Check out the Crystal Slots promotions available! Have a look at our Crystal Slots review and find out how to create an account, how to claim an offer and many more details.
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The funds you obtain are available on all the games on the website. However, remember that you need to opt-in for the offer. If you deposit and close the pop-up, the promotion will no longer be available. The fact that you can deposit using Interac is an advantage for Canadian players. This offer has no payment limitations.
Complete the wagering requirements
Your winnings will be transferred to the bonus balance. You have to wager those 65 times to be able to cash out. If you win C$100 from this bonus, you have to place bets of 6500 to unlock the cashble funds.
Rate this Bonus
18+. This offer is not available for players residing in Ontario
18+. This offer is not available for players residing in Ontario
Disclaimer Gambling Addiction
CasinoBonusCa takes problem gambling seriously! We are dedicated to raising awareness regarding gambling addiction by providing information, resources and warning signs so that our users can prevent it from taking over their lives.
Crystal Slots casino entered the market in 2014. Jumpman Gaming Limited operates the platform. The company has been specialized in turnkey and white label services since 2009. Their complete set of online casino facilities also offer self-developed games.
The casino holds a license from the Alderney Gambling Control Commission and UK Gambling Commission.
Crystal Slots promotions
See what bonuses are available by checking the Crystal Slots offers list from this page. The casino offers deals for both new and existing players.
On the casino’s site, you can find all Crystal Slots promotions available by clicking on the designated section from the top bar.
How to claim Crystal Slots promotions?
Read the bonus description;
Press the promotional button;
Become a member of the casino;
Make the requested minimum deposit.
Before you get to activate the offer, keep in mind to also look at the Terms and Conditions. There are many rules you should know before starting your game session. Besides the minimum deposit, there are wagering requirements, game restrictions and withdrawal limits.
Details about wagering requirements
You cannot withdraw your winnings until you complate the wagering requirements. If you try to do so, the bonus and winnings associated will be forfeited.
Some offers come with a specific time to complete the request, or the offer is voided. The requirement can be on the bonus, deposits amount, or both. Let’s say you deposit C$20 to claim a C$100 welcome offer that comes with a 65x rollover request on the bonus. That means your wagering requirement will be C$100 x 65= C$6500.
Another essential factor you should keep in mind is that not all games contribute to the requirement. Slots are the only games that have a 100% contribution at this casino.
General information about Crystal Slots promotions
Besides spins and funds, you can receive Amazon vouchers part of the welcome offer. These will be credited after 7 days and the support team will email them to your registered address.
The Mega Reel or Loot Chest appear as a pop-up when you register and make a qualifying deposit. In case you choose to close the pop-up, it will not be available anymore. This applies to no deposit offers too.
If you have a pending withdrawal, the gaming site will not grant the spins on Mega Reel or Loot Chest.
This online casino allows you to convert up to C$250 in lifetime deposits to your real money account. If you accumulate funds of C$400 after meeting the wagering requirements and your lifetime deposits are C$50 only C$50 will be converted to real cash and the rest will be forfeited.
Join their loyalty scheme
Crystal Slots puts at your disposal a trophy system that you can take advantage of after creating the account. There are around 300 trophies that can be unlocked by completing different tasks.
Some of the ways to unlock trophies are:
Make certain deposits;
Play on specific games;
Make certain wagers;
Try different games.
With every five trophies you unlock, your level will increase. For example, from level 1 to 5, you can receive more than five bonus spins.
Rules to take into consideration
As the Crystal Slots offers, the features received from the loyalty scheme come with terms and conditions. For example, all additional rounds received must be wagered 65 times. Also, the maximum amount you may withdraw from them is C$250.
If you opted out for bonuses, you could still collect trophies, but you will not receive free spins. Trophy Mega Reel spins are only available to players who have funded in the last 2 days.
Become a member
To create an account, you have to fill the registration form with the following information:
Date of birth;
Place of residence.
You’ll also have to provide a username and a password. To complete the registration process, you must agree with the casino’s Registration Process.
Verify the account
To have full access to the platform, you must verify your account by providing particular documents. The casino will request:
Proof of identity and age: driver’s license, national ID card.
Proof of funds: copy of the payment method used;
Proof of address: utility bills such as gas or electricity.
The documents must be sent at the address email@example.com in JPEG, PNG, or PDF format.
If the site cannot verify your details, they are entitled to confiscate any winnings and terminate the account. The real money balance will be returned. Also, the casino can conduct verification at any time to ensure all details are kept up to date.
How to close your account?
Members who desire to close their accounts can do so by sending an email with the request. The closure will take place 72 hours after receiving the confirmation for your application. Keep in mind that the request will be cancelled if you enter the account before it is closed. You have to get in touch again with the support team in such situations.
To re-open the account, you must send another request.
The casino can suspend your account if you:
Breach he terms and conditions of the casino;
Use incorrect details when registering;
Make more than one account within site;
Use payment methods that are not yours;
Access the site from restricted territories;
Allow someone else to access your account.
Deposits and withdrawals
Fund your account using:
To withdraw your winnings, pick from Visa, MasterCard and Maestro.
Transactions may be made by accessing the “Cashier” section.
