand.

Now, here’s all you must know before dwelling in yourself. Let’s see the full review!

Games and promotional offers

The casino runs under licensing from MGA, UKGC, and Kahnawake, which makes playing here legitimate and trustworthy. The Kahnawake Gaming Commission approves casinos situated within the North American Territory of Kahnawake.

Apollo Entertainment Limited operates the brand, and it works on a platform developed by Microgaming. The supplier also provides all the around 550+ games from the website.

Microgaming is an award-winning online gaming software developer that specializes in iGaming. It developed its first game in 1994. Since then, its portfolio has grown significantly, with many products for desktop and mobile. Microgaming’s progressive network of jackpots is the largest in the world, having paid more than C$1.2 billion to date. Microgaming doesn’t just provide games but also cares for its players and wants to set the standard in responsible and fair gambling practices of software developers. Its headquarters are situated on the Isle of Man.

As for the offers you may enjoy here, the platform will welcome you with a Cosmo Casino bonus offer that will reward you with chances on slots. The Cosmo Casino bonus codes include a monthly promotion, top-up match, and special offers around holidays.

You can access the casino on all device types via browser or by downloading the desktop app.

1. The wagering requirements on bonuses at this casino can get to high numbers, sometimes even up to 200, which is extreme;
2. The Terms and Conditions, FAQ section, or Privacy Policy material is not available while logged in.

The number of games here is not extremely low, but also not relatively high either. Most casinos have more in their portfolio. Also, the promotions are quite limited and may have high wagering requirements. Moreover, the missing information while logged in is a particular disadvantage.

The VIP programme you can take part in

After you join the platform, you start participating in the VIP program as soon as you start wagering real cash. The accumulation of points will get you a higher Status Level among the 6 available. Each level offers a new set of benefits. These may be:

• Better bonuses;
• More promotions;
• Priority support;
• Birthday gifts;
• Exclusive games;
• Personal VIP hosts;
• VIP Jackpots.

To redeem the points, go to your “Casino Rewards” or “Promotions” and get them by spending points. You should have at least 1000 points to begin redeeming. Every 100 points you accumulate are worth one dollar.

Player account information and support

When you create an account, you input your identification details and offer your phone number and email address. You will also be prompted with the currency choice between USD, EUR, CAD, GBP, and NZD.

While documenting this Cosmo Casino review, we have also noticed that the player support staff requests official documents to prove identity and proof of ownership of the payment method. These are necessary when making a payment for the first time and when your accumulative withdrawals get to C$2000.

If you have no activity (bet or transaction) on your account for 60 days, it will be deemed dormant.

If, while signing up or gambling here, you run into issues, contact the support staff. You can reach out to them via email at support@crhelpdesk.com or through the live chat feature integrated into the website. They are available 24/7.

If your account becomes dormant, all its balance will be removed, and it will only be returned to you if you request it back in a reasonable time frame. 

From our interaction with the live chat support, we can say that the agents could use more knowledge in helping their clients.

Conducting transactions as a member of Cosmo Casino online

The payment providers you may choose between for your transactions on this platform are Visa, MasterCard, Interac Instant, Electronic Check, InstaDebit, iDebit, Instant Payments, EcoPayz, MuchBetter, and Neosurf.

Suppose you choose to make transactions through InstaDebit. In that case, you can enjoy payments made straight from your bank account instantly, without any need to pre-fund. It’s no wonder that it is such a popular method of payment in Canada. You may access the InstaDebit software quickly and easily from anywhere at any time. No matter which banks you are using, you can connect this payment provider to your account. It is a suitable method for making secure payments with online merchants without sharing your banking details with them.

If you are a fan of this payment method, you could also access more InstaDebit casinos and bonuses on our page.

The casino will send your withdrawals to the same method you topped-up with whenever possible. Your cash-outs will be pending for 48 hours after being requested. They will also incur fees, depending on the method used.

Until your withdrawal request is processed, you may cancel it and receive the funds back into your casino balance.  

Be aware: 

1. Withdrawals requested in a different currency than your standard selected one will incur a 2.5% fee, besides the actual conversion, in which you may also lose money. 
2. You can’t withdraw more than C$4000 per week. The casino may change it at its discretion. 
3. Your payments are restricted by daily limits, varying according to the method chosen.

We dislike when a casino incurs fees for player withdrawals, so we must mention in this Cosmo Casino review that it is a big downside for the platform. 

Tools that help you gamble responsibly at this casino

In this Cosmo Casino review, we should note that there are quite some measures that you may implement to stay safe while gaming here. These are:

• Session Reminders – A pop-up that displays how long you have been in the casino. Can be set to appear in increments up to a maximum of 3;
• Top-up limits – Set daily, weekly, or monthly caps on how much you are allowed to fund your account;
• Take-a-break – You can forbid your access to your casino for 24 hours up to 12 weeks. On expiration, your account will be re-activated;
• Self-Exclusion – Forbid yourself from accessing the casino for more extended time frames, starting from 6 months and up to 5 years. You can reverse it by contacting support. Should the casino deem it unhealthy for you to resume playing, it may refuse to reopen your account.

You can enable and disable the responsible gambling tools directly through the casino software. 

If you increase or remove your limits, the change will take effect after 24 hours. The same for reversing any break or self-exclusion you might have enforced. 

Cosmo Casino compared to other gambling platforms

Pros: As we have gone over in this Cosmo Casino review, one of its advantages is the support team that is available 24/7. Furthermore, its licensing is more trustworthy than others. Not only this, but it also has many responsible gambling tools available for members to implement.

Cons: It’s harmful to see few games from just one provider. Also, the promotions are fewer than on other sites, and the wagering requirements can get exorbitantly high. Furthermore, it’s displeasing that there are fees on cash-outs, as not all casinos incur them. Other negatives are represented by the uninformed customer support and the lack of necessary information provided while logged in.

References:

• Microgaming
• Instadebit