Jackpot Village Review & Bonus Codes | Read this before playing at Jackpot Village

Some say entertainment is essential, and numerous Canadian players find online gambling to be a suited recreational activity. However, finding the online casino to match our needs can be tricky. As we are gambling aficionados as well, we have decided to test Jackpot Village casino and discover if it meets specific requirements. Therefore, this Jackpot Village review will comprise the crucial T&C details that most players are too busy to read, gameplay improvement advice, and a pros and cons section, among others.

Players should get ready to find the most comprehensive Jackpot Village review on the internet!

Overview

Jackpot Village casino is managed by the White Hat Gaming Limited. It adheres to strict rules of conduct, regularly audited by licensing bodies and globally renowned independent player protection eCOGRA.

The gambling activity carried out via this platform is licensed and regulated by the Malta Gaming Authority (MGA) issued on the 01/08/2018, the Gambling Commission of Great Britain, and the Swedish Gambling Authority.

The latter, also known as Spelinspektionen is the authority which ensures of the legality, safety, and reliability of the Swedish gambling market. The Ministry of Finance operates the Swedish Gambling Authority, and the Government appoints its Board. The commission offers the consumers the tools needed for fair gaming, working towards a safer gaming market and contributing to the reduction of illegal gambling operations.

For the customers to be aware of the entire experience on the platform, we have analyzed the website using GTmetrix, a tool that tests the webpages’ performance. We can say that Jackpot Village could undoubtedly use some improvements, as some of the most troublesome matters are the low PageSpeed and YSlow score, along with extended loading time, above 17 seconds.

Gameplay activity from 70+ game providers

There are over 1200 Jackpot Village casino titles that can be played for free or real money, with an identical return to play (RTP).

The games are split into various categories, and these include 5-reel video slots, 3-reel fruit machines, jackpot slots, live casino games including Roulette, Video Poker, Blackjack, Baccarat, Scratch Cards, and other fun games of chance.

New titles are uploaded every month, and some of the latest titles released are Holiday Spirits, Iron Bank, Path of Destiny, Ramses Revenge, Aquatic Treasures, and more.

Triple Edge Studios is a dynamic and agile development house that provides Jackpot Village with a highly rewarding jackpot, Sisters of Oz WowPot. The supplier’s team is passionate and committed to building market-leading games, creating the best performing products on a multi-channel gaming world. The work is done with plenty of market research, analysis, and passion, turning every new project into an exciting challenge.

Should the players win a pooled progressive jackpot, they will be notified by an automated pop-up.

This broad list of games from Jackpot Village comes from over 70 software suppliers, and customers can select their favourite from the top toolbar in the game section. These are:

NetEnt, Microgaming, Play’n Go, Red Tiger, Leander, Quickspin, Wazdan, Stakelogic, Nolimit City, Relax, Eyecon Gaming, 2 By 2 Gaming, Just for the Win, Skywind, Cayetano, Rabcat, Evolution, 1x2 Gaming, Iron Dog, Hacksaw Gaming, Push Gaming, Triple Edge Studios, Fantasma Games, Probability Jones, Kalamba, All41Studios, Revolver Gaming, Crazy Tooth Studio, Felt Games, Stormcraft Studios, Ainsworth, STHLM Gaming, Foxium, Gameburger Studios, Lightning Box, Adoptit Publishing, Golden Rock Studios, Fortune Factory, Magic Dreams, Mutuel Play, Meta Games Universal, Fuga Gaming, Slingshot Studios, Neon Valley Studios, Apollo Gaming, Games Inc, Asylum Labs, Storm Gaming, Imagina, Alchemy Gaming, Pulse 8, Electric Elephant, Snowborn Games, Max Win, Bulletproof Gaming, Touchstone Gaming, Spieldev, Games Warehouse, Gold Coin Studios, Silverback, 4ThePlayer, Spin Play Games, Jade Rabbit Studios, Dice Lab, Dtech Gaming, Live 5, Big Time Gaming, Pear Fiction, Old Skool Studios, Sunfox Games, Sigma Gaming, Eurostar Studios, Black Pudding, Half Pixel Studios, Hurricane Games, Northern Lights, The Games Co, BB Games, Sapphire Gaming, Playko, Colossus Bets, Reflex Gaming, Seven Deuce, Concept Gaming, Yoloplay, Wild Streak, Bla Bla Studios, Spike Games, Skillzgaming, Multicommerce, Genesis.

Tips: The Jackpot Village casino app is available for all Android users in the Google Play store. By downloading it, users can access the 1200+ games available, including jackpot slots, which have already paid out more than C$100,000,000. If there is one game that you wish to play and it is not available in the collection, the casino will add it just for you. The app has just been released in April 2021, has over 100 installs, and requires Android 5.1 and up.

