Energy Casino Review & Bonus Codes

Sometimes, you might not have the energy to surf the gambling web. For these situations, you’ve got our expertise to rely on. Our Energy Casino review comes from thorough research, and it emphasizes aspects like gaming options, payments, and more. We’ve undoubtedly got you covered, so read below for the full casino experience.

Who owns Energy Casino?

This time, we’re talking about a brand of Probe Investments Limited. The Maltese company started activity as a sportsbook and casino operator. Both sectors of gambling receive coverage from the UKGC and the MGA. The first authority licenses remote betting on British territory, while the second covers the entirety of the EU.

The casino received its Malta license in 2018, and it certifies the website’s B2C products. B2C signifies businesses that target end consumers directly.

Furthermore, the MGA’s certificate appointed eCOGRA as Energy Casino’s Alternate Dispute Resolution. Since 2003, eCOGRA established itself as a British platform specializing in testing games and gambling platforms. Furthermore, it mediates all possible conflicts between customers and businesses (if the customers wish to escalate their complaint to an authority higher than the casino itself).

From a financial standpoint, Probe Investments Limited reported $18.72 million in sales.

Reaching VIP status

Before going into the regular Energy Casino bonus codes, we’ll visit its VIP system. Although it is invitation-based, customers must fulfill several criteria before being asked to join. The primary factors are your tenure, loyalty, and gameplay profile. As a VIP, you may qualify for several competitions, which include material prizes. The examples provided on the website comprise cars and vacations.

Redeeming offers with Energy Casino

The website may provide promotional schemes from time to time. They may consist of extra spins, match deals, and no deposit bonuses. Bonus rotations will last on your account for seven days, unless otherwise stated.

Promotions are claimable only once by individual, residence, and IP address. Trying to claim more bonuses than those you are eligible for or change the outcome of wagering counts as abusive behavior. Specific instances of irregular practice include:

• The use of VPNs or other ways to circumvent eligibility criteria;
• Working in a group or syndicate with other members;
• Using duplicate accounts to claim the same offer multiple times.

Bonus abuse and excessive gambling may lead to the casino no longer offering promotions to your account. Moreover, the website’s team will review transaction logs of its users to ensure that no unusual activity has taken place. Should it identify any sign of irregular behavior, it will freeze your transactions and investigate the matter.

If the outcome of an investigation or communication with the casino team dissatisfies you, you can escalate the issue with the website’s appointed ADR, which we mentioned above. In this case, eCOGRA’s verdict will be considered final.

Be aware: If Energy Casino online deems your behavior abusive, it will revoke all offers and winnings associated with your irregular play. Moreover, the casino may restrict, partly or totally, your access to promotional links.

How to make successful payments

Transactions are a core part of online gambling; this is why Energy Casino online provides numerous methods for deposits and withdrawals. When you want to transfer funds to your balance, you may pick between Visa, Mastercard, Interac e-transfer, Interac, MuchBetter, ecoPayz, Jeton, Neteller, Skrill Moneybookers, Skrill 1-Tap, and Paysafecard.

For security reasons, payout methods are a bit more restrictive, dropping down to Bank Transfer, Interac e-transfer, Express Connect, and MuchBetter. A rule of thumb at licensed casino is that you may only withdraw through a means which you have already used to deposit.

Apart from the ways to pay, you should also know how much or how little you can transact in one go. Transfers require a minimum of C$20 (or C$30, for specific cards), with a maximum ranging between C$2,500 and C$7,000. While payouts have the same minimal restriction, you will generally be able to cash out up to C$7,000. The sole exception is Interac e-transfer, which lets you withdraw C$6,000 at the most.

When you make a cashout request, it will go through internal processing first. This procedure will take roughly three business days. Afterward, your payment institution will apply its own timeframe to process the transaction.

Tips: You won’t be able to withdraw funds which you haven’t wagered at least once. If you want to take out cash which you haven’t used for playing, your withdrawal will incur a 10% fee.

Using one’s account

Registering with Energy Casino will ask you to fill out a form containing personal information. Your full name, residence, date of birth, and contact info will all go through a verification process. Firstly, you’ll receive an activation link via email and SMS. Afterward, when you activate your user profile, you’ll need to submit identity documentation. Failure to do so will restrict your access to the casino’s functions, and it might even lead to the termination of your subscription.

Also, you must keep the casino up-to-date with any changes in your personal info. As stated in a previous section, duplicate accounts are forbidden. We must also add that having a profile on a different Energy website counts as use of multiple subscriptions.

Where to look for support

If you’ve got an inquiry of any kind, you can contact the website’s support team. It is a multi-operational department, with agents trained to handle issues on live chat and email. The email address to keep in mind is support@energycasino.com. Both teams operate from 09:00 to 00:00 AM during weekdays. On weekend, the schedule is 13:00 – 21:00 (CET/GMT+1).

Recommendation: Although the website provides phone numbers, customer service may be unavailable through this method.

How many games are there?

When browsing Energy Casino online, you will find over 1,600 gaming products. They belong to multiple categories, including slots, table, live casino, sportsbook, and even virtual sports. The latter category is an up-and-coming trend in the iGaming field, although vritual sports have been around since 1961. As per its name, this type of betting focuses on the outcome of a multiplayer video game.

For such a wide range of gameplay, the array of suppliers could only be the same. At this casino, you are sure to find products signed by BF Games, Ainsworth, Bally Wulff, Play’n Go, Microgaming, Red Tiger Gaming, Pragmatic Play, Synot, Blueprint, Gamomat, Kalamba, Hacksaw, High 5, Playson, Booming Games, Red Rake Gaming, Iron Dog, Just for the Win, 1x2 Gaming, NetEnt, Wazdan, Skywind, PariPlay, Merkur, GreenTube (Novomatic), Oryx.

Taking everything into consideration

Strong points: Energy casino online provides numerous ways to pay, including credit cards, e-wallets, and prepaid vouchers. Its strongest suits, however, have to do with the gaming aspect, as it hosts a much higher than average number of products. On top of that, virtual sports are a rarity in the online gambling industry.

Weak points: The payouts take longer than average to reach you. Another point we’d like to discuss is the uncertainty of phone support – it’s unknown whether it will function again on the website.

References:

• ECOGRA
• PROBE INVESTMENTS LIMITED