Euro Palace Casino Review & Bonus Codes | Read this before playing at Euro Palace Casino

By Iasmina Bunea updated by Iasmina Bunea on 10/29/2020

Among the online gambling platforms Canadian users can choose from, there’s Euro Palace Casino, which has been around since 2010. Everyone who wishes to register here should first go through this Euro Palace Casino review and see what it has to offer. We will objectively present the advantages and disadvantages of signing up here. Everyone shall find information regarding the bonus codes, games, tournaments, and even Euro Palace Casino mobile. Nonetheless, both the existing and future users are advised to go through the Terms and Conditions as well. We will, too, keep the audience up to date regarding all the new additions and any occurring changes.

How to open an account at Euro Palace Casino

It is known that any already existing players will only have to go through the Euro Palace Casino login process to access the games, bonus codes, and all others. Still, the ones not yet owning an account must first open one before proceeding.

Registering at Euro Palace Casino shouldn’t raise any issues. The future user will only have to fill in a form with the personal information usually requested, more precisely, their first and last name, date of birth, address, and phone number. They will also have to select the country, gender, currency, and come up with a username and password.

Anyway, that’s just the beginning. Becoming a member of this casino means that person agrees with a series of rules imposed by the site. Further in this Euro Palace Casino review, the audience shall become familiar with all the essential details.

First of all, no one should open more than once account per household, shared computer, and it should not be forgotten that the player’s data must always be up to date. Euro Palace Casino will perform verifications, and any changes such as a new email address or phone number must be reported to them. It needs to be marked that the user will have to provide proof of identity and age so that he’s allowed to become a member of the Euro Palace Casino.

To become an all-access member, everyone is obligated to verify their profile, which can only happen once they’ve received the activation mail. For this to take place, everyone must upload the documents in the “My Account” section, or, if they downloaded the desktop or iOS app, to follow this scheme:

  1. Click on “Contact us”;
  2. “Update my details”;
  3. “Upload My Documents”.

The process should take around 48 hours, during which the documents are overviewed. This part of the process is essential, as all activities shall be suspended until the player’s details are verified.

The casino may also refuse someone’s registration or choose to deregister a person, excluding that individual at any moment, but this shall be announced through a written notice.

Players that haven’t visited the site in a certain amount of time, showing no signs of activity, will have their account tagged as Inactive. It should be known that Euro Palace Casino is part of a casino group, and an individual may have accounts opened on more platforms that are part of it. However, if they all become dormant, then the following measures are going to be taken:

  1. the credit balance would be subjected to a monthly fee of C$10 until it has reached C$0, or the user starts playing again;
  2. even if any playthrough requirements have been met, the money resulted from the Euro Palace Casino bonus code will expire within six months, if not used. This applies to both bonus and real cash.

If the player’s account is terminated, then the balance existing when that measure was taken shall be credited to their credit card or sent by cheque. It could be that the site voids all winnings and confiscates the funds if:

  • The user owns more than one active account;
  • The name on the card used for payment doesn’t match the one on the casino;
  • He performs a withdrawal before meeting the playthrough requirements of an Euro Palace Casino bonus code.

By gambling at Euro Palace Casino, everyone should be aware that he may lose money, as well as gain some winnings. In this last case, the site may want to use the player’s first name for advertising purposes, along with a photo of a model instead of their own.

The user also consents to have the phone calls they will receive recorded solely with the purpose of increasing the services quality. Also, Euro Palace Casino will collect all details of transactions and internet communications carried through this website.

When registering, one agrees that he’s willing to be contacted by email, SMS, phone call, regarding his profile. He may, however, unsubscribe from all forms of communication by contacting the casino. Business-related communication will still be received, but if the person cancelled their subscription for promotional material, it would take around three days before being removed from the mailing list.


Be aware: The loyalty points are considered bonus and treated as such!


