Canada
Location
The next big online casino in Canada could come from the most unassuming of sites and our review of Hugo Casino may have just uncovered a real gem. But does Hugo Casino have the depth to earn your sign-up?
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CASINOBONUSCA
Exclusive
4.5 / 5
Wagering
30x W
Min. Deposit
C$ 0
Max. Cashout
N/A
Copy:
WOLF15
Exclusive
4 / 5
Wagering
No wagering
Min. Deposit
C$ 0
Max. Cashout
C$20
Exclusive
4.2 / 5
Wagering
60x B
Min. Deposit
C$ 0
Max. Cashout
C$100
CasinoBonusCA takes problem gambling seriously! We are dedicated to raising awareness regarding gambling addiction by providing information, resources and warning signs so that our users can prevent it from taking over their lives.
Bonus code:
NOT REQUIRED
Wagering
45x
Min. Deposit
C$ 50
Max. Cashout
10x the bonus amount awarded
Sign up for a Hugo Casino account now to unlock this extremely generous welcome offer.
Unlocking this Hugo Casino welcome package is easy. Simply sign up for an account and make a qualifying deposit of C$50 to automatically receive the first offer of C$220 + 100 free spins.
The second and third offers require a C$20 and C$30 minimum deposit respectively. All the bonuses come with a 45x wagering requirement and the most you can win is 10x the bonus amount awarded.
Pros
Cons
Overall, this is a very good welcome package for new players. We love the three separate bonuses, and the free spins really sweeten the deal.
However, the minimum deposit for the first offer is C$50 and the wagering requirements are 45x. This is a little higher than we found elsewhere.
Bonus code:
NOT REQUIRED
Wagering
30x
Min. Deposit
C$ 0
Max. Cashout
This generous cashback offer will see you earn 20% up to C$300 just for playing at Hugo Casino.
Get cashback every Monday thanks to this generous Hugo Casino perk. The total reward paid out is 20% of your losses from Monday-Sunday the week previous.
The wagering requirement for the bonus is 30x and it will expire after seven days if you don’t use it.
Pros
Cons
Getting money for losing at a casino is always a welcome perk. The generous offer will soften the blow for anything you lose.
However, to unlock the full amount, you will need to be a LVL 5 VIP member. On top of that, the cashback bonus comes with a 30x wagering requirement.
Our review team is made up of several talented industry insiders who have worked across numerous roles in the Canadian and European iGaming industry. This makes our team uniquely positioned to test and analyze online casinos.
You’ll gain crucial details on banking options, security and the quality of gambling products. Our analysis will provide you with all the important details and insights to make an informed decision when choosing your next gambling platform.
|
Registration Process |
1 min |
|
KYC Process |
1 day |
|
Game Types |
Live casino, Slots, Roulette, Baccarat, Classic Slots, Table games |
|
Live Games |
300 |
|
Slots |
3000 |
|
Deposit Methods |
Interac, Neteller, Ecopayz, Neosurf, Skrill Moneybookers, Bank Transfer, Giropay, Sofort Banking, Zimpler, Trustly, Litecoin, Ethereum, Dogecoin, Klarna, Rapid Transfer, MiFinity, SticPay, Jeton, Tether, eZeeWallet, Bitcoin Wallets, MasterCard, MuchBetter, Paysafecard, Visa |
|
Withdrawal Methods |
Bank Transfer, Trustly, Visa MasterCard, Litecoin, Ethereum, Dogecoin, SticPay, eZeeWallet, Bitcoin Wallets, Skrill Moneybookers, MuchBetter, Neteller, Interac, Visa |
|
Min deposit |
C$ 10 |
|
Bonus code |
Not Required |
|
Bonus claimed |
No |
|
Deposit sum |
C$ 35 |
|
Deposit Methods |
MasterCard |
|
Game types played |
Live casino, Roulette |
|
Withdrawal sum |
C$ 0 |
|
Last Checked |
February 4, 2025 |
Hugo Casino is a clean and simple-looking online casino which has excellent performance on both mobile and desktop devices. We reviewed the visual stylings and usability to determine the feel of using Hugo Casino on a variety of devices.
Graphically, the web design won’t win any innovation awards, but the bird mascot is placed into some fun banners from time to time.
The menu is intuitively placed and navigating to different sections is very easy. It is an efficient website and each page loads quickly.
The game library does suffer from a lack of game filters. You can navigate by basic game type – so, slots, table games, roulette etc… – but that’s just about it. With so many games available, browsing can be a lengthy process sometimes.
