Canada Accepted Canada

Location

  • Canada
  • Quebec
  • British Columbia
  • Ontario
  • Alberta
  • Manitoba
  • Nova Scotia
  • New Brunswick
  • Newfoundland and Labrador
  • Prince Edward Island
  • Northwest Territories
  • Yukon
  • Nunavut
MoonWin Casino

MoonWin Casino Bonus Codes, Deals & Expert Review

Get set for a warp-speed ride through a gaming galaxy with MoonWin Casino. Established in 2023, MoonWin is already rocketing to new frontiers. Get to grips with casino’s universe and see what the site has to offer Canadian players in terms of welcome bonuses, VIP program, featured game choices and more.

Our MoonWin Casino Ratings

Rating

4 / 5

Visit MoonWin Casino
Bonuses
2/5
Loyalty
4/5
Rate the Casino
Geoff Kukard

Author

Updated:

MoonWin Casino Bonuses and Offers

Bonus

100% UP TO C$10,000 + 160 FREE SPINS AT MOONWIN CASINO

Claim

Bonus code:

NOT REQUIRED

Wagering

40x

Min. Deposit

C$ 30

Max. Cashout

375 on free spins

  • 1st deposit: 100% up to C$7,500 + 100 free spins
  • 2nd deposit: 75% up to C$1,500 + 30 free spins
  • 3rd deposit: 50% up to C$1,000 + 30 free spins

 

Bonus Details

Unlocking this MoonWin Casino bonus is very straightforward. Simply make a qualifying deposit of at least C$30 and you’ll be on your way. The bonus codes for the 2nd and 3rd deposit offers are MOON75 and MOON50 respectively.

This welcome package comes with a wagering requirement of 40x. Free spins come with a max cash out of C$375.

Pros & Cons

Pros

  • Three generous bonuses
  • 160 free spins included

Cons

  • 40x wagering requirement
  • Spins only valid on two games

 

Bonus Verdict

This generous welcome package from MoonWin is a great way to boost your bankroll and the free spins really sweeten the deal. Be sure you’re comfortable with he 40x wagering requirement before committing to the offer.

Rate this Bonus
19+, play responsibly. This offer is not available to players residing in Ontario.

VIP List

4.9 / 5

Subscribers Only – Join Our VIP List to Get the Latest Offers

Subscribe to get the latest offers by email.

Your e-mail will not be shared with any third parties. By adding your e-mail you agree to receive daily casino promotions, and this will be the sole purpose it will be used for.

Bonus

20 NO DEPOSIT FREE SPINS ON WILD CASH AT MOONWIN CASINO

Claim

Bonus code:

NDB20FS

Copied!

Wagering

50x

Min. Deposit

N/A

Max. Cashout

50 EUR

Create an account at MoonWin Casino using promo code NDB20FS to grab 20 free spins on the Wild Cash slot upon confirmation of contact details – no deposit required!

Bonus Details

MoonWin Casino offers a no-deposit bonus that’s perfect for trying out the site without any outlay.

Simply enter promo code NDB20FS when signing up, and you’ll receive 20 free spins on the world-renowned Wild Cash slot. You just need to verify your email address and phone number to qualify.

Winnings are subject to a 50x wagering requirement. There’s a maximum cashout limit of 50 EUR, and each spin is capped at a 1 EUR bet.

Pros & Cons

Pros

  • No deposit required to activate the spins
  • Potential to withdraw up to 50 EUR

Cons

  • High 50x wagering requirement

Verdict

MoonWin Casino’s no deposit free spins on Wild Cash offer a great start for new players without any initial deposit.

The chance to win up to 50 EUR makes this bonus worthwhile, although the 50x wagering requirement and 1 EUR max bet might slow down progress toward cashing out.

Just don’t forget to enter the bonus code and complete the verification steps to make sure the spins are released to you.

Rate this Bonus
19+, play responsibly. This offer is not available to players residing in Ontario.

Top MoonWin Casino Bonus Alternatives

Izzi Casino logo
Gift

50 FREE SPINS ON SIGN UP ON IZZI ART AT IZZI CASINO

Claim
Canada Accepted

Copy:

CASINOBONUSCA

Copied!