What Canadian users should know about the banking processes at Euro Palace Casino

The player may change the details related to the payment method he chose to use. Still, Player Services must be notified regarding this.

However, depositing at Euro Palace Casino should not cause any problems. Nonetheless, before proceeding, the one who wishes to make the transaction must know they cannot deposit any less than C$10. Then, he may use one of the following methods: Visa, Mastercard, Visa Debit, Interac, eCheck, Electronic Check by InstaDebit, iDebit, MuchBetter, Paysafecard, Instant Payments, ecoPayz, Flexepin, ecoVoucher, or Neosurf.

Paysafecard logoEcoVoucher logoEcopayz logoMasterCard logoVisa logoInstant Banking Citadel logoMuchBetter logoFlexepin logoInterac logoNeosurf logoiDebit logoInstadebit logoeCheck logo

On the other hand, cashing out comes with more conditions that must be met concerning paperwork, limits, and so on. One essential detail is that the player must know withdrawal can be made with the same method used for depositing. Subsequently, it needs to be remembered that the least one may cash out is C$50. The upper limit is C$10,000 per day.

Withdrawing any amount higher than five times the sum of all lifetime transactions across the whole casino group will result in delayed gameplay. Besides, a withdrawal limit of C$4,000 will be imposed. Any remaining amount shall be placed in the account until the user may perform a further withdrawal. Anyway, it is up to the casino management if they choose to apply this measure.

Euro Palace Casino will ask the person making the transaction to provide documents they will use for verification, among which:

  • Proof of income;
  • A copy of a document containing a photograph, such as a passport;
  • Documents that confirm the residence, such as a bill, which must not be older than six months;
  • A proof that they are the payment method’s owner.

This procedure is mandatory, and not going through it will lead to having the account terminated.

Although everyone’s free to choose at registration the currency they may use, some winnings will be paid in Euro. Nonetheless, the ones available are: CAD, USD, EUR, JPY, GBP, NOK, SEK, NZD, PLN, EUB, MXN, ARS, BRL, and INR.

Since the withdrawal was requested, there will be a 24h period during which it is processed. Before this is over, the user can reverse the transaction. Once the term has passed, cancellation is no longer an option. Moreover, it should be known that processing only takes place during working days.

In the case of non-wagered deposits, Euro Palace Casino will reserve the right to return that amount to the original source. If that’s not possible, they will make use of a bank account held in the player’s name.

Above all these, it shouldn’t be missed that this site has a rigorous anti-money laundering protocol. The casino shall report to the federal or local authorities if such were to happen. To avoid any inconvenience caused by such practices, all Euro Palace Casino users must understand that cash will not be accepted. Besides, substantial or exceptional withdrawals can be made only if copies of the following will be sent:

  • The most recent bank statement from which the wagers were paid;
  • One government-issued document containing a photo;
  • Utility bill no older than six months.

Be aware:

  • For cumulative transactions of more or equal to C$2,000, Euro Palace Casino will have to verify the player’s identity.
  • To use a withdrawal method, you must have already made a successful purchase with it.
  • Once the money transfer from the casino to the Payment Service Provider was confirmed, they do not stand liable for damages, losses, or costs suffered by the player.

Security and licensing at Euro Palace Casino

Canadian players should know that Euro Palace Casino works under the regulations of the Mohawk territory of Kahnawake and, therefore, they acknowledge that the casino will share information about them with the Kahnawake Gaming Commission.

Also, it owns an MGA license, which was issued on the 1st of August 2008. Apart from other online regulatory authorities, this one is more rigorous, so the players may come looking for sites with such a license, knowing they gamble in a safe place.  

MGA logoKahnawake Gaming Commission logo

Another thing that assures all users their data is protected with SSL encryption technology. Its role is to ensure the information sent over the internet’s security. This way, a third party cannot gain access to it, and only the secure server and the user’s computer are able to.