As a scaled-down, optimized version of the desktop page, the mobile casino doesn’t differ much. The graphics are exactly the same and the layout is very similar. With less screen to fill up, the graphics do look better on mobile since a banner largely fills the screen. Performance is excellent too with pages loading just as fast as the desktop version.
We found the touchscreen responsiveness to be fast and appropriately sensitive. Players can comfortably swipe menus without accidentally opening a tab unnecessarily.
Hugo Casino is not available as a dedicated mobile app. This is not uncommon as offshore casinos usually choose to not jump through the many hoops required to get a gambling app on Google Play or the iOS App Store.
Apple and Android users can still enjoy Hugo Casino as a mobile-optimized webpage accessible via your preferred mobile browser.
We confirmed 3,000 slot games with a wide range of themes from over 50 software providers including Pragmatic Play, Hacksaw Gaming, Yggdrasil, and Wazdan. Thousands of slots let you place bets for as little as C$0.10 and there are thousands of popular slot games which let you bet as much as C$250 per spin.
All of the slot games at Hugo Casino can be played as a free demo version with virtual currency – ideal for practicing or learning the game mechanics. Hugo Casino is also a Drop & Wins casino which means you can win a variety of random drops each month just by playing Pragmatic Play slots.
| Game | Provider | RTP |
|---|---|---|
| 7 Piggies | Pragmatic Play | 94.04 % |
| Fire Strike | Pragmatic Play | 95.5 % |
| Hot to Burn Hold and Spin | Pragmatic Play | 96.7 % |
| Sugar Rush | Pragmatic Play | 95.5 % |
| Big Bass Splash | Pragmatic Play | 96.71 % |
Bonus buy slots let you pay for a bigger stake that provides instant access to the game’s bonus feature.
Book of and Megaways are two of the most popular slot series in Canada. We also found numerous fixed jackpot slots and progressive jackpots that have increasing top prizes.
Slots
Classic SlotsThe live casino offering at Hugo Casino impressively boasts more than 300 games from ALG, Pragmatic Live, Playtech and 7Mojo. Besides all the classics covering blackjack, roulette, baccarat and poker, there are loads of exciting variants and game shows.
We also found a great deal of niche games like Teen Patti and Andar Bahar. Only Playtech has game lobbies and they cover a few different game types. There are no other game filters to help sort the live collection.
Live casino
Roulette
Baccarat
Table games| Type of Roulette Game | Provider |
|---|---|
PowerUP Roulette | Pragmatic Live |
Hindi Roulette | Playtech |
x1000 Quantum Roulette | Playtech |
| Type of Blackjack Game | Provider |
|---|---|
Majority Rules Speed Blackjack | Playtech |
Ruby Blackjack | Pragmatic Live |
Golden Blackjack | ALG |
| Type of Baccarat Game | Provider |
|---|---|
Speed Baccarat | Pragmatic Live |
Baccarat | ALG |
VIP Baccarat | Playtech |
Live dealer verdict
First and foremost, over 300 live games is a plentiful collection and we were very impressed with the variety of table options. We only counted four providers though which missed out on some of the big names like Evolution and Ezugi, although Pragmatic Live and Playtech are still excellent providers.
The game variety included loads of variants that featured different themes, side bets, and unique rule changes. There are plenty of “standard” tables too for those who are after an authentic casino experience. Just like the slot section, the live casino does suffer from a lack of game filters but there are a few lobbies to help out.
Poker variations include Casino Hold’em and Oasis Poker while other games like Blackjack have versions that introduce a different number of decks. There are numerous different versions of roulette and baccarat titles.
Interac 
Neteller 
Ecopayz 
Neosurf 
Skrill Moneybookers 
Bank Transfer 
Giropay 
Sofort Banking 
Zimpler 
Trustly 
Litecoin 
Ethereum 
Dogecoin 
Klarna 
Rapid Transfer 
MiFinity 
SticPay 
Jeton 
Tether 
eZeeWallet 
Bitcoin Wallets 
MasterCard 
MuchBetter 
Paysafecard 
Visa Hugo Casino is a Canadian casino which means you can deposit and withdraw using Interac. Additionally, you can deposit with Mastercard.
Deposits and withdrawals can also be completed using seven different cryptocurrencies and several e-wallet solutions including Payz, MuchBetter, AstroPay and Sticpay.
Cryptocurrencies require a minimum deposit of C$70 while CashtoCode only requires C$25. All other payment methods have the same minimum deposit requirement of only C$30. Most methods have a maximum deposit limit of $10,000 but there are some exceptions such as Mastercard topping out at C$950 or Interac payments which can reach a maximum of C$3,000.
Withdrawing your winnings is just as easy as making a deposit.