Exclusive

4.5 / 5

Wagering

30x W

Min. Deposit

C$ 0

Max. Cashout

N/A

Rate this Bonus
List of Bonus Codes Izzi Casino
19+, play responsibly. This offer is not available to players residing in Ontario.
Wolfy Casino logo
Gift

15 NO WAGERING FREE SPINS ON ALKEMOR'S ELEMENTS AT WOLFY CASINO

Canada Accepted

Copy:

WOLF15

Copied!

Exclusive

4 / 5

Wagering

No wagering

Min. Deposit

C$ 0

Max. Cashout

C$20

Rate this Bonus
List of Bonus Codes Wolfy Casino
19+, play responsibly. This offer is not available to players residing in Ontario.
Boo Casino logo
Gift

★ C$5 NO DEPOSIT BONUS AT BOO CASINO

Claim
Canada Accepted

Exclusive

4.2 / 5

Wagering

60x B

Min. Deposit

C$ 0

Max. Cashout

C$100

Rate this Bonus
List of Bonus Codes Boo Casino
19+, play responsibly. This offer is not available to players residing in Ontario.

Disclaimer Gambling Addiction

CasinoBonusCA takes problem gambling seriously! We are dedicated to raising awareness regarding gambling addiction by providing information, resources and warning signs so that our users can prevent it from taking over their lives.

Compare MoonWin Casino Ratings, Bonus and Features

MoonWin Casino

4 / 5

Visit casino

100% up to C$10,000 + 160 Free Spins at MoonWin Casino

Legzo Casino

4.1 / 5

Visit casino

100% up to C$600 + 500 Spins at Legzo Casino

Wiz Slots Casino

3.5 / 5

Visit casino

Up To $2000 First Deposit Bonus at Wiz Slots Casino

PartyCasino

4.4 / 5

Visit casino

Up To C$1000 Bonus

Izzi Casino

4.5 / 5

Visit casino

Up to C$600 + 500 Bonus Spins on Mechanical Clover at Izzi Casino

Betvictor Casino

4.1 / 5

Visit casino

★ 200% up to C$1200 + 50 Bonus Rounds

MoonWin Casino Legzo Casino Wiz Slots Casino PartyCasino Izzi Casino Betvictor Casino
19+, play responsibly. This offer is not available to players residing in Ontario. 19+, play responsibly. This offer is not available to players residing in Ontario. 19+, play responsibly. This offer is not available to players residing in Ontario. 19+, play responsibly. This offer is not available to players residing in Ontario. 19+, play responsibly. This offer is not available to players residing in Ontario. 19+, play responsibly. This offer is not available to players residing in Ontario.

Look & Feel

5.0

Look & Feel

4.0

Look & Feel

4.5

Look & Feel

4.0

Look & Feel

4.5

Look & Feel

4.0

Payout Speed

4.0

Payout Speed

4.0

Payout Speed

3.7

Payout Speed

4.4

Payout Speed

4.8

Payout Speed

4.0

Slot Games

5.0

Slot Games

5.0

Slot Games

4.0

Slot Games

Slot Games

5.0

Slot Games

Live Games

4.0

Live Games

3.0

Live Games

4.5

Live Games

Live Games

5.0

Live Games

Bonuses

2.0

Bonuses

5.0

Bonuses

3.0

Bonuses

4.3

Bonuses

4.0

Bonuses

3.8

Loyalty

4.0

Loyalty

4.0

Loyalty

1.0

Loyalty

Loyalty

5.0

Loyalty

Customer Service

4.0

Customer Service

4.0

Customer Service

4.0

Customer Service

4.1

Customer Service

4.5

Customer Service

4.0

Licensing

4.0

Licensing

4.0

Licensing

3.0

Licensing

5.0

Licensing

3.1

Licensing

5.0

How We Rate MoonWin Casino | In-Depth Review

We’re here to guide Canadian gamers to the best online casino experiences. In this case,   MoonWin Casino.

We dive in by signing up and thoroughly testing their game selection, from nostalgic slots to heart-racing table games.

We then examine MoonWin’s payment methods, covering everything from credit cards to e-wallets, focusing on the transaction times, ease of use, and any potential fees.