Be aware: The pooled jackpot amount may be in another currency. Therefore, the final amount may be smaller, due to the foreign exchange rates. Additionally, any Jackpots beyond C$250,000 may take up to 30 days to be paid.

The incentives offered and rules to keep in mind

The Jackpot Village promo codes are welcoming new Canadian players with no deposit bonuses and a welcome package that provides rewards for consecutive deposits.

No deposit bonuses can include several free spins advertised on a specific title. Yet, they may be accessed on a variety of other games. Once the spins have been used on any game, they cannot be redeemed again. Other deals can be limited to different game types, such as slots only. When the player enters a game that bonus money is not allowed on, he or she will not see the bonus money in the balance.

Apart from these incentives, customers can also enter a giveaway of thousands of dollars, upon making a deposit and rolling it over 40 times. The prize can be credited as cash or bonus funds.

Different games contribute different percentages towards the rollover requirements.

Tips: If you do not want any of the Jackpot Village bonus codes that have been deposited into your account, you may request to cancel them, if no gameplay has taken place.

Be aware: Unless otherwise stated, winnings from no deposit spins will be credited in casino bonus and shall be capped to C$50.

In case you use bonus funds to play on games that do not contribute towards the rollover requirement, Jackpot Village casino reserves the right to refuse withdrawals, remove bonus money, and any winnings without notice, as well as lock the account.

How to register in 3 steps and 1 minute

New customers may access the games and Jackpot Village bonus codes only after registering an account. By clicking the Register button, they will encounter a form that will require certain personal details:

First part – Full name, email, phone number, gender (male, female, or rather not say), and birth date;

Second part – Address and country;

Final part – Username, password, and currency. The form will also ask for confirmation of being the legal age to gamble, reading and accepting the Terms and Conditions, Privacy, Cookie Notice, and Funds Policy, along with confirming to receive Jackpot Village promo codes and offers via email (optional).

Be aware: Players must register and play in the currency of their country. In case it is not offered, play must be in Euros. If this rule is not respected, all winnings will be forfeited.

Loyalty gets rewarded from the first deposit

Once the users register and place their first deposit, they will also receive 500 loyalty points, for free. These can be exchanged later for cash, as soon as they reach the minimum amount of 1000 points, equivalent to C$5.

Two loyalty points can be earned for every C$10 wagered, yet these may depend on the game type:

Apart from these loyalty perks, customers can become VIP if they achieve specific criteria. Based on the gameplay and bet patterns, the Jackpot Village VIP team will review each account, letting the customer know when he or she entered the club.

Here are some recommendations to fast-track the way to becoming a VIP, and get the review team’s attention:

Slots players – Betting on multiple different slots, a minimum of 10;

Blackjack/Roulette gamblers – If the average bet size is one of a VIP, there are high chances to become one;

Gameplay – Players may consolidate their gameplay from all of their other casinos to Jackpot Village for a week. This means that they will likely deposit at least ten times, providing the upgrade team information that will prove the customers fit their VIP profile.

Some of the benefits included in the VIP club are a dedicated VIP host, exclusive cash drops with no wagering requirements, and regular gifts that can comprise online or physical gifts, such as high-value shopping and travel vouchers, iPhones, MAC’s, Luxury spa days, and more.

In addition, the creative team of events and gifting team are planning various activities over the coming year, such as free tickets to events and holidays, access to exclusive draws, and even invites to the European Champions League or the grand Prix.

Tips: If you are a VIP at another casino, you may email the Jackpot Village casino VIP management team, and they will match your status for a 30-day trial period. Average confirmation of application can be around 24 hours.

Be aware: Loyalty points can be removed if there hasn’t been any activity on your account within 30 days.

Recommendation: The loyalty points can be hard to earn, especially for Roulette players. While many casinos are granting VIP services from day one, you will have to fulfil some requirements to receive the invitation. However, once you do become a VIP, the prizes you can receive are above what many casinos offer.

The key to responsible play

As part of the Responsible Gambling Policy, Jackpot Village casino provides the Canadian players with the ability to control and limit their spending, options to temporarily take a break from their account (timeout), as well as the possibility to self-exclude and close the account for a set time.