Withdrawal requests are processed between Monday and Friday between 09:00 and 18:00 (GMT+2). Processing only takes 24 hours though and most payouts should occur within 24 hours of successful processing. We received our payouts in under 48 hours during our tests. The minimum withdrawal amount for crypto payouts is C$70 while all other methods are only C$30.
There are no transaction fees but the casino does reserve the right to charge withdrawal fees if necessary. We did note a C$73 chargeback fee and a monthly C$7 fee charged against an account considered to be inactive. The inactivity charge will continue until the account balance is empty or the account is reactivated.
| Hugo Casino | SmokAce Casino | Ice36 Casino | Novibet Casino | Wildsino | Posido Casino | Pledoo | Euro Palace Casino | |
|---|---|---|---|---|---|---|---|---|
| Visa | ||||||||
| Instadebit | ||||||||
| eCheck | ||||||||
| iDebit | ||||||||
| Paysafecard | ||||||||
| Apple Pay | ||||||||
| MuchBetter | ||||||||
| Flexepin | ||||||||
| MasterCard | ||||||||
| Maestro |
Our reviewing team features experts with experience in obtaining and maintaining casino licenses. This makes us perfectly positioned to analyze and determine the authenticity of any license an online casino claims to have obtained. We always make sure we only ever recommend online casinos that are safe, secure, and legitimate.
| Hugo Casino Trustworthiness | Details |
|---|---|
Company | GBL Solutions N.V. |
Year of establishment | 2023 |
Company Registration Number | 155090 |
Address | Dr. Henri Fergusonweg 1, Curacao |
Curacao
Yes. GBL Solutions operates several respected online casinos and genuinely possesses a gambling license from Antilliephone N.V. (License no. 8048/JAZ2020-074). The casino operator has demonstrated safe business practices and offers secure banking. We also confirmed that the software providers and games offered are independently tested for fairness by eCogra too.
Hugo Casino uses several industry-standard tools to ensure your safety and security when gambling online. This includes tools to confirm the fairness of games and reliably secure banking.
You can reach assistance 24/7 via three dedicated channels in the form of email, Telegram and live chat support. Additionally, the casino has a FAQ section that provides insights into common queries covering account issues, deposits and withdrawals, and security.
Email support is accessed by either sending a message to [email protected] or by using the web form located on the “Contact Us” page. The “Contact Us” page is easily accessed from the bottom of the Hugo Casino website.
Live Chat is easily found by clicking the yellow chat bubble located at the bottom right of the screen. You can select a specific department to speak to and we instantly connect to a real agent during our tests. Finally, the Telegram channel can also be used to message a support agent but response times appear to be incredibly slow.
However, live chat connects within seconds and our emails were replied to within 12 hours during our tests.
We tested the level of knowledge the support team provided by asking very complex questions. The professionalism of each support operator was tested by acting as expert players, novice players, and rude players. Finally, the response times were analyzed by making support requests using all available methods during both peak and quiet periods.
Customer support verdict
Players join the VIP program when they register for a Hugo Casino account and immediately gain a weekly cashback offer. You can advance through the levels by betting with 1 loyalty point (1 coin) earned for every C$1,460 bet. As you earn points you can reach higher levels – with a maximum of five levels – and the amount of bets needs to earn a point is reduced as you move up.
Besides earning perks such as exclusive bonuses and an increased withdrawal limit, loyalty points can be redeemed in the shop for free spins and cash bonuses. Further points can also be earned by competing in casino tournaments and special achievements.
| Level | Benefits |
|---|---|
1 LVL | · 10% weekly cashback · 50% birthday deposit bonus |
2 LVL | · 12% weekly cashback · 60% birthday deposit bonus |
3 LVL | · 15% weekly cashback · 100 free spins · Personal account manager · 70% birthday deposit bonus |
4 LVL | · 17% weekly cashback · 125 free spins · Personal account manager · 80% birthday deposit bonus |
5 LVL | · 20% weekly cashback · 150 free spins · Personal account manager · 100% birthday deposit bonus |
We determined Hugo Casino seriously excelled as an online slot casino. With over 3,000 slots, there is always plenty of variety and the numerous software providers feature some of the biggest brands in the industry. Couple these great games with Pragmatic Play’s Drop & Wins, and you’ve got a great casino for slot gaming.
Hugo Casino offers thousands of games, supports a wide variety of banking options, and the platform is an excellent performer on mobile and desktop. This makes the casino a great option for anyone seeking an immersive casino experience. The casino certainly favours more casual or intermediate players over serious high rollers though.
3D table games do not offer high betting limits and there are not as many live VIP tables as many other big operators in Canada. This only affects serious players though. There are more than enough exciting games and jackpot prizes to suit most online casino players.