Something else that should be known about Euro Palace Casino is that it is not a white-label, as it operates on a Digimedia platform. For anyone that’s not accustomed to this term, it represents a product that is crated with the purpose of being sold and re-branded. All properties provided by Digimedia are certified by eCOGRA. This is an independent body responsible for the operations run by every gaming site.

How to stay in touch with Euro Palace Casino

All users have at their disposal the Live Chat, which is available 24/7, and the email address fortunelounge@playersupportcenter.com. Any of these two shall serve just fine for contacting the support team.

It should be marked that Euro Palace Casino does not stand liable for damages or losses resulting from connectivity problems. They don’t guarantee the service will not be faulty, but they shall fix any occurring issues as soon as they can. The player can help by pointing them out to the customer support, using one the means mentioned above.

Players are entitled to fill in a complaint any time they need. This way, if anyone is ever deregistered or suspended from Euro Palace Casino, they can address this matter to eCOGRA or Kahnawake Gaming Commission. Users have 30 days to do this, otherwise, the casino will withhold payment of the contested funds, exclude that person from all other casinos from the group, determine the criteria that must be met so that a new account can be opened.

There are some details the complainer must consider when writing the mail. Therefore, the following cannot be missing:

  • Their username or account number;
  • First and last name;
  • The problem explained as detailed as possible.

This will have to be sent to complaints@playersupportcenter.com, but, if the answer is not satisfying, besides the two instances mentioned above, MGA can also be addressed. All contact information must be present.


Recommendation: Users will appreciate the in-house customer support. This means that they work closely with the other members of the casino’s team and will be able to offer more helpful information.

Be aware: Before considering a complaint about acts of omissions or advertisements published by third parties, you should know that the casino doesn’t stand liable for any of those!


Claiming the Euro Palace Casino bonus codes

Before claiming any Euro Palace Casino bonus codes, everyone should know that they come with specific rules, which may suffer some modifications. Gamblers are advised to read those before proceeding, along with the general terms. It should not be forgotten that those changes shall be applied immediately, once they were published.

It should not be forgotten that the Euro Palace Casino bonus codes may be terminated anytime and without notice. Still, however, bonuses and/or winnings that remain must be used within six weeks. Once this period passes, they will be voided.

The first Euro Palace Casino bonus code one can claim is the welcome deal. This package will award the first three deposits made here. To get into the possession of this, the player must deposit at least C$10 and, when he wants to withdraw his winnings, wager the bonus sum 70 times. This last request is available for all bonus codes unless otherwise stated. This also includes free ones such as the bonus spins or no deposit promotions. It could be that there is some money left once the playthrough was complete. In this case, the money left can be cashed out up to C$100.

It was previously mentioned that Euro Palace Casino is part of a group, and one consequence of this is how many bonus codes gamblers are allowed to get. When creating a profile, if the player already owns an account on any other platform within the group and claimed the deal, this cannot happen again. Still, if the bonus was turned over 100 times, it becomes possible to come into possession of one more promotion.

Signing up bonuses granted to users later proved ineligible shall be voided, and the winnings received following this deal are credited to their relevant accounts.

After having used this Euro Palace Casino bonus code, more are to come. The gamblers are going to be notified daily, but not everyone shall get the same promotion. Anyway, they will see it in the lobby and their inbox, which everyone’s advised to check.

Everyone should know that meeting the wagering conditions is an essential part and that not all games contribute the same way:

  • Slots, Keno, Scratch Card games - 100%;
  • NetEnt Slots - 50%;
  • Re-spin Slot games - 10%;
  • Table Poker, Roulette, Video/Power Poker, Blackjack, Casino War - 8%;
  • Classic Blackjack, Ace and Jacks or Better video poker – 2%;
  • Baccarat, Craps, Red Dog, Sic Bo, Progressive Jackpots – 0%.

Gamble Feature on Slots or Double Feature on all Poker Games does not contribute towards meeting the playthrough.

