JackpotCity Casino Bonus Codes, Free Offers and Review
Find which JackpotCity Casino promo codes are right for you from our experts’ analysis! Our JackpotCity Casino review is what you need to get unbiased insights into this online platform.
How We Rate
At CasinoBonusCA, we evaluate casinos objectively based on a strict rating process to give you the most accurate and up-to-date information. We prioritize transparency and honesty, which is why we evaluate and provide detailed information on a casino's licence, limits, fees, and other aspects that may impact your user experience. We take pride in our commitment to maintaining the highest level of integrity in our ratings, and our users can trust us to deliver unbiased and trustworthy verdicts of the casinos we evaluate.
Affiliate Disclosure
At CasinoBonusCA, we may receive compensation from our casino partners if you decide to register with them through the links we provide. However, we assure you that all the verdicts expressed are our own and reflect our honest and unbiased tests & analysis of the casinos we review.
1st deposit: 100 bonus spins on Book of Atem 2nd deposit: 100% match up to C$400 3rd deposit: 100% match up to C$400 4th deposit: 100% match up to C$400 5th deposit: 100% match up to C$400
Bonus Details & How to Claim
To claim this offer, simply sign up and deposit C$10 or more. All new players have seven days from the date their account was opened to claim this offer.
These bonuses comes with a 50x wagering requirement before they can be transferred from your bonus balance to your cash balance. The maximum bet while a bonus is actively being played through is C$8 per round and $0.5 per line. Failure to follow this condition may result in forfeiting any winnings.
If you have a positive cash balance after the 50x wagering requirement is complete, the withdrawal of winnings derived from the free spins will be capped at 100 Casino Credits, while the remaining cash balance will be forfeited.
Pros & Cons
Pros
Five separate offers
Free spins included
Cons
Spins only valid on one game
Winnings capped
50x wagering requirement
Bonus Verdict
This bonus is certainly very generous, but it comes with some extremely important terms and conditions. First of all, there is a 50x wagering requirement. This is definitely on the high side. On top of that, the free spins are only valid on one game – Book of Atem.
To complicate matters further, if you manage to meet the free spins wagering requirement successfully, winnings will be capped at 100 Casino Credits. Despite this, the second, third, fourth and fifth matched deposit offers could still be appealing for some players.
Rate this Bonus
19+, play responsibly. This offer is not available to players residing in Ontario.
WELCOME BONUS UP TO C$1,600 + 150 FREE SPINS ON 9 MASKS OF FIRE AT JACKPOTCITY CASINO
This “double deposit” bonus from JackpotCity Casino will be an appealing option for new users, offering 150 free spins on the legendary 9 Masks of Fire slot with a first deposit of C$20+, and 100% match bonus up to C$400 with each of the following four deposits (must be C$20+) after that.
Wagering of 35x applies to winnings from free spins and bonus alike.
Pros & Cons
Pros
Rewards across five deposits
Free spins on one of the world’s favorite slots
Cons
Moderate 35x wagering
Verdict
Few bonuses will take you further into your journey from registration with an online casino than this one from JackpotCity Casino. Providing spins on the legendary 9 Masks of Fire slot as a starter and lasting the course with bonus on a generous four deposits beyond that.
We’ve seen lower wagering requirements than the 35x required here, but we’ve also seen higher, and overall, this is an easy bonus to recommend.
Rate this Bonus
19+, play responsibly. This offer is not available to players residing in Ontario.
WELCOME PACKAGE UP TO C$1,600 AND 150 FREE SPINS AT JACKPOTCITY CASINO
Second deposit: 50 free spins on Atlantean Treasure Mega Moolah
Third deposit: 100% up to C$400
Fourth deposit: 100% up to C$400
Fifth deposit: 100% up to C$400
Sixth deposit: 100% up to C$400
Bonus Details
JackpotCity Casino has crafted a bonus package that’s perfect for newcomers here. Start with 100 free spins on the popular 9 Masks of Fire slot with your first deposit of C$10 or more, followed by 50 spins on Atlantean Treasure Mega Moolah with a second deposit.