We also assess MoonWin’s mobile friendliness, analysing device compatibility, and the ease of navigation. Lastly, we evaluate customer support by contacting them with various questions to gauge their response speed and knowledge.

Our in-depth review process ensures each site meets our standards and gives you the full picture of what to expect. Read on to see how MoonWin Casino stacks up against the rest.

MoonWin Casino Overview | Our Reviewers Found

Registration Process

1 min

KYC Process

1 day

Game Types

Live casino, Slots, Roulette, Baccarat, Classic Slots, Blackjack, Craps, Table games

Live Games

1600

Slots

3000

Deposit Methods

Interac e-Transfer, Ecopayz, Neosurf, Skrill Moneybookers, AstroPay Direct, CashtoCode, MiFinity, Jeton, eZeeWallet, Coinspaid, MasterCard, Flexepin, MuchBetter, Paysafecard, iDebit, Visa, Interac

Withdrawal Methods

Paysafecard, AstroPay Card, Flexepin, CashtoCode, MiFinity, Jeton, eZeeWallet, Coinspaid, Skrill Moneybookers, Neosurf, MuchBetter, iDebit, Ecopayz, Interac, MasterCard, Visa

Min deposit

C$ 30

First Deposit Bonus

100% up to $10,000

Bonus code

Not Required

Featured in

New Online Casinos 2024, Best Online Casinos

Protocol for Verifying the Accuracy of Data

Bonus claimed

Yes

Deposit sum

C$ 30

Deposit Methods

MasterCard

Game types played

Live casino, Roulette, Baccarat

Withdrawal sum

C$ 0

Last Checked

February 16, 2024

Registration Process Preview

Look & Feel 5 /5

It’s the year 3093 and you’ve just crash-landed on a strange, jet-black digital planet, where vivid gold trails lead you to unexplored lands, with thrilling challenges and incredible fortunes. That’s the kind of vibe MoonWin is going for.

MoonWin Casino is quintessentially stylish, with an outlandish, futuristic theme that makes exploring the outer reaches of gaming cyberspace more enticing than ever.

The site’s gold lettering against a dark background directs the eye to the latest games and subcategories, including tournaments, banking, promotions, and VIP incentives.

The site’s intuitive, user-friendly design complements the incredibly fast site speeds, where games can be played and enjoyed in high definition with zero buffering.

How to log in at MoonWin Casino

To log in or create your new MoonWin Casino player account, simply follow the below steps:

  1. Log in to the MoonWin Casino homepage
  2. Click the signup button located in the top-right corner of the home screen
  3. As an existing user, you’ll need to input your email and password
  4. If you don’t have an account yet, you’ll need to complete the provided form
  5. Fill in the necessary details including your name, email, date of birth, and location
  6. Create your unique username and password
  7. Click ‘Confirm’ to complete your registration

How to verify your MoonWin Casino account

Verifying your account is an important step for safeguarding your identity and keeping your personal information protected at all times.

To this end, MoonWin and other online platforms may ask you to verify your account. You can do this by following the below steps:

  1. Head over to your MoonWin Casino account
  2. Select your profile at the top of the screen
  3. From the list of options available, choose the option to verify your account
  4. Follow the on-screen prompts to complete the process

KYC documents

If you’re asked to submit additional documentation for KYC purposes, you’ll need to submit one or more of the below documents.

  • Photo ID (passport, driver’s license, or national ID)
  • Proof of residence (utility bill or bank statement)
  • Payment method verification (e-wallet screenshot or partial credit card copy)

How to close your MoonWin Casino account

If you’d like to close your MoonWin Casino account, you can do so by following the steps below.

Please keep in mind that closing your account is permanent and any remaining funds will be forfeited unless you withdraw them in time.

  1. Head over to your MoonWin Casino account
  2. Get in touch with the player support team to request an account closure
  3. Once confirmed, the process usually takes around five working days to finalize

Desktop Preview

MoonWin Casino’s website is designed and applauded for its crisp, clear user experience, where the best categories and dropdowns can be readily accessed on desktop.

