Virtual City Casino Review & Bonus Codes
Our Virtual City Casino review aims to have it all. If you want to find out more about the casino and its top features, you are in the right place. We took notice of everything, from how to claim Virtual City Casino bonuses to their support team.
Disclaimer Gambling AddictionGambling can become addictive! CasinoBonusCA under no circumstances does it promote gambling addiction. It strives to keep gambling activities in the entertainment zone by providing educational pages regarding problem gambling characteristics, where to address them, and informational guides on how to keep children safe from gambling.
Type of Games
Deposits and withdrawals
Max Cash out
Get to know the company
Have you ever heard of the Rewards Casino program? You will find 29 gambling sites under their management. They come in many shapes and forms, available either online or as downloadable software. Some of them even work for both the on and offline medium. In our casino’s case, you will need to press the ‘Download’ button – it works on Windows Desktop only, like the other offline brands.
Who runs the program?
The company owning the program is Apollo Entertainment Limited. The high-revenue company (around $27 million in sales) obtained licenses from the Malta Gaming Authority, the UKGC, and the Kahnawake Gaming Commission. The latter is one of the few regulatory bodies in Canada to offer a license to offshore operators.
Virtual City casino bonuses: what to expect
The website most often provides match offers, and it is a predominantly welcome bonus casino. Why say that? Because it mainly advertises its welcome package, consisting of five deposits. Although the promotional terms may be subject to change, there is one steadfast rule concerning the wagering requirements. For your first two deposit offers, you’ll need to wager the bonus funds 200 times. From the third deposit on, the staking conditions drop to 30 times the promotional amount.
More details on wagering
Without wagering your bonus, you will not be able to withdraw it. However, Virtual City Casino bonuses do not have an expiry date: they will disappear from your account when you fulfill the conditions or forfeit them. On the other hand, not using your account for 60 days will automatically cancel any offers associated with your account. Plus, remember that you cannot withdraw funds while using Virtual City Casino bonuses – payouts will automatically cancel the deal.
Know that different game categories will bear different weight to your wagering requirements:
|Table Poker, Casino War, Sic Bo||50%|
|Live Baccarat & Blackjack||10%|
|Deal or No Deal Live, Lightning Dice||100%|
|Super Sic Bo, Live Roulettes, Dream Catcher||2%|
A few lines on the VIP system
All members enter the VIP scheme from the moment they register. Also, if you reached a high VIP tier with another casino from the program, you can match it here. You can obtain comp points by wagering real cash; after obtaining 1,000 comps, it’s possible to cash them in. Other benefits include:
- Dedicated customer support;
- VIP-only games;
- Exclusive offers.
Tips: You must opt for the deposit bonuses. If you do not claim a match deal within seven days of your deposit, you will lose your eligibility.
Be aware: The casino imposes high wagering requirements for its first two promotions, even though they will drop to a relatively low rate afterward.
Recommendation: This is one of the few online casinos where live dealer games contribute to your promotional conditions. Moreover, several live dealer titles provide 100% contribution – at most gambling sites, only slots weigh this much.
Things to know about your account
The casino will ask to verify your details. This may happen after you deposit and when you request a withdrawal. The required documents are:
- Photographic copy of your ID;
- Utility bills or bank statements that confirm your address;
- Front-and-back copies of your credit card(s).
If you cannot confirm your identity, the website will end your membership. You will get your cash balance back, but all promotions and associated winnings will disappear.
How to conduct yourself well
Your username and password are only yours to know. If a third party finds them out through illicit means, you must contact the support team and reset your credentials.
If the website malfunctions while you are playing, the team has the right to take back all winnings that may have come from the error.
What if I do not log on?
Remember that not logging in for 60 consecutive days will turn your membership dormant. Dormancy automatically revokes your bonus balance and gains, and the site’s team will try to refund your cash bankroll.
Be aware: If you willingly disclosed your credentials to somebody else, the casino will close your account without a refund.
The basics of payments
You can deposit with Visa, Mastercard, Interac, ElectronicCheck, Instant Payment by Citadel, Instadebit, Interac Instant, and so many others. Canadian players will especially look forward to the multiple Interac versions available on the website.
For withdrawals, you may choose from Visa, Mastercard, Interac e-transfer, iDebit, and Instadebit. So clearly, this gambling site is one of the iDebit casinos sure to interest Canucks.
Are there any limits?
Yes – the minimum deposit is C$5, and the lowest acceptable payout stands at C$50. Although there are no maximum withdrawal limits in general, there is an exception. Members with winnings exceeding their bonus balance may cash out only C$4,000 a week.
You should also consider the withdrawal timeframe. When you request a cashout, the casino will take three days total to review your account and process the demand.
What games will you find?
The software hosts over 600 gaming titles. Since the program runs on a Microgaming platform, most of the games come from this software provider. Apart from Microgaming, feel free to try titles from Snowborn Games, IGT, Crazy Tooth Studio, and Evolution Gaming.
Although there is no sort-by-provider feature, you can filter gaming options by category:
- New games;
- Video slots;
- More tables (including live casino);
- Classic slots;
- Video Pokers;
- Bingo and Variety.
You also have the option of marking any game as a “favourite” and access it more quickly.
Reach out for support
The customer support team operates on live chat and email. Chat agents will be there for you 24/7 – however, a robot will take your query before transferring you to a live rep. For more complex issues, we recommend sending an email. Keep in mind that email representatives take around 48 hours to respond, though.
Conclusions of our Virtual City Casino review
We enjoyed: the VIP system that includes everyone. Not to mention that comp points are convertible to cash from a relatively low threshold. In general, Virtual City Casino bonuses are easy to claim, and the fact that they do not expire is a plus. What’s more, this is one of the few casinos where live dealer games contribute significantly to your wagering requirements. Several live titles even provide a full contribution.
We expressed doubts about: the high wagering requirements for the first two match deals. Plus, the game graphics are particularly slow and old-looking. The colour scheme is a bit more subdued than other casinos’, too.
|Look & Feel||3.8/5|
★ 100% up to C$50
The gambling site:
Virtual City is a brand from the Rewards Casino program. It operates under the regulations of the MGA, Kahnawake, and the UKGC.
Pros: Live casino games contribute to wagering; 24/7 live chat support.
Cons: Wagering requirements are high for your first two deposits.
What you may claim:
A welcome package consisting of five match bonuses:
- 100% up to C$50;
- 100% up to C$100;
- 25% up to C$80;
- 25% up to C$150;
- 50% up to C$150.
Remember the rules:
The first two match deals require 200x wagering. From then on, you must wager each offer 30 times. You may redeem this incentive only once. The casino will ask to verify your identity after a deposit and when you request payouts.
Virtual City Casino
|Look & Feel||3.8/5|