After that, each of your next four deposits (C$10 minimum) will be matched 100% up to C$400, giving you ample bonus funds to explore the casino further. A 35x wagering requirement applies to both free spin winnings and those from the bonus amounts.
Pros & Cons
Pros
Bonuses extend across six deposits
Free spins include the progressive jackpot favorite Atlantean Treasure Mega Moolah
Cons
35x wagering applies to both spins and bonus
Verdict
JackpotCity Casino’s extended welcome bonus offers a fantastic mix of free spins and match bonus that keeps the rewards flowing over six deposits. Starting with a well-loved slot and including a jackpot game for the second round of free spins, it caters to both slot enthusiasts and newcomers chasing big prizes.
The 35x wagering requirement is fairly standard, and overall, this is a solid bonus for new players looking to make the most of their deposits.
Rate this Bonus
19+, play responsibly. This offer is not available to players residing in Ontario.
VIP List
4.9 / 5
Subscribers Only – Join Our VIP List to Get the Latest Offers
Subscribe to get the latest offers by email.
Your e-mail will not be shared with any third parties. By adding your e-mail you agree to receive daily casino promotions, and this will be the sole purpose it will be used for.
PACKAGE UP TO 295 FREE SPINS + C$1600 MATCH BONUS AT JACKPOTCITY CASINO
This welcome package from JackpotCity Casino sure takes you far, offering rewards across no fewer than your first EIGHT deposits.
The 295 free spins from deposit one (80) are on Wacky Panda. Spins from deposits two (50), three (75) and four (90) are valid on Atlantean Treasure. Minimum for deposit one is just C$1, and for all other deposits is C$5.
Wagering of 200x applies to spins, and 35x to match bonus. Max cashout is unlimited.
Pros & Cons
Pros
Rewards over first 8 deposits
Blend of spins and match bonus
Low initial deposit
Cons
High wagering on spins
Single slot validity
Bonus Verdict
Aside from the small deposit amount, this promotion does not represent a good deal. Gamblers must wager their spin winnings 200 times, and they can only withdraw a maximum of $100.
Rate this Bonus
19+, play responsibly. This offer is not available to players residing in Ontario.
19+, play responsibly. This offer is not available to players residing in Ontario.
Disclaimer Gambling Addiction
CasinoBonusCA takes problem gambling seriously! We are dedicated to raising awareness regarding gambling addiction by providing information, resources and warning signs so that our users can prevent it from taking over their lives.
Expired bonuses
Show more
100 FREE SPINS NO DEPOSIT ON MEGA DIAMOND AT JACKPOTCITY CASINO
The rounds are playable on Egyptian Gems only. Also, each spin has a value of C$0.20. You must know that a 70x wagering requirement must be completed before cashing out. After that, you can withdraw up to C$20.
Details Regarding Spins on Deposit
For a C$10 deposit, you will receive a 100% match bonus. From this, you can further play with up to 100 spins, each of them worth C$0.20.
Remember that you should complete the 70x wagering requirement. Then, you may cash out 6 times your deposited funds.
Pros and Cons
Pros:
This promotion adapts perfectly to mobile devices
Each spin is worth C$0.2, which is double the standard for no deposit rounds
You can try out Egyptian Gems with this offer, a unique in-house slot that you won’t find on any other platform
Cons:
Some players may be discouraged by the high wagering of 70x
You must deposit a minimum of C$10 to unlock your winnings and this can be quite inconvenient for a no deposit bonus
Rate this Bonus
19+, play responsibly. This offer is not available to players residing in Ontario.
C$10 NO DEPOSIT BONUS AS 50 BONUS SPINS ON EGYPTIAN GEMS AT JACKPOTCITY CASINO
Click the promotional button to redeem your C$10 no-deposit bonus. It comes in the form of 50 spins on Egyptian Gems. You do not have to create an account to play the game. However, you must register at the casino and deposit C$10 to collect your winnings.
Before withdrawal, you must complete a 70x wagering requirement. Spin winnings are capped at C$20.
Pros & Cons
Pros:
Players can play the game without creating an account.
Cons:
High 70x rollover condition.