The desktop interface is intuitively straightforward and stays well away from distractions like pop-up ads or overlays.

MoonWin’s overall desktop layout runs from top to bottom, drawing the eye to core categories at the top of the main site, including bonuses, tournaments, and VIP incentives.

A black and gold banner expands on different slots subcategories, as well as tables and live casino options.

Added to that, the desktop search and filtering functions are intuitive, making it easy to locate specific titles.

You can also easily locate top providers, search for bonuses, or deposit quick-time top-ups between games.

Mobile Preview

It’s exceedingly rare for online casinos to have a dedicated app for Android or iOS.

From time to time, there are desktop-to-mobile interface apps that are available for download on the site’s main screen, but you won’t be able to find a standalone MoonWin Casino app within the iStore or Google Play.

That said, the best online casinos go to great lengths to optimize their desktop offering for mobile gameplay.

They integrate the same categories and overriding user interface into their mobile functionality, including key categories for bonuses and promotions, banking methods and choice of featured games.

MoonWin Casino’s mobile platform allows players to enjoy a vast array of games on their smartphones and tablets, regardless of the operating system.

This mobile compatibility ensures that players have access to the best games, bonuses, and in-game features.

MoonWin Casino mobile app review

As mentioned, MoonWin Casino doesn’t have its own mobile app for Android or iOS.

However, its mobile interface is hyperrealistic, crisp, clear and packed with all of the same great games that you’ll find on the desktop version of the site.

Look and feel verdict

MoonWin Casino crafts an intergalactic gaming universe, complete with top-tier promotions and loyalty incentives, a varied choice of banking methods and some of the best games around.

  • Navigation: Seamless, fast-loading options, subcategorized for easy identification
  • Loading Speed: Fast loading times for gaming on the go
  • Graphics & Design: Bold, futuristic, and fully compatible with mobile and desktop
  • Overall Verdict: MoonWin Casino’s strong design elements and choice of leading titles set the golden standard for modern online gaming

Slot Games 5 /5

Of MoonWin Casino’s 3,000+ featured games, a significant portion is dedicated to the latest slots.

These games are developed to perfection and powered by some of the best minds in the game, including Wazdan, Play’n GO, Betsoft, Spinomenal and other industry heavyweights.

For easier navigation, the site’s slot games are categorised into various subsections, including jackpot, Megaways, and featured, as well as bonus buys and crash games, where multipliers rapidly grow and suddenly stop, (or crash) letting you keep what you’ve accumulated.

As with any leading online casino, MoonWin slot themes are diverse and varied, encompassing everything from classic 5-reel variants to quest-type odysseys in the same line as Rich Wilde and the Book of Dead.

Moreover, every slot is packed with a host of in-game features, including hidden bonus rounds, mega multipliers, and more.

Wagering starts from as low as C$0.01 per spin, while maximum bets can move up to C$100 or more.

We were, however, surprised to see that demo mode isn’t available within MoonWin’s slot collection and games can only be accessed once an account has been created.

 

Slots We Tested

Game Provider RTP
Dead or AliveNetEnt96.8 %
Secrets of AtlantisNetEnt97.07 %
Lava LocaBooming Games96.33 %
Wings of RaRed Tiger Gaming94.7 %
Tsai Shen's GiftPlaytech96.5 %

Slots Game Types

Sifting through 3,000 new and featured slots, let alone finding the one that’s right for you, can be a monumental task. That’s why we’ve listed a few of our favourite picks below.

  • Book of Tribes – Spinomenal
  • Wild Cash – Bgaming
  • Wanted Dead or a Wild – Hacksaw Gaming
  • Rich Wilde and the Book of Dead – Play’n GO
  • Coin Strike – Hold and Win – Playson
  • Beast Mode – Relax Gaming
  • Burning Sun – Hold the Jackpot
  • The Mighty Toro – Booming
  • Moon of Fortune – Wazdan
  • Reactoonz – Play’n GO

Highest RTP slots from MoonWin Casino

While they do tend to request higher wagers off the bat, slots with higher return to player percentages (RTP) can provide a little added edge and, with a bit of luck, steer the wins in your favour. Here are five of the highest RTP slots available at MoonWins Casino.