To know before you make a transaction
The transactions limits on this casino go as:
Minimum deposit: C$5;
Minimum withdrawal: C$10
Maximum withdrawal: no limit.
Keep in mind that deposits made with Interac must start from C$10. All withdrawals are subjected to a C$2.5 transaction fee. This means that if you cash out C$100, you’ll receive C$97.50.
Before your first withdrawal is processed, you’ll be requested to provide some identification documents. This can happen even if you have already verified the account. If you didn’t submit the ID documents, the request would remain pending for a maximum of 7 days. If the checks are not completed in that period, the request will be cancelled and transferred back to the account balance.
Those who upload the necessary documents will have the withdrawal request processed within 72 hours.
At the time of our Crystal Slots review, we counted around 1000 titles available. They have them divided as:
There are no filters available. You can find a game by navigating through the sections or typing the game’s name in the search bar. When you access a product, you have the option to play in full-screen mode.
Slot machines available
You’ll find many popular options such as Chilli Heat, Eye of Horus, 9 Masks of Fire, Starburst, 9 Potts of Gold and Fluffy Favourites. Depending on the game you pick, the bet value can go up from C$0.20 up to a maximum of C$120.
Players can also try some jackpot titles like Stampede, Shaman’s Dream, Irish Luck and Piggy Payout. Unfortunately, you can see the prize only after entering the game.
Live casino titles
If you are interested in live dealers, the casino puts around 17 titles in the designated section at your disposal. However, if you access one of the Pragmatic Play titles, you can access a lobby where more titles are available. Some examples are:
Roulette: Mega Roulette, Speed Roulette, Auto Roulette;
Blackjack: One Blackjack, Blackjack 15, Blackjack 16;
Game shows: Mega Wheel.
Depending on the game you choose to play, the bet value differs. When it comes to Roulette titles, you are limited to a small amount, as the maximum bet that can be placed is C$50. However, at Blackjack, you can place wagers up to a maximum of C$300.
You cannot access a live title until you provide a nickname.
Those who want to ask for assistance can do so only by sending an email to the address firstname.lastname@example.org. It may take up to two business days to receive an answer to your query.
Unfortunately, there is no other fast way to reach out for support. However, you can have a look at the FAQ section for more details. You’ll find there topics such as Crystal Slots offers, account management, transactions and more.
How to make a complaint?
Suppose you are not pleased with your interaction with the casino. In that case, you are entitled to make a complaint to the Alderney Gambling Control Commission. You can send your complaint to email@example.com. Once the process it, the ADR provider will conduct an independent investigation and come back with a final answer once the inquiry is finished.
This casino takes various measures to help players play responsibly. You have many tools at your disposal and resources such as self-assessment questions, links for official gambling addiction organizations and more.
You can set daily, weekly or monthly limits by accessing the Responsible Gambling section or contacting the customer support team. Once the request is made, you’ll receive a confirmation via email when the changes are made.
You may exclude yourself for a period of a minimum of 6 months. The measure will be applied to all casinos across the network, not only this casino. Once the period you set expires, the account will remain inaccessible until you request to be re-opened.
Take a break
You can take a break for periods such as:
Periods up to 6 weeks.
The changes will happen only on this specific brand. You can set the limit by contacting the customer support team or from the “Deposit” section.
Before you claim one of the Crystal Slots promotions, we advise you to check out the Responsible Gaming section. For example, you can set a deposit limit before starting a game session.
Where Crystal Slots casino shines
The following are the best features that Crystal Slots has for Canadians:
Mobile-friendly: Crystal Slots is a state-of-the-art technology that allows Canadians to play casino games from their mobile devices.
High-level gaming licenses: Casino Crystal Slots is regulated and licensed by the Alderney Gaming Control Commission (Iceland) and the UK Gaming Commission, providing Canadians with a safe and secure casino.
Low first deposit requirement: The minimum deposit at Crystal Slots casino is C$5, making it more accessible to Canadian players.
An excellent catalogue of games from major manufacturers: At Crystal Slots, more than 1,000 games are available for Canada, whose manufacturers are among the best in the industry. Among these, we can find Playtech, Pragmatic Play, NetEnt, and Microgaming.
Where Crystal Slots casino falls short
Next, we are going to point out those aspects where Crystal Slots casino is not so efficient:
The casino lacks phone support and live chat: Crystal Slots casino customer support is not efficient in contacting casino agents on time.
Few withdrawal methods for Canada: Canadians only have Visa and Interact available to withdraw funds at Crystal Slots, which is a major drawback.
Slow withdrawal: The estimated time for withdrawals at Crystal Slots casino is up to three days, which is poor compared to the average.
What Crystal Slots casino is best for
Crystal Slots has a great loyalty system based on obtaining trophies. Every time a player obtains five trophies, a new level will be unlocked. As the player increases in level by doing different tasks, the casino will grant him additional benefits in the Mega Reel that will award special prizes such as free spins and personal agents.
Is Crystal Slots casino right for you?
After carrying out this Crystal Slots casino review, we could observe that although the casino has excellent design features, functions, valid licences for Canada and multiple types of games, it is not a great option for Canadians. Its real-time user support is practically null, and it does not have several local payment methods. Therefore, we invite you to check our other reviews.