Bonus Verdict
This promotion is suitable for new players as it allows them to use free spins without registering. However, gamblers may still not consider opting in for this offer as they must deposit at least C$10 to cash out their winnings.
Rate this Bonus
19+, play responsibly. This offer is not available to players residing in Ontario.
★ 50 SPINS WORTH C$5 WITH NO DEPOSIT AT JACKPOTCITY
Free things have always been a joy for anyone, and JackpotCity wants to offer this joy to its players: 50 Spins, worth C$5 with no deposit, and a value per spin of C$0.10.
Pros: MGA license, 24/7 customer support, wide range of payment options
Cons: Does not accept cryptocurrencies
To receive this bonus, all you need to do is sign up and create your account on JackpotCity, and claim your no deposit bonus.
Keep in mind that wagering is 50 times the bonus value and maximum cash out is C$100.
We’ve given you all the details so, if this sounds good to you, it might be time to have fun!
Rate this Bonus
19+, play responsibly. This offer is not available to players residing in Ontario.
Jackpot City has a free spin bonus for loyal players. You can spin the wheel to win great prizes such as free spins, cashback offers, and no deposit bonuses each time you play at this online casino. The free spin wheel will reset after a specific amount of time, and the timer will let you know how long until your next spin.
How to Claim
Head over to Jackpot City’s main page and log into your account.
Click the “bonus wheel” tab at the top of the navigation bar.
Click on “Spin” to reveal your prizes for the day.
Check the timer to see when your next free spin is available.
Bonus Verdict
This bonus is excellent for players who like playing at Jackpot City Casino. You’ll be rewarded simply for logging into your account, and you can enjoy some excellent prizes with every free spin!
Rate this Bonus
19+, play responsibly. This offer is not available to players residing in Ontario.
New Canadian players who register at JackpotCity Casino will receive 50 free spins.
To claim this promotion, gamblers must take it from our page as it is an exclusive offer and open an account at the casino by providing some personal information. Spins will be automatically credited on Egyptian Gems slot machine.
From this offer, players can cash out as much as C$20, but to activate the winnings, a payment of over C$10 is necessary. This bonus also comes with a playthrough requirement of 70 times the winnings generated from free spins.
Read the JackpotCity Casino terms & conditions carefully, before making a decision!
Rate this Bonus
19+, play responsibly. This offer is not available to players residing in Ontario.
★WELCOME PACKAGE UP TO C$1600 + 50 SPINS AT JACKPOTCITY CASINO
Since 1998, JackpotCity Casino has entertained all Canadian players with games powered by Micrograming and Evolution Gaming and various types of promotions and tournaments.
Pros: Demo Mode available for games, mobile interface, Canadian payment methods
Cons: Live Chat is not available
After creating an account, 50 free spins, that do not require a deposit, will be automatically credited on Boom Galaxy. After making the first deposit of C$10 or more, you will unlock the 100% match bonus up to C$400. Plus, 50 free spins will be granted in a set of 10 for 5 days on Wild Scarabs. The package also contains 3 additional deposit offers, each of the same value as the first deposit bonus.
The following conditions apply for the above-mentioned offers:
The winnings from the deposit spins are capped at C$100 and no deposit spins at C$20;
To be eligible to withdraw the sign-up free spins a payment of more than C$10 is necessary;
The playthrough requirement contributes with a different percentage on each game category.
Rate this Bonus
19+, play responsibly. This offer is not available to players residing in Ontario.
★ 100% FIRST DEPOSIT BONUS UP TO C$400 + 50 FREE SPINS ON WILD SCARABS AT JACKPOTCITY CASINO
At JackpotCity Casino, users shall be rewarded with a 100% match bonus up to C$400 and 50 free spins on Wild Scarabs, after making a first deposit. The spins will be credited in sets of 10 for 5 days.
For requesting a withdrawal, a wagering condition of 70x the bonus amount must be applied. So, if you deposit C$50 and receive C$50 in bonus credits, you must play a total of C$3500. After this requirement has been met, you may withdraw as much as 6x the first deposit amount and C$100 from the spin offer. The maximum bet allowed is C$8 per round and 50 cents per line.
To receive the deal you must:
Take it from this page;
Register by filling in your personal details;
Choose a payment method and deposit over C$10.