  • Jokerizer – 98%
  • Money Cart 2 – 98%
  • Fruit Zen – 97.3%
  • Mega Heist – 96.50%
  • Esqueleto Explosivo – 97.6%

Slots verdict

In terms of slots, MoonWin Casino stands its own against the competition, delivering a host of great titles, encompassing various themes, playing styles and features, such as in-game bonuses, free spins, and similar.

Moreover, the site also houses some fantastic jackpot options, promising massive payouts, as well as bonus buys where free spins and other incentives can be bought.

All said, the site’s offering is top notch but, we would like to see demo mode functionality added to the fray.

SlotsSlots
Classic SlotsClassic Slots

Live Dealer Games 4 /5

Live dealer games are the lifeblood of any modern-day online casino and MoonWin doesn’t disappoint.

Home to hundreds of live dealer experiences, MoonWin onboards top selections from leading providers including Beterlive, Absolute Live Gaming, and Luckystreak, among others.

Game variations include all the casino staples that you know and love, like blackjack, roulette, and baccarat.

Watch out for the year’s best live casino game variations, including Speed and Lightning versions of roulette and blackjack, as well as VIP options with higher buy-ins and rewards.

Depending on the game, you can also monitor live stats, interact with the dealers and follow the action in real-time, while interacting with the dealer and other players.

Live casinoLive casino
RouletteRoulette
BaccaratBaccarat
BlackjackBlackjack
CrapsCraps
Table gamesTable games

Live roulette at MoonWin Casino

Spin the wheel with traditional classics like the European or American version of the game, or check out some of the latest titles from leading live roulette providers, as listed below.

Type of Roulette Game

Provider

Live Roulette

Vivogaming

American Roulette

Absolute Live Gaming

Portomaso VIP Roulette

Absolute Live Gaming

Saturn Auto Roulette

Absolute Live Gaming

Roulette 3

Lucky Streak

Live blackjack at MoonWin Casino

Take to the felt and hit the live blackjack scene with one or more of the below blackjack titles, primed to deliver smooth, live-streamed action with impressive payouts.

Type of Blackjack Game

Provider

Golden Blackjack

Absolute Live Gaming

Gravity Blackjack

Beterlive

Blackjack: Lucky Streak

Luckystreak

Blackjack VIP 2

Luckystreak

Bar Blackjack 5

Winfinity

Live baccarat at MoonWin Casino

While not as extensive as blackjack and roulette, you’ll still find some fantastic live baccarat variations, including No Commission and VIP options, with higher buy-ins and better payouts.

Type of Baccarat Game Provider

Live Baccarat 1

Beterlive

Live Baccarat 1NC

Beterlive

No Commission Baccarat

Absolute Live Gaming

Tao Yuan Baccarat

Winfinity

Baccarat Dragon Bonus

Absolute Live Gaming

Live dealer verdict

MoonWin’s live casino offering is on par with the best live casinos in the world.

Navigate over to the MoonWin live casino suite and you’ll find a host of new and classic tables, subcategorized into roulette, blackjack and baccarat, along with newer variations like Fortune Frenzy, and 7th Heaven, among others.

These games are powered by top-tier providers including Winfinity, Beterlive, and Absolute Live Gaming.

Loading speeds for live streams are lightning-fast on desktop, Android, and iOS, with zero buffer and some fantastic graphics.

MoonWin Casino table games

While not as extensive as some of the other sites we’ve covered in the past – MoonWin Casino does offer multiple variations of digital blackjack, roulette and baccarat, as well as some decent video poker titles, spanning different themes and payouts.

On the whole, the table game selection is well-curated, with striking graphics, fast-loading times and core mobile compatibility for Android and iOS gameplay.

Below are some of the most common table game variations currently available within the MoonWin Casino lobby.