There’s a possibility, someone doesn't want a bonus they were granted. If it is so, they may request to have the unused bonus code reversed by contacting the customer support. Euro Palace Casino bonus codes that played through at least once cannot be removed until the requirement is met.

It should be remembered that before withdrawals could happen, the gambler’s activity will be reviewed. Irregular patterns like zero, equal, low margin bets as well as hedge better will not be tolerated. Promotional abuse may also result in having the account terminated and access to the services blocked. Besides, access to any Euro Palace Casino bonus code already owned is going to be denied.

One more thing players must hang on to is the max bet limit. They mat bet up to C$8 per round and C$0.50 per line.

Tournaments can be accessed once the player verified his profile, but he should know participation is limited to one per casino account, and only one alias is allowed per tournament. Also, before making a deposit, any races free rolls winnings are capped at C$100.


Important: As the playthrough percentages differ from a Euro Palace Casino bonus code to another and geographical region, you should first check that out in the promotional terms.

Be aware: You are allowed to cash out up to 6 times the first deposit value, and what’s left will be forfeit!


The game array and gambling at Euro Palace Casino

Euro Palace Casino will put at gamblers' disposal from slots to various table games. The games on this platform are provided by Microgaming and Evolution Gaming and count over 600 titles. Some slot machines they will find here are Fortunium, A Dark Matter, Beautiful Bones, Golden Era, and many others.

The Table Games options go from Baccarat, Sic Bo, Roulette, Bingo, Keno, Poker, Craps, and many others, Blackjacks included. Gamblers may be interested in exclusive bonuses for Blackjack. These games can also be played in Live Casino.

Although Euro Palace Casino will confiscate any amount left in play that’s been there for more than 90 days, things are different when it comes to Video Poker. There, the player’s balance will be credited that amount.


Be aware:

  • Self-excluding because of a gambling addiction means your winnings will be confiscated.
  • Winnings resulting from a system error will be voided, and if you abuse such a malfunction, your account is going to be closed and deposits forfeited.

Tips: Blackjack is known to have the highest RTP, which is a great advantage. Also, the better you know the rules of the games, the higher your chances of winning!


Looking into the Euro Palace Casino loyalty program

It should be marked for starters that there are six levels, but one can be accessed only via invitation. The tiers and how many points are needed to move to the next tier are the following:

Level

Points

Bronze

0 - 2499

Silver

2500 – 11999

Gold

12000 – 49999

Platinum

50000 – 124999

Diamond

125000 - 2147483646

Privé

Invitation only

To get points, one must only wager. The game’s outcome will not matter. For the slots, each C$1 wagered will result in 1 LP. In the following table are displayed the game types along with how much needs to be wagered to get one loyalty point:

Game Type

Wagering

All Slots

C$1

Table Games

C$5

Roulette, Sic Bo, Re-Spin Featured Games

C$10

Baccarat, Video Poker

C$20

Craps, Jacks or Better, Blackjack, All Aces, Aces and Faces, Video Poker

C$100

Anyway, to advance, the gambler must achieve the necessary number of points by the end of the month. If this doesn’t happen, then he’ll go down one level.

The re-spin featured games are Bookie of odds, Dragon Dance, Retro Reels Extreme Heat, Reel Gems, Wild Orient, Bikini Party, Retro Reels, Book of Oz, Retro Reels Diamond Glitz, and Hot Ink.


Tips: Making your first deposit will bring you 2500 points!

Recommendation: Players can only convert their loyalty points into money, which is less than most casinos will offer within the VIP program. Some may even provide lifestyle awards, while others grant extra benefits.


What must be known about Euro Palace Casino mobile

People who wish to have access to the Euro Palace Casino bonus codes, slots, or any other facilities can also rely on the casino's mobile version. They may access it from their browser. Those owning an iOS device will find an app in the store, which is free to download. Its rating is pretty good, and the reviews seem mostly positive.