Use the details that we have provided you with, to make the best decision for you.
Rate this Bonus
19+, play responsibly. This offer is not available to players residing in Ontario.
After you’ve registered and deposited C$1, you’ll receive 80 turns. This bonus is exclusive for Mega Moolah’s Jackpot. To withdraw the winnings from this offer you must wager them 200 times. Opt-in required. If you’ve already claimed a spin bonus from another casino part of the group JackpotCity belongs to, you’ll not be able to get another one unless you’ve wagered the initial deposit for those deals 100 times.
You can claim this deal within 7 days since you’ve opened the account, after which it will no longer be available. You may still claim any upcoming promotions.
How you can claim it:
Select the promotion from the list;
Register;
Fund your account.
Gamble responsibly!
Rate this Bonus
19+, play responsibly. This offer is not available to players residing in Ontario.
WELCOME PACKAGE UP TO C$1600 + 150 SPINS AT JACKPOTCITY CASINO
Deposit at least C$10 to redeem your first matched-up bonus and unlock the complete welcome package. The second, third and fourth deposit offers require the same minimum amount.
The game bonus must fulfil a 50x wagering requirement, and the offers must be claimed within 7 days after registering a new account.
Pros & Cons
Pros:
The promotion does not imply any game restrictions.
Cons:
The 70x playthrough is too high.
Bonus Verdict
The 70x rollover condition may represent a relevant disadvantage for any potential new player.
Rate this Bonus
19+, play responsibly. This offer is not available to players residing in Ontario.
Compare JackpotCity Casino Ratings, Bonus and Features
Welcome Package up to C$3,000 + 250 Free Spins at Flappy Casino
JackpotCity Casino
House of Spades
MegaPari Casino
TikiTaka Casino
SG Casino
Flappy Casino
19+, play responsibly. This offer is not available to players residing in Ontario.
19+, play responsibly. This offer is not available to players residing in Ontario.
19+, play responsibly. This offer is not available to players residing in Ontario.
19+, play responsibly. This offer is not available to players residing in Ontario.
19+, play responsibly. This offer is not available to players residing in Ontario.
19+, play responsibly. This offer is not available to players residing in Ontario.
Look & Feel
4.5
Look & Feel
4.5
Look & Feel
3.0
Look & Feel
4.0
Look & Feel
4.0
Look & Feel
4.0
Payout Speed
4.2
Payout Speed
4.0
Payout Speed
5.0
Payout Speed
3.0
Payout Speed
4.0
Payout Speed
3.5
Slot Games
5.0
Slot Games
4.0
Slot Games
5.0
Slot Games
5.0
Slot Games
4.5
Slot Games
5.0
Live Games
5.0
Live Games
3.5
Live Games
4.0
Live Games
5.0
Live Games
4.0
Live Games
4.5
Bonuses
5.0
Bonuses
4.0
Bonuses
3.0
Bonuses
4.0
Bonuses
5.0
Bonuses
4.0
Loyalty
4.8
Loyalty
4.0
Loyalty
3.0
Loyalty
3.5
Loyalty
3.5
Loyalty
4.0
Customer Service
4.5
Customer Service
4.0
Customer Service
5.0
Customer Service
4.0
Customer Service
4.0
Customer Service
3.5
Licensing
5.0
Licensing
3.5
Licensing
4.0
Licensing
3.5
Licensing
3.5
Licensing
4.0
How We Rate JackpotCity Casino | In-Depth Review
First, we seek to keep the Canadian online gambling sector clean, and our reviews are built around keeping up with this ideal.
Therefore, for this Casino JackpotCity Casino review, our experts have registered with and thoroughly tested the operator’s offering to determine its quality.
With the data presented below, we hope to help you decide whether this online casino is what you’re looking for.