  • Roulette: Which includes European, American, VIP and Zoom versions
  • Blackjack: With top selections on Classic, European, and 21 Burn
  • Baccarat: Including Punto Banco, Baccarat Banque and VIP
  • Poker: With Triple Edge, Caribbean Stud and Oasis being the most popular
  • Others: Including Keno, Sic Bo, and Dragon Tiger, among others

Payments 4 /5

Interac e-Transfer Interac e-Transfer
Ecopayz Ecopayz
Neosurf Neosurf
Skrill Moneybookers Skrill Moneybookers
AstroPay Direct AstroPay Direct
CashtoCode CashtoCode
MiFinity MiFinity
Jeton Jeton
eZeeWallet eZeeWallet
Coinspaid Coinspaid
MasterCard MasterCard
Flexepin Flexepin
MuchBetter MuchBetter
Paysafecard Paysafecard
iDebit iDebit
Visa Visa
Interac Interac

Head over to the cashiers portal and you’ll find a multitude of safe, fast-reflecting methods for every preference.

Traditional banking options include Visa/Mastercard payments, as well as multiple e-wallet transfer services like iDebit, Flexepin, Neosurf, MiFinity, and MuchBetter.

You’ll also find some cryptocurrency banking methods, including Bitcoin (BTC), Litecoin (LTC), and Ethereum (ETH), among others.

MoonWin Casino deposit process

Sending your first deposit is a breeze and includes the below steps. Remember to unlock your welcome bonus with the relevant code (where applicable) and follow the steps below.

  1. Sign in to your MoonWin Casino account
  2. Navigate over to the Payments or Cashiers tab at the top of the screen
  3. Select your preferred banking method in the deposits section
  4. Add the amount and fill in the field, including your banking details
  5. Confirm the deposit and wait for it to reflect

What is the MoonWin Casino minimum deposit?

The current minimum deposit stands at C$30 across all major banking methods. Certain depositing options do carry specific limits which you can read more about on the MoonWin Casino banking page.

MoonWin Casino withdrawal process

To make your first withdrawal at MoonWin Casino, you’ll simply follow the below steps:

  1. Move to the banking page at the top of the MoonWin Casino homepage
  2. Select the option to withdraw funds
  3. Choose your withdrawal method (usually the same one used for depositing)
  4. Enter the amount and the coinciding account/transferral information
  5. Confirm the transaction and wait for it to reflect

MoonWin Casino withdrawal time

Depending on the method, withdrawals at MoonWin Casino can reflect instantly, (as in the case with cryptocurrencies), or take up to 48 hours for e-wallets. Traditional payment methods can take up to a working week to reflect.

Reasons for MoonWin Casino payout problems

Occasionally payouts can be suspended, or delayed for one or more of the following reasons:

  • Balances: Withdrawals could be suspended for insufficient funds
  • Verification: Issues arise where failure to provide KYC documents leads to delays
  • Payments: Using a different withdrawal option from the original depositing method

MoonWin Casino fees

MoonWin Casino doesn’t charge fees on deposits or withdrawals. However, you should always make sure third-party institutions incur no fees.

Payments verdict

MoonWin Casino’s varied list of banking methods, including traditional transfers, e-wallet options and cryptocurrency, have fast turnarounds, anonymous processing and near non-existent fees.

  • Payout time: Processed instantly for crypto and up to 48 hours for traditional methods
  • Payment methods: Including Visa/Mastercard, e-wallets, and cryptocurrency
  • Payout limits: Up to C$22500 per month

MoonWin Casino Payments vs Other Casino Payments

MoonWin CasinoPolestar CasinoSirWin CasinoGalaxyno CasinoBillyBets CasinoCobracasinoQueenVegasJust Casino
Interac
Visa
Instadebit
eCheck
iDebit
Paysafecard
Apple Pay
MuchBetter
Flexepin
MasterCard

Licensing & Security 4 /5

Operating under a Curacao gaming license, MoonWin Casino upholds the highest standards of fairness and security.

The casino employs advanced SSL encryption to protect player data and transactions, ensuring a safe, secure and enjoyable online experience.

MoonWin Casino Details

Company

DAMA N.V. Casinos

Year of establishment

2023

Company Registration Number and Gaming License.

Registration No. 152125

Licence No. 8048/JAZ2020-013)

 

Address

Scharlooweg 39, Willemstad, Curaçao

  • Curacao Curacao

Is MoonWin Casino Legit?

Yes. While newly established, MoonWin Casino has already cemented its reputation as a safe and reliable gaming platform with a Curacao gaming licence.

