Ice36 Canada Bonus Codes & Review

We've worked on the Ice36 casino review and bonus analysis, along with all the site's features, from games, to support, to payments. Learn quickly with us!

Ice36 casino’s platform: The basics

Functioning from 2019 onwards, Ice36 casino is operated by SkillsOnNet Ltd., under a license issued by the Malta Gaming Authority and UKGC.

You might’ve heard of its parent company, as it had developed multiple successful online casinos and is currently providing over 1200 different games.

Do you want to try out newly established casino operators?

We’ve got you covered with an extensive list of new casino sites that we regularly update.

CasinoBonusCA experts tested the interface for you

The first striking aspect regarding Ice36 casino is the effort put into presentation and platform functionality.

It immediately and intuitively offers its multiple facilities, lending you a helping hand through the entirety of the experience.

How the tabs are organized

You’ll quickly find all available games shown in an alphabetical list.

Additional information, like the minimum and maximum bets, whether it is a live casino or not, double up options, the producer, the number of pay lines and reels, are at a click away.  

Accessibility seems to be the foundation stone for the direction taken by the casino’s developers.

In need of assistance?

The FAQ section can provide you with quick and straightforward guides for all the casino's essential elements.

Are you still having a problem?

You may contact customer support, either using:

• The listed e-mail: support@ice36.com;
• Live Chat, from 06:00 to 00:00 GMT.

Ice36 casino still has a clean slate regarding issues

There are no complaints in connection to its functionality and practices. However, this fact can be subject to changes, especially given its yet limited experience.

How can you open your account at Ice36?

To access Ice36 casino’s services, you’ll have to create an account.

What data do you need to provide?

• Your full name;
• Date of birth;
• Home address;
• E-mail;
• Phone number.

The data submitted must be accurate, and the site can verify it by any means available, including contacting you via mail, email, phone number or live chat.

If the verification fails, you will receive no winnings.

Keep the account to yourself!

Your created personal profile is eligible for your use only. You may own one account per person; the operator will void duplicate accounts.

You're not allowed to share, sell, or transfer your ownership over the account.

We need to stress that attempting to offer third-party access can lead to losing your rights of access.

Different play modes

Once you've set up your profile, you need to keep in mind that there are two implemented modes of play by Ice36 casino.

• Practice Mode

We advise that you start by playing on ‘Practice’ mode first, as you will not be at risk of losing any sum.

Funds used in this mode hold no value and are kept separate from your real balance.

You can consider them to be resources for practice

Your winnings are not redeemable either, and any effort in doing so can lead to your account’s closure.  

At this point, your profile is a practice account, and you only require your name, and email and password for registration.   

• Real Money Mode

To change to ‘Real Money’ mode, you need to have funds in your bonus balance or pay into your account.

From now on, real sums can be wagered and gained.

Canadian players should be happy to know that their currency is one among the following possible choices: BP, EUR, CHF, USD, AUD, CAD, DKK, SEK, NOK, ZAR, RUB.

Receiving a bonus changes the deal

In case you were awarded a bonus without requiring making any deposits, you would gain a bonus account.

Ice36 casino must also validate your contact details.

Always remember!

1. If you fail to add any funds to your balance within 30 days of owning a bonus account, you will lose your current funds with no way to recuperate them.
2. To avoid such waste, you must deposit a minimum of C$10 to your balance.
3. Don’t consider any faulty transfers from practice mode to real mode to be your luck, as it can lead to the platform forfeiting your profile and winnings.
4. Inform the website's customer assistance in time if any bugs happen. 
5. You need to upload proof of identity, address for deposit methods. We advise you to upload these as soon as possible so that your experience is never cut short.

Cashing-in and cashing-out at Ice36

Ice36 casino allows Canadian players to use several depositing options:

Note that your transaction will go through as soon as your payment processor confirms it, except for Wire transfers.

From then on, you can indulge in Real Money mode play with no issues.

Documentation is necessary for a successful deposit

• Some form of ID;
• A utility bill;
• A bank statement showing recent transactions made towards the operator;
• The front and back of your credit card.

Your account can be suspended during the verification process.

Upload the documents in time so that your activity may go smoothly.

Also, you may not request any chargebacks once you initiate a deposit. In case you try doing so, Ice36 casino will close your account and attempt to recover any owed funds.

Can you be charged for outstanding fees?

Yes, the short answer is you can, and you will if you owe the casino any amount.

The caveat is that Ice36 casino must notify you as soon as this happens.

Do you have any method to contest charges or other transactions you deem to be unlawful?