Recommendation: Checking for information about the Euro Palace Casino mobile apps on their site will not help you. There’s also a mention of Android and Blackberry apps, but they don’t seem to still be available. Moreover, asking the customer support about these will not be very helpful either.


Final take on Euro Palace Casino

Its strong points: The thing players will appreciate most is that there’s a free iOS app. Something else that will attract gamblers are payment methods like Interac and iDebit, which are popular among Canadians. The Live Chat is operated in-house and can be contacted 24/7. They also seem to be willing to help as much as they can and offer fast replies. The casino can be downloaded on PC as well. According to the calendar displayed when they access the site, everyone should receive a new Euro Palace Casino bonus code every day. Microgaming is a popular provider, offering some of the most appreciated slot machines, making players consider this platform.

Weak spots: The app is not available for more devices. Working with such a limited number of providers will decrease the number of games as well. Some more gambling websites will even come with their own games. A phone number would have come in handy for some players. The loyalty bonus offered by other sites has much more to offer, and, in comparison, the one here seems relatively poor. The interface appears plain, which may be a downer for some visitors. Wagering requirements could have been lower than 70 times.


References

6 Tips to Use in a Live Casino and Win Big Money - https://signalscv.com/2020/06/6-tips-to-use-in-a-live-casino-and-win-big-money/

5 Unexpected Benefits of Playing Cards - https://playingcarddecks.com/blogs/all-in/5-unexpected-benefits-of-playing-cards

SSL Definition - https://techterms.com/definition/ssl

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Look & Feel 4.1/5
Payout Speed 4.5/5
Games 4/5
Bonuses 3.8/5
Customer Service 4.1/5
Licensing 4.1/5
Euro Palace Casino logo
Euro Palace Casino
Canada flag

★ Welcome Package up to C$600

Euro Palace Casino is an online gambling platform owned by Digimedia Ltd. It was established in 2010 and hosts games exclusively from Microgaming and Evolution Gaming. Players will still find various games, from slots to cards, Roulette, and some others.

Pros: There’s more than just one deposit awarded, users choosing this platform will have multiple linguistic options, it is also available on the mobile app.

Cons: Free spins are not granted for any deposit, the wagering requirements are quite high.

Gamblers willing to claim this deal have 7 days since they’ve signed up to make their first deposit of C$10 or more, and unlock it. This is the lower limit for all three deposits. Once the transaction is complete, the player receives, in each case, 100% up to C$200.

So that the winnings are converted into real funds which can be cashed out, the bonus sum must be wagered 70 times. However, not all games have the same contribution. Players are advised to consult the Promotional Terms to see the percentages. Also, it shouldn’t be forgotten that the max bet allowed per round is C$8 and per line C$0.50.

Don’t forget that the maximum you can withdraw is 6 times the deposit sum.

The loyalty program gamblers will find here is not providing a lot besides converting points to money. This may not get the user’s attention. However, they will appreciate the iOS app. The cashout time is 24 hours and per day, a player may withdraw up to C$10,000.

Valid for New players Wagering 70xB
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Euro Palace Casino logo
Euro Palace Casino
Canada flag
Featured

★ 100% First Deposit Bonus up to C$200

Canadian gamblers who sign up at Euro Palace Casino will also be awarded 100% up to C$200 once they’ve made their first deposit here.

The least you need to deposit to claim this promotion would be C$10, and you can withdraw up to 6 times the amount you invested. Anyway, this will happen only after you’ve wagered the bonus sum 70 times. Remember that not all games have the same contribution towards meeting this requirement. You can check out the percentages in the Promotional Terms.

It should be marked that the maximum bet allowed with this money is C$8 per round and C$0.50 per line. You have 7 days to claim this offer since the moment you registered, but the steps towards getting it are as it follows:

  • Clicking the button on this promo;
  • Making an account;
  • Make your first deposit.

So, if these details seem to attract you, this is your chance to get this promotion!

Valid for New players Wagering 70xB
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