Moreover, the site uses Random Number Generator (RNG) technology to ensure game outcomes are randomised.

Finally, Responsible Gaming practices remain top of mind, with options for self-exclusion by request, as well as caps on personal limits.

Is MoonWin Casino safe?

MoonWin Casino employs several key safety features, and responsible gaming tools, namely:

  • SSL Encryption: Using the latest encryption technology to protect player accounts
  • Curacao gaming licence: Ensuring strict compliance measures and regular audits
  • Responsible Gaming Tools: Including personal limits and self-exclusion

Customer Service 4 /5

Players receive 24/7 support through live chat and email, ensuring timely assistance across a multitude of different queries.

The support team is knowledgeable and responsive, addressing and resolving issues efficiently and effectively. Additionally, check out the FAQ section at the bottom of the homepage for quick answers to common queries.

How to contact MoonWin Casino

You can reach the MoonWin Casino team via live chat. Simply fill in a few key details, including the nature of the query, and a service representative will make contact.

Alternatively, you can send an email to [email protected], or browse the site’s FAQ page.

How we tested customer support

To accurately assess the quality of MoonWin Casino’s player support team, we set up a few queries and posed them on live chat and email.

The support team were professional, friendly and quick to respond, with harder queries around banking portals, account creation issues and similar being resolved quickly and efficiently.

Customer support verdict

The MoonWin Casino player support team is prompt, professional and friendly, with rapid response times for common site questions.

  • Response Time: 30 seconds up to a few minutes
  • Staff Availability: 24/7 player support, allowing for uninterrupted gameplay
  • Overall Experience: The MoonWin Casino player support team are prompt, professional and friendly, with rapid response times for common queries

 

Phone:
No
Live chat:
Yes

Loyalty 4 /5

MoonWin Casino’s VIP Program features multi-tiered levels set against the backdrop of an intergalactic moonbase.

Each of the eight tiers offers increasing rewards for time spent on-site. These include higher cashback percentages, no-deposit bonuses, and free spins.

Here’s an idea of what to expect across each level:

Level Benefits

Lunar Rover

25 free spins

Star Gazer

50 free spins

Sky Walker

100 free spins, 3% daily cashback

Celestial Explorer

5% daily cashback

Lunar Lander

7% daily cashback

Orbit Observer

9% daily cashback

Galaxy Voyager

10% daily cashback

Space Pioneer

12% daily cashback, no deposit bonus

Where Does MoonWin Casino Shine?

Aside from its gaming selection, MoonWin offers a variety of different features and value adds for new and existing players, namely:

  • Over 3,000 games from 40+ industry-leading providers
  • Multi-tiered VIP program with tailored rewards
  • Leading bonus buy-in and jackpot games
  • Fast-reflecting banking methods

Where Does MoonWin Casino Fall Short?

As with any fast-moving platform, MoonWin has one or two points of improvement to address in time to come, namely:

  • Higher rollover criteria on certain bonuses
  • Certain countries remain restricted
  • Less variation in rewards for the VIP program

What Is MoonWin Casino Best For?

If we had to narrow the list down to one key value add, it would have to be slots. MoonWin’s wide and varied list of star-studded slots includes special categories for jackpots, along with hot, new and bonus-buy dropdowns.

There is also a dedicated dropdown for the ever-popular crash games. Wagers run from a few cents up to C$50 or more, depending on the game.

Is MoonWin Casino Right for You?

When it comes to games, MoonWin Casino pulls out the stops with over 3,000 of the best slots, tables and live dealer experiences.

Moreover, you’re sure to find some top leaderboard tournaments with higher guaranteed prize pools, along with lucrative rewards within the MoonWin VIP Club.

That said, if you’re used to an endless ocean of bonuses and promotions, you may need to shop around a little.

While MoonWin does have some lucrative welcome offers and recurring incentives, like cashback and reloads, they aren’t nearly as abundant as some competing sites.

In short, MoonWin is the ideal site for straightforward rewards, VIP incentives and star-studded game lineups.

Ready to experience the best of gaming at MoonWin? Register a new account and let the action unfurl.