If help provided by the iGaming operator is not enough, you may contact eCogra,  an MGA-approved Alternative Dispute Resolution Company.

Your complaint then needs to respect several procedures:

• Make sure that two weeks have passed since your issue occurred.
• Make all attempts to solve your issue with Ice36 casino prior to contacting eCogra.
• Don’t wait for longer than one year before issuing the complaint.

If your complaint is ungrounded, eCOGRA will inform you within three weeks of its dismissal and the reason.

How can you claim your earned cash?

Firstly, only users with Real Money accounts can withdraw any sum. More so, you must complete the KYC procedures before requesting a cash-out.

• Your withdrawals are remitted to the same method used for deposits unless it does not allow for fund removals.
• Ice36 casino reserves the right to payout via any of the methods listed, regardless of your choice, if deemed more practical.
• You can’t withdraw any amount if you have an outstanding deposit transaction or if Ice36 casino did not receive your funds within 24 hours. In this event, the casino can cancel all your winnings.

Depending on your service of choice, Ice36 casino may deduct some payment fees, and transaction periods may vary:

Withdrawal details

Ice36 casino stipulates an almost immediate withdrawal time, which is within 24 hours.

The route of your cash

You may cancel your request during this time, and Ice36 casino will reallocate the funds to your real money account. If you fail to prove your identity, the funds are put back into your balance.

Note that any withdrawal request will be pending until midnight, on the day it was issued, and Ice36 casino processes it the next business day.

During this time, you may change or reverse requesting funds.

For example:

Say you have scored a big win and you receive an email from Ice36 casino congratulating you in this regard.

Do not infer that you are eligible for cashing out your pot. Wait for the platform’s departments to check for issues before claiming your award.

You cannot request your money through methods other than those on the withdrawal page.

What games can you play?

There are 2282 titles available from over 40 providers.

Hence, Ice36 casino certainly delivers on the quantity and quality of games and experiences, from slots and jackpots to the live casino.

You have the opportunity to play games from well-renown software providers!

Can you be sure that your play is uninterrupted?

Whether you’re using your bonus offer or your real money, Ice36 casino assures you that any malfunctions will not influence your balance on their part or the client side.

Suppose you encounter a system glitch that leads to losing funds

Rest assured, upon its discovery, you’ll reacquire your wagered sum. If you don’t have your account anymore, you will still receive your funds.

The same goes for internet interruptions: you may finish an uncompleted game within 14 days, after which Ice36 casino will return your sum and nullify your possible wins.

Ice36 Bonuses

When it comes to bonuses, note that you may claim welcome or first deposit offers within 72 hours.

Minimum and maximum deposits

The minimum deposit for qualifying for them is C$20. The maximum bonus credited for free spin winnings is the lowest among 10% of the bonus amount and C$5, while the minimum is C$0.10.

The higher amount claimable from free money or rounds is C$100 or two times the bonus value if it is larger. Other winnings are null.

Transactions and bonuses: how they interact

If you last received a free bonus, Ice36 casino requires you to add some funds before you can claim other such rewards.

If your balance is lower than the credited bonus, it is considered free. Ice36 casino has a ‘Refer a Friend’ bonus that can only be used if the referrer added funds to the balance within 7 days.

You must deplete your awarded amount before your real balance.

Our bonus guide

Wagering requirements depend on your added funds, normally being 30x the total amount or 60x the bonus amount if your added balance is lower than the awarded sum.

The wagering amount is converted into redeem points, one point corresponding to C$2. You also have a standard 30 days to complete your requirements.

Free Bonuses have a 24-hour limit for wagering requirements.

Gamble responsibly!

Ice36 casino uses several responsible gaming measures, such as:

1. Deposit limitations;
2. Temporary account suspensions;
3. Self-exclusion;
4. Self-assessment.

Before arriving in such a situation, we advise you to go through our tutorial on gambling addiction.

Conclusion

Pros: Ice36 casino provides you with a robust experience altogether. They shine, not only in quantity but in the quality of their practices. With a payment processing of under 24 hours, Ice36 delivers in speed, too.

Whether it is the reasonable attitude towards service issues, their elegant platform implementation, or general interest towards the pleasurable and responsible use of their services, Ice36 casino has taken most steps to ensure you are welcome to join and stay.

Cons: The platform is new and still a small enterprise. It can have issues in processing large winnings, consequently. Also, its customer support is still lacking, as it doesn’t offer round-the-clock help.

You can hardly find any reasons not to check the offer of Ice36 casino present on the website, as it easily could prove to be the platform for your enjoyment.