According to the University of Cambridge, in their research for The psychology of gambling, they have indicated that for a minority of individuals, gambling is a spiralling habit that they become incapable of controlling. Problem (or ‘pathological’) gambling is a known psychiatric diagnosis, present in around 1% of the population. At the Wolfson Brain Imaging Centre at Addenbrooke’s Hospital in Cambridge, Dr Clark used functional magnetic resonance imaging (fMRI) to determine patterns of brain activity, while volunteers performed a gambling game. The results showed that both near-misses and personal choice caused gamblers to play for longer and place larger bets. In time, these misleading perceptions of one’s chances of winning may trigger ‘loss chasing’, where bettors continue to play to recover accumulating debts.

Jackpot Village casino also offers the following advice for responsible gambling:

• Establishing limits for deposits, wagers, and losses at all times, before starting playing;
• Deciding on a time limit for the playing session, respecting it, and taking regular breaks during that period;
• Setting an amount of money to spend on gambling activities;
• Making sure that gambling does not interfere with daily responsibilities;
• Knowing the rules of the games;
• Not chasing losses;
• If ever needed, talking to someone about problem gambling by contacting the customer support or a gambling support service, such as Problem Gambling.

Tips: The responsible gambling page contains a self-assessment set of questions that will help you consider whether you have a problem.

Options for payment and worth-knowing banking aspects

Whenever customers are ready to place a deposit, they may choose from InstaDebit, Interac/e-Transfer, Visa, MasterCard, MuchBetter, Paysafecard, and Bank Transfer.

In order to withdraw their winnings, the amount will be sent to the same methods used for deposit. The withdrawal options will become available upon a successful deposit.

Important: Withdrawals will not be processed until the Verification Checks have been satisfactorily completed, payments confirmed, and the player has complied with any other cashout conditions, rules and promotional terms.

Once a cashout is requested, it will remain pending for 1 to 2 days. Once accepted, it will be immediately processed, but may take up to 3 working days to reach the customer’s account; this period may vary, depending on the withdrawal method chosen.

Be aware: To request a withdrawal, you must make a minimum of one purchase (deposit) and wager it at least one time.

If you win C$100,000 or more, Jackpot Village casino may divide the sum into ten instalments, paid as 10% every month for ten months.

Recommendation: By analyzing a multitude of player complaints, we have noticed that various players had issues regarding their withdrawals.

In case you are a fan of Interac, one of the most used Canadian payment methods, you may find other Interac casinos and offers on our website.

Contacting support and understanding the complaints procedure

In case the customers have urgent questions or issues, the customer support agents are available 24/7. They can be reached via live chat or email – support@jackpotvillage.com.

Should players have any complaints, they need to follow the procedure described below:

Stage 1 – Contact the Customer Support team as soon as possible, and an advisor will investigate the query and respond to it;

Stage 2 – If the complaint is not resolved, the matter can be transferred to the Support Host’s Team Leader, where the case will be reviewed, and the decision will be communicated to the user;

Stage 3 – Should the player remain dissatisfied, or escalation to a Team Leader is not appropriate, the issue may be escalated to the Complaints Team. At this time, the enquiry will be recorded as a “Complaint”, and the case will be assigned a Case ID. The response and resolution in Stage 3 are considered to be final.

In case the customers remain dissatisfied, they will be provided with the option to raise the matter to Alternative Dispute Resolution (ADR).

Tips: The team will seek to resolve the complaint within ten days from the date they received the complaint and will notify you of any time extensions as part of their initial response.

Recommendation: The contact methods do not include phone support. Several players did not have a pleasant interaction with the support agents.

Jackpot Village casino - strengths and weaknesses

Strengths: This online casino has earned three of the most respected licenses from the gambling authorities. It delivers over 1200 games that can be played for free or real money, from more than 70 software suppliers. Users may also download the Jackpot Village mobile app. If they wish to play a game that is not available in the collection, the casino will add it on request. Customers can also enter the pooled jackpots and the giveaway of thousands of dollars. There are numerous Canadian payment methods offered and a short processing time for withdrawal. Last but not least, the loyalty programme offers points that can be exchanged for cash, and the VIP club provides online or physical gifts, along with invites to various exclusive activities.

Weaknesses: Jackpot Village could use some improvements in terms of webpage performance, as this can affect the user’s experience. The promotions offered are only available for newcomers, and wagering requirements can only be fulfilled on Slots, Scratchcards, and Keno. The use of bonus funds on games with 0% contribution will result in the removal of bonus money, winnings, and even locking of the account. Jackpots higher than C$250,000 may take up to 30 days to be paid.

Users must register and play in the currency of their country, or all of the winnings will be void. There is no phone support, and some customers have complained about the interaction with the agents. Loyalty points are quite challenging to earn, as the amount needed for wagering is high. The last disadvantage is represented by the VIP club, which is invite-only. While some steps could help the player receive an invitation, the amount of time or funds spent on the platform is not specified.

References:

• The psychology of gambling