JackpotCity Casino Video Review
JackpotCity Casino Overview | Our Reviewers Found
Registration Process
2 mins
KYC Process
2-3 days
Game Types
Live casino, Slots, Scratchcards, Keno, Bingo, Mobile Games, Mobile app, Roulette, Jackpots, Baccarat, Classic Slots, Blackjack, Craps, Table games, Video Poker
The interface of a gambling website is essential to ensure a good gaming experience. With its cyberpunk aesthetics, the site gathered tabs with different options in the central part of the screen and foreshortened to the left. They are as follows:
Slots
Board games
Live Games
Real dealer
Poker
Jackpots
Tournaments
Desktop Preview
We cannot complain about the desktop version of this site, as it shows all the options clearly and with great accessibility. But let our Casino JackpotCity review be more precise by commenting on three essential aspects:
Loading times
More than acceptable. There is a wait when specific titles are loading, especially if they are part of the JackpotCity Live Games.
However, overall, the operator’s load times are low. In addition, the gaming experience is super-fluid, with players able to place bets quickly.
Search filters
Not one of the best, but not bad. The tabs that collect the different games cover a wide variety. In addition, a search by game name or provider is offered.
There are also two tabs for quick access to the most popular games and those of top quality, but which in recent times have been less popular
Other than that, Canadians can easily find any available JackpotCity Casino promo code from the relevant button.
Any JackpotCity Casino promo code is tied to a calendaristic date, and Canadians can see any upcoming one.
JackpotCity Casino app
There is no Jackpotcity Online Casino desktop app here. However, this is not an obstacle to being able to play any JackpotCity Casino promo code from anywhere, thanks to the mobile website version.
There is the option to pin a shortcut to the desktop, yet this is not an app per se.
Mobile Preview
Our Casino JackpotCity review found the mobile version to be dependable.
The interface has been updated nicely, with the JackpotCity Online Casino mobile login button at the top right, and the Menu on the left, which encompasses most of the features.
All the games are available through the mobile site, from live casinos to available ones for a JackpotCity Casino promo code.
You can use all the operator’s functions, such as requesting cash withdrawals.
Canadians can also see the site in Lite Mode. To do this, just press on the relevant button at the top right corner. This will enlarge the game icons.
JackpotCity Casino mobile app.
Searching for an JackpotCity Online Casino Android application will net no results in Google Play. There are, though, a couple of pages that entail an APK for Android.
Slot Games 5 /5
Gamblers can enjoy any JackpotCity Casino promo code with a slots library that is just a bit over 500, and Canadian punters can find games from Microgaming, Playtech, Yggdrasil, and more in the slots library.
More so, jackpots are available to play, with popular titles such as Mega Moolah taking center stage.
Slots We Tested
Game
Provider
RTP
Mega Moolah
Games Global
88.12 %
Immortal Romance
Games Global
96.86 %
Halloween
Games Global
96.2 %
Dragon Dance
Games Global
96.52 %
Lucha Legends
Games Global
96.38 %
Slots Game Types
For this Casino JackpotCity review, we discovered that the JackpotCity Online Casino slots section offers access to the following types:
Video Slots
Jackpots
Megaways
The first option gathers the classic versions and some modern ones with immersive themes. The jackpots, also known as accumulative jackpots, are the slots that increase the jackpot amount as people play.
Megaways are quite a recent innovation. On each spin, there are random chance for different specials to occur, thus increasing the chances to win.
Canadians will find no Casino JackpotCity demo option for slots.
Slots
Jackpots
Classic Slots
Live Dealer Games 5 /5
Upon entering the Live JackpotCity Online Casino Games category, Canadian gamblers will encounter more than 70 lobbies consisting of Roulette, Baccarat, and Blackjack.
All of them come from only two providers, those being Pragmatic Play and On Air Entertainment.
After having tried all of them, we can safely say that their loading times are a mixed bad, with chances of either fast or slow. But upon entering the lobby, things get back to normal and there are no issues to be found.
On Air Entertainment has no Baccarat games available.
Live casino
Roulette
Baccarat
Blackjack
Craps
Table games
Video Poker
Roulette
Canadian players will come across 14 Roulette options, with some betting limits examples being:
Game
Min bet
Max bet
Provider
Live Speed Roulette
C$0.50
C$1500
On Air Entertainment
Roulette 2
C$0.1
C$4000
Pragmatic Play
Exclusive Roulette
C$0.5
C$4000
On Air Entertainment
Baccarat
The Baccarat games selection is the least diverse when it comes to betting limits, with all of them having C$1 – C$1000.
It may happen that entering a Baccarat Lobby, for example Baccarat 6, could actually open Baccarat 3. This may be due to the lobby not being available at the moment.
Blackjack
With 25 options to be found here, the betting limits that Canadian players can expect are as such:
Game
Min bet
Max bet
Provider
Exclusive Blackjack 1
C$10
C$1500
On Air Entertainment
Lounge Blackjack 2
C$10
C$3000
Pragmatic Play
Blackjack Berling
C$100
C$2000
On Air Entertainment
Table games
Canadian gamblers will find 57 options in the table games section, with the following betting limits found in some of the games:
Game
Min bet
Max bet
Provider
Multifire Roulette
C$0.50
C$200
Switch Studios
Auto Roulette
C$0.25
C$800
Switch Studios
Vegas Downtown Blackjack
C$1
C$100
Switch Studios
Premier Blackjack with Side Bets
C$0.5
C$200
Microgaming
No Commission Baccarat
C$5
C$500
Switch Studios
Payments 4.2 /5
Payment
Min deposit
Max deposit
Min withdrawal
Max withdrawal
Withdrawal time
C$ 5
C$ 25000
C$ 50
No limits
1-2 business days
C$ 5
C$ 25000
C$ 50
No limits
3-7 business days
C$ 5
C$ 25000
N/A
N/A
N/A
C$ 5
C$ 25000
N/A
N/A
N/A
C$ 5
C$ 25000
N/A
N/A
N/A
C$ 5
C$ 25000
C$ 50
No limits
1-2 business days
C$ 5
C$ 25000
N/A
N/A
N/A
C$ 5
C$ 25000
N/A
N/A
N/A
C$ 5
C$ 25000
N/A
N/A
N/A
C$ 5
C$ 25000
N/A
N/A
N/A
N/A
N/A
C$ 50
No limits
1-2 business days
N/A
N/A
C$ 50
No limits
3-7 business days
Whether to qualify for real prizes or to activate the JackpotCity Casino promo code, there are several payment methods available:
How to deposit
Now that you know the payment methods, we will briefly explain how you can deposit:
Log in to your user account.
Access the banking option through the upper right side of the screen.
Among the payment methods available, choose the one you prefer.
Enter the amount you wish to deposit and complete the transaction by entering the requested data.
The site should immediately reflect the balance in your user account.
How to withdraw
The procedure to do so is as follows:
Press on the JackpotCity Online Casino log in button on the main page
Click on the withdrawal tab and select one of the available options.
Indicate the amount you wish to withdraw and enter the information requested.
Now you just have to wait for the withdrawal to be cleared
Payout time
The JackpotCity Online Casino withdrawal time is set at around 24 hours. It should be noted that in weekends no processing will take place.
The only thing that may delay this whole process is when Canadian punters try to withdraw a sum larger than C$2000. At this point, the site takes it on itself to proceed with an account verification.
Seeing as how the verification process can take upwards of 7 business days, Canadians can wait in this situation for 8 business days at least.
JackpotCity Casino withdrawal problems
It could be that some Canadian players encounter some issues when trying to withdraw winnings from any JackpotCity Casino promo codes.
These could be, first, for new players that have yet to send verification documents. Any withdrawal will be delayed until the KYC is finished, which may take upwards of seven business days.
Other times, problems could either rise up from the site itself, or from the banking option that Canadians have chosen. To try and get to the root of this, it’s best to first contact customer support, with a detailed email concerning the problem.
Otherwise, always check with the bank itself and see the root of the problem there.
JackpotCity Casino Payments vs Other Casino Payments
Not only applied to this gambling site, but we always make sure to look at the license that any platform has. Furthermore, we look at the safety nets it has in store for its payments and games, thus providing not only protection but also fairness.
Kahnawake Gaming Commission
00892
MGA
MGA/B2C/145/2007
Is JackpotCity Casino Legit?
While researching for this Casino JackpotCity review, we discovered that it is licensed by the Kahnawake Gambling Commission and Malta Gaming Authority.
Other licenses
Furthermore, the site has SSL encryption, software especially made to protect cash transactions. SSL is also used by banks all around the world.
Not only that, it is licensed by eCOGRA as well, an authority in the gambling industry that rigorously analyzes gambling website. With its approval, Canadians can rest assured that the site is as safe as it can get.
All in all, Canadian players can consider Casino JackpotCity safe.
Who owns JackpotCity Casino?
The gambling website is operated by Bayton Ltd., and was established in 1998, meaning that it has quite the experience behind.
Some JackpotCity Online Casino sister sites that provide the same license and protection features are River Belle and Mummy’s Gold. They also work in almost the same way as JackpotCity, albeit with their unique differences.
Customer Service 4.5 /5
The JackpotCity Online Casino contact centre works on a 24/7 basis, with email and live chat. To find it, Canadians have to on their accounts reel, and press on My Account.
Once in that page, punters have to go into the My Documents portal. There, at the bottom of the page, the options to go for live chat or email will appear.
There’s also an FAQ page, found in the Support section on the homepage. The explanations are well written and cover a wide array of topics.
There are no special buttons on the screen to start a conversation with an agent.
JackpotCity Casino chat support
Testing the JackpotCity Online Casino live chat came with unsatisfactory conclusion.
Its first bad mark is the difficulty of finding it. To contact live chat, Canadians will have to go to their accounts, and click on Verify Documents. So far, only there is the live chat button.
When eventually contacting them, the waiting time is far too long for a live chat. The response time from the agents is long as well.
Also, it would seem that some of them are not well prepared, while other were, so it’s by chance that you will get right answers after a long wait.
There is no JackpotCity Online Casino contact number.
Phone:
No phone available
Live chat:
Yes, 24/7
Loyalty 4.8 /5
In terms of Loyalty, Canadian punters will find a level based system, with 6 levels to get into. Our Casino JackpotCity review will showcase them and the points needed:
Loyalty Level
Points needed
Bronze
0 – 2499
Silver
2500 – 11999
Gold
12000 – 49999
Platinum
50000 – 124999
Diamond
125000 – 2147483646
Prive
Invitation only
The first deposit will automatically level up to Silver, since it gives 2500 points.
Still, there are few benefits that Canadians can look out for, such as a given JackpotCity Casino promo code. The only one is a multiplier to Daily Specials, but the idea is not properly explained.
Otherwise, Loyalty Points, with one point gained with each C$1 wager, can be exchanged for bonus funds. So, 5000 Points can be exchanged for C$5 in bonus funds.
Where does JackpotCity Casino shine?
JackpotCity Casino payout time: Usually, withdrawals are processed immediately. It will take 24 hours at most for the operator to process a withdrawal request.
No withdrawal limit: JackpotCity has no payout limits, so it is possible to withdraw from a minimum amount up to a considerable amount of funds. This is undoubtedly a very interesting feature.
24/7 JackpotCity Casino support: The customer service is available 24 hours a day, seven days a week. There are no pre-determined service hours; agents will respond to inquiries around the clock.
Plenty of payment options: The site has an unlimited list of payment methods; users in Canada will be able to manage their transactions through various payment methods, such as Instadebit, Interac, Interac e-Transfer, Citadel, MuchBetter, Visa, MasterCard and more.
Where does JackpotCity Casino fall short?
High wagering requirement: the terms and conditions of the welcome offer are quite complex. You will have to wager 70 times your accumulated winnings.
Very strict compensation system: the user could lose their loyalty points if they do not meet a predetermined quota.
No mobile app: the optimized version is acceptable, but, being such an experienced online casino, we believed it should have a mobile app.
What JackpotCity Casino is best for?
In case gamblers want to minimize the time it takes to wait for withdrawals, then this gambling platform has them covered. The internal processing time for withdrawals is set at a maximum 24 hours.
Is JackpotCity Casino right for you?
JackpotCity has more than 600 casino games and processes payouts in a maximum of 24 hours. However, the actual time could be prolonged to 8 business days depending on the payment method.
Also, the Loyalty system could be something that makes you return. But, do not except any interesting benefits such as bonuses, or higher deposit limits.